Pocono Resort Conference Center Pocono Mountains

35 Hospitality Way, White Haven, PA 18624 US
View Map Reservations: +1-800-760-7718
2.5 Star property
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05/29/2020 - 05/30/2020
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10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

61
Poor

Summary of 1,014 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 61/100 based on reviews from all travelers.

"Easily accessible by car and offers nearby parking areas. Room needs to be improved. Vibe is not too good. Great pool."

Location

85/100
81 reviews

"Great location. Good car access, but so-so parking."

Pool

71/100
146 reviews

"Great but poorly cleaned pool."

Bar

69/100
53 reviews

"Standard bar. Good bar service."

Service

68/100
243 reviews

"Reception is reasonable, although service isn't very professional." Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Poorly managed with subpar restaurant service. Booking process should be better organized.

Breakfast

54/100
147 reviews

"Affordable, fairly tasty breakfasts."

Room

40/100
396 reviews

"Poorly cleaned rooms and bathrooms with substandard TV's and furniture." Old, poorly-maintained rooms with poor minibars and kitchenettes. Shower can be a problem. Spacious rooms with excellent views.

WiFi

28/100
8 reviews

"Wifi quality could be improved."

Vibe

23/100
97 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive.

Cleanliness

23/100
244 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Food

23/100
90 reviews

"Bad overall dining experience with a bad menu." Desserts, fruits and sides are poorly reviewed.

Amenities

18/100
191 reviews

"Old facilities and poor entrance area, but okay hotel grounds." Elevator in need of updating.

Rated 57/100 based on reviews from families.

"Location is great. Good bar."

Location

82/100
15 reviews

"Great location."

Bar

74/100
11 reviews

"Bar is awesome."

Pool

69/100
39 reviews

"Acceptable pools with some cleanliness complaints."

Service

67/100
48 reviews

"Reception and service are alright."

Breakfast

58/100
40 reviews

"Affordable, fairly tasty breakfasts."

Room

32/100
92 reviews

"Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture." Shower can be a problem.

Food

27/100
24 reviews

"Food and menu are not highly reviewed."

Cleanliness

23/100
69 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Amenities

17/100
48 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Vibe

15/100
20 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Rated 57/100 based on reviews from couples.

"Spacious rooms."

Location

86/100
12 reviews

"Great location."

Pool

73/100
16 reviews

"Great pool."

Bar

70/100
11 reviews

"Standard bar."

Service

67/100
30 reviews

"Service is average, but very friendly."

Breakfast

51/100
26 reviews

"Affordable, fairly tasty breakfasts."

Room

42/100
63 reviews

"Large but poorly cleaned rooms and bathrooms." Poorly maintained rooms with subpar furnishing and minibars. Shower can be a problem.

Cleanliness

21/100
35 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

21/100
18 reviews

"Food and menu are not highly reviewed."

Vibe

19/100
12 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Amenities

16/100
32 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 74/100 based on reviews from solo travelers.

""

Room

41/100
8 reviews

"Poor rooms and bathrooms."

Cleanliness

24/100
5 reviews

"Could use a good cleaning."

Rated 56/100 based on reviews from all travelers.

"Easily accessible by car and offers nearby parking areas. Room needs to be improved. Vibe is not too good. Great pool."

Location

84/100
76 reviews

"Great location. Good car access, but so-so parking."

Pool

72/100
144 reviews

"Great but poorly cleaned pool."

Bar

70/100
52 reviews

"Standard bar. Good bar service."

Service

68/100
232 reviews

"Reception is reasonable, although service isn't very professional." Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Poorly managed with subpar restaurant service.

Breakfast

54/100
139 reviews

"Affordable, fairly tasty breakfasts."

Room

40/100
389 reviews

"Poorly cleaned rooms and bathrooms with substandard TV's and furniture." Old, poorly-maintained rooms with poor minibars and kitchenettes. Shower can be a problem. Spacious rooms with excellent views.

Cleanliness

23/100
240 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Food

23/100
88 reviews

"Bad overall dining experience with a bad menu." Desserts, fruits and sides are poorly reviewed.

Vibe

22/100
95 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive.

Amenities

18/100
190 reviews

"Old facilities and poor entrance area, but okay hotel grounds." Elevator in need of updating.

WiFi

16/100
7 reviews

"Wifi quality could be improved."

Rated 53/100 based on reviews from families.

"Location is great. Good bar."

Location

83/100
14 reviews

"Great location."

Bar

74/100
11 reviews

"Bar is awesome."

Pool

70/100
38 reviews

"Acceptable pools with some cleanliness complaints."

Service

67/100
46 reviews

"Reception and service are alright."

Breakfast

57/100
37 reviews

"Affordable, fairly tasty breakfasts."

Room

32/100
91 reviews

"Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture." Shower can be a problem.

Food

28/100
23 reviews

"Food and menu are not highly reviewed."

Cleanliness

23/100
67 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Amenities

17/100
48 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Vibe

15/100
20 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Rated 55/100 based on reviews from couples.

"Spacious rooms."

Location

86/100
12 reviews

"Great location."

Pool

73/100
16 reviews

"Great pool."

Bar

70/100
11 reviews

"Standard bar."

Service

67/100
30 reviews

"Service is average, but very friendly."

Breakfast

51/100
26 reviews

"Affordable, fairly tasty breakfasts."

Room

42/100
63 reviews

"Large but poorly cleaned rooms and bathrooms." Poorly maintained rooms with subpar furnishing and minibars. Shower can be a problem.

Cleanliness

21/100
35 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

21/100
18 reviews

"Food and menu are not highly reviewed."

Vibe

19/100
12 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Amenities

16/100
32 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 70/100 based on reviews from solo travelers.

""

Room

41/100
8 reviews

"Poor rooms and bathrooms."

Cleanliness

24/100
5 reviews

"Could use a good cleaning."

Rated 76/100 based on reviews from all travelers.

"Easily accessible by car and offers nearby parking areas. Room needs to be improved. Vibe is not too good. Great pool."

Service

69/100
8 reviews

"Service is adequate."

Room

33/100
6 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Customer Reviews of Pocono Resort Conference Center Pocono Mountains

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
27
Very Good
22
Average
24
Poor
19
Terrible
45
true
Recent Reviews:
janaygriffin710
Philadelphia, Pennsylvania
Trip type:
Family
Family getaway
Jan 2, 2020
We really had mixed feeling about this place. We stayed one night extending our trip from another area destination. We booked through a 3rd party site. Booked family suite and... more »
dadkins
Mercersburg, Pennsylvania
Hotel Hangover
Aug 25, 2019
I must say that the staff at the hotel are absolutely super nice. However, there are signs everywhere stating they are under renovation. I didn't see anyone working on renovating.... more »
U307JPbryanm
Philadelphia, Pennsylvania
Trip type:
Family
Worse ever location and should be ashamed
Aug 24, 2019
I must stress that this location in the Poconos mountain area is a horrid location and should be avoided regardless of the deals offered. Unclean conditions in public areas, plenty... more »
Carrie B
Disgusting, owners should be ashamed
Aug 22, 2019
My family of seven recently booked TWO rooms at this "Resort" for one overnight. It was, by far, the WORST hotel we have ever stayed in. It was unclean, poorly... more »
trummy14
Macungie, Pennsylvania
Trip type:
Family
Needs LOTS of improvements
Jul 29, 2019
We stayed here two nights. Guy at front desk was polite at check in. The place seems quite old and in need of a lot of improvements. We were given... more »
1-5 of 137 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Amenities / Features

  • Air conditioning
  • Cable TV service
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Flat-panel TV
  • Free local calls
  • Free toiletries
  • Free WiFi
  • Hair dryer
  • Heating
  • Iron/ironing board
  • Linens provided
  • Microwave (on request)
  • Number of bathrooms - 1
  • Phone
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Refrigerator (on request)
  • Room service (limited hours)
  • Shower/tub combination
  • Towels provided
  • Wheelchair accessible

Testimonials:

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"Thanks so much for your help. Your website was a lifesaver as I had called that hotel the day before I logged on and was offered a block for almost twice the price!" R.D. - Oak Brook, IL

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