Quality Inn & Suites

401 Hemlock St., Gatlinburg, TN 37738 United States (USA)
View Map Reservations: 1-800-760-7718
2.0 Star Property
35.720640-83.511030
+1-800-760-7718
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5

Based on 955 guest reviews

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  • Includes an outdoor pool
  • Comp. Breakfast
  • 85 rooms in hotel
  • 7 floors in property
  • 2 suites in property
  • Check-in time: 3:00 PM
  • Groups & Meetings rating of 8.1/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Bedroom Suite 1 King Bed
Non-Smoking
Check Rates1 King Bed 2 Queen Beds Suite
Non-Smoking
Check Rates1 King Bed 2 Queen Beds Suite 2 Bedroom Suite Family Suite Living
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates1 King Bed Suite - Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave Whirlpool
Non-Smoking
Check Rates1 King Bed Suite 1 Bedroom Suite Balcony Fireplace in Room Whirlpool
Non-Smoking
Check Rates1 King Bed Suite 1 Bedroom Suite Coffeemaker
Non-Smoking
Check Rates1 King Bed Suite Coffeemaker No Pets Allowed Fireplace
Non-Smoking
Check Rates1 King Bed Suite Newer Room Balcony Sitting Area Sofa and or Chair
Non-Smoking
Check Rates1 or 2 Beds
Non-Smoking
Check Rates2 Queen Beds
Smoking    Non-Smoking
Check Rates2 Queen Beds - Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates2 Queen Beds Accessible
Non-Smoking
Check Rates2 Queen Beds Accessible Newer Room Balcony Free Full Breakfast Free High Speed
Non-Smoking
Check Rates2 Queen Beds Coffeemaker No Pets Allowed Fireplace Mirror Make Up
Non-Smoking
Check Rates2 Queen Beds Coffeemaker No Pets Allowed Newer Room Mirror Make Up
Non-Smoking
Check Rates2 Queen Beds Coffeemaker Pet Friendly Room Fireplace Newer Room
Non-Smoking
Check Rates2 Queen Beds Coffeemaker Pet Friendly Room Newer Room
Non-Smoking
Check Rates2 Queen Beds Fireplace
Non-Smoking
Check Rates2 Queen Beds Fireplace No Pets
Non-Smoking
Check Rates2 Queen Beds Fireplace Pet Friendly
Non-Smoking
Check Rates2 Queen Beds Newer Room Balcony Fireplace Free WiFi 40
Non-Smoking
Check Rates2 Queen Beds Newer Room Balcony Fireplace Pet Friendly Room Free
Non-Smoking
Check Rates2 Queen Beds Newer Room Balcony Free WiFi 40 Inch LCD
Non-Smoking
Check Rates2 Queen Beds Newer Room Pet Friendly Room Balcony Free High Speed
Non-Smoking
Check Rates2 Queen Beds No
Non-Smoking
Check Rates2 Queen Beds No Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates2 Queen Beds No Pets
Non-Smoking
Check Rates2 Queen Beds Pet Friendly
Non-Smoking
Check Rates2 Room Suite 1 King 2 Queen
Non-Smoking
Check Rates2 Room Suite 1 King Bed 2 Queen Beds with Free WiFi and in Room Coffee
Non-Smoking
Check Rates2 Room Suite 1 King Bed 2 Queen Beds with Free WiFi, Microwave
Non-Smoking
Check RatesAccessible Deluxe 2 Queen Bed
Non-Smoking
Check RatesADA Accessible 2 Queen Beds with Free WiFi, Microwave and Refrigerator
Non-Smoking
Check RatesADA Accessible 2 Queen Beds with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesDeluxe 2 Queen Beds
Non-Smoking
Check RatesDeluxe 2 Queen Beds with Free WiFi, Microwave and Refrigerator
Non-Smoking
Check RatesDeluxe 2 Queen Beds with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesDeluxe 2 Queen with Fireplace
Non-Smoking
Check RatesKing or 2 Double Beds
Non-Smoking
Check RatesRenovated Accessible 2 Queen
Non-Smoking
Check RatesRenovated Deluxe 2 Queen
Non-Smoking
Check RatesRenovated Deluxe 2 Queen Fireplace
Non-Smoking
Check RatesSuite 1 King Bed Fireplace
Non-Smoking
Check RatesSuite 1 King Bed Fireplace No Pets
Non-Smoking
Check RatesSuperior 1 King Bed
Non-Smoking
Check RatesSuperior King Room with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesSuperior King with Fireplace
Non-Smoking
Check RatesSuperior King with Free WiFi, Microwave and Refrigerator
Non-Smoking
Check RatesSuperior King with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesThemed Suite 1 King Bed
Non-Smoking
Check RatesThemed Suite 1 King Bed with Fireplace and Jacuzzi Tub
Non-Smoking
Check RatesThemed Suite 1 King Bed with Fireplace Jacuzzi Tub
Non-Smoking
Check RatesTier 1 2 Room Suite 1 King Bed 2 Queen Beds with Free WiFi, Microwave
Non-Smoking
Check RatesTier 1 ADA Accessible 2 Queen Beds with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesTier 1 Deluxe 2 Queen Beds with Free WiFi, Microwave and Refrigerator
Non-Smoking
Check RatesTier 1 Deluxe 2 Queen Beds with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesTier 1 Superior King Room with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesTier 1 Superior King with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesTier 1 Themed Suite 1 King Bed with Fireplace Jacuzzi Tub
Non-Smoking
Check RatesTier 1 Updated ADA Accessible 2 Queen Beds with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesTier 1 Updated Deluxe 2 Queen Beds with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesTier 2 2 Room Suite 1 King Bed 2 Queen Beds with Free WiFi, Microwave
Non-Smoking
Check RatesTier 2 ADA Accessible 2 Queen Beds with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesTier 2 Deluxe 2 Queen Beds with Free WiFi, Microwave and Refrigerator
Non-Smoking
Check RatesTier 2 Deluxe 2 Queen Beds with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesTier 2 Superior King Room with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesTier 2 Superior King with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesTier 2 Themed Suite 1 King Bed with Fireplace Jacuzzi Tub
Non-Smoking
Check RatesTier 2 Updated ADA Accessible 2 Queen Beds with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesTier 2 Updated Deluxe 2 Queen Beds with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesUpdated ADA Accessible 2 Queen Beds with Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesUpdated Deluxe 2 Queen Beds with Free WiFi, Microwave, Refrigerator
Non-Smoking

Local Attractions

Downtown Gatlinburg Shops, Great Smoky Mountains National Park, Dollywood, Dixie Stampede, Ripleys Aquarium, Various Museums, Outlet Malls

Verified Reviews of Quality Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Was Not cleaned, found pills in the room."
Overall Score2.0/ 5
The room wasn't properly cleaned and my dog was licking a pill in her bed. I noticed that there were more pills under the couch. We found hairs in our shits and the floors were black with filth from where it had not been mopped.
(Individual traveler, booked 1 room), from US flag
30-Dec-2021 Verified Review, stayed from Sat Dec 25 to Mon Dec 27 2021 at a $230.57 average nightly rate.
"Great getaway!"
Overall Score4.0/ 5
Room was nice, people were very nice and convenient location.
(Individual traveler, booked 1 room), from US flag
10-Dec-2021 Verified Review, stayed from Wed Dec 08 to Sat Dec 11 2021 at a $182.95 average nightly rate.
"Only reasonable priced pet friendly hotel."
Overall Score3.0/ 5
It was clean but had an order when we arrived.
(Individual traveler, booked 1 room), from US flag
17-Oct-2021 Verified Review, stayed from Wed Oct 13 to Fri Oct 15 2021 at a $144.99 average nightly rate.
"I was a pleasant surprise."
Overall Score4.0/ 5
We stayed in a 6th floor corner suite. It was a beautiful room. Only complaints are slightly low water pressure that takes a long time to get hot( shower). The remote didnt work well. And outside on the very spacious balcony there were several wasp nests that kept my girlfriend from fully enjoying the balcony. They were going up the eave. About three of them full of wasps. We did however thoroughly enjoy our stay. First nights stay was very reasonably priced, however the second night, although it was a friday seemed a little steep even for a friday.
(Individual traveler, booked 1 room), from US flag
17-Aug-2021 Verified Review, stayed from Thu Aug 12 to Sat Aug 14 2021 at a $214.99 average nightly rate.
"Excellent"
Overall Score5.0/ 5
Very clean and friendly place. Will stay again.
(Individual traveler, booked 1 room), from US flag
28-Jul-2021 Verified Review, stayed from Tue Jul 27 to Thu Jul 29 2021 at a $149.99 average nightly rate.
"Didnt Stay"
Overall Score1.0/ 5
The booking people booked the wrong date ..asked for the 2nd of july. .and he set it for the I booked the room. 28 to 39. so.
(Individual traveler, booked 1 room), from US flag
02-Jul-2021 Verified Review, stayed from Tue Jun 29 to Wed Jun 30 2021 at a $169.99 average nightly rate.
"Awesome experience is more expense once you are going to Key West on us George."
Overall Score5.0/ 5
I would stay there again.
(Individual traveler, booked 1 room), from US flag
28-Jun-2021 Verified Review, stayed from Tue Jun 22 to Thu Jun 24 2021 at a $129.99 average nightly rate.
"Rewards Points"
Overall Score1.0/ 5
This hotel ripped me off for my rewards points. Spent 464 dollars for two nights. Will never stay again.
(Individual traveler, booked 1 room), from US flag
04-Jun-2021 Verified Review, stayed from Thu May 27 to Sat May 29 2021 at a $192.49 average nightly rate.
"The establishment ripped me off for my rewards points."
Overall Score1.0/ 5
This hotel ripped me off for my rewards points. Spent 464 dollars for two nights. Will never stay again.
(Individual traveler, booked 1 room), from US flag
31-May-2021 Verified Review, stayed from Thu May 27 to Sat May 29 2021 at a $192.49 average nightly rate.
"Very clean .A lot of room. Very accessible."
Overall Score5.0/ 5
Excellent service ,Would recommend and return here next time in town.
(Individual traveler, booked 1 room), from US flag
28-May-2021 Verified Review, stayed from Mon May 24 to Wed May 26 2021 at a $89.99 average nightly rate.
"Great restful place for our getaway."
Overall Score5.0/ 5
We enjoyed our one night stay!
(Individual traveler, booked 1 room), from US flag
18-May-2021 Verified Review, stayed from Mon May 10 to Tue May 11 2021 at a $84.99 average nightly rate.
"Excellent, accommodating and comfortable stay!"
Overall Score5.0/ 5
Are there really black bears? We were warned and took it seriously!
(Individual traveler, booked 1 room), from US flag
13-May-2021 Verified Review, stayed from Mon May 10 to Tue May 11 2021 at a $119.99 average nightly rate.
"Ok.. Front Desk were not very nice.."
Overall Score3.0/ 5
The guy working the front desk had an attitude when we checked it. Over all stay was ok..
(Individual traveler, booked 1 room), from US flag
02-May-2021 Verified Review, stayed from Fri Apr 30 to Sun May 02 2021 at a $199.99 average nightly rate.
"Hotel Stay"
Overall Score3.0/ 5
Hotel was in a convenient t location to the sports complex. The clerk upon my check in was not all that friendly. The rooms are a little antiquated and could use some freshening up and replacing the door locks with additional security.
(Individual traveler, booked 1 room), from US flag
25-Jan-2021 Verified Review, stayed from Fri Jan 22 to Sun Jan 24 2021 at a $112.49 average nightly rate.
"Average"
Overall Score3.0/ 5
If you just need a bed, it's okay. Vending machines don't work. Please put word handicap in description. I didn't need handicap and ended up with one.
(Individual traveler, booked 1 room), from US flag
24-Jan-2021 Verified Review, stayed from Fri Jan 22 to Sun Jan 24 2021 at a $127.99 average nightly rate.
"Huge room, great fireplace."
Overall Score4.0/ 5
We had a great stay at this hotel. Large clean room. good location to walk into the town. would give the overall rating an excellent if breakfast bag was less sugar laden items and something more healthy.
(Individual traveler, booked 1 room), from US flag
29-Dec-2020 Verified Review, stayed from Mon Dec 21 to Wed Dec 23 2020 at a $112.99 average nightly rate.
"Never received room service paid more than what was quoted."
Overall Score4.0/ 5
Fair
(Individual traveler, booked 1 room), from US flag
22-Nov-2020 Verified Review, stayed from Mon Nov 16 to Fri Nov 20 2020 at a $82.49 average nightly rate.
"Awesome"
Overall Score5.0/ 5
Great room great staff wonderful time.
(Individual traveler, booked 1 room), from US flag
17-May-2020 Verified Review, stayed from Tue May 12 to Thu May 14 2020 at a $89.99 average nightly rate.
"Nice!"
Overall Score4.0/ 5
No bells and whistles but very quiet spacious and clean rooms. Easy access to everything. Breakfast was okay. good value for the money.
(Individual traveler, booked 1 room), from US flag
22-Dec-2018 Verified Review, stayed from Fri Dec 21 to Sun Dec 23 2018 at a $103.49 average nightly rate.
"Very pleasant, but some things need changed."
Overall Score3.0/ 5
Rooms were very nice. The breakfast was above average and well presented. The vending was very subpar, with a lot of items sold out and very limited choices. One thing stood out, charged me $1 for one tide pod to wash clothes, lol. .just glad they had them. Over all very pleased and will return. V.
(Individual traveler, booked 1 room), from US flag
01-Nov-2018 Verified Review, stayed from Fri Oct 26 to Sun Oct 28 2018 at a $170.99 average nightly rate.
3.0 out of 5. Based on 955 guest reviews

Property Description

All rooms come with small refrigerator, microwave, coffeemaker, hairdryer, iron, and ironing board. All rooms have private balconies. Many rooms have fireplaces that are operational Oct 1 - Mar 31. The guest rooms are oversized. For groups booking 10 or more rooms our meeting room is furnished at no charge. The hotel sits just off the main road, but conveniently located to a trolley stop. We are within walking distance of various shops and restaurants. The hotel also has a heated outdoor pool with a separate kiddie pool. Continental breakfast is available daily: 8 am - 10 am (hours are adjusted for groups and can be available earlier) During the busy season we also offer biscuits & gravy along with make your own "bear" waffles.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2000
Floors: 7
Rooms: 85
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 71
Handicap Rooms: 4
Suites: 2
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 729 sq. feet
Banquet Space: Holds 80 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 6.0 Mi
Policies / Expenses
Cancellation:
Individual - 24 hoursGroups - 72 hours
Nightly Parking: 0
Typical Group Deposit: $1000
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Internet - wireless
  • Free WiFi Internet
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$ 10.00 per pets per day.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Previously known as:
Homestead House Hotel, Quality Inn & Suites Gatlinburg, Red Roof Inn & Suites Gatlinburg Aquarium

Meeting Rooms and Banquet Rooms at Quality Inn & Suites

Below are the meeting, banquet, conference and event spaces at Quality Inn & Suites.

Feel free to use the Quality Inn & Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Gatlinburg event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Coference Room 25 x 25 x 11 625--/80----15------/--------
Close This

Coference Room

Room Type:
General Meeting Room
Total Size:
625 Sq. Mi
Dimensions:
25 x 25 x 11 Ft.
Floor Level:
4
Power Outlets:
4
Columns:
2
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Podium
  • LAN Internet
  • Air Conditioning
Coference Room Meeting Space Thumbnail 1
Coference Room Meeting Space Thumbnail 2
Coference Room Meeting Space Thumbnail 3
Photo of Coference Room
Hemlock 27 x 27 x 8 729--/----50--------/----18--
Close This

Hemlock

Room Type:
General Meeting Room
Total Size:
729 Sq. Mi
Dimensions:
27 x 27 x 8 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available

    FAQs about Quality Inn & Suites

    What time is check in?

    Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

    What time is check out?

    Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

    How many rooms does Quality Inn & Suites have?

    There are 85 rooms in the property.

    Is there any meeting space at Quality Inn & Suites?

    Yes, they have 1 meeting room that can support various table layouts.

    Can I get a AAA rate at Quality Inn & Suites?

    Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA 2 Room Suite 1 King Bed 2 Queen Beds with Free WiFi, Microwave

    Can I get a Senior or AARP rate at Quality Inn & Suites?

    Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed 2 Queen Beds Suite 2 Bedroom Suite Family Suite Living

    Is there shopping nearby?

    Yes. Great shopping. Most guests liked the proximity to shopping.

    Is there a WiFi internet?

    Yes. WiFi system needs upgrading. Wifi didn't work. Wifi quality could be improved. Most guests said the wifi quality was bad.

    Are there rooms with kitchenettes?

    Yes. Good kitchenette. Most guests found the kitchenette to be good.

    Is there a pool at Quality Inn & Suites?

    Yes, there is a pool on-site at the property..

    Testimonials:

    Testimonials icon
    "I have to tell you, I don't know how I planned trips before! I really saved alot of time that I otherwise would have spent phoning the hotels individually checking rates and availability! I have already recommended it to another Tour Director. " A.H. - Richmond, VA

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