COMFORT INN® & SUITES 180 Gamma Drive, Pittsburgh PA 15238

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Breakfast

82/100

114 reviews

"Great and affordable breakfast."

Bar

80/100

41 reviews

"Bar is awesome."

Location

76/100

56 reviews

"Great location. Excellent parking and car access." Not many options for shopping.

Service

68/100

200 reviews

"Problems with management professionalism." Friendly service, but substandard housekeeping and reception.

WiFi

48/100

14 reviews

"Wifi quality could be improved."

Room

47/100

300 reviews

"Outdated rooms with complaints about minibars, A/C, and cleanliness." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Large rooms with standard TV's. Shower was ok.

Comfort

45/100

113 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Amenities

44/100

82 reviews

"Subpar entrance area and older facilities, but wonderful grounds."

Vibe

39/100

75 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Good highway hotel. Awesome for families. Good for business people.

Cleanliness

30/100

173 reviews

"Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept." Hotel facilities could use a good clean.

Breakfast

82/100

112 reviews

"Tasty breakfast."

Bar

80/100

41 reviews

"Bar is awesome."

Location

77/100

55 reviews

"Great location. Excellent parking and car access." Not many options for shopping.

Service

69/100

199 reviews

"Problems with management professionalism." Friendly service, but substandard housekeeping and reception.

Room

47/100

298 reviews

Comfort

45/100

112 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Amenities

44/100

81 reviews

"Subpar entrance area and older facilities, but wonderful grounds."

WiFi

44/100

13 reviews

"Wifi quality could be improved."

Vibe

40/100

74 reviews

"Atmosphere not particularly friendly, giving poor vibes." Entrance area is not particularly attractive. Hotel could use some updating. Hotel could be more stylish.

Cleanliness

30/100

171 reviews

"Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept." Hotel facilities could use a good clean.

Verified Reviews of Comfort Inn & Suites

Below are the verified reviews from guests that we have booked recently:

"The attention in the hotel was excellent the very friendly and helpful workers and the cleanliness o"

Overall Score4.0/ 5

the attention in the hotel was excellent the very friendly and helpful workers and the cleanliness of the room was good.

Jenny A. (Individual traveler, booked 1 room), from

03-Nov-2019 Verified Review, stayed from Fri Nov 01 to Mon Nov 04 2019 at a $114.00 average nightly rate.

"Good"

Very nice staff, rooms look better then hallways. Looks like the building is being remodeled in sections. Make sure you double lock door, housekeeping supervisor thought room was empty and came right in. I just got out of shower and my wife was just about to get dressed. Close to city, five min straight shot. Would stay again.

Brian M. (Group coordinator, booked 2 rooms), from

19-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $234.48 average nightly rate.

"Another very good stay!"

As always we were more than pleased with our stay! This year the receptionist was able to find our reservations with ease when we checked in (in 2017 it took the receptionist more than 15 minutes to find our reservations). The convenience and comfort of the venue is very much appreciated.

Charles B. (Individual traveler, booked 1 room), from

28-Dec-2018 Verified Review, stayed from Tue Dec 25 to Thu Dec 27 2018 at a $96.91 average nightly rate.

"Excellent Service"

Very helpful front desk and the breakfast was very impressive with extremely good service. Only complaint was we found hairs in our sheets.

Philip A. (Individual traveler, booked 1 room), from

26-Nov-2018 Verified Review, stayed from Fri Nov 23 to Sat Nov 24 2018 at a $103.55 average nightly rate.

"Comfortable"

Overall Score3.0/ 5

Friendly staff, comfy beds, clean, great food in lounge, and the breakfast was ok.

Rosemary C. (Individual traveler, booked 1 room), from

31-Oct-2013 Verified Review, stayed from Sun Oct 27 to Fri Nov 01 2013 at a $114.99 average nightly rate.

"The stay was ok"

The check in and check out were fast and easy. The hotel was right off the highway. First impression of the room was clean & modern. Once we got settled, I noticed there were pills in the corner on the floor. Although they appeared to be Motrin, this could have been a problem for someone with kids. The toilet ran nonstop and there was hair in the bathroom that didn't belong to us! If I had to stay again I would!

Ashley R. (Individual traveler, booked 1 room), from

21-Oct-2013 Verified Review, stayed from Fri Oct 18 to Sun Oct 20 2013 at a $124.99 average nightly rate.

Summary of Verified Reviews

Poor

Summary of 868 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 68/100 based on reviews from all travelers.

"Fair highway hotel. Room needs to be improved. Vibe is not too good. Great location."

Rated 65/100 based on reviews from families.

"Bar is awesome. Great location."

23 reviews

81/100

8 reviews

79/100

7 reviews

"Great location."

28 reviews

"Service is average, but very friendly."

16 reviews

"Uncomfortable, noisy rooms with poor beds."

17 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

42/100

44 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

37/100

15 reviews

"Atmosphere not particularly friendly, giving poor vibes." Entrance area is not particularly attractive.

29/100

31 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 77/100 based on reviews from couples.

"Tasty breakfast. Friendly service."

84/100

74/100

"Friendly service."

9 reviews

"Rooms could be cleaner."

28/100

5 reviews

Rated 68/100 based on reviews from business travelers.

67/100

"Service is adequate."

31/100

Rated 63/100 based on reviews from all travelers.

Rated 63/100 based on reviews from families.

22 reviews

43 reviews

30 reviews

Rated 72/100 based on reviews from couples.

Rated 65/100 based on reviews from business travelers.

Customer Reviews of Comfort Inn & Suites

Tripadvisor Traveler Rating:

Value

Rooms

Excellent

Very Good

Average

Terrible

Recent Reviews:

965jessak

Dillon, Colorado

Ughhhh never again!

Jan 21, 2020

Goodness, where to start?! We got a decent deal on a room while in Pennsylvania visiting family - we stayed 2 separate times with sub-par experiences both times. They are... more »

Goodness, where to start?! We got a decent deal on a room while in Pennsylvania visiting family - we stayed 2 separate times with sub-par experiences both times. They are undergoing renovations, which are needed, but also don't appear to be coordinated efficiently or for optimum guest experience. Rather than completing an entire section one at a time, they started with ripping out carpets across the entire hotel, then moved to painting. So basically, there is not a part that isn't undergoing renovation. They also don't heat the main areas, including hallways. We literally had to bundle up in our scarves, jackets and hats just to walk to breakfast and eat INSIDE the hotel. This was extremely uncomfortable.
Our first stay, both rooms we got had serious issues. One had an extremely noisy and broken heater. The other smelled terribly of sewage. Both rooms had problems with the keys not working. We immediately asked to change rooms. Still, with new rooms, we had ongoing problems with the keys. And we weren't the only ones - every time we saw someone in the hallways they were struggling to gain access to their room. Every time we went to access our rooms, it took at least 10 tries swiping the card and hoping it would work (especially since the front desk is not close to many of the rooms). Since the rooms are being redone, they didn't have any paintings on the walls and no mirrors in the rooms, only bathrooms. Not a huge deal, but compounded with the other issues, it had a negative impact. Door was missing from the closet in one of our rooms and overall just shoddy rooms.
Not sure if they've decided that smoke detectors aren't important, but THEY ARE! Our room the first stay didn't have a functioning detector and BOTH stays we had chirping detectors outside our rooms because they needed to change the batteries (and we were on different floors, different parts of the hotel each stay). Not only is this a safety issue, but we should not have to endure the sound of chirping alarms day and night in our room.
The sound barriers are non-existent in the rooms. Walking the halls you can hear conversations inside rooms. Inside the rooms, we could literally hear every word from our neighbors.
Breakfast was average - they had waffles, which I appreciate! But the cereal was stale and biscuits hard as a rock. The coffee and hot water at the front desk didn't seem to EVER get changed out. We attempted to make hot tea with the water only to realize it was not hot water. When I asked the front desk if they could replace with hot water, they told me they couldn't. Finally, I got them to fill up 2 cups with hot water from the back - which I appreciated, but if they can do that, they can change the damn hot water for the guests. I also asked if the coffee was fresh - meaning if it had been brewed recently - they said yes, but I got luke warm coffee that tasted like it had been sitting for over 5 hours. Why provide the coffee and hot water if it isn't usable/drinkable?
We have stayed in some questionable accommodations before, but this was a terrible hotel experience that I would not recommend and would definitely not return.

comfortinnpittsburgh, Webmaster at Comfort Inn & Suites Pittsburgh Allegheny Valley, responded to this review

Dear Guest,

It is very much disappointing to see your detailed feedback and distressed to see you unhappy.
We never want our guests to go back with an unpleasant experience with the property as well as the room related issues. This is indeed very unfortunate and Please accept our sincere apologies. I fully understand your disappointment and frustration due to the multiple issues you have mentioned.
We would like to inform that this is not a regular feature of our hospitality and we will implement appropriate solutions hereafter. I hope you do consider us again in the future as we would love the chance to change your impression of our property.

Sincerely,
Hotel Manager.

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Bridget O

Trip type:

Friends getaway

Excellent hotel

Dec 13, 2019

This hotel is close to Pittsburgh International Airport. The staff was excellent and I loved the room. The hot breakfast was above my expectations. I do recommend staying at this... more »

LeslieP-S

Holmdel, New Jersey

A nine-foot deep end!!!

Nov 21, 2019

The first thing I judge a hotel on is its swimming pool. As travelers know, the new trend in pools is to have a three foot "deep end." So I... more »

suscon535

Pittston, Pennsylvania

Nice Hotel and good value

Nov 13, 2019

This is an improving hotel due to the ongoing and much needed renovations. About half of the rooms in the back side are closed for remodeling. Our room was recently... more »

Katine_11

Fargo, North Dakota

3 AM Scammer call room phone

Oct 23, 2019

Someone identifying as the general manager, front desk called at 3Am needing to register me again ,computer glitch, asked for credit card info, checkin-out days.Hung up ,called front desk, call... more »

1-5 of 302 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Comfort Inn & Suites

Standard prices by room type for the next 60 days

Verified Reviews of Comfort Inn & Suites

Summary of Verified Reviews

Summary of 868 verified reviews

Breakfast

Bar

Location

Service

WiFi

Room

Comfort

Amenities

Vibe

Cleanliness

Breakfast

Bar

Location

Service

Comfort

Amenities

Room

Vibe

Cleanliness

Breakfast

Service

Room

Cleanliness

Service

Room

Cleanliness

Breakfast

Bar

Location

Service

Room

Comfort

Amenities

WiFi

Vibe

Cleanliness

Breakfast

Bar

Location

Service

Comfort

Amenities

Room

Vibe

Cleanliness

Breakfast

Service

Room

Cleanliness

Service

Room

Cleanliness

Customer Reviews of Comfort Inn & Suites

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