Each of our 332 guest rooms are designed to ensure your comfort. Stay connected to home with the full-service desktop computer in your room which provides complimentary internet access. Connect using your own laptop with our complimentary internet access in all guest rooms and lobby.
Host an event in out 10,000 square feet of flexible meeting space. Our full service business center is a great place to take care of any last munute details.
Enjoy thoughtful touches like an onsite gift shop, florist and Enterprise Car Rental. Our outdoor heated pool is a great place to relax and re-energize.
Our hotel is a smoke-free environmment. All guest rooms, meeting rooms, public areas and Pallet Restaurant are non-smoking areas.
We look forward to welcoming you to your home away from home at the Sheraton Philadelphia University City Hotel.
Star Rating:
Local Attractions:
Amtrak's 30th Street Station, University of Pennsylvania, Drexel University, Hospital of the University of Pennsylvania, Children's Hospital of Philadelphia, Philadelphia Zoo.
Hotel Reviews for Sheraton Philadelphia University City Hotel
3.5out of 5Based on 283 guest reviews, Average
Based on 297 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
54
Very Good
97
Average
93
Poor
32
Terrible
21
Most Recent Traveler Reviews:
“Impressed second time around”
May 19, 2013
Kathy L, Flemington, New Jersey | Trip type: Friends getaway
We stayed here 2 years ago when our grandson was born at UPenn. This time we stayed to attend a wedding. What wonderful improvements! The staff were attentive and very...
more »
We stayed here 2 years ago when our grandson was born at UPenn. This time we stayed to attend a wedding. What wonderful improvements! The staff were attentive and very friendly. The room was beautiful. Even the famous Sheraton bed seemed refreshed and even more comfortable (if that is possible). We were apprehensive about staying here due to the poor reviews. Yes, we are Starwood members and stayed on the Club Floor but everything seemed brand new. Sheraton's Downtown is still our favorite hotel in Philadelphia but University City is definitely a close second. « less
“Needs refurbishing”
May 17, 2013
JackTravels1, Gaithersburg, Maryland | Trip type: Business
This facility is worn and in definite need of refurbishing. Carpet in room was stained and appeared dirty. The furniture has been well used. Was difficult to adjust room temperature...
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This facility is worn and in definite need of refurbishing. Carpet in room was stained and appeared dirty. The furniture has been well used. Was difficult to adjust room temperature for comfort. I would not stay in this hotel again. The location is great for Penn and Drexel but there are other hotels nearby. « less
“Location, good; worn hotel”
May 10, 2013
Calif_wino, Fresno, California | Trip type: Business
Great location for UofPenn, however the facility is worn with deferred maintenance...limited room service...need to enhance inter-room noise reduction...staff very pleasant...I expected much more from a Sheraton facility
more »
Great location for UofPenn, however the facility is worn with deferred maintenance...limited room service...need to enhance inter-room noise reduction...staff very pleasant...I expected much more from a Sheraton facility « less
Read management response to this review.
Management response from SheratonPhiladelphia, Manager
Dear Calif_wino: Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet the expectations that previous Sheraton Hotels have provided for you. We will be undergoing renovations this summer and are looking forward to the update to the facility. We hope that you will be back to see the changes. Please feel free to contact us at 215-387-8000, ext. 627 if you have any further comments or questions.
Sincerely,
« hide
“Nice hotel, great location”
May 7, 2013
BillysMama
I stayed two nights for business travel. The hotel is very close to Penn and convenient to many shops and restaurants. The room was clean and spacious. My only complaint...
more »
I stayed two nights for business travel. The hotel is very close to Penn and convenient to many shops and restaurants. The room was clean and spacious. My only complaint is that there was no frig or microwave in the room. I have stayed in many lowered priced hotels that provide such amenities. That said, the staff were pleasant, parking was easy (although not inexpensive) and the property felt safe and well cared for. I would stay again if returning to the area. « less
Read management response to this review.
Management response from SheratonPhiladelphia, Manager
Dear BillysMama:
We truly appreciate your comments on your recent stay with us. Thank you for your recommendation on a refrigerator and microwave in the room. We will certainly consider adding these amenities and we will be renovating the guest rooms this summer.
We hope to see you in the near future!
Sincerely,
« hide
“Great location, good service, definitely good place to stay at in Philly”
May 7, 2013
Eitan B | Trip type: Business
Great location, good service, definitely good place to stay at in Philly.
If you have business in U-penn, no better hotel to stay in.
Rooms are nice, clean and comfortable,...
more »
Great location, good service, definitely good place to stay at in Philly. If you have business in U-penn, no better hotel to stay in. Rooms are nice, clean and comfortable, and it's close to everything. « less
Read management response to this review.
Management response from SheratonPhiladelphia, Manager
Dear Eitan B:
We hope to welcome you back soon. Thank you for writing of your positive experience with us!
Sincerely,
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Sheraton Philadelphia University City Hotel
Club Room w/ 1 King Non-Smoking
This room measures 300 square feet and features 1 king Sweet Sleeper bed. The private bathroom comes with a combination of shower and tub, along with bathrobes and hair dryer. Complimentary wireless Internet access will keep you connected, while a 37-inch television with premium cable channels and pay movies is offered for your entertainment. A coffee/tea maker, complimentary bottled water, air conditioning, 2 multi-line phones with voice mail and free local calls, CD clock/radio with MP3 dock, complimentary weekdays newspaper, and iron/ironing board, are conveniently included. Access to club lounge with daily complimentary continental breakfast and weekday evening hors d'oeuvres, Monday – Saturday. This room is non-smoking.
Junior Suite Non-Smoking
This room measures 550 square feet and features 1 king Sweet Sleeper bed. There is also a living area with a sofa bed sleeping up to 2 people, while the private bathroom comes with a shower, bathrobes, and hair dryer. Complimentary wireless Internet access will keep you connected, and a flat-panel television with premium cable channels, and pay movies is offered for your entertainment. A coffee/tea maker, complimentary bottled water, air conditioning, free local calls, CD clock/radio with MP3 docking station, microwave, refrigerator (surcharge), are conveniently included. Access to club lounge with daily complimentary continental breakfast and weekday evening hors d'oeuvres, Monday – Saturday. This room is non-smoking.
Standard Room Non-Smoking
This room measures 300 square feet and features 1 king or 2 double Sweet Sleeper beds. Complimentary wireless Internet access will keep you connected, and a 37-inch flat-panel television with premium cable channels and pay movies is offered for your entertainment. Bathrobes are available on request. A coffee/tea maker, air conditioning, 2 multi-line phones with voice mail and free local calls, complimentary weekdays newspaper, and an iron/ironing board are conveniently included. This room is non-smoking.
Amenities - Sheraton Philadelphia University City Hotel
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Car rental
Central location
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Free local calls
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Restaurant
Self controlled heating/cooling system
Shop
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyDogs under 80 lbs.
Airport & Shuttle Information - Sheraton Philadelphia University City Hotel
Philadelphia Intl Airport, 9 miles, Shuttle- Lady Liberty-cost $10.00
Taxi-$30.00
Airport Shuttle? Yes! There is an airport shuttle.
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Previously Known As: Sheraton University City, Sheraton University City Hotel