TRU by Hilton Jacksonville South Mandarin

2970 Hartley Rd., Jacksonville, FL 32257 United States (USA) near Exit 5b a on I-295 (~0.2mi)
View Map Reservations: 1-800-219-2797
2.5 Star Property
30.183979-81.630800
+1-800-219-2797
AI Disclaimer

This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.

Check availability
Very Good
4.0/5

Based on 79 guest reviews

Show Guest Reviews
  • Free breakfast available
  • Avg. Group Discount of 6.8%!
  • Fitness center on property
  • Hotel has 106 rooms
  • Hotel has 4 floors
  • Check in time: 03:00 PM
  • Hotel has an eco-friendly policy
  • Group booking rating of 10.0/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Accessible Tub
Non-Smoking
Check Rates1 King Accessible with Tub - Free Breakfast
Non-Smoking
Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed - Free Breakfast
Non-Smoking
Check Rates1 King Bed - Free Hot Breakfast Free WiFi HDTV Refrigerator
Non-Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Accessible Bathtub
Non-Smoking
Check Rates1 King Bed Accessible Breakfast
Non-Smoking
Check Rates1 King Bed Accessible Hearing
Non-Smoking
Check Rates1 King Bed Breakfast
Non-Smoking
Check Rates1 King Bed Hearing Accessible
Non-Smoking
Check Rates1 King Bed Mobility Accessible Bathtub
Non-Smoking
Check Rates1 King Hearing Accessible
Non-Smoking
Check Rates1 King Hearing Accessible - Free Breakfast
Non-Smoking
Check Rates1 King Hearing Accessible Vis Doorbell Alrt and Vis Phone Alrt HDTV, Free WiFi Breakfast Included Re
Non-Smoking
Check Rates1 King Mobility Accessible with Tub
Non-Smoking
Check Rates1 King Mobility Accessible with Tub - Free Hot Breakfast Free WiFi HDTV Refrigerator
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds - Free Breakfast
Non-Smoking
Check Rates2 Queen Beds - HDTV, Free WiFi Breakfast Included Refrigerator
Non-Smoking
Check Rates2 Queen Beds Accessible
Non-Smoking
Check Rates2 Queen Beds Accessible Hearing
Non-Smoking
Check Rates2 Queen Beds Accessible Mobility and Hearing Roll in Shower
Non-Smoking
Check Rates2 Queen Beds Hearing Accessible
Non-Smoking
Check Rates2 Queen Beds Hearing Mobility Accessible Roll in Shower
Non-Smoking
Check Rates2 Queen Hearing Accessible
Non-Smoking
Check Rates2 Queen Hearing Accessible - Free Breakfast
Non-Smoking
Check Rates2 Queen Hearing Accessible Vis Doorbell Alrt and Vis Phone Alrt Free WiFi Breakfast Included HDTV
Non-Smoking
Check Rates2 Queen Mob Hear Accessible Roll in Shower
Non-Smoking
Check Rates2 Queen Mobility Accessible with Roll in Shower
Non-Smoking
Check Rates2 Queen Mobility Accessible with Tub
Non-Smoking
Check Rates2 Queen Mobility Hearing Accessible Roll in Shower Free Breakfast
Non-Smoking
Check RatesBasic Room 1 King Bed
Non-Smoking
Check RatesGuest Room with 2 Queen Beds and Tub Accessible
Non-Smoking
Check RatesKing Room Hearing Accessible
Non-Smoking
Check RatesKing Room with Tub Mobility Accessible
Non-Smoking
Check RatesQueen Queen Accessible
Non-Smoking
Check RatesQueen Queen Accessible Breakfast
Non-Smoking
Check RatesQueen Queen Breakfast
Non-Smoking

Local Attractions

Jacksonville Zoo and Gardens Top Golf St Augustine Jacksonville Beach TIAA Bank Field

Verified Reviews of TRU by Hilton Jacksonville South Mandarin

Below are the verified reviews from guests that we have booked recently:
"Always Pleasant!"
Overall Score5.0/ 5
We've been going here for the past three years, they are always friendly and professional. Would highly recommend.
(Individual traveler, booked 1 room), from US flag
08-Feb-2025 Verified Review, stayed from Wed Feb 05 to Sat Feb 08 2025 at a $121.66 average nightly rate.
"Clean & Comfy"
Overall Score4.0/ 5
Clean, comfortable bed, nice bathroom, good lighting, nice tv, friendly staff.
(Individual traveler, booked 1 room), from US flag
24-Dec-2024 Verified Review, stayed from Mon Dec 23 to Tue Dec 24 2024 at a $117.99 average nightly rate.
"Nice Experience!"
Overall Score5.0/ 5
Hotel staff is very friendly and helpful. Rooms are small but nicely appointed. Would stay again.
(Individual traveler, booked 1 room), from US flag
03-Dec-2024 Verified Review, stayed from Tue Dec 03 to Wed Dec 04 2024 at a $121.99 average nightly rate.
"Great!"
Overall Score4.0/ 5
Staff was very friendly especially Mary. Rooms clean, neat and overall really nice!
(Individual traveler, booked 1 room), from US flag
30-Nov-2024 Verified Review, stayed from Wed Nov 27 to Fri Nov 29 2024 at a $159.99 average nightly rate.
"Excellent staff/clean room."
Overall Score5.0/ 5
We needed a place to stay from evacuating from Hurricane Helene. We had our three dogs, who were welcomed. Apparently there were alot of dogs there. Mary, who worked the counter for evening shift, gave our pups lots of loving! I'm sure she gave every dog there lots of love. .and treats. Thank you so much!
(Individual traveler, booked 1 room), from US flag
27-Sep-2024 Verified Review, stayed from Thu Sep 26 to Fri Sep 27 2024 at a $160.99 average nightly rate.
"Clean hotel and very courteous and accommodating staff."
Overall Score4.0/ 5
Would recommend to others. Clean hotel and very courteous and accommodating staff.
(Individual traveler, booked 1 room), from US flag
25-Sep-2024 Verified Review, stayed from Fri Sep 20 to Mon Sep 23 2024 at a $117.32 average nightly rate.
"Clean, very courteous and accommodating staff."
Overall Score4.0/ 5
Would recommend to others.
(Individual traveler, booked 1 room), from US flag
23-Sep-2024 Verified Review, stayed from Fri Sep 20 to Mon Sep 23 2024 at a $117.32 average nightly rate.
"My stay was short but very nice."
Overall Score5.0/ 5
Mary at the front desk was sweet and super helpful! She is a great staff member!
(Individual traveler, booked 1 room), from US flag
13-Sep-2024 Verified Review, stayed from Wed Sep 11 to Thu Sep 12 2024 at a $107.66 average nightly rate.
"Room cleans comfy, staff friendly."
Overall Score4.0/ 5
Hotel was clean. Staff is friendly.
(Individual traveler, booked 1 room), from US flag
08-Apr-2024 Verified Review, stayed from Sun Apr 07 to Tue Apr 09 2024 at a $122.99 average nightly rate.
4.0 out of 5. Based on 6 guest reviews

Property Description

The Tru by Hilton South Mandarin is conveniently located in the southern section of the city, just off I-295 and San Jose Blvd, within a 30-minute drive from downtown, the beaches, sports and entertainment venues. Located less than 5 miles from I-95 and 5-10 miles from St. Johns and Clay counties. This location is also putting visitors close to great shopping, dining, nightlife and sightseeing, being the #1 choice for business and leisure travelers to Jacksonville. We can't wait to welcome you!

Green Sustainability

Light Stay

Details / Other Expenses

Check In: 03:00 PM
Check Out: 1200pm
Year of Last Renovation: 2021
Floors: 4
Rooms: 106
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 106
Handicap Rooms: 16
Rooms with 1 Bed: 54
Rooms with 2 Beds: 46
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: As Needed
Meeting Rooms: 1 View Spaces
Meeting Space: 585 sq. feet
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 1.0 Mi
Lounge/Bar Hours: -
FEMA Approved: Yes
Pool Info: from dawn to dusk
Ownership: Stellar
Policies / Expenses
Cancellation:
Cancellation is subject to change
Nightly Parking: 0
Total Taxes: 13.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.50%
Occupancy Tax: 6.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Bus parking
  • Central location
  • Complimentary breakfast
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Elevator
  • Fax available
  • Fitness and health center
  • Games room
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Quiet location
  • Tea and coffee making facilities
  • Telephone
  • Telephone - Free local calls
  • Television
  • TV Channel: Showtime
  • TV Channel: The Movie Channel
  • TV Channel: Weather Channel
  • TV Channel: Disney Channel
  • TV Channel: Nickelodeon
  • Terrace

Airport & Shuttle Information

Jacksonville International Airport

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast is included

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Parking is complimentary

Internet / WiFI

WiFi is Complimentary

Cleaning Policies

Public areas are cleaned every 2-4 hours all surfaces are deep cleaned and sanitized and all guest rooms will have the Hilton CleanStay seal to ensure guest confidence that our guest rooms have been cleaned, sanitized and inspected.

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Maple Street Biscuit Company - Start your day with mouthwatering biscuits and gravy. Located 3 miles from the hotel.
  • Lunch: Metro Diner - Try their famous chicken and waffles for a tasty lunch. Located 4 miles from the hotel.
  • Dinner: The Bearded Pig BBQ - Enjoy delicious BBQ dishes in a casual setting. Located 2.5 miles from the hotel.
  • Activity: Jacksonville Zoo and Gardens - Explore the zoo and see a variety of animals. Located 8 miles from the hotel.
  • Day 2

  • Breakfast: Southern Grounds - Enjoy artisanal coffee and breakfast sandwiches. Located 5 miles from the hotel.
  • Lunch: The French Pantry - Indulge in gourmet sandwiches and pastries. Located 7 miles from the hotel.
  • Dinner: Black Sheep Restaurant - Experience farm-to-table dining with stunning rooftop views. Located 9 miles from the hotel.
  • Activity: Cummer Museum of Art and Gardens - Discover impressive art collections and beautiful gardens. Located 10 miles from the hotel.
  • Day 3

  • Breakfast: Biscottis - Delight in homemade pastries and breakfast classics. Located 8 miles from the hotel.
  • Lunch: Mellow Mushroom - Enjoy creative pizzas and craft beers. Located 5 miles from the hotel.
  • Dinner: Hawkers Asian Street Fare - Savor Asian street food in a vibrant atmosphere. Located 6 miles from the hotel.
  • Activity: St. Johns Town Center - Shop at a popular outdoor mall with a wide range of stores. Located 3 miles from the hotel.

Previously known as:
TRU by Hilton South Mandarin

Seasonality and Projections at TRU by Hilton Jacksonville South Mandarin

Rate fluctuations of TRU by Hilton Jacksonville South Mandarin

This chart illustrates fluctuations of sleeping room prices for both group/meeting quotes and the best online individual traveler prices our system could find at the time the group bid was entered. The most competitive group or meeting displayed is 24.5% in the month of February 2024 and the highest average individual rate is $201 in the month of February 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at TRU by Hilton Jacksonville South Mandarin in a month when rates are lower.

Meeting Rooms and Banquet Rooms at TRU by Hilton Jacksonville South Mandarin

Below are the meeting, banquet, conference and event spaces at TRU by Hilton Jacksonville South Mandarin.

Feel free to use the TRU by Hilton Jacksonville South Mandarin meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Jacksonville event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Collaboration Room 17 x 33 x 9 561--/----20202020--/--252512
Close This

Collaboration Room

Flexible meeting Space with pre-set informal seating• 65ā€ Smart TV available for casting from laptop or mobile device • Access to outdoor patio • Natural light • Please inquire about different set up styles• Complimentary Parking Available • No Fees for outside Food and Beverage catering
Room Type:
General Meeting Room
Total Size:
561 Sq. Mi
Dimensions:
17 x 33 x 9 Ft.
Floor Level:
1
Power Outlets:
8
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Teleconferencing
  • Air Conditioning
Collaboration Room Meeting Space Thumbnail 1
Collaboration Room Meeting Space Thumbnail 2
Collaboration Room Meeting Space Thumbnail 3
Photo of Collaboration Room

FAQs about TRU by Hilton Jacksonville South Mandarin

What time is check in?

Check in time is 03:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 1200pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does TRU by Hilton Jacksonville South Mandarin have?

There are 106 sleeping rooms in the hotel.

Is there any meeting space at TRU by Hilton Jacksonville South Mandarin?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at TRU by Hilton Jacksonville South Mandarin?

Breakfast is included

What parking is available at TRU by Hilton Jacksonville South Mandarin?

Parking is complimentary

How much does internet cost?

WiFi is Complimentary

Can I get a AAA rate at TRU by Hilton Jacksonville South Mandarin?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at TRU by Hilton Jacksonville South Mandarin?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at TRU by Hilton Jacksonville South Mandarin?

Yes, there is a gym/fitness area available on-site at the property.

Can I get a group rate at TRU by Hilton Jacksonville South Mandarin?

Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 6.8%.

Testimonials:

Testimonials icon
"I can only say THANKS....It was better than I expected. The hotel staff were superior, fun and very accommodating. Everyone only had good things to say about the rooms, the noise level, the service and the staff. Thanks so much for your help." M.C. - Vancouver, BC

Find out more Check Rates