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Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5
Based on 764 guest reviews
- We have an outdoor pool ready for use
- Free breakfast
- Avg. Group Discount of 3.4%!
- Fitness / Gym is on-site
- 86 rooms in hotel
- Check-out time: 11:00
- Groups & Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed Pillow Top Mattress Microwave and Refrigerator Sofa Bed Full Breakfast
Non-Smoking
Check Rates1 King Bed with Sofa Bed Refrigerator, Microwave with Sofa Bed 1 King Bed and 1 Double Sofa Bed
Non-Smoking
Check RatesAccessible 2 Queen Mobility Accessible Comast Rollsh Microfridge Full Breakfast
Non-Smoking
Check RatesAccessible 2 Queen Mobility Accessible Communication Assistance Roll in Shower Microwave and Refrige
Non-Smoking
Check RatesAccessible Suite 1 King 2 Double Beds Mobility Accessible Comast Bathtb Sepbdr Microfridge Full Brea
Non-Smoking
Check RatesAccessible Suite 1 King 2 Double Beds Mobility Accessible Communication Assistance Bathtub Separate
Non-Smoking
Check RatesAccessible Suite Queen Bed Mobility Accessible Commassist Bathtb Sofa Bed Nsmfull Breakfast
Non-Smoking
Check RatesAccessible Suite Queen Bed Mobility Accessible Communication Assistance Bathtub Sofa Bed Full Breakf
Non-Smoking
Check RatesSuite 1 King 2 Double Beds Separate Bedroom Pillow Top Mattress Microwave and Refrigerator Full Brea
Non-Smoking
Check RatesSuite 1 Queen Bed with Sofa Bed Accessible Bathtub with Sofa Bed 1 Queen Bed and 1 Double Sofa Bed
Non-Smoking
Check RatesSuite Multiple Beds Accessible Refrigerator, Microwave 1 King Bed and 2 Double Beds
Non-Smoking
Local Attractions
The Best Western Plus® hotel is conveniently located in the center of Surprise, the fastest growing city in Arizona. This Surprise, AZ hotel is minutes from Surprise Stadium and Recreation Campus, Spring Training home of MLB's Kansas City Royals and Texas Rangers. Luke Air Force Base (Luke AFB), the Surprise Tennis & Racquet Complex and University of Phoenix Stadium, home of the Arizona Cardinals, are only minutes away. White Tank Mountain Regional Park, the largest regional park in the United States, is just 15 minutes away. The park spans miles of desert and mountain landscape. It has several archaeological sites featuring ancient petroglyphs. There are several picnic and camping sites within the park, as well as RV parking and hiking trails. The city of Surprise is part of the North Phoenix area between Sun City, Sun City West and Sun City Grand. A number of restaurants and shopping centers are close to this hotel, some are within walking distance. There are several recreational centers and beaut
Map and Points of Interest Near Best Western Plus Surprise Phoenix Nw
Verified Reviews of Best Western Plus Surprise Phoenix Nw
Below are the verified reviews from guests that we have booked recently: "Peoria Stay"
Overall Score3.0/ 5
My was average. Nothing special.
Lawrence C. (Individual traveler, booked 1 room), from 
28-May-2021 Verified Review, stayed from Mon May 24 to Thu May 27 2021 at a $89.66 average nightly rate. 
"Very clean and comfortable."
Overall Score5.0/ 5
Wod definitely stay here again.
Cecilia C. (Individual traveler, booked 1 room), from
27-Apr-2021 Verified Review, stayed from Mon Apr 26 to Wed Apr 28 2021 at a $89.99 average nightly rate. "Nice Room"
Overall Score4.0/ 5
Ice machine broken, breakfast was lacking!
James B. (Individual traveler, booked 1 room), from
27-Mar-2021 Verified Review, stayed from Wed Mar 24 to Thu Mar 25 2021 at a $106.99 average nightly rate. "Where's the soap, shampoo, etc?."
Overall Score1.0/ 5
I was blown away when I went to take a shower and didn't see any soap or shampoo. That has never happened to me. When I complained to the hotel (it pains me to call it a hotel) manager told me that all I had had to do was notify the front desk. I told her, No, the whole hotel is lacking soap. She checked her inventory closet and then came back to me with apologies. Then she tried to give me a lame explanation. On top of that I guess I inadvertantly booked the room through a 3rd party website. I thought I was booking through Choice hotels website. It cost me almost $186 for one night. I guess the biggest reason for the is because the taxes and fees (????) reason for the ridiculous amount was taxes and fees of $57. The going rate that Sunday night was $107. I would expect Choice hotels to help me with this problem. They didnt. I even tried calling their customer care line. After being on hold for almost 15 minutes I gave up. Also, I don't know for sure, but I got the feeling that the staff may be in on this 3rd party scam. Very poor experience.
David K. (Individual traveler, booked 1 room), from
04-Mar-2020 Verified Review, stayed from Sun Mar 01 to Mon Mar 02 2020 at a $130.98 average nightly rate. Property Description
The Best Western Plus® hotel is conveniently located in the center of Surprise, the fastest growing city in Arizona. This Surprise, AZ hotel is minutes from Surprise Stadium and Recreation Campus, Spring Training home of MLB's Kansas City Royals and Texas Rangers. Luke Air Force Base (Luke AFB), the Surprise Tennis & Racquet Complex and University of Phoenix Stadium, home of the Arizona Cardinals, are only minutes away.White Tank Mountain Regional Park, the largest regional park in the United States, is just 15 minutes away. The park spans miles of desert and mountain landscape. It has several archaeological sites featuring ancient petroglyphs. There are several picnic and camping sites within the park, as well as RV parking and hiking trails. The city of Surprise is part of the North Phoenix area between Sun City, Sun City West and Sun City Grand.A number of restaurants and shopping centers are close to this hotel, some are within walking distance. There are several recreational centers and beautiful public golf courses in the area. Spa services are also available nearby.Guests of this Surprise, AZ hotel are invited to enjoy amenities, including:•Free breakfast with hot waffles•Free wireless high-speed Internet access•Outdoor pool and hot tub•Fitness center•Pet-friendly hotel, fees applyBusiness travelers will appreciate the modern conveniences offered in the business center. Easily fax and copy documents while you are away from the office and for added ease, we offer a public computer with Internet access. There is also a hospitality and meeting room on-site, which can accommodate up to 20 people for most business or social functions.All guest rooms feature microwaves, refrigerators, coffee makers and cable television. Some rooms have balconies, sofa sleepers and down pillows.There are on-site laundry facilities for guest use and valet cleaning services. Ample parking is available.Whether you are traveling to Arizona for business or pleasure, make a reservation at the Best Western Plus hotel in Surprise. With our inviting accommodations and great location, we offer everything you need to make your stay enjoyable. Book a room with us today.
Details / Other Expenses
| Check In: | 1500 |
| Check Out: | 11:00 |
| Year of Last Renovation: | 2008 |
| Floors: | 3 |
| Rooms: | 86 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 86 |
| Handicap Rooms: | 10 |
| Suites: | 10 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 650 sq. feet |
| Banquet Space: | Holds 40 people |
| Dist. to Food/Bars: | 0.5 Mi |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | 3.0 Mi |
| Pool Info: Heated pool and hot tub until 10:00pm | |
Policies / Expenses
| Cancellation: 1 Day before 4 pm | |
| Nightly Parking: | free |
| Typical Group Deposit: | $ 10% |
| Total Taxes: | 13.99% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Elevator
- Express Check-Out
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Free WiFi Internet
- Jacuzzi
- Laundry facilities
- Mixed dorms
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Radio in room
- Refrigerator
- 24 hours room service
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
Airport & Shuttle Information
Sky harbor45 min
Local Shuttle Info: To my Surprise$49.95
Breakfast Information
Free breakfast with hot and cold items, healthy items
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.$20 per pet not refundable
Parking Info
No charge for parking, large lot
Internet / WiFI
Free internet and a business center
About Best Western Plus
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
- Fitness room, laundry room, and business center also available
- FREE high-speed internet, local calls, and long distance access
- Breakfast is available
- For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Previously known as:
Comfort Inn & Suites in Surprise, Comfort Inn & Suites Surprise
Hotel Rate Trends at Best Western Plus Surprise Phoenix Nw
The chart above shows averages of prices for both group/meeting quotes and the best individual traveler rates our rate checker could find at the time the group/meeting offer was entered. The most competitive group deal shown is 29.2% in January 2019 and the highest average individual rate is $245 in the month of March 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Surprise Phoenix Nw in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Best Western Plus Surprise Phoenix Nw
Below are the meeting, banquet, conference and event spaces at Best Western Plus Surprise Phoenix Nw.
Feel free to use the Best Western Plus Surprise Phoenix Nw meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Surprise event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Poloverde | 25 x 12 x 8 | 300 | 25/-- | 17 | 30 | 20 | 18 | 15 | --/-- | 35 | 30 | -- |
Close This PoloverdeEasy access located at the front entrance. Room Type: Boardroom Total Size: 300 Sq. Mi Dimensions: 25 x 12 x 8 Ft. Floor Level: 1 Power Outlets: 4 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Palo Verde | 35 x 10 x 9 | 350 | --/-- | -- | -- | -- | 10 | -- | --/-- | 37 | -- | -- |
Close This Palo VerdeRoom Type: General Meeting Room Total Size: 350 Sq. Mi Dimensions: 35 x 10 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Surprise Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Best Western Plus Surprise Phoenix Nw
What time is check in?
Check in time is 1500 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Plus Surprise Phoenix Nw have?
There are 86 rooms in the property.
Is there any meeting space at Best Western Plus Surprise Phoenix Nw?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Best Western Plus Surprise Phoenix Nw?
Free breakfast with hot and cold items, healthy items
What parking is available at Best Western Plus Surprise Phoenix Nw?
No charge for parking, large lot Great parking, according to 100%.
How much does internet cost?
Free internet and a business center
Can I get a AAA rate at Best Western Plus Surprise Phoenix Nw?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Best Western Plus Surprise Phoenix Nw?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Best Western Plus Surprise Phoenix Nw?
Yes, there is a gym/fitness area available on-site at the property.
Is there shopping nearby?
Yes. Close to restaurants, bars and shopping areas. Close to shopping. Great shopping. Most guests liked the proximity to shopping.
Is there a WiFi internet?
Yes. Free Wifi. Wifi quality could be improved. About half of guests said the wifi quality was bad.
Is there a pool at Best Western Plus Surprise Phoenix Nw?
Yes, there is a pool on-site at the property. Heated pool and hot tub until 10:00pm.
Can I get a group rate at Best Western Plus Surprise Phoenix Nw?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 3.4%.
Testimonials:
"I was able to book a group very easily through your website. The experience was great. I didn't have to call around and compare. The bids were there and it made it easy and efficient." C.P. - Lewiston, ID
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