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Cleaning Policy: * We are committed to serving our guests by exercising safe practices throughout your stay. Upon your check in you will notice the following practices:Temperature check of team members prior to their shift.Social Distancing Reminders throughout our hotel.Plexiglass shields at the front desk to provide a touch-less check in experience.All staff are equipped with face masks or face shields and gloves, which is mandatory to wear throughout their shift. Frequent glove changes between guests.Sanitization schedule every hour for all high touch areas throughout the hotel. (Elevator buttons, door handles, phones, keyboards, and light switches).Providing extra time for housekeeping staff to perform proper cleaning of guest rooms.Items such as room keys, credit card machines, and pens sanitized after each guest use.Extended guest stays are limited to housekeeping services to every 3 days or upon request. As always, we continue to monitor the situation and consider additional safety measures as ne
Check availability
Very Good
4.0/5
Based on 232 guest reviews
- Has outdoor swimming pool
- The Avg. Group Saves 19.3%!
- Access to gym on-site
- Hotel has 119 rooms
- 5 floors in property
- Check in time: 300pm
- Hotel has an eco-friendly policy
- Groups/Meetings rating of 10.0/10
- Hotel has 4 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Hearing Accessible Room Visual Firealarm Door Phone Alert Free WiFi Hdtvs with Hidef Channels
Non-Smoking
Check Rates1 King Mobility Accessible with BathTub - Free WiFi Hdtvs with Hidef Channels Refrigerator, Microwav
Non-Smoking
Check Rates1 King Mobility Accessible with Roll in Shower, Free WiFi Hdtvs with Hidef Channels Refrigerator, Mi
Non-Smoking
Check Rates1 King Premium Urban Loft Style Room and Nature Inspird Bath Work Zone with Expansive Desk Walkin Cl
Non-Smoking
Check Rates2 Queen Beds - Free WiFi Hdtv's with Hidef Channels Refrigerator, Microwave Pod Coffee Brewer
Non-Smoking
Check Rates2 Queen Hearing Accessible Room Visual Firealarm Door Phone Alert Free WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates2 Queen Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels Refrigerator, Microwav
Non-Smoking
Local Attractions
We are surrounded by great attarctions such as the Crowders Mountain, Daniel Stowe Botanical Garden, Schiele Musuem of Natural History, Christmastown USA, US National Whitewater Center and more. We have a vibrant retail community, a walkable downtown area with wonderful eateries, and craft beer.
Map of Hilton Garden Inn Gastonia
Verified Reviews of Hilton Garden Inn Gastonia
Below are the verified reviews from guests that we have booked recently: "Room"
Overall Score3.0/ 5
Chair in room was stained really bad. The water pressure was slow. Also, received incorrect information when checking in.
Shamari M. (Individual traveler, booked 1 room), from 
05-Aug-2021 Verified Review, stayed from Sat Jul 24 to Mon Jul 26 2021 at a $118.50 average nightly rate. 
"Great"
Overall Score5.0/ 5
Friendly staff. Comfortable beds.
Candace H. (Group coordinator, booked 2 rooms), from
05-Jul-2021 Verified Review, stayed from Fri Jul 02 to Sat Jul 03 2021 at a $149.68 average nightly rate. "Weird Place"
Overall Score3.0/ 5
Great new hotel in a good location. Lots of restaurants near by, close to the interstate. Every floor smelled like pot and there were some od people hanging around the halls. One of players went to get ice on Saturday morning and there was a shirtless man laying in the hall.
Charles S. (Individual traveler, booked 1 room), from
15-Jun-2021 Verified Review, stayed from Fri Jun 11 to Sun Jun 13 2021 at a $133.99 average nightly rate. "Slept perfectly! Did not want to leave!"
Overall Score5.0/ 5
What a great stay! I loved it. Very clean, new hotel. Beds were more comfortable than mine at home! I only wished they restocked shampoo, towels and coffee if staying multiple nights. I was able to get some from front desk.
Michele S. (Individual traveler, booked 1 room), from
14-Jun-2021 Verified Review, stayed from Fri Jun 11 to Sun Jun 13 2021 at a $134.99 average nightly rate. "Worse stay ever."
Overall Score1.0/ 5
I would like to inform you of the negligence of your staff and company. I have reached out to the hotel directly and corporate multiple times with no replies. So I would like to explain to you about the most inconvenient, non compliant, inconsiderate and most important the most insecure stay we have ever encountered. We arrived late Friday nightwith our family of four expecting our room with two queen beds to bed ready. Come to find out that our room and the rooms of others traveling with us were not available! We were supplied one king bed for FOUR people! The front counter worker gave zero explanation and assured us we would be provided our room the following day! That didn't happen. They also said our rooms would be discounted and that didn't happen! Sunday morning after another MISERABLE night .. we needed a couple more bath towels to take a morning shower. Went to the front desk and NO LINENS WERE AVAILABLE! At a time like now you wouldn't expect people to share towels! And it got worse while loading our things we were surprised that our vehicle and MULTIPLE other vehicles had been vandalized. We again went to the front desk to be told no cameras in the parking lot. THAT IS ABSURD! We were parked literally outside the front door. After reading the reviews this isn't the first time this has happened and we're told that the police department has been more present in the area.. that is not true according to the officers! This needs to be taken care of promptly! It is a disgrace to look at my bank account and see where the full amount of the stay was deducted from my account. This needs to be taken care of immediately. Also your email is wrong on your business card.
Matthew K. (Individual traveler, booked 1 room), from
22-Apr-2021 Verified Review, stayed from Fri Apr 09 to Sun Apr 11 2021 at a $101.15 average nightly rate. "Great Experience"
Overall Score4.0/ 5
The hotel did a great job of accommodating hundreds of families this weekend in town for a baseball tournament! Brandon our front desk person was great multitasking the Friday night we checked in!
Dama C. (Individual traveler, booked 1 room), from
11-Apr-2021 Verified Review, stayed from Fri Apr 09 to Sun Apr 11 2021 at a $96.90 average nightly rate. "Double charged AGAIN."
Overall Score2.0/ 5
5th time your hotel has double charged people. 3rd time for me. Pain in the butt and hear the same excuses/lies every time. Takes money instantly and it may be a week before it returns. And you better check on it every few days to make sure. I wonder how much money made on this accident that happens so often. I never leave reviews good or bad because stuff happens. But I told them I would make sure I put as many bad reviews out as possible. I should make up more stuff since they don't care about my or anybody else's time or money. Good thing I don't need that money for anything important unlike the little old lady who did the first time I found out it happened. Disappointing because the hotel is nice and convenient when we come to town for baseball tournaments. I will have 7 days or more of dealing with people trying to get money refunded that should have never been taken. I bet they won't give me 7 days of stay. Time is money and irreplaceable. Not important to this hotel it seems. I make that claim after the 5th mistake I know actually happened. Remember when you think I'm the crazy traveler who's never happy and looking for free things, I came back and never complained before. Also, some jerk set off the fire alarms at 3am the first night smoking in their room. Not really the hotels fault but since I'm complaining, add that to the list.
Randall W. (Individual traveler, booked 1 room), from
16-Mar-2021 Verified Review, stayed from Sat Mar 13 to Sun Mar 14 2021 at a $96.90 average nightly rate. "Great customer service."
Overall Score5.0/ 5
Everything was perfect no complaints at all.
Tammy C. (Individual traveler, booked 1 room), from
14-Jan-2021 Verified Review, stayed from Wed Jan 13 to Thu Jan 14 2021 at a $88.40 average nightly rate. "Clean, organized, friendly excellent customer service."
Overall Score5.0/ 5
I was pleasantly surprised after viewing the hotel. From the entrance with the fire pit to the front desk, this hotel is very welcoming. Love room, very well decorated. Thanks to front desk clerk for being so friendly and helpful. Thank you, Dr. Eldrenna Durham.
Eldrenna D. (Individual traveler, booked 1 room), from
27-Oct-2020 Verified Review, stayed from Tue Oct 27 to Wed Oct 28 2020 at a $98.99 average nightly rate. "Just Okay"
Overall Score3.0/ 5
Hotel had many maintenance and housekeeping issues. No hot water when we arrived, towel bar not secured to wall.
Jennifer M. (Individual traveler, booked 1 room), from
12-Jul-2020 Verified Review, stayed from Thu Jul 09 to Fri Jul 10 2020 at a $128.13 average nightly rate. "New Hotel makes good impression."
Overall Score4.0/ 5
New so nice and polished. However, was blindsided on additional $50 per night added to card upon check in should you have extra charges for insidentials. Granted, all unused money will be credited back to your credit card. Not sure how long this takes! Unless you are a honors customer, you pay $15 for breakfast. Employees very nice and helpful.
Charlotte J. (Individual traveler, booked 1 room), from
26-Mar-2019 Verified Review, stayed from Fri Mar 22 to Sun Mar 24 2019 at a $109.00 average nightly rate. Property Description
Welcome to Hilton Garden Inn Gastonia. Ideally located in the heart of Gastonia, our hotel places you within reach of everything the area has to offer. Enjoy a day out at Carowinds Amusement Park or cheer on the Carolina Panthers at the Bank of America Stadium and Spectrum Arena. Take in the beauty of Daniel Stowe Botanical Gardens, hike at Crowders Mountain State Park, or enjoy canoeing, whitewater rafting and more at the US National White Water Center. Our brand new hotel is located directly off Exit 21 of I-85 and easy access to all other major thoroughfares. With dining and shops within walking distance, in just a short drive, you will find a vibrant retail environment, great dining options, as well as "picture postcard" setting. Our flexible meeting space can accommodate groups up to 200+.
Green Sustainability
Yes, we have a green program in place
Details / Other Expenses
| Check In: | 300pm |
| Check Out: | 12am |
| Year of Last Renovation: | 2019 |
| Floors: | 5 |
| Rooms: | 119 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 119 |
| Handicap Rooms: | 20 |
| Suites: | 0 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Once Per Stay |
| Meeting Rooms: | 4 View Spaces |
| Meeting Space: | 7000 sq. feet |
| Banquet Space: | Holds 5000 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 5pm-10pm |
| FEMA Approved: | Yes |
| Pool Info: Our indoor pool is available to guests of the hotel (access with room key) and is open from 6am-10pm. | |
| Ownership: | Maya Hotels |
Policies / Expenses
| Cancellation: Group room blocks typically have a 30 day cutoff. Individual reservations may cancel 48 hours prior to arrival. All groups will require a valid credit card on file with the signed contract to guarantee the rooms only- no charges applied. | |
| Typical Group Deposit: | 25 |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.00% |
| Food and Beverage Tax: | 7.00% |
| Audio Visual Tax: | 7.00% |
| Porterage Fee: | 8.00 Per Person (tour groups 10+) |
| Additional Person Fee: | 10.00 Per Person (above 4 per room) |
| Food and Beverage Service Charge: | 22.00% |
| Audio Visual Service Charge: | 22.00% |
| Banquet Bartender Fees: | 125.00 Per Person (Per bar) |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: JCB
- Dinner available
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Golf course on hotel grounds
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Laundry valet service
- Licensed bar
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shop
- Shower
- Solarium
- Swimming pool - outdoor
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Terrace
- Voicemail
Airport & Shuttle Information
We are located west of Charlotte and a short 13 miles from Charlotte Douglas International Airport.
Local Shuttle Info: N/A
Breakfast Information
We offer a variety of breakfast options in our on site restaurant.Due to COVID-19 restaurant hours and menu items are limited until further notice. Guest procedures are given at check in. It is a call in and pick up orders only.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
We have plenty of on site parking complimentary
Internet / WiFI
We offer complimentary internet access throughout the hotel for our guests.
Cleaning Policies
* We are committed to serving our guests by exercising safe practices throughout your stay. Upon your check in you will notice the following practices:Temperature check of team members prior to their shift.Social Distancing Reminders throughout our hotel.Plexiglass shields at the front desk to provide a touch-less check in experience.All staff are equipped with face masks or face shields and gloves, which is mandatory to wear throughout their shift. Frequent glove changes between guests.Sanitization schedule every hour for all high touch areas throughout the hotel. (Elevator buttons, door handles, phones, keyboards, and light switches).Providing extra time for housekeeping staff to perform proper cleaning of guest rooms.Items such as room keys, credit card machines, and pens sanitized after each guest use.Extended guest stays are limited to housekeeping services to every 3 days or upon request. As always, we continue to monitor the situation and consider additional safety measures as ne
About Hilton Garden Inn
- Spacious meeting rooms with onsite catering services and audiovisual equipment available
- 24 Hour Business Center and Free Wi-Fi
- Plus Hypoallergenic Pillows
- Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
- Onsite Dining with Lunch and Dinner offered in most locations
- Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.
Seasonality and Projections at Hilton Garden Inn Gastonia
The graph above is fluctuations of room rates for both group/meeting rates and the lowest online individual prices our system could find at the time the group/meeting bid was placed. The most competitive group/meeting rate displayed is 30.9% in the month of May 2019 and the highest average individual rate is $139 in the month of October 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hilton Garden Inn Gastonia in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Hilton Garden Inn Gastonia
Below are the meeting, banquet, conference and event spaces at Hilton Garden Inn Gastonia.
Feel free to use the Hilton Garden Inn Gastonia meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Gastonia event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Grand Ballroom | 82 x 64 x 22 | 5500 | 458/458 | 320 | 229 | 132 | 157 | 132 | 34/28 | 611 | 550 | 550 |
Close This Grand BallroomThis beautiful space is wonderfully lit, and spacious. With the natural light from the windows on one wall, state of the rt built in AV, and high ceilings, we are the perfect place to hold your meeting or event. Our on site catering can work with you to design the perfect menu based on your budget. Room Type: Ballroom Total Size: 5500 Sq. Mi Dimensions: 82 x 64 x 22 Ft. Floor Level: 1 Power Outlets: 10 Columns: 0 Windows: 6 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
We will provide a discount on the room rental based on your food and beverage minimum. | ||||||||||||
| Azalea | 27 x 65 x 25 | 1728 | 144/-- | 101 | 72 | 41 | 49 | 41 | 11/9 | 192 | 173 | 173 |
Close This AzaleaRoom Type: Ballroom Section Total Size: 1728 Sq. Mi Dimensions: 27 x 65 x 25 Ft. Floor Level: 1 Power Outlets: 4 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
We will provide a discount on the room rental based on your food and beverage minimum. | ||||||||||||
| Laurel | 27 x 65 x 25 | 1755 | 146/146 | 102 | 73 | 42 | 50 | 42 | 11/9 | 195 | 176 | 176 |
Close This LaurelRoom Type: Ballroom Section Total Size: 1755 Sq. Mi Dimensions: 27 x 65 x 25 Ft. Floor Level: 1 Power Outlets: 4 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
We will provide a discount on the room rental based on your food and beverage minimum. | ||||||||||||
| Rose | 27 x 65 x 25 | 1755 | 146/146 | 102 | 73 | 42 | 50 | 42 | 11/9 | 195 | 176 | 176 |
Close This RoseRoom Type: Ballroom Section Total Size: 1755 Sq. Mi Dimensions: 27 x 65 x 25 Ft. Floor Level: 1 Power Outlets: 4 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
We will provide a discount on the room rental based on your food and beverage minimum. | ||||||||||||
Planning an Event? Gastonia Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hilton Garden Inn Gastonia
What time is check in?
Check in time is 300pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hilton Garden Inn Gastonia have?
There are 119 sleeping rooms in the hotel.
Is there any meeting space at Hilton Garden Inn Gastonia?
Yes, they have 4 meeting rooms that can support various table layouts.
What kind of breakfast is at Hilton Garden Inn Gastonia?
We offer a variety of breakfast options in our on site restaurant.Due to COVID-19 restaurant hours and menu items are limited until further notice. Guest procedures are given at check in. It is a call in and pick up orders only.
What parking is available at Hilton Garden Inn Gastonia?
We have plenty of on site parking complimentary
How much does internet cost?
We offer complimentary internet access throughout the hotel for our guests.
Can I get a AAA rate at Hilton Garden Inn Gastonia?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Hilton Garden Inn Gastonia?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Hilton Garden Inn Gastonia?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hilton Garden Inn Gastonia?
Yes, there is a pool on-site at the property. Our indoor pool is available to guests of the hotel (access with room key) and is open from 6am-10pm..
Can I get a group rate at Hilton Garden Inn Gastonia?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 19.3%.
Testimonials:
"My middle school band and I have been extremely pleased with the service we received from your company. I had many choices for hotels very quickly and the hotels I considered were all excellent. Even after I selected our hotel, your agents stayed in contact with me periodically and even arranged a free upgrade of my room to a suite! What a nice surprise! I plan to book my next trip through them and would highly recommend them to my friends for their group travel plans. Thanks for a great experience." C.C. - Grove Hill, AL
Find out more Check Rates
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