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Average
3.0/5
Based on 2856 guest reviews
- Our hotel comes with an outdoor pool
- 215 rooms in property
- Hotel has 5 floors
- Hotel has 7 suites
- Check-in: 4:00 pm
- Check-out: 11:00 am
- Group friendly rating of 10.0/10
- 6 conference rooms in property
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Great Smoky Mountains National Park, Ripley's Aquarium of the Smokies, Ober Gatlinburg, Rafting in the Smokies and Zipline, Motion Ride Theater, Gatlinburg Sky Lift, WonderWorks, Titanic, Dixie Stampede, Outlet Malls, Harrah's Casino in Cherokee, Star Cars Museum, Dollywood
Map & Landmarks: Glenstone Lodge
Verified Reviews of Glenstone Lodge
Below are the verified reviews from guests that we have booked recently: "Excellent place, amenities and restaurant."
Overall Score4.0/ 5
Excellent place, excellent amenities, glad the restaurant is open.
Natalie S. (Individual traveler, booked 1 room), from 
14-Dec-2022 Verified Review, stayed from Fri Dec 09 to Mon Dec 12 2022 at a $124.99 average nightly rate. 
Response from Management on 21-Dec-2022:
Hi Natalie, Thank you for the review of your recent stay at the Glenstone Lodge. Happy to hear that you enjoyed our amenities, location and restaurant.Our staff works hard to make our guests happy and your feedback is greatly appreciated. We hope to have the pleasure of serving you again on your next trip to the Smokies.Merry Christmas!Claudette Geoffrion, Director of Sales
"Exactly what you should expect."
Overall Score4.0/ 5
Not the best and definitely not the worst. It is exactly what I expected.
Eric S. (Individual traveler, booked 1 room), from
17-Jul-2022 Verified Review, stayed from Sat Jul 16 to Mon Jul 18 2022 at a $153.99 average nightly rate. "Great Experience"
Overall Score5.0/ 5
Clean, fun for the kids, close to everything! Great price!
Jennifer L. (Individual traveler, booked 1 room), from
07-Jun-2022 Verified Review, stayed from Fri Jun 03 to Sun Jun 05 2022 at a $164.99 average nightly rate. "Hotel was very nice."
Overall Score4.0/ 5
The hotel overall was nice. Beds were comfortable. Pool areas inside and outside were extremely nice.
Bill M. (Individual traveler, booked 1 room), from
23-May-2022 Verified Review, stayed from Fri May 20 to Sat May 21 2022 at a $129.98 average nightly rate. "Clean Rooms!"
Overall Score5.0/ 5
Clean rooms; very well satisfied.
Rick K. (Individual traveler, booked 1 room), from
16-Mar-2022 Verified Review, stayed from Tue Mar 15 to Thu Mar 17 2022 at a $141.99 average nightly rate. "It’s was terrible the fake cop/ security was very disrespectful."
Overall Score3.0/ 5
I will not come back to the property because of the racist security/fake cop. He said my black associates and I were loud and the lobby closed at 11 and had to leave. But then the next day a whole other organization (white)was in the lobby loud and it was around 12 and not one time did he come out to address them about being loud or told them to leave because the lobby closes at 11.
Karicka F. (Individual traveler, booked 1 room), from
01-Mar-2022 Verified Review, stayed from Fri Feb 25 to Sun Feb 27 2022 at a $101.99 average nightly rate. "Friendly staff and great location."
Overall Score3.0/ 5
This is an average lodge with unexpected surprises (indoor pool). Friendly staff. Perfect location to get to our football tournament without any traffic. Great walking distance to the strip.
Ravyn H. (Individual traveler, booked 1 room), from
03-Dec-2021 Verified Review, stayed from Fri Nov 19 to Mon Nov 22 2021 at a $154.99 average nightly rate. Response from Management on 08-Dec-2021:
Hi, Ravyn, Thank you for the great review. We are happy that we met your expectations and that you all enjoyed our pool and ideal location to Rocky Top Sportsworld and downtown. We work hard to make our guests happy and we appreciate your feedback! So many people forget to mention on social media when they are happy with a property and have positive feedback to share. We'd be so grateful if you would review us on TripAdvisor: It's the world's largest travel site helping millions of visitors every month plan the perfect trip.Our guests often tell us how helpful it is to read past guests' reviews from Trip Advisor before booking their own visits. We hope you'll choose Glenstone Lodge again the next time you're in Gatlinburg. Thanks again.
"Mildew carpet matteress worn out."
Overall Score3.0/ 5
Same as above, carpet damp,.
Ronald W. (Individual traveler, booked 1 room), from
27-Oct-2021 Verified Review, stayed from Mon Oct 25 to Wed Oct 27 2021 at a $136.99 average nightly rate. "Wonderful staff, terrific rooms."
Overall Score5.0/ 5
First stay,at this motel. Will return.
Lester W. (Individual traveler, booked 1 room), from
06-Jun-2021 Verified Review, stayed from Sat Jun 05 to Sun Jun 06 2021 at a $185.99 average nightly rate. "Oh Boy."
Overall Score2.0/ 5
Glenstone Lodge is a decent motel, with most rooms having exterior entrances. There was no breakfast, however this was due to apparent renovations that were currently underway. The front desk staff was hit or miss with attitude, most of the time if I had a question, it felt as though I was bothering them and I was not worth their time. These two things I can overlook. The biggest draw back for me was the presence of a hotel staff member monitoring the pool with a six sided mock sheriff's badge, handcuffs and A LOADED GUN. what the actual? Are you trying to tell me if my kid dives in the "no diving" area, you're planning on shooting him? That was completely inexcusable and for that matter, I doubt me or my family will stay at this property again.
Jason D. (Individual traveler, booked 1 room), from
25-Apr-2021 Verified Review, stayed from Fri Apr 23 to Sun Apr 25 2021 at a $125.99 average nightly rate. "Outdated"
Overall Score1.0/ 5
Rooms was not properly clean and not one housekeeping cart had the proper cleaning spray. The white comforter on my bed had a blood stain.
Cassandra W. (Group coordinator, booked 2 rooms), from
25-Oct-2020 Verified Review, stayed from Wed Oct 21 to Fri Oct 23 2020 at a $97.99 average nightly rate. "Not Pleased"
Overall Score2.0/ 5
The room was so hot when we arrived and did not finally reach a comfortable temperature until around 1am. There was also used toilet paper in the commode that was a disgusting find. There was no curtains to cover the windows at night to keep the lights out of the room. We could not get a restful nights sleep because of this. The refrigerator was hot upon arrival, as well. It finally cooled to a normal temperature the next day. The bed spread was stained in spots and just made us feel very unclean during the stay. Other than that, the pool seemed good. My children enjoyed playing in it. The hotel itself seemed clean and maintained. But for our overall experience, we just were not completely satisfied.
Cassandra C. (Individual traveler, booked 1 room), from
07-Sep-2020 Verified Review, stayed from Fri Sep 04 to Sun Sep 06 2020 at a $160.99 average nightly rate. "Misrepresented"
Overall Score3.0/ 5
The photos misrepresent this property.
Crystal G. (Individual traveler, booked 1 room), from
13-Aug-2019 Verified Review, stayed from Sat Aug 10 to Sun Aug 11 2019 at a $128.25 average nightly rate. Property Description
Well known as the Gatlinburg vacation "Tradition", The Glenstone Lodge is a beautiful 215 room resort property conveniently located to all the attractions and shopping in Gatlinburg. All the rooms were renovated summer of 2016. With 12,000 square feet of meeting and conference space renovated Feb. 2020, a Breakfast Buffet (Restaurant renovated October 2019)prepared by award winning professional chefs and 2 swimming pools including an outdoor pool in season. The Glenstone has something to offer everybody from the all American vacationer to a large conference of 500 or more attendees.
Details / Other Expenses
| Check In: | 4:00 pm |
| Check Out: | 11:00 am |
| Year of Last Renovation: | 2016 |
| Floors: | 5 |
| Rooms: | 215 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 215 |
| Handicap Rooms: | 5 |
| Rooms with 1 Bed: | 15 |
| Rooms with 2 Beds: | 200 |
| Suites: | 7 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 6 View Spaces |
| Meeting Space: | 29350 sq. feet |
| Banquet Space: | Holds 700 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
| Pool Info: Large Park-like area with multi-level indoor pool. Open 9AM - 11PMScenic Outdoor pool - open during season. | |
Policies / Expenses
| Cancellation: 72 hours prior to arrival | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | $350.00 |
| Total Taxes: | 12.75% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 9.75% |
| City Tax: | 3.00% |
| Food and Beverage Tax: | 11.25% |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Food and Beverage Service Charge: | 18.00% |
| Banquet Bartender Fees: | 40.00 Per Hour ($40 first hr, $25 additl) |
| Avg. Buffet Breakfast Cost: | 9.95 Per Person |
| Avg. Plated Lunch Cost: | 12.00 Per Person |
| Avg. Plated Dinner Cost: | 25.00 Per Person |
| Avg. Buffet Dinner Cost: | 30.00 Per Person |
| Banquet Gallon of Coffee: | 20.00 Per Item (per gallon) |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Bus parking
- Camping or barbeque facilities
- Central location
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private car parking
- Quiet location
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
McGhee Tyson AirportKnoxville, TNA Short 45 minute driveShuttle service can be arranged by hotel
Local Shuttle Info: Trolley stop located directly in front of the hotel and runs every 20 minutes from 7:30 am - 11:00 pm daily in the summer and daily from 8:00 am -6:00 pm winter hours.
Breakfast Information
Full Breakfast buffet offered from 7am to 11am, cost $7.95/person.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Free parking for our guests.
Internet / WiFI
Free Wi-Fi offered to our guests.
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Meeting Rooms and Banquet Rooms at Glenstone Lodge
Below are the meeting, banquet, conference and event spaces at Glenstone Lodge.
Feel free to use the Glenstone Lodge meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Gatlinburg event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Ballroom | 85 x 56 x 10 | 4760 | 300/-- | 277 | 280 | 114 | 136 | 114 | 30/24 | 550 | 476 | 476 |
Close This BallroomRoom Type: Ballroom Total Size: 4760 Sq. Mi Dimensions: 85 x 56 x 10 Ft. Floor Level: Ground Level Power Outlets: 16 Columns: 0 Windows: 16 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
 | ||||||||||||
| Azalea Room | 56 x 35 x 10 | 1960 | 120/-- | 114 | 125 | 47 | 56 | 47 | 12/10 | 205 | 196 | 196 |
Close This Azalea RoomRoom Type: General Meeting Room Total Size: 1960 Sq. Mi Dimensions: 56 x 35 x 10 Ft. Floor Level: Power Outlets: 5 Columns: 0 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
| ||||||||||||
| Dogwood I | 56 x 25 x 10 | 1400 | 70/-- | 82 | 80 | 34 | 40 | 34 | 9/7 | 145 | 140 | 140 |
Close This Dogwood IRoom Type: General Meeting Room Total Size: 1400 Sq. Mi Dimensions: 56 x 25 x 10 Ft. Floor Level: Ground Level Power Outlets: 5 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
| ||||||||||||
| Dogwood II | 50 x 25 x 10 | 1250 | 64/-- | 73 | 75 | 30 | 36 | 30 | 8/6 | 125 | 125 | -- |
Close This Dogwood IIRoom Type: General Meeting Room Total Size: 1250 Sq. Mi Dimensions: 50 x 25 x 10 Ft. Floor Level: Ground Level Power Outlets: 6 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
| ||||||||||||
| Highlander | 60 x 23 x 10 | 1380 | 70/-- | 80 | 70 | 33 | 39 | 33 | 9/7 | 120 | 138 | 138 |
Close This HighlanderHighlander is a great space for a small dinner, meeting, or even a hospitality and reception. Room Type: General Meeting Room Total Size: 1380 Sq. Mi Dimensions: 60 x 23 x 10 Ft. Floor Level: 2 Power Outlets: 6 Columns: 0 Windows: 10 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
 | ||||||||||||
| Riverdeck Pavilion | 120 x 30 x 12 | 3600 | 300/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Riverdeck PavilionThis is a wonderful spot for a cookout. Our riverdeck pavilion sits along the banks of the LeConte Creek. Hear the sounds of the rushing stream over the mountain stones. Listen to nature. Add some entertainment and it becomes an event remembered for years. Room Type: Outdoor Miscellaneous Total Size: 3600 Sq. Mi Dimensions: 120 x 30 x 12 Ft. Floor Level: Ground Level Power Outlets: 7 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
 | ||||||||||||
| Outdoor Pool | 120 x 60 x 0 | 7200 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 720 | -- |
Close This Outdoor PoolRoom Type: Pool Deck Total Size: 7200 Sq. Mi Dimensions: 120 x 60 x 0 Ft. Floor Level: Ground Level Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Indoor Pool | 120 x 65 x 34 | 7800 | --/-- | -- | -- | -- | -- | -- | 49/39 | -- | 780 | -- |
Close This Indoor PoolThis park-like with our multi-level pool and waterfall is ideal for receptions and exhibits. Room Type: Pool Deck Total Size: 7800 Sq. Mi Dimensions: 120 x 65 x 34 Ft. Floor Level: Ground Level Natural Light?: Yes Amenities Available
 | ||||||||||||
Planning an Event? Gatlinburg Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Glenstone Lodge
What time is check in?
Check in time is 4:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Glenstone Lodge have?
There are 215 rooms in the property.
Is there any meeting space at Glenstone Lodge?
Yes, they have 6 meeting rooms that can support various table layouts.
What kind of breakfast is at Glenstone Lodge?
Full Breakfast buffet offered from 7am to 11am, cost $7.95/person.
What parking is available at Glenstone Lodge?
Free parking for our guests.
How much does internet cost?
Free Wi-Fi offered to our guests.
Can I get a AAA rate at Glenstone Lodge?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Glenstone Lodge?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a pool at Glenstone Lodge?
Yes, there is a pool on-site at the property. Large Park-like area with multi-level indoor pool. Open 9AM - 11PMScenic Outdoor pool - open during season..
Testimonials:
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