Hotel Playa Mazatlan All Inclusive

Ave Playa Gaviotas 202, Mazatlan 82110 MX
View Map Reservations: +1-800-760-7718
3.0 Star property
Select Your Room:
07/06/2020 - 07/07/2020
Searching all hotel inventory networks
1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

90
Excellent

Summary of 3,116 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 90/100 based on reviews from all travelers.

"Excellent beach hotel. Located near shopping areas and the beach. Fantastic service. Great pool."

Location

92/100
255 reviews

"Well-located, although unfortunately the parking isn't easy." Excellent location with good bars, restaurants, shopping and beaches nearby.

Wellness Area

83/100
20 reviews

"Great wellness & sports facilities."

Service

82/100
648 reviews

"Friendly, professional service, especially in the restaurant, but so-so housekeeping." Guests complain about reception staff and management. Booking process should be better organized. Recreation staff is nice. Hotel security is ok. Room service is perfect. Pool/beach service is ok.

Pool

79/100
97 reviews

"Clean pool area."

Breakfast

79/100
24 reviews

"Tasty breakfast."

Food

71/100
349 reviews

"Affordable restaurant with good food, but dining areas aren't as clean as they should be." Menu and snacks are alright. No good fish & seafood.

Room

64/100
230 reviews

"Rooms are generally OK but old with poor air conditioning and TV's." Rooms need better maintenance with complaints about beds, furniture, and bathrooms. Great view. Shower can be a problem.

Bar

60/100
39 reviews

"Standard bar. Alcoholic drinks are not the best."

Rated 85/100 based on reviews from families.

"Great pool. Friendly service."

Location

94/100
27 reviews

"Great location."

Service

83/100
56 reviews

"Friendly service."

Pool

81/100
12 reviews

"Great pool."

Food

68/100
30 reviews

"Food is all right."

Room

53/100
14 reviews

"Room is all right."

Rated 86/100 based on reviews from couples.

"Great location. Delicious food."

Location

94/100
10 reviews

"Great location."

Beach

91/100
6 reviews

"Beautiful beach."

Service

81/100
7 reviews

"Fantastic service."

Food

74/100
5 reviews

"Delicious food."

Room

55/100
7 reviews

"Room is all right."

Comfort

36/100
5 reviews

"More comfort would be nice."

Rated 86/100 based on reviews from all travelers.

"Excellent beach hotel. Located near shopping areas and the beach. Fantastic service. Great pool."

Location

95/100
68 reviews

"Great location. Great shopping and the beach nearby."

Service

83/100
130 reviews

"Friendly service. Bad service from reception and mediocre waitstaff." Recreation staff is nice. Booking process should be better organized.

Pool

82/100
27 reviews

"Great pool."

Breakfast

75/100
12 reviews

"Tasty breakfast."

Food

64/100
78 reviews

"Menu is good and food is alright."

Room

61/100
65 reviews

"Poor beds and A/C, and old but clean enough rooms." Views are great but rooms are poorly-maintained and bathroom is substandard.

Bar

59/100
12 reviews

"Standard bar. Alcoholic drinks are not the best."

Vibe

54/100
33 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Comfort

37/100
27 reviews

"Poor beds, with complaints about A/C and noise."

Rated 85/100 based on reviews from families.

"Great pool. Friendly service."

Location

94/100
20 reviews

"Great location."

Service

83/100
39 reviews

"Friendly service."

Pool

80/100
8 reviews

"Great pool."

Food

69/100
16 reviews

"Food is all right."

Amenities

69/100
10 reviews

"Average hotel building."

Room

56/100
9 reviews

"Room is all right."

Rated 87/100 based on reviews from couples.

"Great location. Fantastic service."

Location

94/100
8 reviews

"Great location."

Beach

90/100
5 reviews

"Beautiful beach."

Service

80/100
5 reviews

"Fantastic service."

Food

74/100
5 reviews

"Delicious food."

Room

55/100
7 reviews

"Room is all right."

Comfort

36/100
5 reviews

"More comfort would be nice."

Rated 86/100 based on reviews from all travelers.

"Excellent beach hotel. Located near shopping areas and the beach. Fantastic service. Great pool."

Location

91/100
186 reviews

"Well-located, although unfortunately the parking isn't easy." Close to the beach with great sightseeing.

Wellness Area

84/100
17 reviews

"Great wellness & sports facilities."

Breakfast

82/100
12 reviews

"Tasty breakfast."

Service

82/100
515 reviews

"Restaurant service is friendly and professional." Guests complain about reception staff and management. Hotel security can be an issue. Booking process is sufficient. Recreation staff is nice.

Food

75/100
271 reviews

"Great food, with okay snacks." Menu is okay but dining area could use better cleaning. No good fish & seafood.

Room

64/100
165 reviews

"The rooms are average sized, but are clean and have excellent views." Older rooms with substandard bathrooms and beds. People dislike the TVs, A/C, and furniture. Shower can be a problem.

Rated 84/100 based on reviews from families.

"Delicious food. Fantastic service."

Location

92/100
7 reviews

"Great location."

Service

83/100
17 reviews

"Fantastic service."

Food

69/100
14 reviews

"Food is all right."

Vibe

57/100
6 reviews

"OK vibe and a friendly atmosphere."

Room

48/100
5 reviews

"Room needs to be improved."

Rated 99/100 based on reviews from all travelers.

"Excellent beach hotel. Located near shopping areas and the beach. Fantastic service. Great pool."
Review Semantics by TrustYou

Customer Reviews of Hotel Playa Mazatlan All Inclusive

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
1869
Very Good
651
Average
256
Poor
119
Terrible
104
true
Recent Reviews:
ryan12rich
Sioux Falls, South Dakota
Trip type:
Family
Gonzalez wedding
Jun 9, 2020
During this pandemic we were able to have a beautiful wedding on March 20 at playa mazatlan..we had about 50 ppl in our group that flew from Minnesota to join... more »
C21mikey
Brandon, Canada
Trip type:
Family
Your staff make your Hotel and our vacation
Apr 13, 2020
To the staff of Playa Mazatlan, there are too many people to thank that make our vacation special every year! Jesus, Jamie, Roberto, Nicolas, Pedro and the new kid on... more »
suzanneaW545HH
Trip type:
Friends getaway
Quite disappointed
Apr 12, 2020
When arriving into Mazatlán airpot we were nicely surprised very organized clean etc, we were met by sunwing rep, all good. Unfortunately it started to slip after that. Mazatlan is... more »
autumnbird
clare from Manitoba, Canada
Apr 4, 2020
A very friendly and clean hotel. The service is excellent. All of the agents are supportive and helpful especially a few on evenings. We were able to upgrade to a... more »
NHOlivia
Canterbury, New Hampshire
Trip type:
Solo travel
Olivia from NH
Mar 30, 2020
I loved staying at Hotel Playa Mazatlan for 6 days. The room was well appointed, quiet and had a good ocean view. There were amazing sunsets! The location was central.... more »
1-5 of 2,999 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Amenities / Features

  • Air conditioning
  • Balcony or patio
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dial-up Internet access (surcharge)
  • Flat-panel TV
  • Free toiletries
  • Free WiFi
  • Free WiFi (limited) device count 2
  • Free wired Internet
  • Hair dryer
  • HDTV
  • In-room childcare (surcharge)
  • In-room safe
  • Iron/ironing board
  • Number of bathrooms - 1
  • Phone
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Room service (limited hours)
  • Satellite TV service
  • Shower only

Pet Friendly?

Sorry, pets are not allowed.

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Testimonials:

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"You helped me receive a bid from the hotel I specifically wanted to stay at, at a price 15% lower than my current reservation. Thanks!" R.D. - New York, NY

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