Mainstay Suites

3134 Old Spanish Trail, Houston, TX 77054 United States (USA) near Exit 36 on I-610 (~1.9mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
29.700507-95.377832
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Very Good
4.0/5

Based on 361 guest reviews

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  • Has outdoor swimming pool
  • The Avg. Group Saves 5.5%!
  • Fitness + Health Center
  • 89 rooms in property
  • Check-in: 11:00
  • Check-out: 12:00 PM
  • Group score of 6.9/10

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Texas Medical Center, Houston Zoo, Museum District, Theater District, Golf Courses, Reliant Park, Toyota Center, George R. Brown Convention Center, Minutemaid Park, Downtown Houston, Lakewood Church (Joel Osteen), Galveston Island

Verified Reviews of Mainstay Suites

Below are the verified reviews from guests that we have booked recently:
"Wonderful Stay"
Overall Score5.0/ 5
Always enjoy staying here, only problem with this visit they refused to give me a receipt saying I went through a 3rd party for my reservations even though I called direct to the Hotel. Then they charged me $100.00 deposit on my credit but have failed to refund my card. I'll give them two more days to make it right then I'll call my credit card company. This may result in the loss of a long time customer.
(Individual traveler, booked 1 room), from US flag
29-Oct-2020 Verified Review, stayed from Mon Oct 26 to Tue Oct 27 2020 at a $88.99 average nightly rate.
"Room was wrong for us."
Overall Score4.0/ 5
The room we had only had one bed and the hideabed mattress was very uncomfortable so we slept in ssame bed, the manager helped us out for our next visit and we were very pleased to know we would have two beds. Our experience there was very pleasant there Everybody was very nice Sharol and Linda Whitman.
(Individual traveler, booked 1 room), from US flag
05-Mar-2020 Verified Review, stayed from Mon Mar 02 to Wed Mar 04 2020 at a $76.68 average nightly rate.
"No complaints, room was clean."
Overall Score3.0/ 5
No complaints, room was clean and staff was accommodating. Breakfast buffet was better than average,(unfortunately, no fresh fruit or yogurt options) The drivers for the shuttle service were great!
(Individual traveler, booked 1 room), from US flag
18-May-2019 Verified Review, stayed from Tue May 14 to Thu May 16 2019 at a $69.40 average nightly rate.
"No complaints, room was clean."
Overall Score3.0/ 5
No complaints, room was clean and staff was accommodating. Breakfast buffet was better than average,(unfortunately, no fresh fruit or yogurt options) The drivers for the shuttle service were great!
(Individual traveler, booked 1 room), from US flag
18-May-2019 Verified Review, stayed from Tue May 14 to Thu May 16 2019 at a $69.40 average nightly rate.
"Inadequate Rating"
Overall Score4.0/ 5
I would rate this hotel a three 1/2*. The staff was great and were very accommodating.The shuttle service was also. Both drivers were very nice. Sorry, I only have one of their names. ( Thank you Ed! ) We will be returning for additional treatment at the MD Anderson cancer center and we will be staying here for our stay.
(Individual traveler, booked 1 room), from US flag
17-May-2019 Verified Review, stayed from Thu May 16 to Fri May 17 2019 at a $69.40 average nightly rate.
"Hotel Stay"
Overall Score4.0/ 5
The staff is wonderful and do their best to accommodate travelers. The rooms are clean and comfortable.
(Individual traveler, booked 1 room), from US flag
16-May-2019 Verified Review, stayed from Thu May 16 to Fri May 17 2019 at a $69.40 average nightly rate.
"This was cancelled."
Overall Score4.0/ 5
Unfortunately, I had to cancel this confirmed reservation and was charged a penalty, which is way too much for my budget!
(Individual traveler, booked 1 room), from US flag
10-Feb-2019 Verified Review, stayed from Fri Feb 08 to Sun Feb 10 2019 at a $67.50 average nightly rate.
"Wonderful and kind employees."
Overall Score5.0/ 5
In town for two funerals. The employee were kind and the establishment was PERFECT for my needs. I will highly recommend to others and I stay here again.
(Individual traveler, booked 1 room), from US flag
03-Feb-2019 Verified Review, stayed from Fri Feb 01 to Sun Feb 03 2019 at a $67.50 average nightly rate.
"Everything we wanted."
Overall Score5.0/ 5
This hotel for filled all of our desires and expectations. We knew it was not a five star hotel but it well exceeded its two or three star ranking. It was comfortable clean and extremely convenient. We would definitely stay there again if were in the area.
(Individual traveler, booked 1 room), from US flag
23-Jan-2019 Verified Review, stayed from Fri Jan 18 to Mon Jan 21 2019 at a $66.60 average nightly rate.
"Experience at the Mainstay."
Overall Score3.0/ 5
The reservationist at the front desk was very personable and polite. I wanted a room on the end but was unable to get it. The person next door to my room snored very loudly and I was unable to sleep.
(Individual traveler, booked 1 room), from US flag
08-Jan-2019 Verified Review, stayed from Sat Jan 05 to Sun Jan 06 2019 at a $81.00 average nightly rate.
"Med Center friendly."
Overall Score4.0/ 5
If in need of Med Center especially MD Anderson this is a good place to stay. Decent breakfast starting at 6am every day, weekends 7am. Shuttle rides on the hour from 7am to 9pm with very good drivers who are truly an asset to Mainstay. Front desk is and always has been courteous and helpful. Rooms are cleaned daily with a complete full cleaning once a week if staying multiple weeks. Staff is very friendly even though some of the cleaning staff is English language challenged. Will stay here again.
(Individual traveler, booked 1 room), from US flag
19-Dec-2018 Verified Review, stayed from Sun Dec 16 to Thu Dec 20 2018 at a $84.36 average nightly rate.
"Cleanliness"
Overall Score4.0/ 5
There were issues within the room. The toilet was not clean and there was hair in bathtub. One of the washcloths was dirty and the nightstand was sticky. Customer service was great at the front desk. Would have received an excellent rating if I didn't have to clean the things listed above myself!
(Individual traveler, booked 1 room), from US flag
31-May-2015 Verified Review
4.0 out of 5. Based on 361 guest reviews

Property Description

Enjoy a longer stay away from home at our Mainstay Suites Texas Medical Center/Reliant Park hotel in Houston, TX near Texas Medical Center. Our hotel is near George R. Brown Convention Center, the Houston Museum of Natural Science and Museum of Fine Arts. Enjoy amenities like free breakfast, free WiFi, a fitness center, an outdoor heated pool and more. Rooms include kitchen facilities, a flat-screen TV, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Shuttle service to Texas Medical Center and 3 mile radius including Lakewood church. Monday - Friday 7:00 am - 9:00 pm and Saturday & Sunday 9:00 am - 5:00 pm. Airport shuttle to/from William P. Hobby airport available for nominal fee. Shuttle hours are 7:00 am - 9:00 pm, weekdays. From 9 am. - 3 pm on weekends. Shuttle runs every two hours. Cash paying guests are required to post a 150.00USD deposit at check-in.

Details / Other Expenses

Check In: 11:00
Check Out: 12:00 PM
Year of Last Renovation: 2007
Floors: 0
Rooms: 89
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 0
Handicap Rooms: 0
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0 View Spaces
Meeting Space: 704 sq. feet
Banquet Space: Holds 78 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: On-site
Policies / Expenses
Cancellation:
4:00 PM local hotel time, 24 hours before the date of arrival
Nightly Parking: $0
Typical Group Deposit: 25%
Total Taxes: 17.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00 Per Night
Occupancy Tax: 4.00 Per Night
City Tax: 7.00 Per Night

Amenities / Features


  • Fitness and health center
  • Free WiFi Internet

Airport & Shuttle Information

Hobby Airport: 20 minutes, complimentary hotel shuttle available.Bush Intercontinental Hotel: 45 minutes, taxi transportation $30 - $55 one way depending up service utilized.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About MainStay Suites

  • Perfect for extended stays with residential-style services and great rates
  • Fully-equipped kitchens in every guest room
  • Flat-panel TV's offers premium movie channels
  • On-site guest laundry facility and weekly housekeeping services
  • Free continental breakfast during the week
  • Excercise facility and high-speed internet
  • Studio and one-bedroom suites

The MainStay Suites highlights above are subject to change without notice.

Seasonality of Hotel Rates at Mainstay Suites

Rate fluctuations of Mainstay Suites

The graph above is seasonality of room rates for both group/meeting rates and the lowest online individual rates our system could find at the time the group/meeting bid was placed. The most competitive group rate shown is 5.9% in August 2018 and the highest average individual rate is $99 in the month of June 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Mainstay Suites in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Mainstay Suites

Below are the meeting, banquet, conference and event spaces at Mainstay Suites.

Feel free to use the Mainstay Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Houston event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Meeting Room 32 x 22 x 9 70459/----49--20----/--7478--
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Meeting Room

Room Type:
General Meeting Room
Total Size:
704 Sq. Mi
Dimensions:
32 x 22 x 9 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available

    FAQs about Mainstay Suites

    What time is check in?

    Check in time is 11:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

    What time is check out?

    Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

    How many rooms does Mainstay Suites have?

    There are 89 rooms in the property.

    Is there any meeting space at Mainstay Suites?

    Yes, they have 1 meeting room that can support various table layouts.

    Is there a gym at Mainstay Suites?

    Yes, there is a gym/fitness area available on-site at the property.

    Is there shopping nearby?

    Yes. Easily accessible by car and close to shopping areas. Great shopping. All guests liked the proximity to shopping.

    Is there shuttle service?

    Yes. Hobby Airport: 20 minutes, complimentary hotel shuttle available.Bush Intercontinental Hotel: 45 minutes, taxi transportation $30 - $55 one way depending up service utilized. Good shuttle service. Most guests were happy with the shuttle service.

    Is there a WiFi internet?

    Yes. Complaints about WiFi. Wifi quality could be improved. Most guests said the wifi quality was bad.

    Are there rooms with kitchenettes?

    Yes. Good kitchenette. Almost all guests found the kitchenette to be good.

    Is there a pool at Mainstay Suites?

    Yes, there is a pool on-site at the property..

    Testimonials:

    Testimonials icon
    "First of all I'd like to say how easy this site has been to utilize. Secondly, it has taken hours off of my researching...That I sincerely appreciate." L.C. - Charlottesville, VA

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