Best Western Plus All Suites Inn

500 Ocean St, Santa Cruz, CA 95060 US
View Map Reservations: +1-800-760-7718
2.5 Star property
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Select Your Room:
07/02/2020 - 07/03/2020
Searching all hotel inventory networks
2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Plus All Suites Inn

Below are the verified reviews from guests that we have booked recently:
"Best western Santa Cruz."
Overall Score5.0/ 5
Overall it was good soft bed great all you can eat breakfast.. Great family vibe.. The room was very nice and clean.
(Individual traveler, booked 1 room), from US flag
30-Dec-2018 Verified Review, stayed from Fri Dec 28 to Sun Dec 30 2018 at a $138.60 average nightly rate.
"Great!"
Overall Score5.0/ 5
Full hot breakfast served where you can eat in dininig area or your room. Everthing was so clean. Friendly staff. Plenty of parking on site. I would definitely stay ahain.
(Individual traveler, booked 1 room), from US flag
05-Nov-2018 Verified Review, stayed from Fri Nov 02 to Sat Nov 03 2018 at a $126.02 average nightly rate.

Summary of Verified Reviews

Rated 76/100 based on reviews from all travelers.

"Good family hotel. Close to the beach with easily accessible parking."

Breakfast

86/100
281 reviews

"Great and affordable breakfast."

Food

79/100
45 reviews

"Food is great, especially the desserts. Good pork dishes."

Service

74/100
258 reviews

"Adequately professional and very friendly service with good reception." Housekeeping and management are lacking.

Location

67/100
272 reviews

"Location is ok. Accessible by car, but parking is a hassle." Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Affordable parking.

Room

61/100
490 reviews

"Well-sized, typical rooms with mediocre beds." Guests complain about cleanliness, maintenance, and furnishing. Mediocre sized, poorly cleaned bathrooms. No views, TV's and A/C substandard. Shower can be a problem.

Wellness Area

52/100
50 reviews

"Average wellness and fitness area." Wellness & sports facilities could use better cleaning.

Cleanliness

41/100
225 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

WiFi

22/100
7 reviews

"Wifi quality could be improved."

Rated 74/100 based on reviews from families.

"Great shopping. Great reception."

Breakfast

86/100
80 reviews

"Tasty breakfast."

Service

74/100
70 reviews

"Adequately professional and very friendly service with good reception."

Location

68/100
79 reviews

"Decent location, but problems with parking." Shopping, restaurants and bars in the area are great.

Room

49/100
140 reviews

"Rooms have cleanliness complaints and low rated A/C, furniture, and beds." Rooms are big but old and in need of maintenance. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

34/100
76 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Rated 75/100 based on reviews from couples.

"Friendly atmosphere. Delicious food."

Breakfast

87/100
31 reviews

"Tasty breakfast."

Service

73/100
23 reviews

"Friendly service."

Comfort

66/100
25 reviews

"Large rooms with average comfort and standard beds."

Location

65/100
30 reviews

"Decent location, but problems with parking. Beach nearby."

Room

60/100
42 reviews

"Well-sized, typical rooms with mediocre beds." Untidy, poorly-kept rooms with poor furniture and bathrooms.

Cleanliness

41/100
21 reviews

"Rooms could be cleaner."

Rated 80/100 based on reviews from business travelers.

""

Cleanliness

42/100
6 reviews

"Could use a good cleaning."

Rated 79/100 based on reviews from solo travelers.

"Fantastic service."

Room

54/100
6 reviews

"Room is all right."

Rated 74/100 based on reviews from all travelers.

"Good family hotel. Close to the beach with easily accessible parking."

Breakfast

87/100
5 reviews

"Tasty breakfast."

Room

51/100
7 reviews

"Room is all right."

Rated 70/100 based on reviews from all travelers.

"Good family hotel. Close to the beach with easily accessible parking."

Breakfast

85/100
11 reviews

"Tasty breakfast."

Service

77/100
5 reviews

"Fantastic service."

Location

67/100
6 reviews

"Location is ok."

Comfort

65/100
10 reviews

"Rooms are big and moderately comfortable."

Room

57/100
15 reviews

"Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard."

Cleanliness

39/100
7 reviews

"Rooms could be cleaner."

Rated 72/100 based on reviews from all travelers.

"Good family hotel. Close to the beach with easily accessible parking."

Breakfast

86/100
247 reviews

"Great and affordable breakfast."

Food

81/100
41 reviews

"Food is great, especially the desserts. Good pork dishes."

Service

73/100
236 reviews

"Adequately professional and very friendly service with good reception." Housekeeping and management are lacking.

Location

66/100
254 reviews

"Location is ok. Accessible by car, but parking is a hassle." Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Affordable parking.

Room

60/100
447 reviews

"Big, decent rooms." Rooms have cleanliness complaints and low rated A/C, furniture, and beds. Mediocre sized, poorly cleaned bathrooms. Rooms are poorly maintained with complaints about TVs and views. Shower can be a problem.

Cleanliness

40/100
209 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

WiFi

22/100
7 reviews

"Wifi quality could be improved."

Rated 71/100 based on reviews from families.

"Great shopping."

Breakfast

86/100
69 reviews

"Tasty breakfast."

Service

74/100
61 reviews

"Adequately professional and very friendly service with good reception."

Location

67/100
71 reviews

"Decent location, but problems with parking." Shopping, restaurants and bars in the area are great.

Room

47/100
125 reviews

"Rooms have cleanliness complaints and low rated A/C, furniture, and beds." Rooms are big but old and in need of maintenance. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

33/100
69 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Rated 75/100 based on reviews from couples.

"Friendly atmosphere. Delicious food."

Breakfast

86/100
30 reviews

"Tasty breakfast."

Service

73/100
20 reviews

"Friendly service."

Comfort

66/100
23 reviews

"Large rooms with average comfort and standard beds."

Location

65/100
30 reviews

"Decent location, but problems with parking. Beach nearby."

Room

60/100
39 reviews

"Well-sized, typical rooms with mediocre beds." Untidy, poorly-kept rooms with poor furniture and bathrooms.

Rated 81/100 based on reviews from solo travelers.

"Fantastic service."

Room

56/100
5 reviews

"Room is all right."

Rated 73/100 based on reviews from business travelers.

""

Cleanliness

42/100
6 reviews

"Could use a good cleaning."

Rated 78/100 based on reviews from all travelers.

"Good family hotel. Close to the beach with easily accessible parking."
Review Semantics by TrustYou

Customer Reviews of Best Western Plus All Suites Inn

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
266
Very Good
303
Average
134
Poor
78
Terrible
72
true
Recent Reviews:
jenniferscholl
Interior Room with no air circulation during COVID-19
May 14, 2020
We arrived late after a long day and we were exhausted. The room was an interior room with no access to outside windows or doors. The doors and window opened... more »
rebeccaAnnHill92
Santa Cruz, California
Trip type:
Family
FRONT DESK WOMAN MADE W FALSE ASSUMPTION, TOOK MY LAST HUNDRED DOLLARS WITHOUT WARNING & HAS LEFT ME SHELTERLESS OVER IT
Apr 4, 2020
extremely unhappy right now that the lady up front took it upon herself to take the literal LAST hundred dollars i had to my name all because she ASSUMED AND... more »
1855Runkle1855
Trip type:
Business
Horrific stay - avoid
Mar 28, 2020
My wife and I stayed here while I was in the area for business. We found hair, dirt, and trash in the bed. There were spider webs in the corner... more »
teresainhislove
Pittsburg, California
Trip type:
Business
Great place for a retreat!
Mar 6, 2020
The Staff was friendly and helpful, they accommodated our group of 25 retreat goers well! The best thing was the breakfast! They put out a complementary minimum) Draft saved at... more »
Jaime P
Manteca, California
Not without some flaws
Feb 25, 2020
The room, despite being right off the central eating/main open area, was comfortable and surprisingly quiet, except for the heavy footed person(s) in the room above us. The walls on... more »
1-5 of 853 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Amenities / Features

  • Air conditioning
  • Bathtub or shower
  • Blackout drapes/curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Free cribs/infant beds
  • Free local calls
  • Free newspaper
  • Free toiletries
  • Hair dryer
  • In-room climate control (air conditioning)
  • In-room safe
  • Iron/ironing board
  • Microwave
  • Number of bathrooms - 1
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Television
  • WiFi (surcharge)

Pet Friendly?

Sorry, pets are not allowed.

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

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Testimonials:

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"I will definitely use your company again, and refer everyone I know to it! I loved that I did not have to be on the phone all day to get a great deal! THANKS!" C.P. - St.George, UT

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