Westgate Smoky Mountain Resort & Spa

915 Westgate Resort Rd., Gatlinburg, TN 37738 United States (USA)
View Map Reservations: 1-800-760-7718
3.0 Star Property
35.731808-83.517900

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Bedroom 1bth Deluxe 2doubles Villa 2 Double Beds 1 Queen Slpr Priv Bath Kitchen Liv Room Din Room
Non-Smoking
Check Rates1 Bedroom 1bth Deluxe King Villa 1 King 1 Queen Slpr Priv Bath Kitch Firplc Liv Room Din Room Jettub
Non-Smoking
Check Rates1 Bedroom 1bth Villa 1 King 1 Queen Slpr Full Kitchen Priv Bath Shower Only Living Area Dining Table
Non-Smoking
Check Rates1 Bedroom Accessible 1 Queen 1queen Sofa Bed Full Kitchen Handrails in Bath and Shower
Non-Smoking
Check Rates1 Bedroom Deluxe 2 Double Beds Villa
Non-Smoking
Check Rates1 Bedroom Deluxe Accessible 1 King 1sofabed Full Kitchen Fireplace Washer Dryer Balcony
Non-Smoking
Check Rates1 Bedroom Deluxe King Bed Villa
Non-Smoking
Check Rates1 Bedroom Villa
Non-Smoking
Check Rates2 Bedroom 2bth Villa 1 King 1 Queen 2 Double Beds Slprs Kitchen Liv Room Din Room Firplc Priv Bath J
Non-Smoking
Check Rates2 Bedroom Accessible 1 King 1queen 2sofa Beds Full Kitchen Fireplace Balcony Washer
Non-Smoking
Check Rates2 Bedroom Villa
Non-Smoking
Check Rates2 Bedrooms Standard Villa
Non-Smoking
Check Rates3 Bedroom 3bth Villa 2k 1double 3q Slprs Kitchen 2liv Room 2din Room Kicette Firplc Jettub Balc 2764
Non-Smoking
Check Rates4bedroom 4bth Villa 4k 4q Slprs 2kitch 2kitchette 3liv Room 3din Room 2jettub Firplc 2balc 3054sqft
Non-Smoking
Check Rates5bedroom 5bth Villa 5k 5q Slprs 2kitch 2kitchette 4liv Room 4din Room 2jettub Firplc 2balc 3600sqft
Non-Smoking
Check RatesDeluxe Villa
Non-Smoking
Check RatesDeluxe Villa 1 Bedroom Full Beds
Non-Smoking
Check RatesDeluxe Villa 1 Bedroom Full Beds 2 Fullbed + 1 Sofa Bed Package Rate
Non-Smoking
Check RatesDeluxe Villa 1 Bedroom King
Non-Smoking
Check RatesDeluxe Villa 1 Bedroom King 1 Kingbed + 1 Sofa Bed Package Rate
Non-Smoking
Check RatesDeluxe Villa 2 Double Beds
Non-Smoking
Check RatesResident Discount 1 Bedroom 1bth Deluxe 2doubles Villa 2 Double Beds 1 Queen Slpr Priv Bath Kitchen
Non-Smoking
Check RatesResident Discount 1 Bedroom 1bth Deluxe King Villa 1 King 1 Queen Slpr Priv Bath Kitch Firplc Liv Ro
Non-Smoking
Check RatesResident Discount 1 Bedroom 1bth Villa 1 King 1 Queen Slpr Full Kitchen Priv Bath Shower Only Living
Non-Smoking
Check RatesResident Discount 1 Bedroom Accessible 1 Queen 1queen Sofa Bed Full Kitchen Handrails in Bath
Non-Smoking
Check RatesResident Discount 1 Bedroom Deluxe Accessible 1 King 1sofabed Full Kitchen Fireplace Washer Dryer Ba
Non-Smoking
Check RatesResident Discount 2 Bedroom 2bth Villa 1 King 1 Queen 2 Double Beds Slprs Kitchen Liv Room Din Room
Non-Smoking
Check RatesResident Discount 2 Bedroom Accessible 1 King 1queen 2sofa Beds Full Kitchen Fireplace Balcony Washe
Non-Smoking
Check RatesResident Discount 3 Bedroom 3bth Villa 2k 1double 3q Slprs Kitchen 2liv Room 2din Room Kicette Firpl
Non-Smoking
Check RatesResident Discount 4bedroom 4bth Villa 4k 4q Slprs 2kitch 2kitchette 3liv Room 3din Room 2jettub Firp
Non-Smoking
Check RatesResident Discount 5bedroom 5bth Villa 5k 5q Slprs 2kitch 2kitchette 4liv Room 4din Room 2jettub Firp
Non-Smoking
Check RatesResident Discount Studio Accessible 1 Queen 1 Double Sofa Bed Kitchenette Shower Tub Combo with Hand
Non-Smoking
Check RatesResident Discount Studio Villa 1 Queen 1full Slpr Priv Bath Kitchette Refrigerator Micro 2brnr Top D
Non-Smoking
Check RatesStandard Studio Villa
Non-Smoking
Check RatesStandard Villa
Non-Smoking
Check RatesStudio Accessible 1 Queen 1 Double Sofa Bed Kitchenette Shower Tub Combo with Handrails
Non-Smoking
Check RatesStudio Villa
Non-Smoking
Check RatesStudio Villa 1 Queen 1full Slpr Priv Bath Kitchette Refrigerator Micro 2brnr Top Desk 312sqft
Non-Smoking
Check RatesStudio Villa 1 Queenbed + 1 Sofa Bed Package Rate
Non-Smoking
Check RatesVilla 1 Bedroom
Non-Smoking
Check RatesVilla 1 Bedroom 1 Kingbed + 1 Sofa Bed Package Rate
Non-Smoking
Check RatesVilla 2 Bedrooms
Non-Smoking
Check RatesVilla 2 Bedrooms 1 Kingbed + 1 Queenbed + 2 Sofa Bed Package Rate
Non-Smoking
Check RatesWeekend Rate 1 Bedroom 1bth Villa 1 King 1 Queen Slpr Full Kitchen Priv Bath Shower Only Living Area
Non-Smoking
Check RatesWeekend Rate Studio Villa 1 Queen 1full Slpr Priv Bath Kitchette Refrigerator Micro 2brnr Top Desk 3
Non-Smoking

Local Attractions

Wild Bear Falls Indoor Water Park on Property. 60, 000 square feet of year-round fun features lazy river, water slides, tipping bucket and state of the art retractable roof.

Verified Reviews of Westgate Smoky Mountain Resort & Water Park

Below are the verified reviews from guests that we have booked recently:
"Lovely Huge Resort."
Overall Score4.0/ 5
We had great time at this resort.
(Individual traveler, booked 1 room), from US flag
16-Jun-2021 Verified Review, stayed from Fri Jun 11 to Mon Jun 14 2021 at a $331.19 average nightly rate.
"Wouldn’t give me my money back after a bad experience."
Overall Score1.0/ 5
Shitty place would rather stay in a $5 room.
(Individual traveler, booked 1 room), from US flag
08-Mar-2021 Verified Review, stayed from Fri Mar 05 to Sat Mar 06 2021 at a $196.99 average nightly rate.
"Our experience was moderately acceptable."
Overall Score3.0/ 5
We arrived from Madison, Alabama on Friday, January 22, 2021 around 6:30 PM. At 5:15 PM, while traveling to Westgate, I contacted the front desk to inform them that we would be there within the next one hour or so. After traveling on the road for six hours, we arrived and checked into out rooms located in building 59 (32A and B) and everything appeared to be okay. I noticed that the furniture appeared to be dusty but that was fine because I understand that due to COVID 19 most hotels have experienced low occupancy rates. Around 9:30 PM, we discovered that our hot water was not working. The water was ice cold. I called the front desk to report the water issue and was told to let the water run for about 15 minutes to warm up. We did as suggested and that did not resolve the issue. Therefore, I called back to the front desk around 10 PM to inform them that the water was still cold. Within 30 minutes a technician arrived and worked on the water. He had to go in the locked closet located in the bathroom of room 32A to fix the water heater. The technician told us it would take anywhere between 30 to 90 minutes for the water to warm up. The water did not get warm enough for showering until after one AM. The purpose of our stay was for a travel volleyball tournament. I was disappointed in that we weren't offered any consideration for the inconvenience of not having hot water available on our first night stay.
(Individual traveler, booked 1 room), from US flag
27-Jan-2021 Verified Review, stayed from Fri Jan 22 to Sun Jan 24 2021 at a $221.45 average nightly rate.
"Terrific Experience"
Overall Score5.0/ 5
Reasonably priced and very nice condo unit. It is time for a traffic light at the exit. It takes a while for people turning left to cross the highway and it gets backed up easily. We would stay here again.
(Individual traveler, booked 1 room), from US flag
26-Jan-2021 Verified Review, stayed from Fri Jan 22 to Sun Jan 24 2021 at a $216.46 average nightly rate.
"Overpriced/small Space"
Overall Score3.0/ 5
Room not ready to check in on time. Room small for pricing per night. No windows to view outside. But the shower was nice!
(Individual traveler, booked 1 room), from US flag
09-Sep-2020 Verified Review, stayed from Fri Sep 04 to Mon Sep 07 2020 at a $239.49 average nightly rate.
3.5 out of 5. Based on 3190 guest reviews

Property Description

A mountain retreat, Westgate Smoky Mountain Resort & Spa lies in the heart of the beautiful Great Smoky Mountains on 70 acres adjacent to Great Smoky Mountains National Park, the most-visited national park in the United States and the largest national park East of the Rockies. Westgate Smoky Mountain Resort is the perfect spot from which to enjoy the amazing scenery, outdoor recreational activities such as hiking and whitewater rafting, eclectic attractions such as Dollywood theme park and Ripley's Aquarium of the Smokies, shopping outlets and family-friendly restaurants. The abundance of onsite amenities at Westgate Smoky Mountain Resort includes the mountain-themed Wild Bear Falls indoor water park, which features a state-of-the-art retractable roof and 60,000 square feet of fun for the entire family such as waterslides, 900-foot lazy river, zero-entry pool, hot tubs, toddler play area and interactive tree house play structure, as well as the Roaring Fork Snack Bar, retail shop and Bear Foot Game Room. Westgate Smoky Mountain Resort also features two outdoor pools, two hot tubs, fitness center, playground, barbecue grills, Smoky Mountains Ice Cream Shop, attraction tickets desk, DVD rentals, business center, 24-hour Smoky Mountain Marketplace, ATM, activities program, and 24-hour front desk and security. In addition, trolley service is available to downtown Gatlinburg and Pigeon Forge. Enjoy award-winning barbecue at the casual Westgate Smokehouse Grill, which serves breakfast and dinner daily (seasonal). The diverse menu includes St. Louis BBQ ribs, smoked beef brisket, pulled pork, chicken, steaks, pasta, seafood, burgers, sandwiches and salads. Room service is available nightly between 6 PM and 10 PM. The adjacent Mason Jar Lounge serves appetizers and snacks along with full bar service and flat-screen TVs broadcasting major sporting events. Relax and unwind at the Serenity Spa by Westgate and indulge in a mountain hot stone massage, manicure, body wrap, pedicure or facial. All Serenity Spa professionals are licensed and trained in the most current techniques to provide maximum benefits and results from your treatments. Most of the spacious villas at Westgate Smoky Mountain Resort – ranging from cozy studios to five-bedroom villas – offer a scenic riverside or mountain view, as well as a fully equipped kitchen, fireplace, jetted tub, washer/dryer, and private balcony or patio. Westgate Smoky Mountain Resort is pet friendly (fee and deposit apply). Celebrate your next special event or enjoy a group outing at Westgate Smoky Mountain Resort, which features a dedicated and experienced team of award-winning chefs, managers and catering staff. Westgate Smoky Mountain Resort creates the ideal backdrop for family, military and class reunions; church retreats, meetings, conventions, student groups; and birthday celebrations. Westgate Smoky Mountain Resort can also help you create and celebrate your dream wedding – providing the ideal backdrop for everything from small social gatherings to large weddings and receptions, as well as overnight accommodations for your wedding party and guests. Honeymoon villas are also available at Westgate Smoky Mountain Resort & Spa.

Details / Other Expenses

Check In: 4:00 pm
Check Out: 10:00 am
Year of Last Renovation: 2013
Floors: 6
Rooms: 851
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 851
Handicap Rooms:
Suites: 851
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 1008 sq. feet
Banquet Space: Holds 84 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 5:00 pm until 11:00 pm
Pool Info:
We feature two outdoor pools, one of which is heated and open year round. These are free to use for all guests lodging at Westgate. We also feauture Wild Bear Falls, a 60,000 square foot indoor waterpark which is open year -round (hours vary, additional fee applies). Wild Bear falls features a state of the art retractable roof, water slides, lazy river, multiple level play structure and a zero depth todller play area. Also within Wild BEar Falls is Roaring Fork Snack bar featuring delicious hot snacks such as pizza, burgers, hot dogs, chciken and many other tasty selections.
Policies / Expenses
Cancellation:
individual cancellation 72 hours
Typical Group Deposit: $250.00
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Rooms Wireless Internet Fee: 9.99 Per Day

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Camping or barbeque facilities
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • DVD Player
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Grocery service
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Spa
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • TV room
  • Video Games in Room
  • Voicemail

Airport & Shuttle Information

Knoxville is the nearest airport. 48 miles

Local Shuttle Info: The City of Gatlinburg and Pigeon Forge does offer a trolley service which picks up on property

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
The pet must weigh under 60 pounds. Cats and Dogs only. Only 2 pets allowed per unit. There is a $180.00 non refundable cleaning fee plus a $100.00 refundable damage deposit.

About Westgate Resorts

  • At Westgate Resorts, you enjoy more than just a hotel room. You’ll vacation in style at 5-star resorts featuring spacious and luxurious villas

The Westgate Resorts highlights above are subject to change without notice.

Previously known as:
Westgate Smoky Mountain Resort

Seasonality of Hotel Rates at Westgate Smoky Mountain Resort & Spa

Rate fluctuations of Westgate Smoky Mountain Resort & Spa

The chart above shows seasonality of prices for both group prices and the best individual traveler rates our rate checker could find at the time the group bid was submitted. The lowest group/meeting discount shown is 22.2% in February 2022 and the highest average individual rate is $375 in the month of July 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Westgate Smoky Mountain Resort & Spa in a month when rates are lower.

FAQs about Westgate Smoky Mountain Resort & Water Park

What time is check in?

Check in time is 4:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 10:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Westgate Smoky Mountain Resort & Water Park have?

There are 851 rooms in the property.

Is there any meeting space at Westgate Smoky Mountain Resort & Water Park?

Yes, they have 1 meeting room that can support various table layouts.

Can I get a AAA rate at Westgate Smoky Mountain Resort & Water Park?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Member Discount 1 Bedroom 1bth Deluxe 2doubles Villa 2 Double Beds 1 Queen Slpr Priv Bath Kitche

Can I get a Senior or AARP rate at Westgate Smoky Mountain Resort & Water Park?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 Bedroom 1bth Deluxe 2doubles Villa 2 Double Beds 1 Queen Slpr Priv Bath Kitchen Li

Is there a gym at Westgate Smoky Mountain Resort & Water Park?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Westgate Smoky Mountain Resort & Water Park?

Yes, there is a pool on-site at the property. We feature two outdoor pools, one of which is heated and open year round. These are free to use for all guests lodging at Westgate. We also feauture Wild Bear Falls, a 60,000 square foot indoor waterpark which is open year -round (hours vary, additional fee applies). Wild Bear falls features a state of the art retractable roof, water slides, lazy river, multiple level play structure and a zero depth todller play area. Also within Wild BEar Falls is Roaring Fork Snack bar featuring delicious hot snacks such as pizza, burgers, hot dogs, chciken and many other tasty selections..

Testimonials:

Testimonials icon
"The service helped us find a hotel we didn't even know was there! And the group rates were very good!" J.L. - Toronto, ON

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