HERBERT HOTEL

161 Powell St., San Francisco, CA 94102 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Downtown Hotel in San Francisco County
37.78623-122.40805
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Average
3.5/ 5

Based on 729 guest reviews

Show Guest Reviews
  • Hotel has 99 rooms
  • 7 floors in hotel
  • 3 suites in hotel
  • Check in time: 3:00 pm
  • Check out time: 11:00 am
  • Group score of 7.3/10

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Room Types

Check Rates Deluxe Room 1 Queen Bed
Non-Smoking
Check Rates Deluxe Room 2 Queen Beds
Non-Smoking
Check Rates Economy Room 1 Queen Bed Shared Bathroom
Non-Smoking
Check Rates Economy Room 2 Single Beds Shared Bathroom
Non-Smoking
Check Rates Family Suite 2 Queen Beds
Non-Smoking
Check Rates Family Suite Multiple Beds
Non-Smoking
Check Rates Standard Room 1 Queen Bed
Non-Smoking

Summary of Verified Reviews

Good to know

  • Great shopping

    “Right in the heart of fashion district” “Very close to shopping”

  • Bad air conditioning

    “Fan was not working” “No A/C”

  • Noisy

    “Loud commercial area” “Loud street noise”

  • Poor bathroom

    “Toilet was small” “Shower drain clogged”

Review highlights

Location

94/100
713 reviews

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is awful and costly. Close to public transport and the train.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

85/100
211 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“Clean premises” “Clean shared areas” “Clean floors”

Food

85/100
27 reviews

Delicious food.

“Fresh fruit smoothies” “Excellent Pizza” “Fresh sushi”

Service

80/100
407 reviews

Friendly service and great housekeeping, but so-so reception. Good laundry service.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

61/100
180 reviews

Fairly good value for money. Free internet. Expensive breakfast.

“Cheap transfer from airport” “Minor price” “Room too expensive”

Vibe

57/100
176 reviews

OK vibe and a friendly atmosphere. Relatively modern hotel. Unpleasant entrance area. Stylish Hotel. Hotel is plain. Fine for a budget trip. Nice boutique hotel. Good choice for a city trip.

“Modern furnishings” “Modern lobby” “Modern design of the room”

WiFi

56/100
69 reviews

WiFi is good value.

“No access to computers” “Weak Wi-Fi” “Internet sucks”

Comfort

46/100
455 reviews

Rooms too loud and lacking comfort, with small bathrooms and bad A/C. Average-sized rooms with alright beds.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Room

46/100
769 reviews

A/C needs maintenance but otherwise tidy rooms with great views. Rooms are decent size and age, and have adequate beds. Cramped but relatively clean bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Breakfast

19/100
48 reviews

Overpriced, subpar breakfast.

“No complimentary breakfast” “Without breakfast” “No breakfast option”

Ranked top 39% by couples, with a score of 76

Good to know

  • Beautiful architecture

    “Modern decor” “Good decor”

  • Old facilities

    “Old building” “Outdated facilities”

  • Bad kitchenette

    “No working coffee machine” “No microwave”

  • Wonderful housekeeping

Review highlights

Location

93/100
280 reviews

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Food

88/100
6 reviews

Delicious food.

“Fresh fruit smoothies” “Excellent Pizza” “Fresh sushi”

Cleanliness

83/100
86 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“Clean premises” “Clean shared areas” “Clean floors”

Service

83/100
149 reviews

Friendly service and great housekeeping, but so-so reception.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

63/100
75 reviews

Fairly good value for money. Free internet.

“Cheap transfer from airport” “Low price” “Room didn't include”

Vibe

62/100
77 reviews

OK vibe and a friendly atmosphere. Relatively modern hotel. Unpleasant entrance area. Hotel is plain. Stylish Hotel.

“Modern furnishings” “Modern lobby” “Modern decor”

WiFi

56/100
24 reviews

WiFi is good value.

“No access to computers” “Good Wi-Fi” “Internet sucks”

Room

40/100
294 reviews

So-so, run-down rooms with okay beds and decent size. Cramped but relatively clean bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Views are great and rooms are clean.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Comfort

36/100
177 reviews

Rooms too loud and lacking comfort, with small bathrooms and bad A/C. Average-sized rooms with alright beds.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Breakfast

19/100
15 reviews

Bad breakfast.

“No complimentary breakfast” “Without breakfast” “No breakfast option”

Ranked top 30% by solo travelers, with a score of 77

Good to know

  • Poor business facilities

    “There was no study desk”

  • Delicious food

    “Fresh fruit smoothies” “Excellent Pizza”

  • Stylish Hotel

    “Modern decor” “Funky lobby”

  • Great view

    “Lovely window view” “Great view”

Review highlights

Location

95/100
153 reviews

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Poor access to parking.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

88/100
48 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“Clean premises” “Clean shared areas” “Clean floors”

Service

78/100
97 reviews

Friendly, more-or-less professional service, and so-so reception.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

58/100
42 reviews

Fairly good value for money.

“Cheap transfer from airport” “Room too expensive” “Good value for the money”

WiFi

57/100
23 reviews

Regular internet service.

“Wi-Fi excellent” “No access to computers” “Internet sucks”

Vibe

55/100
42 reviews

OK vibe and a friendly atmosphere. Relatively modern hotel. Stylish Hotel. Hotel is plain. Unpleasant entrance area.

“Modern furnishings” “Modern lobby” “Modern design of the room”

Comfort

50/100
94 reviews

Uncomfortable, with too much noise and bad A/C. Average-sized rooms with great beds.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Room

50/100
183 reviews

Decently rooms of alright size, but not well maintained. Clean rooms with wonderful beds and stunning views. Bathrooms are not great, but moderately clean. Awful A/C, minibars, and furniture.

“Modern furnishings” “Modern design of the room” “Ceiling fan did not work”

Breakfast

18/100
19 reviews

Bad breakfast.

“No complimentary breakfast” “Without breakfast” “No breakfast option”

Ranked top 30% by families, with a score of 79

Good to know

  • Good accessibility by car

  • Poor access to parking

    “No parking place” “No parking”

  • Wonderful sightseeing

    “In the heart of Union Square” “A few minutes walk from Union Square”

  • Uncomfortable

    “No air circulation” “Ceiling fan did not work”

Review highlights

Location

94/100
84 reviews

Good location, close to public transport. Good shopping and sightseeing. Easy car access but inadequate parking.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

84/100
22 reviews

Clean hotel facilities. Clean rooms.

“Clean premises” “Clean shared areas” “Clean floors”

Service

77/100
43 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

62/100
15 reviews

Fairly good value for money.

“Cheap transfer from airport” “Room too expensive” “No value for money”

Comfort

53/100
57 reviews

Mediocre comfort, room sizes and beds. Terrible A/C and noisy rooms.

“Private shared bathroom” “Large enough walk-in closet” “Ceiling fan did not work”

Vibe

52/100
19 reviews

Decent vibe. Hotel is outdated.

“Modern furnishings” “Modern lobby” “Modern decor”

Room

52/100
84 reviews

Clean, typically sized rooms with standard beds. Poorly-maintained rooms with bad bathrooms, A/C, and furnishing.

“Excellent shower” “Modern furnishings” “Modern design of the room”

Breakfast

24/100
5 reviews

Bad breakfast.

“No complimentary breakfast” “Without breakfast” “No breakfast option”

Good to know

  • Noisy

    “Loud commercial area” “Loud street noise”

  • Bad furniture

    “Not even a chair” “No table in the room”

  • Poor bathroom

    “Toilet was small” “Shower drain clogged”

  • Bad air conditioning

    “Fan was not working” “No A/C”

Review highlights

Location

88/100
42 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

84/100
10 reviews

Clean hotel facilities. Clean rooms.

“Clean premises” “Clean shared areas” “Clean floors”

Service

74/100
31 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

61/100
14 reviews

Fairly good value for money.

“Cheap transfer from airport” “Cheap price” “Room didn't include”

Vibe

55/100
5 reviews

Decent vibe.

“Modern furnishings” “Modern lobby” “Modern decor”

Comfort

43/100
31 reviews

Uncomfortable, with too much noise and bad A/C. Average-sized rooms with alright beds.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Room

35/100
50 reviews

Poorly-maintained rooms with bad bathrooms, A/C, and furnishing. Clean, typically sized rooms with standard beds.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Breakfast

16/100
9 reviews

Bad breakfast.

“No complimentary breakfast” “Without breakfast” “No breakfast option”

Ranked top 14% by couples, with a score of 76

Good to know

  • Noisy

    “Loud commercial area” “Loud street noise”

  • Friendly service

    “Friendy staff” “Helpful front desk”

  • Clean hotel facilities

    “Clean premises” “Clean shared areas”

  • Quite clean

    “Clean premises” “Clean shared areas”

Review highlights

Location

92/100
19 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

82/100
6 reviews

Clean hotel facilities.

“Clean premises” “Clean shared areas” “Clean floors”

Service

81/100
13 reviews

Friendly service.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

64/100
5 reviews

Fairly good value for money.

“Cheap transfer from airport” “Cheap sound insulation” “Value for money excellent”

Comfort

44/100
15 reviews

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Room

38/100
22 reviews

Bad rooms with terrible bathrooms. Average-sized rooms with alright beds.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Ranked top 27% by solo travelers, with a score of 75

Good to know

  • Fantastic service

    “Friendly helpful staff” “Helpful front desk”

  • Room is not nice

    “Ceiling fan did not work” “Very little surface space”

  • Great location

    “The city right on your doorstep” “Superb location”

  • Uncomfortable

    “No air circulation” “Ceiling fan did not work”

Review highlights

Location

95/100
6 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Service

73/100
7 reviews

Fantastic service.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Comfort

47/100
5 reviews

Uncomfortable.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Room

44/100
8 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Ranked top 44% by families, with a score of 80

Good to know

  • Great location

    “The city right on your doorstep” “Superb location”

  • Uncomfortable

    “No air circulation” “Ceiling fan did not work”

  • Room is not nice

    “Ceiling fan did not work” “Very little surface space”

Review highlights

Location

87/100
5 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Room

46/100
4 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Comfort

45/100
4 reviews

Uncomfortable.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Good to know

  • Great shopping

    “Right in the heart of fashion district” “Very close to shopping”

  • Bad air conditioning

    “Fan was not working” “No A/C”

  • Noisy

    “Loud commercial area” “Loud street noise”

  • Comfortable beds

    “Updated bedding” “Excellent bed”

Review highlights

Location

95/100
460 reviews

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Poor access to parking.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

86/100
154 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“Clean premises” “Clean shared areas” “Clean floors”

Food

85/100
20 reviews

Delicious food.

“Fresh fruit smoothies” “Excellent Pizza” “Fresh sushi”

Service

80/100
261 reviews

Friendly service, especially good laundry service. Service is acceptably professional, but bad reception staff.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

67/100
115 reviews

Fairly good value for money. Free internet.

“Cheap transfer from airport” “Room didn't include” “Great value”

Vibe

59/100
119 reviews

OK vibe and a friendly atmosphere. Relatively modern hotel. Unpleasant entrance area. Stylish Hotel. Hotel is relatively luxurious.

“Modern furnishings” “Modern lobby” “Modern design of the room”

WiFi

53/100
52 reviews

WiFi is good value.

“No access to computers” “Wi-fi did not work” “Internet sucks”

Comfort

48/100
313 reviews

Uncomfortable, with too much noise and bad A/C. Average-sized rooms with great beds.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Room

48/100
502 reviews

Decent rooms of alright size, but poorly maintained with bad furniture. Clean rooms with wonderful beds and stunning views. Bathrooms are not great, but moderately clean. Terrible kitchenettes, minibars, TV's, and A/C.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Breakfast

24/100
27 reviews

Bad breakfast.

“No complimentary breakfast” “Without breakfast” “No breakfast option”

Ranked top 45% by couples, with a score of 75

Good to know

  • Old facilities

    “Old building” “Outdated facilities”

  • Near city centre

    “In the heart of downtown” “In the middle of the city”

  • Free internet

    “Free Wi-Fi” “Free wifi”

  • Poor access to parking

    “No parking place” “No parking”

Review highlights

Location

94/100
167 reviews

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Poor access to parking.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

84/100
58 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“Clean premises” “Clean shared areas” “Clean floors”

Service

81/100
85 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

63/100
40 reviews

Fairly good value for money. Free internet.

“Cheap transfer from airport” “Room too expensive” “Good value for the money”

Vibe

62/100
44 reviews

OK vibe and a friendly atmosphere. Relatively modern hotel. Unpleasant entrance area. Stylish Hotel.

“Modern furnishings” “Modern lobby” “Modern design of the room”

WiFi

56/100
18 reviews

WiFi is good value.

“Wi-Fi excellent” “No access to computers” “Internet sucks”

Room

44/100
176 reviews

Poorly-maintained rooms with poor furniture, A/C, and minibars. Beds are alright, and rooms are moderately spacious, modern and tidy. Cramped but relatively clean bathrooms.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Comfort

37/100
116 reviews

Rooms too loud and lacking comfort, with small bathrooms and bad A/C. Average-sized rooms with alright beds.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Breakfast

21/100
7 reviews

Bad breakfast.

“No complimentary breakfast” “Without breakfast” “No breakfast option”

Ranked top 22% by solo travelers, with a score of 77

Good to know

  • Poor business facilities

    “There was no study desk”

  • Delicious food

    “Fresh fruit smoothies” “Excellent Pizza”

  • Bad breakfast

    “No complimentary breakfast” “Without breakfast”

  • Stylish Hotel

    “Modern decor” “Funky lobby”

Review highlights

Location

96/100
115 reviews

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

88/100
43 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“Clean premises” “Clean shared areas” “Clean floors”

Food

83/100
9 reviews

Delicious food.

“Fresh fruit smoothies” “Excellent Pizza” “Fresh sushi”

Service

81/100
74 reviews

Friendly, more-or-less professional service, and so-so reception.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

58/100
37 reviews

Fairly good value for money.

“Cheap transfer from airport” “Worth the money” “Room too expensive”

Vibe

56/100
35 reviews

OK vibe and a friendly atmosphere. Relatively modern hotel. Stylish Hotel. Unpleasant entrance area.

“Modern furnishings” “Modern lobby” “Modern design of the room”

WiFi

56/100
19 reviews

Regular internet service.

“Wi-Fi excellent” “No access to computers” “Internet sucks”

Room

53/100
143 reviews

Clean, somewhat outdated rooms, and great beds. Bathrooms are not great, but moderately clean. Awful A/C, minibars, and furniture.

“Modern furnishings” “Ceiling fan did not work” “Very little surface space”

Comfort

50/100
76 reviews

Room size and comfort are OK, but beds are great. Terrible A/C and noisy rooms.

“Private shared bathroom” “Large enough walk-in closet” “Ceiling fan did not work”

Breakfast

20/100
14 reviews

Bad breakfast.

“No complimentary breakfast” “Without breakfast” “No breakfast option”

Ranked top 38% by families, with a score of 78

Good to know

  • Reception is all right

    “Long time to check-in” “No check in”

  • Wonderful sightseeing

    “In the heart of Union Square” “A few minutes walk from Union Square”

  • Comfortable beds

    “Updated bedding” “Excellent bed”

  • Uncomfortable

    “No air circulation” “Ceiling fan did not work”

Review highlights

Location

96/100
57 reviews

Good location, close to public transport. Good shopping and sightseeing.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

84/100
17 reviews

Clean rooms.

“Clean premises” “Clean shared areas” “Clean floors”

Service

78/100
28 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

66/100
9 reviews

Fairly good value for money.

“Cheap transfer from airport” “Cheap sound insulation” “Worth the money”

Comfort

55/100
40 reviews

Room size and comfort are OK, but beds are great. Terrible A/C and noisy rooms.

“Private shared bathroom” “Large enough walk-in closet” “Ceiling fan did not work”

Vibe

53/100
11 reviews

Decent vibe.

“Modern furnishings” “Modern decor” “Deluxe queen room”

Room

52/100
57 reviews

Great beds in clean and decently sized rooms. Poorly-maintained rooms with bad bathrooms, A/C, and furnishing.

“Modern furnishings” “Modern design of the room” “Ceiling fan did not work”

Review highlights

Location

93/100
12 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Service

83/100
5 reviews

Fantastic service.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Comfort

45/100
7 reviews

Uncomfortable.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Room

44/100
15 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Ranked top 17% by couples, with a score of 79

Good to know

  • Room is not nice

    “Ceiling fan did not work” “Very little surface space”

  • Great location

    “The city right on your doorstep” “Superb location”

Review highlights

Location

94/100
5 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Room

40/100
5 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Review highlights

Location

95/100
11 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

84/100
5 reviews

Quite clean.

“Clean premises” “Clean shared areas” “Clean floors”

Service

80/100
7 reviews

Fantastic service.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Room

49/100
17 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Ranked top 6% by couples, with a score of 84

Good to know

  • Room is not nice

    “Ceiling fan did not work” “Very little surface space”

  • Great location

    “The city right on your doorstep” “Superb location”

Review highlights

Location

95/100
9 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Room

44/100
10 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Good to know

  • Bad air conditioning

    “Fan was not working” “No A/C”

  • Noisy

    “Loud commercial area” “Loud street noise”

  • Great shopping

    “Right in the heart of fashion district” “Very close to shopping”

  • Clean hotel facilities

    “Clean premises” “Clean shared areas”

Review highlights

Location

92/100
58 reviews

Great location. Near to the city centre with good shopping options nearby.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

84/100
13 reviews

Clean hotel facilities. Clean rooms.

“Clean premises” “Clean shared areas” “Clean floors”

Service

84/100
34 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

60/100
15 reviews

Fairly good value for money.

“Cheap transfer from airport” “Minor price” “Room too expensive”

Vibe

60/100
14 reviews

Decent vibe. Relatively modern hotel.

“Modern furnishings” “Modern lobby” “Modern decor”

WiFi

60/100
5 reviews

Regular internet service.

“No access to computers” “Wi-Fi could be much better” “Internet sucks”

Room

49/100
57 reviews

Clean but unpleasant rooms and bathrooms. Rooms are decent size and age, and have adequate beds. Bad air conditioning.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Comfort

45/100
38 reviews

Uncomfortable, with too much noise and bad A/C. Average-sized rooms with alright beds.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Ranked top 24% by couples, with a score of 76

Good to know

  • Noisy

    “Loud commercial area” “Loud street noise”

  • Bad air conditioning

    “Fan was not working” “No A/C”

  • Fantastic service

    “Friendly helpful staff” “Helpful front desk”

  • Friendly service

    “Friendy staff” “Helpful front desk”

Review highlights

Location

94/100
25 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

85/100
6 reviews

Quite clean.

“Clean premises” “Clean shared areas” “Clean floors”

Service

84/100
16 reviews

Friendly service.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Vibe

61/100
7 reviews

Decent vibe.

“Modern furnishings” “Modern lobby” “Modern design of the room”

Value

59/100
10 reviews

Fairly good value for money.

“Cheap transfer from airport” “Worth the money” “Room too expensive”

Room

46/100
29 reviews

Bad rooms but moderately-sized. Bad bathrooms and A/C.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Comfort

42/100
19 reviews

Rooms of average size, but lacking in comfort, with noise issues and poor A/C.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Ranked top 63% by families, with a score of 76

Good to know

  • Uncomfortable

    “No air circulation” “Ceiling fan did not work”

  • Room is not nice

    “Ceiling fan did not work” “Very little surface space”

  • Great location

    “The city right on your doorstep” “Superb location”

Review highlights

Location

93/100
7 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Room

46/100
9 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Comfort

43/100
6 reviews

Uncomfortable.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Ranked top 52% by solo travelers, with a score of 72

Good to know

  • Great location

    “The city right on your doorstep” “Superb location”

  • Room is not nice

    “Ceiling fan did not work” “Very little surface space”

Review highlights

Location

93/100
7 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Room

43/100
5 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Good to know

  • Hotel is outdated

    “Old building” “Outdated facilities”

  • Friendly service

    “Friendy staff” “Helpful front desk”

  • Poor bathroom

    “Toilet was small” “Shower drain clogged”

Review highlights

Location

94/100
16 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Service

81/100
9 reviews

Friendly service.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

56/100
4 reviews

Fairly good value for money.

“Cheap transfer from airport” “High price” “Room too expensive”

Vibe

53/100
7 reviews

Decent vibe. Hotel is outdated.

“Modern furnishings” “Modern lobby” “Modern design of the room”

Comfort

49/100
10 reviews

Rooms are decent sized but not very comfortable.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Room

43/100
17 reviews

Average sized but overall poor rooms.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Ranked top 36% by couples, with a score of 74

Good to know

  • Room is not nice

    “Ceiling fan did not work” “Very little surface space”

  • Fantastic service

    “Friendly helpful staff” “Helpful front desk”

  • Uncomfortable

    “No air circulation” “Ceiling fan did not work”

  • Great location

    “The city right on your doorstep” “Superb location”

Review highlights

Location

95/100
8 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Service

80/100
6 reviews

Fantastic service.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Vibe

52/100
5 reviews

Decent vibe.

“Modern furnishings” “Modern decor” “Plenty of character”

Comfort

50/100
4 reviews

Uncomfortable.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Room

44/100
10 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Review highlights

Location

94/100
8 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Service

83/100
7 reviews

Fantastic service.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Room

51/100
6 reviews

Room is all right.

“Modern furnishings” “Ceiling fan did not work” “Very little surface space”

Good to know

  • Good accessibility by car

  • Noisy

    “Loud commercial area” “Loud street noise”

  • Poor hotel buildings

    “No lounge area” “There was no study desk”

  • Hotel is outdated

    “Old building” “Outdated facilities”

Review highlights

Location

93/100
25 reviews

Great location with good access by car.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

85/100
5 reviews

Clean rooms.

“Clean premises” “Clean shared areas” “Clean floors”

Service

82/100
11 reviews

Friendly service.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

56/100
7 reviews

Fairly good value for money.

“Cheap transfer from airport” “Room didn't include” “Great value”

Vibe

54/100
6 reviews

Decent vibe. Hotel is outdated.

“Modern furnishings” “Modern lobby” “Modern design of the room”

Comfort

44/100
12 reviews

Fair sized rooms, though noisy and uncomfortable.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Room

43/100
30 reviews

Bad rooms with terrible bathrooms. Rooms are tidy and of average size.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Amenities

40/100
10 reviews

Poor hotel buildings.

“No lounge area” “There was no study desk” “Outdated facilities”

Ranked top 49% by couples, with a score of 75

Good to know

  • Room is not nice

    “Ceiling fan did not work” “Very little surface space”

  • Great location

    “The city right on your doorstep” “Superb location”

Review highlights

Location

92/100
8 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Value

59/100
5 reviews

Fairly good value for money.

“Cheap transfer from airport” “Room didn't include” “Great value for money”

Room

46/100
13 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Review highlights

Location

90/100
8 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Service

83/100
5 reviews

Fantastic service.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Room

43/100
7 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Ranked top 30% by solo travelers, with a score of 75

Good to know

  • Room is not nice

    “Ceiling fan did not work” “Very little surface space”

  • Great location

    “The city right on your doorstep” “Superb location”

Review highlights

Location

92/100
5 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Room

44/100
5 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Good to know

  • Bad furniture

    “Not even a chair” “No table in the room”

  • Wonderful housekeeping

  • Relatively modern hotel

    “Old building” “Outdated facilities”

  • Bad air conditioning

    “Fan was not working” “No A/C”

Review highlights

Location

94/100
62 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

83/100
15 reviews

Clean hotel facilities. Clean rooms.

“Clean premises” “Clean shared areas” “Clean floors”

Service

80/100
32 reviews

Friendly service and great housekeeping, but so-so reception.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

58/100
17 reviews

Fairly good value for money.

“Cheap transfer from airport” “Great price” “Room too expensive”

Vibe

52/100
13 reviews

Decent vibe. Hotel is outdated.

“Modern furnishings” “Modern lobby” “Modern design of the room”

Comfort

44/100
31 reviews

Uncomfortable, with too much noise and bad A/C. Average-sized rooms with alright beds.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Room

38/100
55 reviews

Clean but unpleasant rooms and bathrooms. Beds are OK, as is the room size, but A/C and furnishings are lacking.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Ranked top 3% by couples, with a score of 84

Good to know

  • Relatively modern hotel

    “Old building” “Outdated facilities”

  • Friendly service

    “Friendy staff” “Helpful front desk”

  • Bad furniture

    “Not even a chair” “No table in the room”

  • Uncomfortable

    “No air circulation” “Ceiling fan did not work”

Review highlights

Location

93/100
30 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Cleanliness

82/100
5 reviews

Quite clean.

“Clean premises” “Clean shared areas” “Clean floors”

Service

80/100
16 reviews

Friendly service and great housekeeping, but so-so reception.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Value

63/100
8 reviews

Fairly good value for money.

“Cheap transfer from airport” “Misleading price” “Room didn't include”

Vibe

52/100
9 reviews

Decent vibe. Hotel is outdated.

“Modern furnishings” “Modern lobby” “Modern design of the room”

Comfort

43/100
13 reviews

Uncomfortable, small rooms, with decent beds.

“No air circulation” “Ceiling fan did not work” “Loud commercial area”

Room

39/100
20 reviews

Cramped rooms with bad bathrooms and furniture. Average beds.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Ranked top 34% by families, with a score of 81

Good to know

  • Fantastic service

    “Friendly helpful staff” “Helpful front desk”

  • Room is not nice

    “Ceiling fan did not work” “Very little surface space”

  • Great location

    “The city right on your doorstep” “Superb location”

Review highlights

Location

94/100
8 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Service

81/100
5 reviews

Fantastic service.

“Friendly helpful staff” “Helpful front desk” “Amazing customer service”

Room

46/100
6 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Ranked top 37% by solo travelers, with a score of 73

Good to know

  • Great location

    “The city right on your doorstep” “Superb location”

  • Room is not nice

    “Ceiling fan did not work” “Very little surface space”

Review highlights

Location

93/100
9 reviews

Great location.

“The city right on your doorstep” “Superb location” “In the heart of the shopping area”

Room

47/100
7 reviews

Room is not nice.

“Ceiling fan did not work” “Very little surface space” “Toilet was small”

Review Semantics by TrustYou

Customer Reviews of Herbert Hotel

3.5 out of 5. Based on 729 guest reviews , Average

Details / Other Expenses

Check In: 3:00 pm
Check Out: 11:00 am
Year of Last Renovation: 2002
Floors: 7
Rooms: 99
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 99
Handicap Rooms:
Suites: 3
Meeting Rooms: 1
Policies / Expenses
Cancellation:
24 hours before the arrival date
Nightly Parking: $30
Total Taxes: 15.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Elevator
  • Fax available
  • Hairdryer available
  • Central heating
  • Internet - ethernet
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Radio in room
  • Shower
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
Previously known as:
The Herbert Hotel

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