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Cleaning Policy: The Embassy Suites has instituted new cleaning protocol since March 2020. Each room is sanitized with extra care to touch points. Housekeeping staff wear gloves during cleaning. Hand sanitizer and disinfectant wipes will be the latest additions to public spaces. If full cleaning is desired, contact the front desk by 8:00 am.; otherwise, we do not enter the room unless you request service or in need of extra amenities.
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Average
3.0/5
Based on 2270 guest reviews
- We have an indoor pool
- Free complimentary breakfast
- The Avg. Group Discount is 8.5%!
- Gym is available on property
- 217 rooms in hotel
- Check-out time: 12:00pm
- Has environment-friendly policy
- Group score of 10.0/10
- 15 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Check Rates2 Room Premium Suite 1 King Bed Includes WiFi and in Suite Drinks Snacks Complimentary Made To Order
Non-Smoking
Check Rates2 Room Suite 1 King Bed WiFi Avl Sleeper Sofa Microwave, Refrigerator Complimentary Made To Order Br
Non-Smoking
Check Rates2 Room Suite 2 Queen Beds WiFi Avl Sleeper Sofa Microwave, Refrigerator Complimentary Made To Order
Non-Smoking
Local Attractions
Near San Antonio International Airport (SAT), NorthStar Mall, Shops at La Cantera, Six Flags-Fiesta Texas, SeaWorld San Antonio, Riverwalk, Alamo and Downtown attractions. We are just a 5-minute drive to the South Texas Medical Center.
Map Location of Embassy Suites San Antonio Northwest
Verified Reviews of Embassy Suites by Hilton San Antonio Nw I 10
Below are the verified reviews from guests that we have booked recently: "I'm Going Back Just for Breakfast!"
Overall Score4.0/ 5
Overall good. Good customer service especially the cooks for breakfast. Thank you for making my omelettes the way I want. Yum. This was my third visit. Will happily repeat.
Peter C. (Individual traveler, booked 1 room), from 
15-Oct-2021 Verified Review, stayed from Thu Oct 07 to Fri Oct 08 2021 at a $82.99 average nightly rate. 
Response from Management on 10-Aug-2022:
Peter, thank you so much for your review! We are delighted you enjoyed our great breakfast. We hope to welcome you again to the Embassy Suites Northwest in the near future.
"Average"
Overall Score3.0/ 5
Clerk at check in quite unfriendly. Seem disinterested in her job. Did not make for a good impression whatsoever! Room appeared unclean. Tub and shower and other areas of the room did not appear clean at all. Disinfectant purchased to clean tub and shower tiles. Hot water facet of basin leaking water, otherwise, room was okay. Breakfast though was Great!
Emmette P. (Individual traveler, booked 1 room), from
07-Sep-2021 Verified Review, stayed from Fri Sep 03 to Tue Sep 07 2021 at a $178.99 average nightly rate. Property Description
Welcome to the Embassy Suites San Antonio Northwest located at IH-10 West and Loop 410, situated only minutes from San Antonio International Airport. Renovated in 2017, our San Antonio, Texas hotel offers relaxing contemporary accommodations. Built around a stunning open-air atrium, the hotel offers easy access to businesses and attractions, including South Texas Medical Center, Lackland Air Force Base and the University of Texas at San Antonio. If you are visiting for leisure, see top attractions in San Antonio such as SeaWorld and Aquatica Water Park, Six Flags - Fiesta Texas, Riverwalk, San Antonio Zoo and The Alamo. Network with clients and friends around the relaxing water feature in the atrium.Make yourself at home in a spacious two-room suite with a range of homelike features. Each suite offers two flat-screen TVs, a work/dinette table, a mini-refrigerator, microwave and a coffeemaker on the wet bar. Our fully equipped fitness room is available for an invigorating workout on the cardio machines. Go for a swim in the indoor pool and heated whirlpool. The hotel features a complimentary well-equipped BusinessLink™ Business Center with WIFI access so you can stay connected.
Green Sustainability
Currently offering various green programs with towels, trash recycling, etc.
Details / Other Expenses
| Check In: | 4:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2017 |
| Floors: | 8 |
| Rooms: | 217 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 217 |
| Handicap Rooms: | 7 |
| Rooms with 1 Bed: | 115 |
| Rooms with 2 Beds: | 90 |
| Suites: | 217 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Once Per Stay |
| Meeting Rooms: | 15 View Spaces |
| Meeting Space: | 28120 sq. feet |
| Banquet Space: | Holds 250 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 5:30 pm-7:30 pm |
| FEMA Approved: | Yes |
| Pool Info: Enjoy the indoor pool and heated whirlpool. Open seven days a week for your pleasure from 9:00 am-11:00 pm. Pool towels are available in the area. | |
| Ownership: | HC San Antonio LLC |
Policies / Expenses
| Cancellation: Individual cancellations 48 hours in advance of arrival. Group cancellations are stipulated on Group Agreements | |
| Nightly Parking: | 0.00 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 16.75% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% (State Occupancy) |
| City Tax: | 10.75% (City and County Occupancy) |
| Food and Beverage Tax: | 8.25% (Sales Tax) |
| Audio Visual Tax: | 1.25% (SA Tourism Public Fee) |
| Other Tax: | 0.00% (0) |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Generator for public spaces
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Licensed bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
5.5 miles from San Antonio International Airport (SAT). Taxi, Uber, etc service is approximately $20 one-way.
Local Shuttle Info: Airport Shuttle returning in Q3 2022.
Breakfast Information
Enjoy our famous Cook-to-Order breakfast buffet feature omelettes, scrambled eggs, bacon/sausage, potatoes, pancakes, biscuits, oatmeal, variety of cereals, milk, breakfast breads, yogurt, granola bars, sliced fruit, whole fruit, milk, juices, coffee, hot tea, etc.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.In 2022, all Embassy Suites are pet friendly. We will happily accept up to two fur-friends. A $75.00 cleaning fee does apply per stay, up to 5 days. Certified ADA animals are happily accepted with no fee.
Parking Info
Complimentary guest and bus parking is available on site.
Internet / WiFI
Complimentary wireless internet for Hilton Honors members.
Cleaning Policies
The Embassy Suites has instituted new cleaning protocol since March 2020. Each room is sanitized with extra care to touch points. Housekeeping staff wear gloves during cleaning. Hand sanitizer and disinfectant wipes will be the latest additions to public spaces. If full cleaning is desired, contact the front desk by 8:00 am.; otherwise, we do not enter the room unless you request service or in need of extra amenities.
About Embassy Suites
- Free Cooked-to-Order Breakfast
- Offer spacious Two-Room Suites great for groups or large families
- Free snacks and drinks during evening reception for all ages
- Can pre-order services online before arriving
The Embassy Suites highlights above are subject to change without notice.
Previously known as:
Embassy Suites San Antonio Nw
Hotel Rate Trends at Embassy Suites San Antonio Northwest
The chart above shows averages of prices for both group prices and the best individual traveler rates our system could find at the time the group bid was submitted. The lowest group/meeting discount shown is 24.0% in April 2021 and the highest average individual rate is $202 in the month of March 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Embassy Suites San Antonio Northwest in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Embassy Suites San Antonio Northwest
Below are the meeting, banquet, conference and event spaces at Embassy Suites San Antonio Northwest.
Feel free to use the Embassy Suites San Antonio Northwest meeting space capacities chart below to help in your event planning. Hotel Planner specializes in San Antonio event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Ballroom | 116 x 48 x 9 | 5568 | 250/-- | -- | 250 | -- | -- | -- | --/-- | -- | 400 | -- |
Close This BallroomRoom Type: Ballroom Total Size: 5568 Sq. Mi Dimensions: 116 x 48 x 9 Ft. Floor Level: Ground Level Windows: 0 Natural Light?: No Amenities Available
| ||||||||||||
| Acapulco | 29 x 48 x 9 | 1392 | 95/-- | -- | 70 | -- | 32 | -- | --/-- | -- | 100 | -- |
Close This AcapulcoRoom Type: Ballroom Section Total Size: 1392 Sq. Mi Dimensions: 29 x 48 x 9 Ft. Floor Level: Ground Level Windows: 0 Natural Light?: No Amenities Available
| ||||||||||||
| Mazatlan | 29 x 48 x 9 | 1392 | 95/-- | -- | 70 | -- | 32 | -- | --/-- | -- | 100 | -- |
Close This MazatlanRoom Type: Ballroom Section Total Size: 1392 Sq. Mi Dimensions: 29 x 48 x 9 Ft. Floor Level: Ground Level Windows: 0 Natural Light?: No Amenities Available
| ||||||||||||
| Cancun | 29 x 48 x 9 | 1392 | 95/-- | -- | 70 | -- | 32 | -- | --/-- | -- | 100 | -- |
Close This CancunRoom Type: Ballroom Section Total Size: 1392 Sq. Mi Dimensions: 29 x 48 x 9 Ft. Floor Level: Ground Level Windows: 0 Natural Light?: No Amenities Available
| ||||||||||||
| Cozumel | 29 x 48 x 9 | 1392 | 95/-- | -- | 70 | -- | 32 | -- | --/-- | -- | 100 | -- |
Close This CozumelRoom Type: Ballroom Section Total Size: 1392 Sq. Mi Dimensions: 29 x 48 x 9 Ft. Floor Level: Ground Level Windows: 0 Natural Light?: No Amenities Available
| ||||||||||||
| Conference Suites | 14 x 20 x 8 | 280 | --/-- | -- | -- | -- | -- | 12 | --/-- | -- | -- | -- |
Close This Conference SuitesRoom Type: Boardroom Total Size: 280 Sq. Mi Dimensions: 14 x 20 x 8 Ft. Floor Level: Windows: 1 Natural Light?: Yes Amenities Available
| ||||||||||||
| Ballroom-Mazatlan Cancun and Cozumel | 87 x 48 x 9 | 4176 | --/-- | -- | -- | -- | -- | -- | --/-- | 300 | 300 | -- |
Close This Ballroom-Mazatlan Cancun and CozumelRoom Type: General Meeting Room Total Size: 4176 Sq. Mi Dimensions: 87 x 48 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Ballroom-Acapulco and Mazatlan | 58 x 48 x 9 | 2784 | --/-- | -- | -- | -- | -- | -- | --/-- | 200 | 200 | -- |
Close This Ballroom-Acapulco and MazatlanRoom Type: General Meeting Room Total Size: 2784 Sq. Mi Dimensions: 58 x 48 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Ballroom-Cancun and Cozumel | 58 x 48 x 9 | 2784 | --/-- | -- | -- | -- | -- | -- | --/-- | 200 | 200 | -- |
Close This Ballroom-Cancun and CozumelRoom Type: General Meeting Room Total Size: 2784 Sq. Mi Dimensions: 58 x 48 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Ballroom-Mazatlan | 29 x 48 x 9 | 1392 | --/-- | -- | 70 | -- | 32 | -- | --/-- | 100 | 100 | -- |
Close This Ballroom-MazatlanRoom Type: General Meeting Room Total Size: 1392 Sq. Mi Dimensions: 29 x 48 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Ballroom-Mazatlan and Cancun | 58 x 48 x 9 | 2784 | --/-- | -- | -- | -- | -- | -- | --/-- | 200 | 200 | -- |
Close This Ballroom-Mazatlan and CancunRoom Type: General Meeting Room Total Size: 2784 Sq. Mi Dimensions: 58 x 48 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Ballroom-Cancun | 29 x 48 x 9 | 1392 | --/-- | -- | 70 | -- | 32 | -- | --/-- | 100 | 62 | -- |
Close This Ballroom-CancunRoom Type: General Meeting Room Total Size: 1392 Sq. Mi Dimensions: 29 x 48 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Ballroom-Cozumel | 29 x 48 x 9 | 1392 | --/-- | -- | 70 | -- | 32 | -- | --/-- | 100 | 62 | -- |
Close This Ballroom-CozumelRoom Type: General Meeting Room Total Size: 1392 Sq. Mi Dimensions: 29 x 48 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Ballroom-Acapulco Mazatlan and Cancun | 87 x 48 x 9 | 4176 | --/-- | -- | -- | -- | -- | -- | --/-- | 300 | 300 | -- |
Close This Ballroom-Acapulco Mazatlan and CancunRoom Type: General Meeting Room Total Size: 4176 Sq. Mi Dimensions: 87 x 48 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Ballroom-Acapulco | 29 x 48 x 9 | 1392 | --/-- | -- | 70 | -- | 32 | -- | --/-- | 100 | 62 | -- |
Close This Ballroom-AcapulcoRoom Type: General Meeting Room Total Size: 1392 Sq. Mi Dimensions: 29 x 48 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? San Antonio Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Embassy Suites by Hilton San Antonio Nw I 10
What time is check in?
Check in time is 4:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Embassy Suites by Hilton San Antonio Nw I 10 have?
There are 217 rooms in the property.
Is there any meeting space at Embassy Suites by Hilton San Antonio Nw I 10?
Yes, they have 15 meeting rooms that can support various table layouts.
What kind of breakfast is at Embassy Suites by Hilton San Antonio Nw I 10?
Enjoy our famous Cook-to-Order breakfast buffet feature omelettes, scrambled eggs, bacon/sausage, potatoes, pancakes, biscuits, oatmeal, variety of cereals, milk, breakfast breads, yogurt, granola bars, sliced fruit, whole fruit, milk, juices, coffee, hot tea, etc.
What parking is available at Embassy Suites by Hilton San Antonio Nw I 10?
Complimentary guest and bus parking is available on site. Not enough parking facilities, according to 71%.
How much does internet cost?
Complimentary wireless internet for Hilton Honors members.
Can I get a AAA rate at Embassy Suites by Hilton San Antonio Nw I 10?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Embassy Suites by Hilton San Antonio Nw I 10?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Embassy Suites by Hilton San Antonio Nw I 10?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Embassy Suites by Hilton San Antonio Nw I 10?
Yes. Room service could have been improved. Most guests complained about the room service.
Is there shopping nearby?
Yes. Easily accessible by car and close to shopping areas. Great shopping. Most guests liked the proximity to shopping.
Is there a pool at Embassy Suites by Hilton San Antonio Nw I 10?
Yes, there is a pool on-site at the property. Enjoy the indoor pool and heated whirlpool. Open seven days a week for your pleasure from 9:00 am-11:00 pm. Pool towels are available in the area..
Testimonials:
"I had a great experience, it was easy to use and [the hotel] was very helpful on the phone after I accepted a bid. Thanks." C.P. - Carlsbad, CA
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