Best Western Crossroads of The Bluffs

2216 27th Ave., Council Bluffs, IA 51501 United States (USA) near Exit 1b on I-29 (~0.2mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
41.235240 -95.876630
+1-800-760-7718
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.0/5

Based on 991 guest reviews

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  • We have an indoor pool
  • Complimentary breakfast is offered
  • Shuttle from airport available
  • Hotel has 107 rooms
  • 2 floors in hotel
  • Check in time: 03:00
  • Group score of 7.5/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Accessible Bathtub Continental Breakfast Free Breakfast
Non-Smoking
Check Rates1 King Bed Continental Breakfast Accessible
Non-Smoking
Check Rates1 King Bed Continental Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check Rates1 King Bed High Speed Internet Accessible Microwave and Refrigerator
Non-Smoking
Check Rates1 King Bed High Speed Internet Accessible Microwave and Refrigerator, Coffee Maker Iron and Ironing
Non-Smoking
Check Rates1 King Bed High Speed Internet, Microwave, Refrigerator, Coffee Maker Iron Hair Continental Breakfas
Non-Smoking
Check Rates1 King Bed Mobility Accessible
Non-Smoking
Check Rates1 King Bed Mobility Accessible Bathtub
Non-Smoking
Check Rates1 King Bed Mobility Accessible Bathtub Continental Breakfast
Non-Smoking
Check Rates1 King Bed Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Continental Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check Rates2 Queen Beds High Speed Internet Accessible Microwave and Refrigerator
Non-Smoking
Check Rates2 Queen Beds High Speed Internet Accessible Microwave and Refrigerator, Coffee Maker Iron and Ironin
Non-Smoking
Check Rates2 Queen Beds High Speed Internet, Microwave, Refrigerator, Coffee Maker Iron Hair Continental Breakf
Non-Smoking
Check Rates2 Queen Beds Refrigerator, Microwave
Non-Smoking
Check RatesHigh Speed Suite with Jacuzzi King Bed
Non-Smoking
Check RatesKing Room Single Occupancy
Non-Smoking
Check RatesKing Room with Bath Tub Disability Accessible Single Occupancy
Non-Smoking
Check RatesKing Suite with Spa Bath Single Occupancy
Non-Smoking
Check RatesMicrowave, Refrigerator, Coffee Maker Iron Room 2 Queen Beds
Non-Smoking
Check RatesMicrowave, Refrigerator, Coffee Maker Iron Room King Bed
Non-Smoking
Check RatesQueen Room with 2 Queen Beds Single Occupancy
Non-Smoking
Check RatesSuite 1 King Bed Continental Breakfast Free WiFi Jetted Tub Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check RatesSuite 1 King Bed Jacuzzi High Speed Internet Accessible
Non-Smoking
Check RatesSuite 1 King Bed Jacuzzi High Speed Internet Accessible Microwave and Refrigerator, Coffee Maker Ha
Non-Smoking
Check RatesSuite 1 King Bed Jacuzzi High Speed Microfridge Coffee Maker, Hair Continental Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Jacuzzi High Speed Microfridge Coffee Maker, Hair Continental Breakfast Free Breakf
Non-Smoking
Check RatesSuite 1 King Bed Jetted Tub
Non-Smoking

Local Attractions

Bass Pro, Zoo, Ameritrade Park, Mid America Center, Centrylink Center

Verified Reviews of Best Western Crossroads of The Bluffs

Below are the verified reviews from guests that we have booked recently:
"Very nice stay."
Overall Score5.0/ 5
Our visit was very comfortable and as close to home as can be. Clean rooms, very kind staff and excellent breakfast. We definitely will come here again if in the area.
(Individual traveler, booked 1 room), from US flag
02-Dec-2022 Verified Review, stayed from Thu Dec 01 to Fri Dec 02 2022 at a $62.99 average nightly rate.
"Disappointing"
Overall Score2.0/ 5
slippery floor instead of a carpet, heating system so noisy we had to turn it off, plenty of room for furniture (e.g. a desk) but the room was bare bones.
(Individual traveler, booked 1 room), from US flag
02-Nov-2022 Verified Review, stayed from Sun Oct 30 to Mon Oct 31 2022 at a $82.99 average nightly rate.
"No carpet, no elevators, no TV when we arrived, no info posted about breakfast hours, tasteless brea"
Overall Score1.0/ 5
Not coming back!
(Individual traveler, booked 1 room), from US flag
27-Sep-2022 Verified Review, stayed from Mon Sep 26 to Tue Sep 27 2022 at a $75.99 average nightly rate.
"Great Customer Service"
Overall Score5.0/ 5
7:00pm Sat., front desk gave us Google map to get out of town, which was helpful. During downpour, the morning kitchen gal got us garbage bags to keep us dry when we went out. Both above and beyond! We commend them!
(Individual traveler, booked 1 room), from US flag
18-Sep-2022 Verified Review, stayed from Thu Sep 15 to Sun Sep 18 2022 at a $116.66 average nightly rate.
"Dirty"
Overall Score2.0/ 5
Dirty I won't be back.
(Individual traveler, booked 1 room), from US flag
23-Aug-2022 Verified Review, stayed from Fri Aug 19 to Sat Aug 20 2022 at a $119.99 average nightly rate.
"Everything was great."
Overall Score5.0/ 5
Everything was great.
(Individual traveler, booked 1 room), from US flag
02-Jul-2022 Verified Review, stayed from Tue Jun 28 to Wed Jun 29 2022 at a $97.99 average nightly rate.
"Terrible Place"
Overall Score1.0/ 5
When we got there I didn't see anything that said it cost $20 per dog. So on top of paying for the room and the cost of the dogs you would think all is good. This is not the case I turned sink on in the bathroom and water poured out all over the floor. Go to turn on the TV to relax after a long day of driving and the TV doesn't work. Going to bed I like to have a cold room but the air conditioner didn't cool the room so we were HOT all night long. The electrical plug by the bed didn't work either so No charging my phone. I will never stay at this place again.
(Individual traveler, booked 1 room), from US flag
13-Jun-2022 Verified Review, stayed from Sun Jun 12 to Mon Jun 13 2022 at a $91.99 average nightly rate.
"The hotel was fine."
Overall Score4.0/ 5
The hotel was fine.
(Individual traveler, booked 1 room), from US flag
09-Jun-2022 Verified Review, stayed from Tue Jun 07 to Wed Jun 08 2022 at a $97.99 average nightly rate.
"Excellent, clean and quiet."
Overall Score4.0/ 5
Rooms excellent, clean, quiet, well maintained hotel. Very satisfied with accommodations. Convenient to interstate along with restaurants and gas.
(Individual traveler, booked 1 room), from US flag
26-Apr-2022 Verified Review, stayed from Sun Apr 24 to Wed Apr 27 2022 at a $69.99 average nightly rate.
"Failed to meet expectations for BW."
Overall Score3.0/ 5
We have been on the road for 28 days and have plenty experience with a variety of hotels. This Best Western is adequate if you overlook the cobwebs everywhere, dirty, torn curtains and broken toilet seat. We didn't have opportunity to use pool/ spa. Breakfast was average continental fare.
(Individual traveler, booked 1 room), from US flag
09-Dec-2021 Verified Review, stayed from Wed Dec 08 to Thu Dec 09 2021 at a $81.99 average nightly rate.
"Breif"
Overall Score4.0/ 5
shower and television hsd issues.
(Individual traveler, booked 1 room), from US flag
30-Nov-2021 Verified Review, stayed from Sat Nov 27 to Sun Nov 28 2021 at a $86.99 average nightly rate.
"Staff was friendly. Hallway smelled. Rooms were dirty. Bathroom was clean. Mattress was awful."
Overall Score3.0/ 5
The lobby and breakfast area look nice. Rooms out dated.Toilet made noise all night after being flushed. The hot breakfast was good. Over all the hotel was way too expensive.
(Individual traveler, booked 1 room), from US flag
29-Sep-2021 Verified Review, stayed from Sat Sep 25 to Sun Sep 26 2021 at a $143.99 average nightly rate.
"Hot breakfast. Pet friendly."
Overall Score3.0/ 5
Smelly hallway,dirty room, terrible pillows.
(Individual traveler, booked 1 room), from US flag
26-Sep-2021 Verified Review, stayed from Sat Sep 25 to Sun Sep 26 2021 at a $143.99 average nightly rate.
"Staff were polite and hard working."
Overall Score2.0/ 5
But the hotel is run down, noisy from all the diesel trucks parked around the lot and had sketchy patrons.
(Individual traveler, booked 1 room), from US flag
09-Sep-2021 Verified Review, stayed from Sun Sep 05 to Mon Sep 06 2021 at a $98.99 average nightly rate.
"Great"
Overall Score4.0/ 5
Very clean and quiet.
(Individual traveler, booked 1 room), from US flag
30-May-2021 Verified Review, stayed from Sat May 29 to Mon May 31 2021 at a $158.49 average nightly rate.
"Descent"
Overall Score3.0/ 5
Good manager reasonably clean. Not terrible hotel.
(Individual traveler, booked 1 room), from US flag
21-Jun-2020 Verified Review, stayed from Sun Jun 21 to Mon Jun 22 2020 at a $79.99 average nightly rate.
"Stay"
Overall Score5.0/ 5
Room was clean and staff was friendly.
(Individual traveler, booked 1 room), from US flag
26-May-2020 Verified Review, stayed from Mon May 11 to Tue May 12 2020 at a $70.99 average nightly rate.
"Enjoyable visit. Extended my stay."
Overall Score5.0/ 5
Nice visit. I extended one more day.
(Individual traveler, booked 1 room), from US flag
23-Mar-2020 Verified Review, stayed from Wed Mar 18 to Tue Mar 24 2020 at a $69.67 average nightly rate.
"Good"
Overall Score5.0/ 5
This place was the only one I could afford for my family during an emergency situation and they were great and very helpful.
(Individual traveler, booked 1 room), from US flag
20-Mar-2020 Verified Review, stayed from Thu Mar 19 to Fri Mar 20 2020 at a $63.76 average nightly rate.
3.0 out of 5. Based on 991 guest reviews

Property Description

Discover this Council Bluff, Iowa hotel offering guests warm Midwestern hospitality and stylish accommodations.Located just minutes from downtown Council Bluffs and Omaha, the BEST WESTERN Crossroads of the Bluffs provides guests with an ideal location and a courteous, service-oriented staff. Guests staying at this Council Bluffs hotel will appreciate the variety of nearby activities and entertainment including golfing, shopping and gambling.The BEST WESTERN Crossroads of the Bluffs offers 107 beautifully decorated, well-appointed guest rooms featuring free high-speed Internet access and cable television with HBO®. This Council Bluffs hotel offers guests an expanded continental breakfast each morning. Other hotel amenities include complimentary daily newspaper, indoor heated swimming pool and exercise facility. Minutes from this hotel, guests can tour downtown Council Bluffs and Omaha and visit Bluffs Run, Henry Doorly Zoo Aquatic Center and Rosenblatt Stadium. Eppley Airfield is also just five miles from the hotel. Make an online reservation today and save at the BEST WESTERN Crossroads of the Bluffs!

Details / Other Expenses

Check In: 03:00
Check Out: 11:00
Year of Last Renovation: 2013
Floors: 2
Rooms: 107
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 75
Handicap Rooms: 4
Suites: 1
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: 5.0 Mi
Policies / Expenses
Cancellation:
24 Hours in advance
Nightly Parking: 0
Total Taxes: 12.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00 Per Night
Occupancy Tax: 3.00%
City Tax: 3.00%
Parking Fee: 0.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 0.00 Per Item
Gym Fee: 0.00 Per Day
Spa Fee: 0.00 Per Day
Shipping Handling Fee: 0.00 Per Item
Additional Person Fee: 0.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day

Amenities / Features


  • Complimentary breakfast
  • Tea and coffee making facilities
  • Airport Shuttle
  • Office or business center
  • Swimming pool - indoor
  • Fax available
  • Laundry facilities
  • Complimentary newspaper
  • Spa
  • Ironing facilities
  • Hairdryer available
  • Non-smoking rooms
  • Jacuzzi
  • Alarm clock
  • Telephone - Free local calls
  • Refrigerator
  • Microwave in room
  • Telephone
  • Telephone in all rooms
  • Voicemail
  • Air conditioning
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: Discover
  • Credit card accepted: Mastercard/Visa

Airport & Shuttle Information

Shuttle available to guests for the downtown airport. Airport is aprox. 15 minutes from hotel.

Local Shuttle Info: No charge to anywhere within 5 miles of the hotel

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $10 per day with a $100 per week maximum.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Previously known as:
Best Western Crossroads

Seasonality and Projections at Best Western Crossroads of The Bluffs

Rate fluctuations of Best Western Crossroads of The Bluffs

The graph above is fluctuations of room rates for both our group prices and the lowest online individual prices we could find at the time the group/meeting bid was submitted. The best group discount displayed is 30.8% in the month of June 2021 and the highest average individual rate is $215 in the month of June 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Crossroads of The Bluffs in a month when rates are lower.

FAQs about Best Western Crossroads of The Bluffs

What time is check in?

Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Crossroads of The Bluffs have?

There are 107 sleeping rooms in the hotel.

Can I get a AAA rate at Best Western Crossroads of The Bluffs?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Continental Breakfast Accessible Must Show AAA ID At Check in

Can I get a Senior or AARP rate at Best Western Crossroads of The Bluffs?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Continental Breakfast Accessible

Is there a pool at Best Western Crossroads of The Bluffs?

Yes, there is a pool on-site at the property..

Testimonials:

Testimonials icon
"I was given lots of different offers, a very quick response time and VIP service on my wedding night. Thanks!" G.R. - Nashville, TN

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