Oceano Palace Beach Hotel

Av. Camaron Sabalo No. 2601, Mazatlan 82110 MX
View Map Reservations: +1-800-760-7718
3.5 Star property
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05/28/2020 - 05/29/2020
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

85
Very Good

Summary of 2,429 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 85/100 based on reviews from all travelers.

"Very good for traveling with friends. Close to the beach with many options for eating and drinking."

Wellness Area

91/100
9 reviews

"Great wellness & sports facilities."

Location

87/100
168 reviews

"Great location. Close to the beach, restaurants, bars, and sightseeing." Not great access by car, with poorly rated parking.

Bar

78/100
26 reviews

"Nice bar with tasty alcoholic drinks."

Breakfast

78/100
31 reviews

"Tasty breakfast."

WiFi

76/100
7 reviews

"Good internet service. Average wifi quality."

Food

72/100
194 reviews

"Great menu and overall dining experience."

Service

69/100
488 reviews

"Complaints about quality and professionalism of management and reception." Lacking housekeeping and poor restaurant service, but friendly service overall. Recreation staff is ok. Booking process should be better organized.

Room

61/100
286 reviews

"Rooms amply-sized and moderately tidy with excellent views." Uncomfortable beds and old, poorly maintained rooms. Small rooms and poorly cleaned bathrooms. Complaints about minibars and kitchenettes. Shower can be a problem.

Comfort

37/100
98 reviews

"Generally uncomfortable, particularly beds, with noisy rooms and poor bathrooms." Average sized rooms.

Rated 73/100 based on reviews from families.

"Delicious food. Friendly service."

Location

88/100
15 reviews

"Great location."

Beach

86/100
12 reviews

"Beautiful beach."

Cleanliness

67/100
9 reviews

"Quite clean."

Service

59/100
26 reviews

"Service staff are friendly, yet unprofessional and reception is poor."

Room

53/100
19 reviews

"Typical rooms, but substandard beds."

Vibe

53/100
8 reviews

"Decent vibe."

Comfort

35/100
9 reviews

"Not very comfortable, with poor beds."

Rated 82/100 based on reviews from couples.

"Great location."

Service

69/100
5 reviews

"Service is adequate."

Amenities

59/100
5 reviews

"Ordinary amenities."

Rated 77/100 based on reviews from all travelers.

"Very good for traveling with friends. Close to the beach with many options for eating and drinking."

Location

87/100
18 reviews

"Great location."

Food

71/100
21 reviews

"Delicious food."

Service

71/100
40 reviews

"Friendly service. Recreation staff is ok."

Cleanliness

63/100
16 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Room

56/100
36 reviews

"Rooms are somewhat clean but have fantastic views." Poorly-maintained rooms, badly rated bathrooms and beds.

Comfort

36/100
16 reviews

"Uncomfortable, noisy rooms with poor beds."

Rated 70/100 based on reviews from families.

"Fantastic service. Great location."

Location

88/100
6 reviews

"Great location."

Service

69/100
5 reviews

"Service is adequate."

Cleanliness

68/100
5 reviews

"Quite clean."

Room

56/100
5 reviews

"Room is all right."

Vibe

53/100
5 reviews

"Decent vibe."

Rated 79/100 based on reviews from all travelers.

"Very good for traveling with friends. Close to the beach with many options for eating and drinking."

Wellness Area

100/100
8 reviews

"Great wellness & sports facilities."

Location

87/100
149 reviews

"Well-located, although unfortunately the parking isn't easy." Close to the beach, restaurants, bars, and sightseeing.

Bar

78/100
26 reviews

"Nice bar with tasty alcoholic drinks."

Breakfast

76/100
27 reviews

"Tasty breakfast."

WiFi

76/100
7 reviews

"Good internet service. Average wifi quality."

Food

73/100
172 reviews

"Superior menu with average prices makes for great dining."

Service

68/100
445 reviews

"Guests complain about the professionalism of the staff and management." Reception and restaurant service are not great, but is friendly.

Room

62/100
249 reviews

"Rooms amply-sized and moderately tidy with excellent views." Outdated rooms with below average beds and A/C. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor minibars and kitchenettes. Shower can be a problem.

Rated 74/100 based on reviews from families.

"Delicious food. Friendly service."

Location

87/100
9 reviews

"Great location."

Beach

85/100
9 reviews

"Beautiful beach."

Service

57/100
21 reviews

"Service staff are friendly, yet unprofessional and reception is poor."

Room

49/100
14 reviews

"Guests complain about the rooms and subpar beds."

Comfort

35/100
6 reviews

"Not very comfortable, with poor beds."

Rated 81/100 based on reviews from couples.

"Great location."

Amenities

59/100
5 reviews

"Ordinary amenities."

Review Semantics by TrustYou

Customer Reviews of Oceano Palace Beach Hotel

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
1254
Very Good
319
Average
166
Poor
110
Terrible
135
true
Recent Reviews:
alexw12345678
Trip type:
Couples
Under construction and very noisy. Was not told prior about construction, wouldn’t have booked.
Mar 20, 2020
Very nice building, but under construction and was not told prior. Very very noisy so if you’re looking for a peaceful place to stay, do not stay here. The servers... more »
586carolr
St. Albert, Canada
Trip type:
Couples
Nice Accommodation
Feb 28, 2020
We booked this hotel with WestJet Vacations. They had a shuttle waiting at the airport to transport us to the hotel. Check in was fairly quick with us getting our... more »
Gregg S
DO NOT STAY AT THE OCEANO PALACE
Feb 23, 2020
The hotel itself is decent, the staff are great, the place is clean, HOWEVER, there is music playing loud at the pool all day, the kareoke starts in the bar... more »
784kristinem
Lynnwood, Washington
Party resort
Feb 7, 2020
If you are looking for a resort that is quiet, do not stay at the Oceana. Staff was wonderful. Resort is for young adults and children. Very loud in the... more »
papaya2020
Vancouver Island, Canada
Terrible
Jan 27, 2020
I travel a lot and we have been to Mexico many times. This is the worst hotel I have even been. Stay away. Cold water, very poor food. You should... more »
1-5 of 1,984 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Amenities / Features

  • Access via exterior corridors
  • Air conditioning
  • Blackout drapes/curtains
  • Daily housekeeping
  • Flat-panel TV
  • Free WiFi
  • Individually decorated
  • Individually furnished
  • In-room childcare (surcharge)
  • In-room safe
  • Iron/ironing board (on request)
  • Linens provided
  • Number of bathrooms - 1
  • Phone
  • Private bathroom
  • Room service (limited hours)
  • Satellite TV service
  • Shower only
  • Towels provided

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Testimonials:

Testimonials icon
"It was easy and the contact people were helpful and friendly - I would recommend the service to others." J.H. - Rochester, NY

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