GLENSTONE LODGE

504 Historic Nature Trail, Gatlinburg, TN 37738 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Mountain Hotel in Sevier County
35.70535-83.517
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Average
3.0/ 5

Based on 900 guest reviews

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  • Our hotel comes with an outdoor pool
  • Avg. Group Discount of 20.0%!
  • 215 rooms in property
  • Hotel has 5 floors
  • Hotel has 7 suites
  • Check-out: 11:00 am
  • Group friendly rating of 10.0/10
  • 8 conference rooms in property

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Room Types

Check Rates1 Queen Bed Handicapped Accessible Roll in Shower Flat Screen TV Coffee Maker
Non-Smoking
Check Rates1 Queen Bed Handicapped Accessible Roll in Shower Flat Screen TV Coffee Maker Best Available
Non-Smoking
Check Rates2 Queen Beds with Balconies
Non-Smoking
Check Rates2 Queen Beds with Exterior Entrance Refrigerator Flat Screen TV Coffee Maker
Non-Smoking
Check Rates2 Queen Beds with Exterior Entrance Refrigerator Flat Screen TV Coffee Maker Best Available
Non-Smoking
Check Rates2 Queen Beds with Interior Entrance Flat Screen TV Coffee Maker Iron Ironing Board
Non-Smoking
Check Rates2 Queen Beds with Interior Entrance Flat Screen TV Coffee Maker Iron Ironing Board Best Available
Non-Smoking
Check Rates2 Queen Beds with Pool Atrium Accessible Refrigerator Flat Screen TV Coffee Maker
Non-Smoking
Check Rates2 Queen Beds with Pool Atrium Accessible Refrigerator Flat Screen TV Coffee Maker Best Available
Non-Smoking
Check Rates2 Queen Beds with Private Balcony Flat Screen TV Coffee Maker Iron Ironing Board
Non-Smoking
Check Rates2 Queen Beds with Private Balcony Flat Screen TV Coffee Maker Iron Ironing Board Best Available
Non-Smoking
Check RatesKing Bed with Exterior Entrance Refrigerator Flat Screen TV Coffee Maker
Non-Smoking
Check RatesKing Bed with Exterior Entrance Refrigerator Flat Screen TV Coffee Maker Best Available
Non-Smoking
Check RatesKing Bed with Pool Atrium Accessible Refrigerator Flat Screen TV Coffee Maker
Non-Smoking
Check RatesKing Bed with Pool Atrium Accessible Refrigerator Flat Screen TV Coffee Maker Best Available
Non-Smoking
Check RatesKing Bed with Private Balcony and Sleeper Sofa Refrigerator Flat Screen TV Coffee Maker
Non-Smoking
Check RatesKing Bed with Private Balcony and Sleeper Sofa Refrigerator Flat Screen TV Coffee Maker Best Availab
Non-Smoking
Check RatesKing Bed with Private Gas Fireplace Flat Screen TV Coffee Maker Iron Ironing Board
Non-Smoking
Check RatesKing Bed with Private Gas Fireplace Flat Screen TV Coffee Maker Iron Ironing Board Best Available
Non-Smoking
Check RatesKing with Balconies
Non-Smoking
Check RatesKing with Fireplace
Non-Smoking
Check RatesStandard 1 Queen Accessible
Non-Smoking
Check RatesStandard King Poolside
Non-Smoking
Check RatesStandard Room 1 King Bed (Exterior)
Non-Smoking
Check RatesStandard Room 2 Queen Beds (Exterior)
Non-Smoking
Check RatesStandard Room 2 Queen Beds (Interior)
Non-Smoking
Check RatesStandard Room 2 Queen Beds (Poolside)
Non-Smoking

Local Attractions

Great Smoky Mountains National Park, Ripley's Aquarium of the Smokies, Ober Gatlinburg, Rafting in the Smokies and Zipline, Motion Ride Theater, Gatlinburg Sky Lift, WonderWorks, Titanic, Dixie Stampede, Outlet Malls, Harrah's Casino in Cherokee, Star Cars Museum, Dollywood

Verified Reviews of Glenstone Lodge

Below are the verified reviews from guests that we have booked recently:
"Disappointed"
Overall Score3.0/ 5
Booked a block of 6 rooms and told we were all together, but we were in separate wings. Some rooms had nice beds while others had old hard beds. Some rooms were very old and needed updating. Food at buffet was horrible for the price. Staff was rude at check-in. One guy even walked away during conversation and never returned. Outdoor salt water pool was nice. Fridge in room was nice.
(Group coordinator, booked 7 rooms), from US flag
21-Jul-2015 Verified Review, stayed from Thu Jul 16 to Mon Jul 20 2015 at a $89.00 group rate.
Response from Management on 27-Jul-2015:
Dear Sarah,Thank you for your feedback. So sorry that you weren't happy with your stay at the Glenstone Lodge. The prior Sales Manager isn't here anymore and there was no note of your request to keep your family together. Some of you may have been in the renovated section of the hotel while the others weren't. We are in the process of renovating the whole hotel. I will make sure every department mentioned are aware of your complaint. Thank you and hope you'll give us a chance to prove our improvements.

Customer Reviews of Glenstone Lodge

3.0 out of 5. Based on 900 guest reviews, Average

Property Description

Well known as the Gatlinburg vacation "Tradition", The Glenstone Lodge is a beautiful 215 room resort property conveniently located to all the attractions and shopping in Gatlinburg. All the rooms were renovated summer of 2016. With 12,000 square feet of meeting and conference space, a Breakfast Buffet prepared by award winning professional chefs and 2 swimming pools including an outdoor pool in season. The Glenstone has something to offer everybody from the all American vacationer to a large conference of 500 or more attendees.

Details / Other Expenses

Check In:4:00 pm
Check Out:11:00 am
Year of Last Renovation:2016
Floors:5
Rooms:215
Corridors:Both Interior and Exterior Hallways
Non Smoking Rooms:200
Handicap Rooms:5
Suites:7
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:8 View Spaces
Meeting Space:29350 sq. feet
Banquet Space:Holds 700 people
Dist. to Food/Bars: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Pool Info:
Large Park-like area with multi-level indoor pool. Open 9AM - 11PMScenic Outdoor pool - open during season.
Policies / Expenses
Cancellation:
72 hours prior to arrival
Nightly Parking:0
Typical Group Deposit:$350.00
Total Taxes:12.75%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.75%
City Tax: 3.00%
Food and Beverage Tax:11.25%
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Food and Beverage Service Charge:18.00%
Banquet Bartender Fees:40.00 Per Hour ($40 first hr, $25 additl)
Avg. Buffet Breakfast Cost: 9.95 Per Person
Avg. Plated Lunch Cost:12.00 Per Person
Avg. Plated Dinner Cost:25.00 Per Person
Avg. Buffet Dinner Cost:30.00 Per Person
Banquet Gallon of Coffee:20.00 Per Item (per gallon)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Bus parking
  • Camping or barbeque facilities
  • Central location
  • Charge for early check out
  • Child facilities
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

McGhee Tyson AirportKnoxville, TNA Short 45 minute driveShuttle service can be arranged by hotel

Local Shuttle Info: Trolley stop located directly in front of the hotel and runs every 20 minutes from 7:30 am - 11:00 pm daily in the summer and daily from 8:00 am -6:00 pm winter hours.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full Breakfast buffet can be purchased on weekends at $9.95 + tax per person with omelet and waffle station cooked to order by the Chef. Group rates offered when ordered and paid ahead of time. Dependent on season and occupancy, a mini buffet may be offered for $6.00 +tax/person.

Seasonality of Hotel Rates at Glenstone Lodge

Rate fluctuations of Glenstone Lodge

The chart above shows seasonality of prices for both group/meeting quotes and the best individual traveler rates our rate checker could find at the time the group bid was entered. The most competitive group deal shown is 40.2% in August 2015 and the highest average individual rate is $167 in the month of April 2017. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Glenstone Lodge in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Glenstone Lodge

Below are the meeting, banquet, conference and event spaces at Glenstone Lodge.

Feel free to use the Glenstone Lodge meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Gatlinburg event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Ballroom 85 x 56 x 10 4760300/--27728011413611430/24550476476
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Ballroom

Room Type:
Ballroom
Total Size:
4760 Sq. Mi
Dimensions:
85 x 56 x 10 Ft.
Floor Level:
Ground Level
Power Outlets:
16
Columns:
0
Windows:
16
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Ballroom
Azalea Room 56 x 35 x 10 1960120/--11412547564712/10205196196
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Azalea Room

Room Type:
General Meeting Room
Total Size:
1960 Sq. Mi
Dimensions:
56 x 35 x 10 Ft.
Floor Level:
Power Outlets:
5
Columns:
0
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
  • Sound System
Dogwood I 56 x 25 x 10 140070/--82803440349/7145140140
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Dogwood I

Room Type:
General Meeting Room
Total Size:
1400 Sq. Mi
Dimensions:
56 x 25 x 10 Ft.
Floor Level:
Ground Level
Power Outlets:
5
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
  • Sound System
Dogwood II 50 x 25 x 10 125064/--73753036308/6125125--
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Dogwood II

Room Type:
General Meeting Room
Total Size:
1250 Sq. Mi
Dimensions:
50 x 25 x 10 Ft.
Floor Level:
Ground Level
Power Outlets:
6
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
  • Sound System
Highlander 60 x 23 x 10 138070/--80703339339/7120138138
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Highlander

Highlander is a great space for a small dinner, meeting, or even a hospitality and reception.
Room Type:
General Meeting Room
Total Size:
1380 Sq. Mi
Dimensions:
60 x 23 x 10 Ft.
Floor Level:
2
Power Outlets:
6
Columns:
0
Windows:
10
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
  • Sound System
Photo of Highlander
Riverdeck Pavilion 120 x 30 x 12 3600300/--------------/--------
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Riverdeck Pavilion

This is a wonderful spot for a cookout. Our riverdeck pavilion sits along the banks of the LeConte Creek. Hear the sounds of the rushing stream over the mountain stones. Listen to nature. Add some entertainment and it becomes an event remembered for years.
Room Type:
Outdoor Miscellaneous
Total Size:
3600 Sq. Mi
Dimensions:
120 x 30 x 12 Ft.
Floor Level:
Ground Level
Power Outlets:
7
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
  • Sound System
Photo of Riverdeck Pavilion
Outdoor Pool 120 x 60 x 0 7200--/--------------/----720--
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Outdoor Pool

Room Type:
Pool Deck
Total Size:
7200 Sq. Mi
Dimensions:
120 x 60 x 0 Ft.
Floor Level:
Ground Level
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
  • Sound System
Photo of Outdoor Pool
Indoor Pool 120 x 65 x 34 7800--/------------49/39--780--
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Indoor Pool

This park-like with our multi-level pool and waterfall is ideal for receptions and exhibits.
Room Type:
Pool Deck
Total Size:
7800 Sq. Mi
Dimensions:
120 x 65 x 34 Ft.
Floor Level:
Ground Level
Natural Light?:
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
  • Sound System
Photo of Indoor Pool

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"I want to personally thank you for all of your help in planning this special event. I would like to extend to you a personal invitation to stop by the Marriott during our stay so I can thank you in person for helping me in planning." S.P. - Houston, TX

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