Each room is equiped with a fridge, microwave, an iron / ironing board, coffee maker, hair dryer, complimentary highspeed internet connection (wireless & wired), Also included in the rate are complimentary local calls, parking, morning newspaper, use of 24hrs business centre, and a deluxe continental buffet breakfast each morning.
May 11, 2013
Leslie S, St. John's, Canada | Trip type: Business
I spent 10 nights at the Monte Carlo Inn Vaughan Suites for business and was completely delighted with the whole experience ! The service always went above and beyond expectation....
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I spent 10 nights at the Monte Carlo Inn Vaughan Suites for business and was completely delighted with the whole experience ! The service always went above and beyond expectation.
Vinay, you and your team on the front desk met me everyday with a smile and could not do enough to make my stay more pleasurable ! Thank you !
Karel, you and your staff at Botticelli Restaurant made me feel like I was eating dinner at home with my family every evening ! The welcoming atmosphere ( as well as magnificent meals ) you have created there made me never bother to eat elsewhere ! I arrived as a customer but left feeling like family ! What a truly magnificent group of people throughout your establishment. Whenever I am brought to Vaughan again I will definitely stay at the Monte Carlo !
Thank you again,
Leslie your new friend from Newfoundland !! « less
had a one night stay and the Duty manager Vinay was great! he upgraded my room gave me vovher for hot brekfast great price and a wine bottle as it...
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had a one night stay and the Duty manager Vinay was great! he upgraded my room gave me vovher for hot brekfast great price and a wine bottle as it was my Birthday great service. I will definitely recommend and would go back. Great customer Service from Vinay can not complain « less
“The beautiful and helpful people at the front desk.”
I'am a regular customer from Montreal who stay every month for a week at this beautiful place, where i was lucky to find an excellent service and also excellent staff...
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I'am a regular customer from Montreal who stay every month for a week at this beautiful place, where i was lucky to find an excellent service and also excellent staff who always treated you as part of a big family, specially Mrs.Telvia from Dominican Republica with who i have the chance to talk the same language and Mr.Vinay who is always ready to help you with any kind of problem you could came across.- And this's one of the big reasons for what i can recommended this place for a wonderful stay.- thank you to the entire staff for all your kidness.
My husband and I stayed here for only 8 hours the last week of March. We were placed in a room on the 6th floor. On our 5 hour car...
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My husband and I stayed here for only 8 hours the last week of March. We were placed in a room on the 6th floor. On our 5 hour car drive back home we both began to get itchy. We progressively got more itchy over the next few days. We went to go see our family doctor who confirmed that we had bed bugs bites. They are itchy like mosquito bites (which we do not have this time of year) but they don't leave the red dot in the center. So it's been almost a week and now we both have little scabs all over our arms, legs, ankles, neck and around our ears from scratching the bites so much. Since a week had gone by and I wasn't quite as angry anymore, I called up the hotel to let them know about our experience. I was told by the Manager that it was impossible that I had bed bugs from his hotel and that unless I provided him with a doctor's note to prove that I got the bed bug bites from his hotel, he would not discuss with me further. Then, he decided that he would go up to the room to check when I told him I would write a review to let people know they had bed bugs. He called me back 10 minutes later and told me he checked the room and there was no bed bugs - basically calling me a liar. This upset me because I am not lying and even offered to take pictures of the scabs. He essentially stated that I should have called sooner if this was a valid claim and that he did not believe me. RIDICULOUS! I was upset with him for not even considering reimbursing me for our stay when we did not pay to be in discomfort for 7 days following our stay. When I repeated that I would be writing a review he said he would have his head office call me. They left me a message that they would not reimburse me, and that the room was checked and clean, and indicated that I could call back to get a discount on a future stay. REALLY? I will never be staying at your hotel ever again. And I don't appreciate being called a liar. I'm sure even if they did find evidence of bed bugs, they wouldn't admit it, and I wouldn't be surprised if they come here and say that there was none...not very good customer service if you ask me. I would not recommend this hotel to anyone! « less
“Excellent customer service”
Mar 31, 2013
Paul P, Vancouver, Canada | Trip type: Business
I booked a king bedroom online but upon check in one of the front desk agent gave me a room with queen bed. I was ok with that but came...
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I booked a king bedroom online but upon check in one of the front desk agent gave me a room with queen bed. I was ok with that but came across this very nice gentlemen Vinay who gave me a courtesy call to check I was ok. Without me mentioning he understood by just talking to me that I was not happy and upgraded my room to a suite with a king bed. He personally came to move my bags to my new room. I was awed with such brilliant customer service provided by him. For work reasons I keep travelling but never came across someone as courteous as him. The hotel rooms are very nice and clean. Would definitely recommend this hotel to my friends and also tell them to ask for Vinay everytime they visit. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: 24 Hours Prior to Arrival Local Hotel Time
Nightly Parking:
0
Total Taxes:
10.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
GST: Goods and Services Tax:
13.00%
Room Types - Monte Carlo Inn Vaughan Suites
Deluxe suite with jetted tub
One King Bed or
One Queen Bed
This room measures 312 square feet (29 square meters). Slip into the pillowtop bed with premium bedding for a good night's rest. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. A safe, a desk, and complimentary newspapers are among the conveniences offered.
Standard Room With Two Queen Beds
Two Queen Beds
This room measures 248 square feet (23 square meters). Slip into the pillowtop bed with premium bedding for a good night's rest. The private bathroom has complimentary toiletries. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. A safe, a desk, and complimentary newspapers are among the conveniences offered.
Standard Room With 1 King or 1 Queen
One King Bed or
One Queen Bed
This room measures 248 square feet (23 square meters). Slip into the pillowtop bed with premium bedding for a good night's rest. The private bathroom has complimentary toiletries. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. A safe, a desk, and complimentary newspapers are among the conveniences offered.
Amenities - Monte Carlo Inn Vaughan Suites
Air conditioning
Alarm clock
Baggage storage facilities
Car rental
Clothes drying
Complimentary breakfast
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Currency exchange
Dinner available
Electronic key card
Elevator
Fax available
Fitness and health centre
Free local calls
Hairdryer available
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Monte Carlo Inn Vaughan Suites
20 Min to Pearson International Airport. About $35.00 Taxi Fee
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"I will definitely use you again. The responses to my bid were immediate and the sales managers contacted me personally to come in and look at the facilities and set up the contract." N.W. - Orlando, FL
"I have been working with Samantha and she has made the process seemless and easy. Thanks for checking up. This was the first time using you for a block of rooms ~ what a great set-up you have! My days of calling individual hotels directly are over. I will be using and recommending your services again." M.R. - East Lansing, MI