Best Western River Cities

31 Russell Plaza Dr., Ashland, KY 41101 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
38.498520-82.677185
+1-800-760-7718
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 169 guest reviews

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  • Has outdoor swimming pool
  • Free comp. breakfast
  • Access to gym on-site
  • 59 sleeping rooms in hotel
  • 3 floors in property
  • 6 suites in property
  • Check in: 3:00pm
  • Groups/Meetings rating of 7.8/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Ashland Town Center Mall, Paramount Arts Center, Central Park, Pendelton Art Gallery, Greenbo State Park

Verified Reviews of Best Western River Cities

Below are the verified reviews from guests that we have booked recently:
"Bad Experience"
Overall Score1.0/ 5
Bed was horrible, staff unhelpful, double charged for room, very unhappy.
(Individual traveler, booked 1 room), from US flag
09-Oct-2021 Verified Review, stayed from Fri Oct 08 to Sat Oct 09 2021 at a $124.99 average nightly rate.
"Bad"
Overall Score1.0/ 5
Double charged, bed was bad, breakfast not good, staff unhelpful, very disappointed.
(Individual traveler, booked 1 room), from US flag
09-Oct-2021 Verified Review, stayed from Fri Oct 08 to Sat Oct 09 2021 at a $124.99 average nightly rate.
"Very friendly and clean."
Overall Score5.0/ 5
Great clean place to stay. Staff very helpful and nice. We used the office space and computer came in handy.
(Individual traveler, booked 1 room), from US flag
13-Dec-2020 Verified Review, stayed from Sat Dec 12 to Mon Dec 14 2020 at a $85.49 average nightly rate.
"Clean and Very Nice Employees"
Overall Score5.0/ 5
Very nice employees, if you have a problem with your room or anyone there they will fix it quick! Very respectful. Clean hotel.
(Individual traveler, booked 1 room), from US flag
07-Mar-2020 Verified Review, stayed from Wed Mar 04 to Thu Mar 05 2020 at a $117.89 average nightly rate.
"Stay at River Cities Best Western review."
Overall Score4.0/ 5
We truly enjoyed our stay at Best Western at River Cities. Every thing we needed was right there and the breakfast was delightful. Yes we would stay there again.
(Individual traveler, booked 1 room), from US flag
20-Aug-2019 Verified Review, stayed from Mon Aug 19 to Tue Aug 20 2019 at a $106.34 average nightly rate.
"Great!"
Overall Score5.0/ 5
Best Western River Cities had it all! Clean, friendly staff, delicious full breakfast, exercise room, pool, great location and even cookies for an evening snack. It was in a plaza, but off Route 23, so it was quiet. Convenient to restaurants, Krogers, Dollar Tree, etc. We will definitely be back!
(Individual traveler, booked 1 room), from US flag
12-Aug-2019 Verified Review, stayed from Thu Aug 08 to Sat Aug 10 2019 at a $94.94 average nightly rate.
"Hotel"
Overall Score4.0/ 5
Very clean and great customer service.
(Individual traveler, booked 1 room), from US flag
22-Apr-2019 Verified Review, stayed from Thu Apr 18 to Fri Apr 19 2019 at a $112.50 average nightly rate.
"Sheets were wrinkled."
Overall Score3.0/ 5
Room appeared to look clean, but did not smell clean. Sheets looked as though someone had slept in them.
(Individual traveler, booked 1 room), from US flag
14-Mar-2019 Verified Review, stayed from Mon Mar 11 to Tue Mar 12 2019 at a $110.00 average nightly rate.
"Very good dog friendly experience!"
Overall Score5.0/ 5
They were very accommodating of our dog and breakfast and snacks we delicious!
(Individual traveler, booked 1 room), from US flag
18-Dec-2018 Verified Review, stayed from Fri Dec 14 to Sun Dec 16 2018 at a $96.29 average nightly rate.
4.0 out of 5. Based on 169 guest reviews

Property Description

Welcome to BEST WESTERN River Cities!Situated off Country Music Highway US 23, the BEST WESTERN River Cities is an affordable and comfortable Ashland hotel for business and leisure travel, plus it offers convenient access to Russell Railroad Days and more.Guests of the BEST WESTERN River Cities will find that each well-appointed guestroom comes complete with all the comforts of home, including cable satellite television with HBO® and free high-speed Internet access. For a great start to the day, a complimentary deluxe hot breakfast is served to hotel guests every morning, and for a great end to the evening, a "cookie break" is offered each night. The on-site outdoor heated swimming pool is a great way to relax and the fully equipped fitness center is the perfect way to get a workout in while traveling on the road.Business and corporate travelers will also enjoy this Ashland hotel's on-site business center, meeting and banquet space that can accommodate up to 50 people. Close proximity to area businesses and medical centers, including Kings Daughters Medical Center and CSX.Just outside this hotel in Ashland, guests will find plenty of things to do and experience, including downtown Ashland, the Paramount Arts Center and more. In addition, Ashland is also home to popular festivals and events, including the Greenup County Horse Show, Russell Railroad Days, Greenbo Antique Show and Poage Landing Days. Greenup County is also the only county that has two Congressional Medal of Honor winners.No matter what you're traveling to or through Ashland, Kentucky for, the BEST WESTERN River Cities will make your stay truly memorable and enjoyable. Book a stay online and save today on a hotel that features real Southern hospitality, comfortable accommodations and affordable rates.

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00am
Year of Last Renovation: 2018
Floors: 3
Rooms: 59
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 59
Handicap Rooms: 4
Rooms with 1 Bed: 26
Rooms with 2 Beds: 33
Suites: 6
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 25000 sq. feet
Banquet Space: Holds 100 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
FEMA Approved: Yes
Pool Info:
Outdoor heated pool open from Memorial Day to ? 10:00am - 10:00pm. Our pool also has a chair lift for mobility accessibility
Ownership: Ashland Hotel LLC.
Policies / Expenses
Cancellation:
24 hours before arrival for individual/ 1 week before arrival for group
Nightly Parking: 0
Total Taxes: 10.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 1.00%
City Tax: 3.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Voicemail

Airport & Shuttle Information

Huntington Tri-State Airport

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free full hot breakfast with eggs, sausage, bacon, biscuits, gravy, fresh fruit, build your own yogurt, cereal, pastries, toast, juice, coffee, tea and more. It is available M-F 6:00am to 10:00am and Sat & Sun 6:00am to 10:30am.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
only dogs with a weight limit of 80lbs are permitted. $20.00 charge per day per pet. only 4 pet rooms on site, 2 queen beds non-smoking on first floor.

Parking Info

We offer free outdoor parking and have room for semi parking.

Internet / WiFI

We offer free high speed internet for all of our guests

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

FAQs about Best Western River Cities

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western River Cities have?

There are 59 sleeping rooms in the hotel.

Is there any meeting space at Best Western River Cities?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Best Western River Cities?

Free full hot breakfast with eggs, sausage, bacon, biscuits, gravy, fresh fruit, build your own yogurt, cereal, pastries, toast, juice, coffee, tea and more. It is available M-F 6:00am to 10:00am and Sat & Sun 6:00am to 10:30am.

What parking is available at Best Western River Cities?

We offer free outdoor parking and have room for semi parking.

How much does internet cost?

We offer free high speed internet for all of our guests

Is there a gym at Best Western River Cities?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Best Western River Cities?

Yes, there is a pool on-site at the property. Outdoor heated pool open from Memorial Day to ? 10:00am - 10:00pm. Our pool also has a chair lift for mobility accessibility.

Testimonials:

Testimonials icon
"I will definitely use you again. The responses to my bid were immediate and the sales managers contacted me personally to come in and look at the facilities and set up the contract." N.W. - Orlando, FL

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