Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Chicago Stay"
Overall Score4.0/5
I was pleased with my stay at this particular hotel. No complaints whatsoever.
Peron F. (Individual traveler, booked 1 room), from
19-Dec-2018
Verified Review, stayed from Thu Dec 13 to Mon Dec 17 2018 at a $60.30 average nightly rate.
"Warm, Relaxing, Really Nice And Cozy"
Overall Score5.0/5
100% Great
Robert S. (Individual traveler, booked 1 room), from
10-Jan-2016
Verified Review
Summary of Verified Reviews
79
Good
Summary of 362 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Good budget hotel. Easily accessible by car and close to shopping areas. Great rooms and fantastic service."
Location
90/100
36 reviews
"Great location, with good shopping nearby and easy access by car."
Food
82/100
9 reviews
"Delicious food."
Breakfast
78/100
53 reviews
"Tasty breakfast."
Room
71/100
89 reviews
"Excellent rooms with wonderful beds. Small and poorly maintained rooms."
Service
71/100
82 reviews
"Great housekeeping with friendly and professional service, but mediocre reception."
Comfort
68/100
54 reviews
"Small rooms with great beds and good noise levels."
Rated 81/100 based on reviews from families.
"Great location. Clean hotel facilities."
Location
91/100
11 reviews
"Great location."
Breakfast
80/100
14 reviews
"Tasty breakfast."
Service
71/100
14 reviews
"Friendly service."
Comfort
67/100
14 reviews
"Relatively comfortable, with good beds."
Room
66/100
22 reviews
"Awesome beds, and reasonably clean rooms."
Cleanliness
59/100
14 reviews
"Room cleanliness is acceptable. Clean hotel facilities."
Amenities
52/100
7 reviews
"Average hotel building."
Rated 78/100 based on reviews from couples.
"Comfortable beds. Great room."
Service
71/100
8 reviews
"Friendly service."
Comfort
68/100
9 reviews
"Relatively comfortable, with good beds."
Room
66/100
16 reviews
"Great beds in okay rooms."
Rated 74/100 based on reviews from business travelers.
"Fantastic service. Friendly service."
Service
72/100
7 reviews
"Fantastic service."
Cleanliness
69/100
5 reviews
"Quite clean."
Rated 78/100 based on reviews from all travelers.
"Good budget hotel. Easily accessible by car and close to shopping areas. Great rooms and fantastic service."
Location
89/100
31 reviews
"Great location, with good shopping nearby and easy access by car."
Food
79/100
7 reviews
"Delicious food."
Breakfast
77/100
50 reviews
"Tasty breakfast."
Service
71/100
76 reviews
"Reception is decent, with overall friendly and professional service."
Room
69/100
85 reviews
"Great beds in okay rooms. Small and poorly maintained rooms."
Comfort
67/100
52 reviews
"Small rooms with great beds and good noise levels."
Rated 78/100 based on reviews from families.
"Great location. Clean hotel facilities."
Location
90/100
8 reviews
"Great location."
Breakfast
80/100
13 reviews
"Tasty breakfast."
Service
69/100
11 reviews
"Service is average, but very friendly."
Comfort
67/100
13 reviews
"Relatively comfortable, with good beds."
Room
64/100
19 reviews
"Awesome beds, and reasonably clean rooms."
Cleanliness
58/100
12 reviews
"Room cleanliness is acceptable. Clean hotel facilities."
Amenities
52/100
7 reviews
"Average hotel building."
Rated 76/100 based on reviews from couples.
"Comfortable beds. Friendly service."
Service
71/100
8 reviews
"Friendly service."
Comfort
68/100
9 reviews
"Relatively comfortable, with good beds."
Room
66/100
16 reviews
"Great beds in okay rooms."
Rated 81/100 based on reviews from business travelers.
"Fantastic service. Friendly service."
Service
73/100
6 reviews
"Fantastic service."
Customer Reviews of Comfort Inn Matteson Chicago
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
13
Very Good
8
Average
2
Poor
1
Terrible
3
true
Recent Reviews:
MariaP1779DE
Lindstrom, Minnesota
Comfortable, Restful Setting
Oct 28, 2019
This is a 100% smoke free hotel. We had a microwave, refrigerator and coffee maker in our room. Sales Manager, Ash, was very attentive with her customer service, making sure...
more »
This is a 100% smoke free hotel. We had a microwave, refrigerator and coffee maker in our room. Sales Manager, Ash, was very attentive with her customer service, making sure my group was well taken care of for our one night stay in Matteson. The rooms were large and the beds very comfortable with premium bedding. The breakfast was plentiful.
This hotel is an older property that has been nicely remodeled. The rooms are smaller than a modern Comfort Inn, but they are nice. The hotel is very quiet considering...
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This hotel is an older property that has been nicely remodeled. The rooms are smaller than a modern Comfort Inn, but they are nice. The hotel is very quiet considering its proximity to the expressway. It is rather difficult to find when driving. I should have printed out a map. Room rates were much better than those available just a few miles closer to Chicago. There are many food options within a reasonable drive, but none that you can walk to. The air conditioner was nicely quiet but did not have a lot of power. However, it was adequate to the high humidity and 80 degree weather that was happening while I was there. There is no swimming pool, but that means you don't have to deal with shouting middle school kids running to and from the pool. Both the coffee and the breakfast were excellent. This will be my new destination hotel when in the Chicago area.
My husband and I stayed here one night while attending a concert at the Hollywood casino amphitheater in Tinley Park. This hotel was less than 4 miles away and the...
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My husband and I stayed here one night while attending a concert at the Hollywood casino amphitheater in Tinley Park. This hotel was less than 4 miles away and the rate was good! The front desk was pleasant and helpful and made the check in/check out process very easy. Our room was clean and the bed was comfortable. It had a mini fridge and a microwave which was great for us since we packed a few beverages for the over night stay. We stayed on the third floor and didn’t hear any noise from our neighbors. Breakfast in the morning was good and offered eggs, sausage, pastries, waffles, cold cereals and more. The only suggestion I have for anyone that stays here is to bring food because the hotel does not have a vending machine with food/snacks.... definitely something they should consider getting. When we got back from the concert at 11:30 PM, all of the area restaurants and pizza delivery places were closed. Other than that, we had a great stay and would recommend it to anyone coming in to see a concert in Tinley Park!
The location is hands-down the best thing about this hotel. It's in a commercial area and very convenient to the highway, gas, strip mall shopping and food. Not a bad...
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The location is hands-down the best thing about this hotel. It's in a commercial area and very convenient to the highway, gas, strip mall shopping and food. Not a bad drive into Chicago. The best food close by is Dustie's; an established soul food buffet from well over 30 years ago when I lived in Chicago. The hotel itself was unremarkable. It's a fairly average 2 1/2 star hotel (my rating) but was clean and served my purpose. The breakfast was mediocre and nothing worth mentioning but would keep you from going hungry. Rooms were spacious enough for myself and my teenage nephew. I encountered no issues. Overall, I would stay there again.
We booked this hotel for a family gathering for the weekend 8/22-8-25...The day shift staff were pleasant but night shift were not friendly at all...they may have been the owners...our...
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We booked this hotel for a family gathering for the weekend 8/22-8-25...The day shift staff were pleasant but night shift were not friendly at all...they may have been the owners...our room was clean but that is it!...it was so hot at night because the air would not even cut on...during the morning around 8:30, it started to blow cold air but about 9-10:00pm...it stopped working...we had a 3month old infant and it was horrible and very unpleasant....The first night, I asked for someone to check it, and the sent someone hours later just to tell me that it works fine to them...and basically called me a liar...when I woke up during the night on the second night and called the front desk, I was told there is nothing they can do...I was very upset and we didn’t get any sleep the whole trip...I WILL ABSOLUTELY NEVER STAY AT THIS ESTABLISHMENT EVER AGAIN AND SUGGEST THAT THE SAME TO EVERYONE ELSE...And also the hotel has a bad smell throughout the hotel!...Horrible experience!
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