HARRAH'S RENO

219 North Center St., Reno, NV 89501 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Downtown Hotel in Washoe County
39.52783-119.81217
Check availability
Average
3.5/ 5

Based on 1765 guest reviews

Show Guest Reviews
  • Has an outdoor pool!
  • The Avg. Group Discount is 5.7%!
  • Gym is available on property
  • 928 rooms in hotel
  • 24 floors in hotel
  • Check-out time: 12:00 pm
  • Has environment-friendly policy
  • Groups/Meetings rating of 10.0/10
  • 14 meeting rooms in hotel

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Room Types

Check Rates Classic East
Non-Smoking
Check Rates Classic West
Non-Smoking
Check Rates Corporate Classic Room with Either 1 King or 2 Double Beds Hairdryer Iron Ironing Board
Non-Smoking
Check Rates Corporate Deluxe Room with 1 King or 2 Double Beds Hairdryer Iron and Ironing Board
Non-Smoking
Check Rates East Tower Classic Room 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates East Tower Classic Room with 2 Double Beds
Non-Smoking
Check Rates Pet Stay Classic Room 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates Petstay Reno East Tower Classic
Non-Smoking
Check Rates Rack Classic Room with Either 1 King or 2 Double Beds Hairdryer Iron Ironing Board
Non-Smoking
Check Rates Rack Deluxe Room with 1 King or 2 Double Beds Hairdryer Iron and Ironing Board
Non-Smoking
Check Rates Reno East Tower Classic
Non-Smoking
Check Rates Reno West Tower Classic
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking
Check Rates Weekend Rate Deluxe Room with 1 King or 2 Double Beds Hairdryer Iron and Ironing Board
Non-Smoking
Check Rates West Tower Classic Room 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates West Tower Classic Room with 2 Double Beds
Non-Smoking

Local Attractions

Nevada Museum of Art, River Walk, National Automobile Museum, AAA Baseball Stadium next door, Kayak park, several Golf Courses, Skiing, Lake Tahoe just 45 minutes away.

Verified Reviews of Harrah's Reno

Below are the verified reviews from guests that we have booked recently:
"Good Stay"
Overall Score4.0/ 5
Everything was fine and went as expected. Thank you.
(Meeting planner, booked 38 rooms), from US flag
28-Sep-2015 Verified Review, stayed from Thu Aug 06 to Sat Aug 08 2015 at a $55.00 group rate.
"Disappointed"
Overall Score2.0/ 5
Attention! NO WiFi! What year is this? The room was dingy and they have a hidden charge for in room coffee and bottled water. It has all the additional charges of a swanky boutique hotel without any of the swank.
(Individual traveler, booked 1 room), from US flag
01-Aug-2014 Verified Review, stayed from Thu Jul 31 to Fri Aug 01 2014 at a $59.40 average nightly rate.
"Offended"
Overall Score3.0/ 5
the facility and room were okay. The problem I have with Harrah's is that they try every way possible to beat a buck out of you. $16.99 to watch a movie, $3.00 for a bottle of water, no free coffee etc. The room could have been kept cleaner as well.
(Individual traveler, booked 1 room), from US flag
18-Jun-2014 Verified Review

Summary of Verified Reviews

Summary of 3,568 verified reviews

70
Fair

Fair casino hotel. Close to Starbucks. Great views and good sightseeing. Good fitness area.

“Very Good, good for gambling” “A 5 minute walk to the river walk”

Good Overall Ranking Top 47% in city
Great Casino Hotel Top 12% in city
Great Business Hotel Top 17% in city
Best Sightseeing In City
Best Dining Experience In City

Good to know

  • Poor hotel buildings

    “No restaurants, or roulette tables” “Noise from the hallway”

  • Small rooms

    “Beds looked small” “Bathroom was tiny”

  • Hotel is outdated

    “Dated carpeting” “Slot machines outdated”

  • Poorly-maintained rooms

    “Couch was pretty well worn” “Toilet did not flush”

Review highlights

Location

82/100
548 reviews

Great location. Parking is average, although the hotel is inconvenient to reach by car. Central location near excursions, sightseeing, restaurants, and bars. Affordable parking. Close to the train station and the airport. Shopping is ok.

“Location is excellent” “Excellent parking” “Good view of mountains”

Service

68/100
891 reviews

Reception friendly and relatively professional, with great restaurant service. Housekeeping and management are lacking. Room service is poor. Disorganized booking process. Poor bar service.

“Servers exceeded my expectations” “Excellent cleaning staff” “Hotel management are not hospitable”

Food

67/100
422 reviews

Pricey restaurant with average food. Great menu, especially beef dishes. Great dining, especially desserts.

“Bountiful buffet dinner” “Steak house was excellent so worth” “Prime Rib was dry”

Cleanliness

62/100
587 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Facilities are very clean and comfortable” “Carpet was very stained” “Coffee pot was dirty”

Value

62/100
626 reviews

Fairly good value for money. Bar and restaurant are expensive. Internet is expensive. Acceptable breakfast prices.

“Free local phone service” “Excellent rate” “Affordable, clean, friendly staff”

Breakfast

55/100
49 reviews

Decent and moderately priced breakfast.

“Yummy for breakfast” “Huge brunch” “No contential breakfast”

Room

53/100
1383 reviews

Views are good, menus are average, and rooms are acceptably clean. Poorly-maintained, cramped, old rooms with horrible A/C. Small rooms and dirty bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.

“Free local phone service” “Excellent water pressure” “Shower head was broken”

Comfort

50/100
495 reviews

Uncomfortable, small rooms with lousy air conditioning and small bathrooms. Okay beds and quiet enough rooms.

“Pillows old and lumpy” “Broken box springs” “Dirty blankets”

Pool

47/100
46 reviews

Bad pool.

“No jacuzzi” “Pool bar wasn't open” “Pool closed”

Amenities

45/100
330 reviews

Old facilities and poor entrance area, but okay hotel grounds. Bad architecture.

“No restaurants, or roulette tables” “Noise from the hallway” “Hall way in need of repair”

Bar

40/100
112 reviews

Overpriced, poor bar. Poor bar service.

“Slow drink service” “No cocktail waitress” “No free coffee in room”

Vibe

38/100
340 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish. Good casino hotel. Good for business people.

“Noise from the hallway” “Dated carpeting” “Hall way in need of repair”

WiFi

36/100
174 reviews

Poor, over-priced WiFi.

“You have to pay for Internet” “Internet was charged for” “Internet speed and security was not impressive”

Ranked top 47% by couples, with a score of 72

Good to know

  • Friendly atmosphere

    “Music was excellent” “Made our stay very enjoyable”

  • Wonderful sightseeing

    “Close to the museums” “A 5 minute walk to the river walk”

  • Train station is close

    “Train and bus station are close to the” “Proximity to the train station”

  • Near city centre

    “In the heart of downtown” “In the middle of the city”

Review highlights

Location

80/100
134 reviews

Great location, close to the train station. Average parking. Central location with ok shopping but excellent sightseeing. Affordable parking.

“Location is excellent” “Excellent parking” “Good view of mountains”

Service

66/100
179 reviews

Friendly, more-or-less professional service, and so-so reception. Room service is poor.

“Servers exceeded my expectations” “Maid service was excellent” “Excellent check in staff”

Cleanliness

62/100
133 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Facilities are very clean and comfortable” “Badly stained carpeting” “Stains on the carpet”

Breakfast

55/100
15 reviews

Decent and moderately priced breakfast.

“Yummy for breakfast” “Huge brunch” “No contential breakfast”

Comfort

54/100
135 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms are small with poor air conditioning.

“Pillows old and lumpy” “Broken box springs” “Dirty pillow”

Value

53/100
127 reviews

Fairly good value for money. Bar and restaurant are expensive. Internet is expensive. Acceptable breakfast prices.

“Free local phone service” “Affordable, clean, friendly staff” “Complimentary valet parking”

Room

51/100
308 reviews

Rooms acceptably tidy, and beds alright, but rooms are small with bad minibars. Bathrooms are unclean; kitchenettes, furniture and TV's are not great. Neglected, old rooms with poor A/C, although views are pleasant.

“Free local phone service” “Fantastic panoramic view” “Excellent water pressure”

Pool

46/100
5 reviews

Bad pool.

“No jacuzzi” “Pool bar wasn't open” “Pool closed”

Amenities

46/100
66 reviews

Old facilities and unpleasant entrance area.

“No restaurants, or roulette tables” “Noise from the hallway” “Hall way in need of repair”

Vibe

41/100
77 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish.

“Noise from the hallway” “Dated carpeting” “Hall way in need of repair”

Bar

36/100
28 reviews

Overpriced, poor bar.

“Slow drink service” “No cocktail waitress” “No free coffee in room”

WiFi

33/100
37 reviews

Poor, over-priced WiFi.

“You have to pay for Internet” “Internet was charged for” “Internet speed and security was not impressive”

Ranked top 51% by families, with a score of 69

Good to know

  • Bad pool

    “No jacuzzi” “Pool bar wasn't open”

  • Expensive beverages

    “Coffee cost extra” “Coffee in the morning was pricey”

  • Old rooms

    “Old fixtures” “Pillows old and lumpy”

  • Bad furniture

    “Dated carpeting” “Couch was pretty well worn”

Review highlights

Location

80/100
42 reviews

Great location with good parking availability.

“Location is excellent” “Excellent parking” “Good view of mountains”

Service

68/100
71 reviews

Friendly, more-or-less professional service, and so-so reception.

“Servers exceeded my expectations” “Excellent cleaning staff” “Hotel management are not hospitable”

Value

60/100
47 reviews

Fairly good value for money. Expensive beverages. Internet is expensive.

“Free local phone service” “Affordable, clean, friendly staff” “Complimentary valet parking”

Cleanliness

50/100
68 reviews

Room and bathroom cleanliness is lacking. Unclean hotel facilities.

“Badly stained carpeting” “Stains on the carpet” “Coffee pot was dirty”

Breakfast

50/100
4 reviews

Breakfast is average.

“Yummy for breakfast” “Huge brunch” “No complimentary breakfast”

Pool

47/100
11 reviews

Bad pool.

“No jacuzzi” “Pool bar wasn't open” “Pool closed”

Comfort

46/100
34 reviews

Uncomfortable, cramped rooms with poor A/C. Okay beds and quiet enough rooms.

“Pillows old and lumpy” “Broken box springs” “Dirty blankets”

Room

42/100
122 reviews

Small, outdated rooms in need of better maintenance. Views are good, menus are average, and rooms are acceptably clean. Untidy bathrooms and bad A/C, minibar and furniture.

“Shower head was broken” “Hotel room was horrible” “Coffee pot was dirty”

Bar

39/100
9 reviews

Overpriced, poor bar.

“Slow drink service” “No cocktail waitress” “No free coffee in room”

WiFi

36/100
15 reviews

Poor, over-priced WiFi.

“You have to pay for Internet” “Internet was charged for” “Internet speed and security was not impressive”

Amenities

34/100
26 reviews

Old facilities and unpleasant entrance area.

“No restaurants, or roulette tables” “Noise from the hallway” “Hall way in need of repair”

Vibe

30/100
24 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Noise from the hallway” “Dated carpeting” “Hall way in need of repair”

Ranked top 41% by solo travelers, with a score of 73

Good to know

  • Great view

    “Fantastic view of downtown” “Beautiful views from room”

  • Internet is expensive

    “No free internet” “You have to pay for Internet”

  • Old facilities

    “Old property” “Dated decor”

  • Poor hotel buildings

    “No restaurants, or roulette tables” “Noise from the hallway”

Review highlights

Location

79/100
34 reviews

Great location with good parking availability.

“Location is excellent” “Excellent parking” “Good view of mountains”

Food

68/100
18 reviews

Food is all right.

“Staff in the steak house were very excellent” “Prime Rib was dry” “No 24 hour café”

Service

64/100
43 reviews

Friendly, more-or-less professional service, and so-so reception.

“Servers exceeded my expectations” “Maid service was excellent” “Hotel management are not hospitable”

Cleanliness

61/100
30 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Facilities are very clean and comfortable” “Badly stained carpeting” “Stains in the sink”

Value

61/100
35 reviews

Fairly good value for money. Internet is expensive.

“Free local phone service” “Affordable, clean, friendly staff” “Complimentary valet parking”

Room

56/100
62 reviews

Views are good, menus are average, and rooms are acceptably clean. Dilapidated rooms and bathrooms.

“Free local phone service” “Excellent water pressure” “Shower head was broken”

Comfort

49/100
19 reviews

Uncomfortable. Okay beds and quiet enough rooms.

“Pillows old and lumpy” “Broken box springs” “Dirty blankets”

Amenities

40/100
23 reviews

Old facilities.

“No restaurants, or roulette tables” “Noise from the hallway” “Hall way in need of repair”

Bar

35/100
5 reviews

Bar is not good.

“Slow drink service” “No cocktail waitress” “No free coffee in room”

Vibe

34/100
19 reviews

Poor vibe. Hotel is outdated. Hotel is relatively stylish.

“Noise from the hallway” “Dated carpeting” “Hall way in need of repair”

WiFi

32/100
11 reviews

Poor, over-priced WiFi.

“You have to pay for Internet” “Internet was charged for” “Internet speed and security was not impressive”

Ranked top 46% by business travelers, with a score of 69

Good to know

  • Friendly service

    “Hotel staff was amazing and very welcoming” “Friendly, helpful and professional staff”

  • Great location

    “Location is excellent” “Excellent parking”

Review highlights

Location

80/100
9 reviews

Great location.

“Location is excellent” “Excellent parking” “Good view of mountains”

Service

71/100
31 reviews

Friendly, more-or-less professional service, and so-so reception.

“Servers exceeded my expectations” “Hotel staff was amazing and very welcoming” “Excellent cleaning staff”

Cleanliness

63/100
14 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Vacuumed floor” “Badly stained carpeting” “Stains in the sink”

Value

59/100
19 reviews

Fairly good value for money.

“Free local phone service” “Affordable, clean, friendly staff” “Complimentary valet parking”

Comfort

49/100
12 reviews

Uncomfortable, small rooms, with decent beds.

“Pillows old and lumpy” “Broken box springs” “Dirty blankets”

Room

49/100
41 reviews

Run-down, small rooms and unpleasant bathrooms. Rooms are quite clean and beds are standard.

“Shower head was broken” “Hotel room was horrible” “Coffee pot was dirty”

Amenities

43/100
10 reviews

Poor hotel buildings.

“No restaurants, or roulette tables” “Noise from the hallway” “Hall way in need of repair”

Vibe

37/100
9 reviews

Poor vibe. Hotel is outdated.

“Noise from the hallway” “Dated carpeting” “Hall way in need of repair”

WiFi

32/100
4 reviews

Bad internet service.

“You have to pay for Internet” “Internet was charged for” “Internet speed and security was not impressive”

Good to know

  • Internet is expensive

    “No free internet” “You have to pay for Internet”

Review highlights

Location

80/100
5 reviews

Great location.

“Location is excellent” “Excellent parking” “Good view of mountains”

Value

59/100
10 reviews

Fairly good value for money. Internet is expensive.

“Free local phone service” “Affordable, clean, friendly staff” “Complimentary valet parking”

WiFi

31/100
6 reviews

Poor, over-priced WiFi.

“You have to pay for Internet” “Internet was charged for” “Internet speed and security was not impressive”

Good to know

  • Hotel is outdated

    “Dated carpeting” “Slot machines outdated”

Review highlights

Location

85/100
8 reviews

Great location.

“Location is excellent” “Excellent parking” “Good view of mountains”

Food

70/100
6 reviews

Delicious food.

“Steak house was excellent so worth” “Wonderful dining experience” “Food was delicious”

Cleanliness

63/100
5 reviews

Clean.

“Stains in the sink” “Coffee pot was dirty” “Carpet was very dirty”

Service

62/100
5 reviews

Service is adequate.

“Servers exceeded my expectations” “Maid service was excellent” “Excellent check in staff”

Value

62/100
9 reviews

Fairly good value for money.

“Free local phone service” “Affordable, clean, friendly staff” “Complimentary valet parking”

Room

56/100
10 reviews

Room is all right.

“Free local phone service” “Excellent water pressure” “Shower head was broken”

Vibe

33/100
6 reviews

Poor vibe. Hotel is outdated.

“Noise from the hallway” “Dated carpeting” “Hall way in need of repair”

Good to know

  • Poor hotel buildings

    “No restaurants, or roulette tables” “Noise from the hallway”

  • Small rooms

    “Beds looked small” “Bathroom was tiny”

  • Poorly-maintained rooms

    “Couch was pretty well worn” “Toilet did not flush”

  • Hotel is outdated

    “Dated carpeting” “Slot machines outdated”

Review highlights

Location

82/100
526 reviews

Great location. Parking is average, although the hotel is inconvenient to reach by car. Central location near excursions, sightseeing, restaurants, and bars. Affordable parking. Close to the train station and the airport. Shopping is ok.

“Location is excellent” “Excellent parking” “Good view of mountains”

Service

68/100
875 reviews

Reception friendly and relatively professional, with great restaurant service. Housekeeping and management are lacking. Room service is poor. Disorganized booking process. Hotel security is ok. Poor bar service.

“Servers exceeded my expectations” “Hotel staff was amazing and very welcoming” “Excellent cleaning staff”

Cleanliness

62/100
578 reviews

Room and bathroom cleanliness is lacking. Unclean hotel facilities.

“Badly stained carpeting” “Coffee pot was dirty” “Carpet was very dirty”

Value

62/100
596 reviews

Fairly good value for money. Bar and restaurant are expensive. Internet is expensive. Acceptable breakfast prices.

“Free local phone service” “Affordable, clean, friendly staff” “Complimentary valet parking”

Breakfast

57/100
43 reviews

Decent and moderately priced breakfast.

“Yummy for breakfast” “Huge brunch” “No complimentary breakfast”

Room

52/100
1357 reviews

Views are good, menus are average, and rooms are acceptably clean. Poorly-maintained, cramped, old rooms with horrible A/C. Small rooms and dirty bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.

“Free local phone service” “Excellent water pressure” “Badly stained carpeting”

Comfort

50/100
485 reviews

Uncomfortable, small rooms with lousy air conditioning and small bathrooms. Okay beds and quiet enough rooms.

“Pillows old and lumpy” “Broken box springs” “Dirty blankets”

Pool

46/100
45 reviews

Bad pool.

“No jacuzzi” “Pool bar wasn't open” “Pool closed”

Amenities

44/100
326 reviews

Old facilities and poor entrance area, but okay hotel grounds. Bad architecture.

“No restaurants, or roulette tables” “Noise from the hallway” “Hall way in need of repair”

Bar

41/100
110 reviews

Overpriced, poor bar. Poor bar service.

“Slow drink service” “No cocktail waitress” “No free coffee in room”

Vibe

38/100
325 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish.

“Noise from the hallway” “Dated carpeting” “Hall way in need of repair”

WiFi

38/100
161 reviews

Poor, over-priced WiFi.

“You have to pay for Internet” “Internet was charged for” “Internet speed and security was not impressive”

Ranked top 46% by couples, with a score of 70

Good to know

  • Wonderful sightseeing

    “Close to the museums” “A 5 minute walk to the river walk”

  • Train station is close

    “Train and bus station are close to the” “Proximity to the train station”

  • Near city centre

    “In the heart of downtown” “In the middle of the city”

  • Affordable parking

    “Complimentary valet parking” “Free self parking”

Review highlights

Location

80/100
128 reviews

Great location, close to the train station. Average parking. Near to downtown with good options for sightseeing. Affordable parking.

“Location is excellent” “Excellent parking” “Good view of mountains”

Service

65/100
174 reviews

Friendly, more-or-less professional service, and so-so reception. Room service is poor.

“Servers exceeded my expectations” “Maid service was excellent” “Excellent check in staff”

Cleanliness

62/100
132 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Facilities are very clean and comfortable” “Badly stained carpeting” “Stains in the sink”

Breakfast

54/100
13 reviews

Decent and moderately priced breakfast.

“Yummy for breakfast” “Huge brunch” “No complimentary breakfast”

Comfort

54/100
131 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms are small with poor air conditioning.

“Worn out mattress” “Pillows old and lumpy” “Broken box springs”

Value

54/100
120 reviews

Fairly good value for money. Bar and restaurant are expensive. Internet is expensive. Acceptable breakfast prices.

“Free local phone service” “Affordable, clean, friendly staff” “Complimentary valet parking”

Room

50/100
298 reviews

Small, decently clean rooms with okay beds and dingy bathrooms. Views are great, but rooms are outdated and poorly-maintained. Substandard furniture, A/C, minibar and TV's.

“Free local phone service” “Excellent water pressure” “Shower head was broken”

Pool

46/100
5 reviews

Bad pool.

“No jacuzzi” “Pool bar wasn't open” “Pool closed”

Amenities

46/100
66 reviews

Old facilities and unpleasant entrance area.

“No restaurants, or roulette tables” “Noise from the hallway” “Hall way in need of repair”

Vibe

40/100
73 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish.

“Noise from the hallway” “Dated carpeting” “Hall way in need of repair”

Bar

36/100
28 reviews

Overpriced, poor bar.

“Slow drink service” “No cocktail waitress” “No free coffee in room”

WiFi

35/100
34 reviews

Poor, over-priced WiFi.

“You have to pay for Internet” “Internet was charged for” “Internet speed and security was not impressive”

Ranked top 49% by families, with a score of 67

Good to know

  • Bad pool

    “No jacuzzi” “Pool bar wasn't open”

  • Expensive beverages

    “Coffee cost extra” “Coffee in the morning was pricey”

  • Bad furniture

    “Dated carpeting” “Couch was pretty well worn”

  • Old rooms

    “Old fixtures” “Pillows old and lumpy”

Review highlights

Location

80/100
41 reviews

Great location with good parking availability.

“Location is excellent” “Excellent parking” “Good view of mountains”

Service

68/100
69 reviews

Friendly, more-or-less professional service, and so-so reception.

“Servers exceeded my expectations” “Excellent cleaning staff” “Excellent check in staff”

Value

59/100
46 reviews

Fairly good value for money. Expensive beverages. Internet is expensive.

“Free local phone service” “Affordable, clean, friendly staff” “Complimentary valet parking”

Cleanliness

50/100
68 reviews

Room and bathroom cleanliness is lacking. Unclean hotel facilities.

“Badly stained carpeting” “Coffee pot was dirty” “Carpet was very dirty”

Pool

47/100
11 reviews

Bad pool.

“No jacuzzi” “Pool bar wasn't open” “Pool closed”

Comfort

46/100
33 reviews

Uncomfortable, cramped rooms with poor A/C. Okay beds and quiet enough rooms.

“Pillows old and lumpy” “Broken box springs” “Dirty blankets”

Room

45/100
119 reviews

Small, outdated rooms in need of better maintenance. Views are good, menus are average, and rooms are acceptably clean. Dirty bathrooms, poor furniture, and inadequate A/C.

“Shower head was broken” “Hotel room was horrible” “Coffee pot was dirty”

Bar

39/100
8 reviews

Overpriced, poor bar.

“Slow drink service” “No cocktail waitress” “No free coffee in room”

WiFi

36/100
14 reviews

Poor, over-priced WiFi.

“You have to pay for Internet” “Internet was charged for” “Internet speed and security was not impressive”

Amenities

34/100
25 reviews

Old facilities and unpleasant entrance area.

“No restaurants, or roulette tables” “Noise from the hallway” “Hall way in need of repair”

Vibe

31/100
22 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Noise from the hallway” “Dated carpeting” “Hall way in need of repair”

Ranked top 43% by solo travelers, with a score of 72

Good to know

  • Old facilities

    “Old property” “Dated decor”

  • Internet is expensive

    “No free internet” “You have to pay for Internet”

  • Poor hotel buildings

    “No restaurants, or roulette tables” “Noise from the hallway”

  • Great location

    “Location is excellent” “Excellent parking”

Review highlights

Location

78/100
32 reviews

Great location with good parking availability.

“Location is excellent” “Excellent parking” “Good view of mountains”

Food

68/100
17 reviews

Food is all right.

“Buffet was excellent” “Staff in the steak house were very excellent” “Prime Rib was dry”

Service

64/100
42 reviews

Friendly, more-or-less professional service, and so-so reception.

“Servers exceeded my expectations” “Hotel staff was amazing and very welcoming” “Excellent cleaning staff”

Cleanliness

61/100
30 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Facilities are very clean and comfortable” “Badly stained carpeting” “Stains in the sink”

Value

61/100
32 reviews

Fairly good value for money. Internet is expensive.

“Free local phone service” “Affordable, clean, friendly staff” “Complimentary valet parking”

Room

56/100
60 reviews

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

“Free local phone service” “Fantastic panoramic view” “Excellent water pressure”

Comfort

48/100
18 reviews

Uncomfortable. Okay beds and quiet enough rooms.

“Pillows old and lumpy” “Broken box springs” “Dirty blankets”

Amenities

40/100
23 reviews

Old facilities.

“No restaurants, or roulette tables” “Noise from the hallway” “Hall way in need of repair”

Vibe

34/100
19 reviews

Poor vibe. Hotel is outdated. Hotel is relatively stylish.

“Noise from the hallway” “Dated carpeting” “Hall way in need of repair”

WiFi

33/100
9 reviews

Poor, over-priced WiFi.

“You have to pay for Internet” “Internet was charged for” “Internet speed and security was not impressive”

Ranked top 51% by business travelers, with a score of 67

Good to know

  • Poorly-maintained rooms

    “Couch was pretty well worn” “Toilet did not flush”

  • Unclean hotel facilities

    “Stinky pet tower” “Common areas seemed rather dirty”

  • Small rooms

    “Beds looked small” “Bathroom was tiny”

  • Friendly service

    “Hotel staff was amazing and very welcoming” “Friendly, helpful and professional staff”

Review highlights

Location

83/100
8 reviews

Great location.

“Location is excellent” “Excellent parking” “Good view of mountains”

Service

71/100
31 reviews

Friendly, more-or-less professional service, and so-so reception.

“Servers exceeded my expectations” “Hotel staff was amazing and very welcoming” “Excellent cleaning staff”

Cleanliness

63/100
14 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Stains in the sink” “Stains on the carpet” “Coffee pot was dirty”

Value

59/100
19 reviews

Fairly good value for money.

“Free local phone service” “Affordable, clean, friendly staff” “Complimentary valet parking”

Comfort

49/100
12 reviews

Uncomfortable, small rooms, with decent beds.

“Pillows old and lumpy” “Broken box springs” “Dirty blankets”

Room

49/100
41 reviews

Run-down, small rooms and unpleasant bathrooms. Rooms are quite clean and beds are standard.

“Shower head was broken” “Hotel room was horrible” “Coffee pot was dirty”

Amenities

43/100
10 reviews

Poor hotel buildings.

“No restaurants, or roulette tables” “Noise from the hallway” “Hall way in need of repair”

Vibe

37/100
9 reviews

Poor vibe. Hotel is outdated.

“Noise from the hallway” “Dated carpeting” “Hall way in need of repair”

WiFi

32/100
4 reviews

Bad internet service.

“You have to pay for Internet” “Internet was charged for” “Internet speed and security was not impressive”

Review Semantics by TrustYou

Customer Reviews of Harrah's Reno

3.5 out of 5. Based on 1765 guest reviews , Average

Property Description

Harrah’s is conveniently located in the center of Downtown Reno, ten minutes from the Reno Tahoe International Airport. Surrounded by a variety of specialty stores, restaurants, and the picturesque Truckee River, Harrah’s Reno is the city’s premier downtown facility. Harrah’s features 928 beautifully appointed rooms and suites, including all the luxurious bath amenities, a full-size health club and seasonal pool. With 14,000 square feet of meeting space in our Convention Center, we’re well equipped to handle any size group. Harrah’s also has seven great restaurants, including our newest addition, Ichiban's Japanese Steakhouse and the award-winning Harrah’s Steak House. Plus, Sammy’s Showroom, which features nightly entertainment, lavish stage productions and hot headliners. For your night relaxation we have the elegant Sapphire Lounge that has both an exciting and warm atmosphere. We also offer valet, self-parking and complimentary shuttle service. With so much to offer, Harrah’s Reno’s guests may never have to leave.

Green Sustainability

Yes!

Details / Other Expenses

Check In: 4:00 pm
Check Out: 12:00 pm
Year of Last Renovation: 2007
Floors: 24
Rooms: 928
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 200
Handicap Rooms:
Suites: 48
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 14
Meeting Space: 24000 sq. feet
Banquet Space: Holds 1200 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 24 hours
Pool Info: Outdoor Seasonal
Policies / Expenses
Cancellation:
72-Hour
Nightly Parking: Free
Typical Group Deposit: $200.00
Total Taxes: 13.50%
Total Misc Fees: $13.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 13.50%
Resort/Hotel Fee: 10.00 Per Night
Additional Person Fee: 10.00 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
$60.00 per day per room 50lb max


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Car rental
  • Central location
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Games room
  • Garage
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Five Minutes from Reno-Tahoe International Airport.

Airport Shuttle? Sorry, no airport shuttle available.

About Harrahs Hotels & Casinos

  • Biggest casino brand in the U.S. with 16 locations
  • Whether looking for business meeting space, a fun filled wedding, or a great group getaway, Harrah's offers the best in world-class entertainment, gaming, and dining experiences
  • Main amenities include a casino, multiple restaurants, fitness center, full service spa, nightclub, free Wi-Fi, and free parking based on the specific location
  • Some properties like the Harrah's Hotel & Casino in Laughlin, NV offer beautiful water views all on a private beach to the Harrah's in New Orleans with views of the Mississippi river and New Orleans skiline
  • Harrah's offers a little something for everyone

The Harrahs Hotels & Casinos highlights above are subject to change without notice.

Previously known as:
Harrah's, Harrah's Casino Hotel Reno, Harrah's Hotel, Harrah's Hotel & Casino Reno

Hotel Rate Trends at Harrah's Reno

Rate fluctuations of Harrah's Reno

The chart above shows averages of prices for both group/meeting prices and the best individual traveler rates our rate checker could find at the time the group bid was submitted. The most competitive group/meeting discount shown is 7.3% in November 2015 and the highest average individual rate is $268 in the month of August 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Harrah's Reno in a month when rates are lower.

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