"Efficient, friendly service with a nice reception." Management is alright, but housekeeping is not great.
"Fairly good value for money."
"Location is ok."
"Breakfast can be improved."
"Wifi quality could be improved."
"Food could be better."
"Outdated, rooms with poor cleanliness and maintenance." Problems with bathroom cleanliness, furnishing, and kitchenettes. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem.
"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.
"Hotel buildings could use some improvement."
"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.