Best Western Plus Augusta Civic Center Inn

110 Community Dr., Augusta, ME 04330 United States (USA) near Exit 112 on I-95 (~0.3mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
44.342370-69.797830
+1-800-760-7718
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.0/5

Based on 408 guest reviews

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  • Has an outdoor pool!
  • Free complimentary breakfast
  • The Avg. Group Discount is 29.3%!
  • Gym is available on property
  • 100 rooms in property
  • Check-out: 12:00 PM
  • Hotel has an eco-friendly policy
  • Group friendly rating of 10.0/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible Walk in Shower
Non-Smoking
Check Rates1 King Bed Full Breakfast Accessible Communication Assistance Walk in Shower
Non-Smoking
Check Rates1 King Bed Full Breakfast, Microwave, Refrigerator
Non-Smoking
Check Rates1 King Bed Microfridge 32lcdtv Desk Closet Full Breakfast
Non-Smoking
Check Rates1 King Bed Microwave and Refrigerator 32 Inch LCD Television
Non-Smoking
Check Rates1 King Bed Microwave and Refrigerator 32 Inch LCD Television Desk Closet Full Breakfast
Non-Smoking
Check Rates1 King Bed Mobility Accessible
Non-Smoking
Check Rates1 King Bed Mobility Accessible Commassist Walk Shower Full Breakfast
Non-Smoking
Check Rates1 King Bed Mobility Accessible Communication Assistance Walk in Shower
Non-Smoking
Check Rates1 King Bed Mobility Accessible Communication Assistance Walk in Shower Full Breakfast
Non-Smoking
Check Rates1 King Bed Mobility Accessible Walk in Shower
Non-Smoking
Check Rates1 King Bed Refrigerator, Microwave
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds Accessible
Non-Smoking
Check Rates2 Double Beds Accessible Walk in Shower
Non-Smoking
Check Rates2 Double Beds Full Breakfast Accessible Communication Assistance Roll in Shower
Non-Smoking
Check Rates2 Double Beds Full Breakfast Accessible Communication Assistance Walk in Shower
Non-Smoking
Check Rates2 Double Beds Full Breakfast, Microwave, Refrigerator
Non-Smoking
Check Rates2 Double Beds Microfridge 32lcdtv Desk Closet Full Breakfast
Non-Smoking
Check Rates2 Double Beds Microwave and Refrigerator 32 Inch LCD Television
Non-Smoking
Check Rates2 Double Beds Microwave and Refrigerator 32 Inch LCD Television Desk Closet Full Breakfast
Non-Smoking
Check Rates2 Double Beds Mobility Accessible
Non-Smoking
Check Rates2 Double Beds Mobility Accessible Comast Rollsh Full Breakfast
Non-Smoking
Check Rates2 Double Beds Mobility Accessible Commassist Walk Shower Full Breakfast
Non-Smoking
Check Rates2 Double Beds Mobility Accessible Communication Assistance Roll in Shower
Non-Smoking
Check Rates2 Double Beds Mobility Accessible Communication Assistance Roll in Shower Full Breakfast
Non-Smoking
Check Rates2 Double Beds Mobility Accessible Communication Assistance Walk in Shower
Non-Smoking
Check Rates2 Double Beds Mobility Accessible Communication Assistance Walk in Shower Full Breakfast
Non-Smoking
Check Rates2 Double Beds Mobility Accessible Roll in Shower
Non-Smoking
Check Rates2 Double Beds Refrigerator, Microwave
Non-Smoking
Check RatesCloset Room 2 Double Beds
Non-Smoking
Check RatesCloset Room King Bed
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking

Local Attractions

Augusta Civic Center, Marketplace Mall, Maine State Capitol, Maine State Museum, Old Fort Western.

Verified Reviews of Best Western Plus Augusta Civic Center Inn

Below are the verified reviews from guests that we have booked recently:
"Excellent place to stay."
Overall Score4.0/ 5
Staff was excellent, as was the room and breakfast.
(Individual traveler, booked 1 room), from US flag
19-Dec-2021 Verified Review, stayed from Thu Dec 16 to Fri Dec 17 2021 at a $104.49 average nightly rate.
"Room smelled like a neglected nursing home."
Overall Score2.0/ 5
Based on the title of this review, you may ask yourself “why didn't he ask for a new room”. I did and they both smelled like a nursing home which allowed smoking. The room also smelled like a NYC subway station. Drug deals outside at every hour of the night. Drinks and grilling directly outside of the side entrance closest to our room ( which was fine because those guys were chill and nice people, offered me a beer) staff at the front desk were nice enough. If it wasn't out of necessity, I would have left.
(Individual traveler, booked 1 room), from US flag
10-Sep-2021 Verified Review, stayed from Mon Sep 06 to Wed Sep 08 2021 at a $143.99 average nightly rate.
"Good Location"
Overall Score4.0/ 5
Easy access to 95 and several shopping/restaurants opportunities. Friendly staff.
(Individual traveler, booked 1 room), from US flag
08-Sep-2021 Verified Review, stayed from Fri Sep 03 to Thu Sep 09 2021 at a $137.61 average nightly rate.
"Tired, old, not very clean hotel with paper thin walls."
Overall Score2.0/ 5
I have styed in over 20 hotels in the last 35 days and this was the worst experience of them all and yet one of the highest priced. This hotel needs a total refresh. Not just old and shabby but also not clean.
(Individual traveler, booked 1 room), from US flag
29-Aug-2021 Verified Review, stayed from Fri Aug 27 to Sat Aug 28 2021 at a $236.99 average nightly rate.
"Dump"
Overall Score1.0/ 5
The hotel was a mess, smelled like pot everywhere. Trash all over the place. The hotel looked and felt like they had permanent residents living there. On the plus size the staff were very friendly but not enough for me to ever stay there again or recommended the hotel to others.
(Individual traveler, booked 1 room), from US flag
18-Jun-2021 Verified Review, stayed from Thu Jun 10 to Sun Jun 13 2021 at a $107.87 average nightly rate.
"Do not walk away, RUN."
Overall Score1.0/ 5
Worst hotel/room I have stayed in since I lived in my frat house 30 years ago. Filthy, smelled of weed everywhere. Staff was nice but they can not make up what a dump it is. Never included on your website again would be my advice.
(Individual traveler, booked 1 room), from US flag
13-Jun-2021 Verified Review, stayed from Thu Jun 10 to Sun Jun 13 2021 at a $107.99 average nightly rate.
"Didn't stay as event cancelled."
Overall Score4.0/ 5
I never stay as the event at Augusta civic center was cancelled due the virus. I spoke to terry on 3/23 and was looking for a credit to my Visa. I have not received a credit and would like to know when I can expect it. Please advise. Darlene Crowley.
(Individual traveler, booked 1 room), from US flag
20-Apr-2020 Verified Review, stayed from Sat Apr 18 to Sun Apr 19 2020 at a $95.54 average nightly rate.
"Convenient Place to Stay."
Overall Score3.0/ 5
Average hotel. Convenient, right off the highway. Nice and quiet. Very fair price. Hot breakfast included and a few options to eat right around the hotel.
(Individual traveler, booked 1 room), from US flag
23-Mar-2019 Verified Review, stayed from Wed Mar 20 to Thu Mar 21 2019 at a $89.10 average nightly rate.
3.0 out of 5. Based on 408 guest reviews

Property Description

The Augusta Civic Center Inn is located in the capitol city of Augusta. The hotel is adjacent to the Augusta Civic Center and the Augusta Marketplace mall. The Augusta Civic Center Inn features 101 well-appointed guestrooms, fitness center, outdoor pool, Rooster's restaurant and lounge. In room services and amenities include, hairdyers, irons and ironing boards, refridgerator, microwave, coffee makers, 2-line phones, flat screen TV with free HBO. Room service from the restaurant is also available. Wireless internet throughout hotel and restaurant.

Green Sustainability

TripAdvisor awarded us a Bronze rating as a Green Leader.

Details / Other Expenses

Check In: 2:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2003
Floors: 2
Rooms: 100
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 80
Handicap Rooms:
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: On-site
Policies / Expenses
Cancellation:
72 hrs prior to 4pm day of arrival
Nightly Parking: 0
Typical Group Deposit: $500.00
Total Taxes: 7.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Bus parking
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Laundry valet service
  • Microwave in room
  • Non-smoking rooms
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • Voicemail

Airport & Shuttle Information

Augusta State Airport is located 3.5 miles south of the hotel. Taxi fee from airport is approx. $8.00 one way.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$10.00 per night per pet. Max number of pets per room is two (2).

Cleaning Policies

We are supremely focused on providing a post Covid-19 safe hotel environment for our guests and a safe workspace for our employees. We have instituted the following procedures to provide a safe and comfortable hotel experience for our guests.We have set up full Covid-19 cleaning procedures with direction from hotel brands and the Federal GovernmentOur hotels have all of the necessary PPE items including masks, gloves and will continue to wear these until either government guidance or other authority deems it safe to stopWhen cleaning and disinfecting, we will pay particular attention to high touch point areas, to include door handles, locks and latches, light switches, desk and counter surfaces, coffee maker, telephones, television remote controls, clock radios, drapery pulls, lamps, chair & sofas cushions, trash receptacle touch points, toilet flush handles, water faucet handles, toilets and toilet seats, and flooring.We will thoroughly disinfect waste baskets and recycle bins inside and out

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Previously known as:
Holiday Inn Civic Center

Seasonality of Hotel Rates at Best Western Plus Augusta Civic Center Inn

Rate fluctuations of Best Western Plus Augusta Civic Center Inn

The chart above shows seasonality of prices for both our group prices and the best individual traveler rates our system could find at the time the group/meeting bid was submitted. The best group/meeting discount shown is 54.8% in June 2020 and the highest average individual rate is $259 in the month of June 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Augusta Civic Center Inn in a month when rates are lower.

FAQs about Best Western Plus Augusta Civic Center Inn

What time is check in?

Check in time is 2:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Plus Augusta Civic Center Inn have?

There are 100 rooms in the property.

Is there any meeting space at Best Western Plus Augusta Civic Center Inn?

Yes, they have 1 meeting room that can support various table layouts.

Can I get a AAA rate at Best Western Plus Augusta Civic Center Inn?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Full Breakfast Accessible Communication Assistance Walk in Shower

Can I get a Senior or AARP rate at Best Western Plus Augusta Civic Center Inn?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Accessible Communication Assist

Is there a gym at Best Western Plus Augusta Civic Center Inn?

Yes, there is a gym/fitness area available on-site at the property.

Is there room service at Best Western Plus Augusta Civic Center Inn?

Yes. Excellent room service.

Is there shopping nearby?

Yes. Easily accessible by car and close to shopping areas. Close to shopping area. Great shopping. Most guests liked the proximity to shopping.

Is there a WiFi internet?

Yes. High speed wifi. Free Wifi.

Are there rooms with kitchenettes?

Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.

Is there a pool at Best Western Plus Augusta Civic Center Inn?

Yes, there is a pool on-site at the property..

Can I get a group rate at Best Western Plus Augusta Civic Center Inn?

Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 29.3%.

Testimonials:

Testimonials icon
"I will definitely use your company again, and refer everyone I know to it! I loved that I did not have to be on the phone all day to get a great deal! THANKS!" C.P. - St.George, UT

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