Best Western Plus Surprise-Phoenix NW

13337 West Grand Ave., Surprise, AZ 85374 United States (USA)
View Map Reservations: 1-800-219-2797
3.5 Star Property
33.635950-112.347540
+1-800-219-2797
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Check availability
  • With an outdoor pool!
  • Free breakfast available
  • Avg. Group Discount of 15.9%!
  • 86 sleeping rooms in hotel
  • Hotel has 3 floors
  • Hotel has 6 suites
  • Check in: 03:00
  • Group score of 8.6/10
  • 2 meeting rooms in property

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room types

Check rates1 King Bed
Non-smoking
Check rates1 King Bed Pillow Top Mattress Microwave and Refrigerator Sofa Bed Full Breakfast
Non-smoking
Check rates1 King Bed Refrigerator, Microwave with Sofa Bed
Non-smoking
Check rates1 King Bed Sofa
Non-smoking
Check rates1 King Bed Sofa Bed
Non-smoking
Check rates1 Queen Bed
Non-smoking
Check rates2 King Beds
Non-smoking
Check rates2 King Beds Pillow Microfridge Full Breakfast
Non-smoking
Check rates2 King Beds Pillow Top Mattress Microwave and Refrigerator Full Breakfast
Non-smoking
Check rates2 Queen Beds
Non-smoking
Check rates2 Queen Beds Accessible Refrigerator, Microwave
Non-smoking
Check rates2 Queen Beds Pillow Microfridge Full Breakfast
Non-smoking
Check rates2 Queen Beds Pillow Top Mattress Microwave and Refrigerator Full Breakfast
Non-smoking
Check rates2 Queen Beds Refrigerator, Microwave
Non-smoking
Check ratesAccessibility 2 Queensroll in Shower
Non-smoking
Check ratesAccessibility Suite Queen Bed Bathtub Sofa Bed
Non-smoking
Check ratesAccessible 2 Queen Mobility Accessible Comast Rollsh Microfridge Full Breakfast
Non-smoking
Check ratesAccessible 2 Queen Mobility Accessible Communication Assistance Roll in Shower Microwave and Refrige
Non-smoking
Check ratesAccessible Suite Queen Bed Mobility Accessible Commassist Bathtb Sofa Bed Full Breakfast
Non-smoking
Check ratesAccessible Suite Queen Bed Mobility Accessible Communication Assistance Bathtub Sofa Bed Full Breakf
Non-smoking
Check ratesKing King
Non-smoking
Check ratesMultiple Beds Refrigerator, Microwave
Non-smoking
Check ratesQueen Queen Accessible
Non-smoking
Check ratesStandard King Bed Sofa
Non-smoking
Check ratesStandard Multiple Beds
Non-smoking
Check ratesStandard Queen Queen
Non-smoking
Check ratesStandard Queen Queen Accessible
Non-smoking
Check ratesSuite 1 Queen Bed Accessible Bathtub with Sofa Bed
Non-smoking
Check ratesSuite Queen Bed Accessible
Non-smoking
Check ratesSuite Queen Bed Sofa Accessible
Non-smoking
Check ratesSuite Queen Bed Sofa Bathtub Accessible
Non-smoking

Local attractions

The Comfort Inn & Suites® hotel is conveniently located in the center of Surprise, the fastest growing city in Arizona. This Surprise, AZ hotel is minutes from Surprise Stadium and Recreation Campus, Spring Training home of MLB's Kansas City Royals and Texas Rangers. Luke Air Force Base (Luke AFB), the Surprise Tennis & Racquet Complex and University of Phoenix Stadium, home of the Arizona Cardinals, are only minutes away. White Tank Mountain Regional Park, the largest regional park in the United States, is just 15 minutes away. The park spans miles of desert and mountain landscape. It has several archaeological sites featuring ancient petroglyphs. There are several picnic and camping sites within the park, as well as RV parking and hiking trails. The city of Surprise is part of the North Phoenix area between Sun City, Sun City West and Sun City Grand. A number of restaurants and shopping centers are close to this hotel, some are within walking distance. There are several recreational centers and beaut

Verified reviews of Best Western Plus Surprise Phoenix Nw

Below are the verified reviews from guests that we have booked in recently:
"Hello"
Overall score4.0/ 5
Everything was Okay.
(Individual traveller, booked 1 room), from US flag
18-Oct-2025 Verified review, stayed from Wed Oct 15 to Fri Oct 17 2025 at a $118.08 average nightly rate.
"Delightful Experience"
Overall score5.0/ 5
Before I booked this hotel, I read a few less than stellar reviews. I'm glad now I decided to overlook them. My stay was excellent. My room was quiet, comfortable and clean. Front desk clerk Amy was very friendly and helpful. Although I didn't have a chance to sample the breakfast, I heard it was great, too. I'm happy to recommend Best Western Plus Surprise Phoenix and look forward to staying there again when I visit family.
(Individual traveller, booked 1 room), from US flag
07-Apr-2025 Verified review, stayed from Sat Apr 05 to Mon Apr 07 2025 at a $153.99 average nightly rate.
"Hair on Counter and In Shower."
Overall score2.0/ 5
Not very clean. Plus, the City of Phoenix doubles the room rate with fees and taxes. Bathroom wasn't filthy, but casually cleaned.
(Individual traveller, booked 1 room), from US flag
11-Mar-2025 Verified review, stayed from Wed Feb 26 to Thu Feb 27 2025 at a $230.99 average nightly rate.
"The Same"
Overall score3.0/ 5
There have been no new changes.
(Individual traveller, booked 1 room), from US flag
08-Mar-2025 Verified review, stayed from Sun Mar 02 to Thu Mar 06 2025 at a $258.49 average nightly rate.
"Comfortable"
Overall score5.0/ 5
The room was big and comfy. The breakfast was delicious. The big TV was enjoyable to watch. The only negative is the toilet stool is very low and difficult to use.
(Individual traveller, booked 1 room), from US flag
25-Nov-2024 Verified review, stayed from Sun Nov 24 to Tue Nov 26 2024 at a $139.20 average nightly rate.
"Awesome Experience"
Overall score5.0/ 5
I stayed at Best Western in Surprise while I was doing the floors in my house and let me tell you this. I spent the most relaxing, fun and enjoyable time with my family while we were there. My friend came from Florida and I booked her a room in the same hotel and she absolutely loved it. I really highly recommend it. The staff, the breakfast buffet, the front desk people, the room service, they were all amazing. I had an issue with the A/C when I first arrived and they fixed it right away and then they upgraded my room to two king beds instead of two queen beds for no extra charge.
(Individual traveller, booked 1 room), from US flag
06-Oct-2024 Verified review, stayed from Sat Sep 28 to Fri Oct 04 2024 at a $122.99 average nightly rate.

Property description

Enjoy spacious rooms and free hot breakfast at the Best Western Plus Surprise-Phoenix NW hotel.If you're looking for a great night's rest in a desirable location, book your stay at the Best Western Plus Surprise-Phoenix NW. We're close to great restaurants and shopping, and less than 10 minutes from the Surprise Stadium and only 20 minutes from Sun City Grand, the State Farm Stadium and Gila River Arena in Glendale.

Details / Other expenses

Check-in: 03:00
Check-out: 12:00
Year of last renovation: 2020
Floors: 3
Rooms: 86
Corridors: All rooms have interior hallways
Non-smoking rooms: 86
Rooms with disabled access: 5
Suites: 6
Room windows: Windows do open
Cleaning frequency: Daily
Meeting rooms: 2 View spaces
Meeting space: 650 sq. feet
Event space: Holds 25 people
Dist. to food/bars: 0.5 Miles
Dist. to a 24hr restaurant: 0.5 Miles
Dist. to the nearest gym: 3.0 Miles
Pool Info:
Heated pool and hot tub until 10:00pm
Policies / Expenses
Cancellation:
1 Day before 4 pm
Nightly parking: free
Typical group deposit: $ 10%
Total taxes: 13.99%
Total misc. fees: ÂŁ0.00 GBP
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Elevator
  • Hairdryer available
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • Office or business center
  • Private car parking
  • Refrigerator
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • TV Channel: HBO
  • TV Channel: The Movie Channel
  • Voicemail

Airport & shuttle information

Sky harbor45 min

Local shuttle info: To my Surprise$49.95

Breakfast information

Free breakfast with hot and cold items, healthy items

Pet friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry but pets are not allowed.

Parking information

No charge for parking, large lot

Internet/Wi-Fi

Free internet and a business center

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Suggested AI generated itinerary

    Day 1

  • Breakfast: Lou's Tivoli Gardens - Classic American breakfast in a casual setting - 0.5 miles
  • Lunch: State 48 Brewery - Local brewery with a wide selection of beers and American cuisine - 1.5 miles
  • Dinner: Saigon Kitchen - Highly rated Vietnamese cuisine with a modern twist - 2 miles
  • Activity: Surprise Community Park - Large park with a lake, sports courts, and playgrounds - 2 miles
  • Day 2

  • Breakfast: Marley's Restaurant - Cozy spot for breakfast and brunch dishes - 1 mile
  • Lunch: Vogue Bistro - Contemporary American bistro with stylish decor - 3 miles
  • Dinner: Rio Mirage CafĂ© - Authentic Mexican dishes in a festive atmosphere - 2.5 miles
  • Activity: White Tank Mountain Regional Park - Offers hiking, biking trails, and beautiful desert landscapes - 12 miles

Previously known as:
Comfort Inn & Suites in Surprise, Comfort Inn & Suites Surprise, Comfort Inn & Suites Surprise Peoria

Group vs. Individual Rates at Best Western Plus Surprise-Phoenix NW

Rate fluctuations of Best Western Plus Surprise-Phoenix NW

This chart illustrates trends of sleeping room prices for both group/meeting quotes and the best online individual traveler prices our system could find at the time the group bid was entered. The most competitive group or meeting displayed is 27.7% in the month of April 2023 and the highest average individual rate is $271 in the month of March 2026. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Surprise-Phoenix NW in a month when rates are lower.

Meeting rooms and event rooms at Best Western Plus Surprise-Phoenix NW

Below are the meeting, conference and event spaces at Best Western Plus Surprise-Phoenix NW.

Feel free to use the Best Western Plus Surprise-Phoenix NW meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Surprise event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.

Meeting room name L x W x H
(Feet)
Size
(sq ft)
Event
5'/6
Event space layout
Crescent
Crescent tables layout
Classroom
Classroom meeting layout
Hollow
Square
Hollow square table layout
U-shape
U-shape meeting layout
Boardroom
Boardroom meeting space
Convention
8'/10'
Convention booth layout
Theatre
Theatre layout
Reception
Reception desk for meetings
Regist.
desk
Registration desk for meetings
Poloverde 25 x 12 x 8 30025/--1730201815--/--3530--
Close this

Poloverde

Easy access located at the front entrance.
Room type:
Boardroom
Total size:
300 Sq. Miles
Dimensions:
25 x 12 x 8 Ft
Floor level:
1
Power outlets:
4
Columns:
0
Windows:
1
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • WIFI Internet
  • Podium
  • LAN Internet
  • White Board
  • Flip Chart
  • Air Conditioning
Palo Verde 35 x 10 x 9 350--/--------10----/--37----
Close this

Palo Verde

Room type:
General Meeting Room
Total size:
350 Sq. Miles
Dimensions:
35 x 10 x 9 Ft
Floor level:
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available

    FAQs about Best Western Plus Surprise Phoenix Nw

    What time is check in?

    Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

    What time is check out?

    Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

    How many rooms does Best Western Plus Surprise Phoenix Nw have?

    There are 86 sleeping rooms in the hotel.

    Is there any meeting space at Best Western Plus Surprise Phoenix Nw?

    Yes, they have 2 meeting rooms that can support various table layouts.

    What kind of breakfast is at Best Western Plus Surprise Phoenix Nw?

    Free breakfast with hot and cold items, healthy items

    What parking is available at Best Western Plus Surprise Phoenix Nw?

    No charge for parking, large lot

    How much does internet cost?

    Free internet and a business center

    Can I get a AAA rate at Best Western Plus Surprise Phoenix Nw?

    Sorry, this hotel does not offer AAA hotel discounts at this time.

    Can I get a Senior or AARP rate at Best Western Plus Surprise Phoenix Nw?

    Sorry, this hotel does not offer senior hotel discounts at this time.

    Is there a pool at Best Western Plus Surprise Phoenix Nw?

    Yes, there is a pool on-site at the property. Heated pool and hot tub until 10:00pm.

    Testimonials:

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    "It was very helpful. It really saved me a lot of time by narrowing down the options for my needs in an over populated with hotels and accommodations market (Orlando, FL)!" K.G. - Orlando, FL

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