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Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
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Average
3.0/5
Based on 1475 guest reviews
- Complimentary breakfast is offered
- 86 sleeping rooms in hotel
- 3 floors in hotel
- 16 suites in hotel
- Check in: 3 :00pm
- Check out: 11:am
- Groups/Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Local Attractions
ripley's aquarium, aerial tramway, rafting, golf, outlet malls
Map & Landmarks: Microtel
Verified Reviews of Microtel
Below are the verified reviews from guests that we have booked recently:"Not horrible but definitely not the best."
Overall Score3.0/ 5
No coffe makers in room, room wasn't the cleanest, not horribly nasty but not very clean either. Maybe a little too expensive for the price. Very good location though.
Jared C. (Individual traveler, booked 1 room), from 
19-Jun-2020 Verified Review, stayed from Fri Jun 19 to Sat Jun 20 2020 at a $113.99 average nightly rate. 
"Room small and not clean."
Overall Score2.0/ 5
There were bugs in our room when we arrived, the bed sheets were dirty and we had to change them ourselves, there was hair on the washcloths and towels as well as a strong odor of smoke. Even though it was convenient to our event I would never stay at this hotel again.
Timothy R. (Individual traveler, booked 1 room), from
11-Dec-2019 Verified Review, stayed from Fri Dec 06 to Sun Dec 08 2019 at a $124.00 average nightly rate. "Found bugs and room dirty."
Overall Score2.0/ 5
Poor rating due to bugs.
Brian S. (Individual traveler, booked 1 room), from
12-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $122.47 average nightly rate. "Found bed bug in room floor dirty."
Overall Score1.0/ 5
Bed bug in room. Floor dirty and cleaning crew didn't clean up room. Will not be staying here again!
Brian S. (Individual traveler, booked 1 room), from
10-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $122.47 average nightly rate. "Bed bug in room. Not clean."
Overall Score1.0/ 5
Found a bed bug in the room.
Brian S. (Individual traveler, booked 1 room), from
10-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $122.47 average nightly rate. "The keys didn't work very well and it took a long time to get hot water."
Overall Score3.0/ 5
The keys didn't work very well and it took a long, long time to get hot water to the shower.
Deryle B. (Individual traveler, booked 1 room), from
04-Aug-2019 Verified Review, stayed from Thu Aug 01 to Sun Aug 04 2019 at a $146.99 average nightly rate. "Good Location"
Overall Score3.0/ 5
The hotel is in a great location very close to strip. Room was small but large enough for me and my grand daughter.But the air conditioning unit was too loud. I didn't get a good night sleep well I was there.
Janice F. (Individual traveler, booked 1 room), from
24-Jun-2019 Verified Review, stayed from Thu Jun 20 to Sun Jun 23 2019 at a $111.66 average nightly rate. Property Description
Relax at the consistently enjoyable Microtel Inn & Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available. ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.
Details / Other Expenses
| Check In: | 3 :00pm |
| Check Out: | 11:am |
| Year of Last Renovation: | 2006 |
| Floors: | 3 |
| Rooms: | 86 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 80 |
| Handicap Rooms: | 2 |
| Suites: | 16 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 6.0 Mi |
Policies / Expenses
| Cancellation: individual-72 hrsgroups 30 days to 1 week | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | frist night |
| Total Taxes: | 12.75% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- Central location
- Complimentary breakfast
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Fax available
- Free local calls
- Hairdryer available
- Internet - wireless
- Ironing facilities
- Non-smoking rooms
- 24 hours opened
- Pets allowed
- Private bathroom in room
- Quiet location
- Refrigerator
- Self controlled heating/cooling system
- Telephone in all rooms
- Facilities for the disabled
- Handicap accessible
- Ice Maker
- Internet - ethernet
Airport & Shuttle Information
TYS knoxville airport,taxi avialable
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.$ 10.00 per pet per night. max 2 pet per roompet less then 25 Lbspet should be always on leash and under supervison.Penalty $ 80.00 if pet not declare at time of check in
About Microtel Inns
- Enjoy a comfortable night's stay with DreamWellTM bedding
- Breakfast bar offering cold and hot options
- Free wireless internet and local phone calls
- U.S. locations offer free long-distance calls anywhere in the U.S.
- Wonderful property for travelers with disabilities and special needs
The Microtel Inns highlights above are subject to change without notice.
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FAQs about Microtel
What time is check in?
Check in time is 3 :00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Microtel have?
There are 86 sleeping rooms in the hotel.
Is there shopping nearby?
Yes. Great shopping. Every guests reviewed liked the proximity to shopping.
Is there a WiFi internet?
Yes. WiFi system needs upgrading. Wifi didn't work.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. Almost all guests were unsatisfied with the kitchenette.
Testimonials:
"I want to personally thank you for all of your help in planning this special event. I would like to extend to you a personal invitation to stop by the Marriott during our stay so I can thank you in person for helping me in planning." S.P. - Houston, TX
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