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Check availability
Very Good
4.0/5
Based on 79 guest reviews
- Free breakfast available
- Avg. Group Discount of 12.4%!
- Fitness center on property
- Hotel has 106 rooms
- Hotel has 4 floors
- Check in time: 03:00 PM
- Hotel has an eco-friendly policy
- Group booking rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Hearing Accessible Vis Doorbell Alrt and Vis Phone Alrt HDTV, Free WiFi Breakfast Included Re
Non-Smoking
Check Rates1 King Mobility Accessible with Tub - Free Hot Breakfast Free WiFi HDTV Refrigerator
Non-Smoking
Check Rates1 King Mobility Hearing Accessible Roll in Shower Bed and Breakfast Standard Rate
Non-Smoking
Check Rates1 King Mobility Hearing Accessible Roll in Shower Visual Firealarm Door Phone Alert Free WiFi Vis Fi
Smoking Non-Smoking
Check Rates1 King Mobility Hearing Accessible Roll in Shower;vis Firealrm Door Phone Alert Free WiFi Vis Fir;HD
Non-Smoking
Check Rates2 Queen Accessible with Tub;free WiFi Breakfast Included Hdtv;mini Refrigerator
Non-Smoking
Check Rates2 Queen Hearing Accessible Vis Doorbell Alrt and Vis Phone Alrt Free WiFi Breakfast Included HDTV
Non-Smoking
Check Rates2 Queen Mobility Accessible with Tub - Free WiFi Breakfast Included HDTV Refrigerator
Non-Smoking
Check Rates2 Queen Mobility Hearing Accessible Roll in Shower Bed and Breakfast Standard Rate
Non-Smoking
Check Rates2 Queen Mobility Hearing Accessible Roll in Shower Visual Firealarm Door Phone Alert Free WiFi Break
Non-Smoking
Check Rates2 Queen Mobility Hearing Accessible Roll in Shower;vis Firealrm Door Phone Alert Free WiFi;breakfast
Non-Smoking
Check Rates2x Points 1 King Hearing Accessible Vis Doorbell Alrt and Vis Phone Alrt HDTV, Free WiFi Breakfast I
Non-Smoking
Check Rates2x Points 1 King Mobility Hearing Accessible Roll in Shower Visual Firealarm Door Phone Alert Free W
Non-Smoking
Check Rates2x Points 2 Queen Accessible with Tub - Free WiFi Breakfast Included HDTV Refrigerator
Non-Smoking
Check Rates2x Points 2 Queen Hearing Accessible Vis Doorbell Alrt and Vis Phone Alrt Free WiFi Breakfast Includ
Non-Smoking
Check Rates2x Points 2 Queen Mobility Hearing Accessible Roll in Shower Visual Firealarm Door Phone Alert Free
Non-Smoking
Check RatesAAA Aaa Member Rate 1 King Bed - Free Hot Breakfast Free WiFi HDTV Refrigerator
Non-Smoking
Check RatesAAA Aaa Member Rate 1 King Hearing Accessible Vis Doorbell Alrt and Vis Phone Alrt HDTV, Free WiFi B
Non-Smoking
Check RatesAAA Aaa Member Rate 1 King Mobility Hearing Accessible Roll in Shower Visual Firealarm Door Phone Al
Non-Smoking
Check RatesAAA Aaa Member Rate 2 Queen Accessible with Tub - Free WiFi Breakfast Included HDTV Refrigerator
Non-Smoking
Check RatesAAA Aaa Member Rate 2 Queen Beds - HDTV, Free WiFi Breakfast Included Refrigerator
Non-Smoking
Check RatesAAA Aaa Member Rate 2 Queen Hearing Accessible Vis Doorbell Alrt and Vis Phone Alrt Free WiFi Breakf
Non-Smoking
Check RatesAAA Aaa Member Rate 2 Queen Mobility Hearing Accessible Roll in Shower Visual Firealarm Door Phone A
Non-Smoking
Check RatesRestricted Cxl 1 King Hearing Accessible Vis Doorbell Alrt and Vis Phone Alrt HDTV, Free WiFi Breakf
Non-Smoking
Check RatesRestricted Cxl 1 King Mobility Hearing Accessible Roll in Shower Visual Firealarm Door Phone Alert F
Non-Smoking
Check RatesRestricted Cxl 2 Queen Accessible with Tub - Free WiFi Breakfast Included HDTV Refrigerator
Non-Smoking
Check RatesRestricted Cxl 2 Queen Beds - HDTV, Free WiFi Breakfast Included Refrigerator
Non-Smoking
Check RatesRestricted Cxl 2 Queen Hearing Accessible Vis Doorbell Alrt and Vis Phone Alrt Free WiFi Breakfast I
Non-Smoking
Check RatesRestricted Cxl 2 Queen Mobility Hearing Accessible Roll in Shower Visual Firealarm Door Phone Alert
Non-Smoking
Local Attractions
Jacksonville Zoo and Gardens Top Golf St Augustine Jacksonville Beach TIAA Bank Field
Map and Points of Interest Near TRU by Hilton South Mandarin
Verified Reviews of TRU by Hilton Jacksonville South Mandarin
Below are the verified reviews from guests that we have booked recently: "Room cleans comfy, staff friendly."
Overall Score4.0/ 5
Hotel was clean. Staff is friendly.
Sheldon G. (Individual traveler, booked 1 room), from 
08-Apr-2024 Verified Review, stayed from Sun Apr 07 to Tue Apr 09 2024 at a $122.99 average nightly rate. 
"Great Place to Stay"
Overall Score5.0/ 5
Overall the place is good for the young adults or college kids crowd.
Cain D. (Individual traveler, booked 1 room), from
02-Jan-2024 Verified Review, stayed from Sat Dec 30 to Tue Jan 02 2024 at a $124.00 average nightly rate. "Excellent Hotel"
Overall Score5.0/ 5
The staff and accommodations were excellent. It's nice to feel welcome.
Tina M. (Individual traveler, booked 1 room), from
27-Jun-2023 Verified Review, stayed from Sun Jun 18 to Mon Jun 19 2023 at a $114.99 average nightly rate. Property Description
Tru by Hilton Jacksonville South Mandarin is not just a hotel but an experience where all our guests can come and enjoy a vibrant fun environment. Our Lobby is filled with bright colors and games like Foosball and Giant Jenga. Located just off the I295 and San Jose exit, Tru is within minutes of an incredibly large array of shops, dining and entertainment experiences. We can't wait to welcome you!
Green Sustainability
Light Stay
Details / Other Expenses
| Check In: | 03:00 PM |
| Check Out: | 1200pm |
| Year of Last Renovation: | 2021 |
| Floors: | 4 |
| Rooms: | 106 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 106 |
| Handicap Rooms: | 16 |
| Rooms with 1 Bed: | 54 |
| Rooms with 2 Beds: | 46 |
| Suites: | 0 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | As Needed |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 585 sq. feet |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 1.0 Mi |
| Lounge/Bar Hours: | - |
| Pool Info: | from dawn to dusk |
| Ownership: | Stellar |
Policies / Expenses
| Cancellation: Cancellation is subject to change | |
| Nightly Parking: | 0 |
| Total Taxes: | 13.50% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.50% |
| Occupancy Tax: | 6.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Bus parking
- Central location
- Complimentary breakfast
- Credit card accepted: American Express
- Credit card accepted: Discover
- Elevator
- Fax available
- Fitness and health center
- Games room
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Non-smoking rooms
- 24 hours opened
- Private bathroom in room
- Quiet location
- Tea and coffee making facilities
- Telephone
- Telephone - Free local calls
- Television
- TV Channel: Showtime
- TV Channel: The Movie Channel
- TV Channel: Weather Channel
- TV Channel: Disney Channel
- TV Channel: Nickelodeon
- Terrace
Airport & Shuttle Information
Jacksonville International Airport
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Breakfast is included
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Parking is complimentary
Internet / WiFI
WiFi is Complimentary
Cleaning Policies
Public areas are cleaned every 2-4 hours all surfaces are deep cleaned and sanitized and all guest rooms will have the Hilton CleanStay seal to ensure guest confidence that our guest rooms have been cleaned, sanitized and inspected.
About TRU by Hilton
- Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
- Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
- To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
- Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
- Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
- Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.
The TRU by Hilton highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Maple Street Biscuit Company - Start your day with mouthwatering biscuits and gravy. Located 3 miles from the hotel.
- Lunch: Metro Diner - Try their famous chicken and waffles for a tasty lunch. Located 4 miles from the hotel.
- Dinner: The Bearded Pig BBQ - Enjoy delicious BBQ dishes in a casual setting. Located 2.5 miles from the hotel.
- Activity: Jacksonville Zoo and Gardens - Explore the zoo and see a variety of animals. Located 8 miles from the hotel.
- Breakfast: Southern Grounds - Enjoy artisanal coffee and breakfast sandwiches. Located 5 miles from the hotel.
- Lunch: The French Pantry - Indulge in gourmet sandwiches and pastries. Located 7 miles from the hotel.
- Dinner: Black Sheep Restaurant - Experience farm-to-table dining with stunning rooftop views. Located 9 miles from the hotel.
- Activity: Cummer Museum of Art and Gardens - Discover impressive art collections and beautiful gardens. Located 10 miles from the hotel.
- Breakfast: Biscottis - Delight in homemade pastries and breakfast classics. Located 8 miles from the hotel.
- Lunch: Mellow Mushroom - Enjoy creative pizzas and craft beers. Located 5 miles from the hotel.
- Dinner: Hawkers Asian Street Fare - Savor Asian street food in a vibrant atmosphere. Located 6 miles from the hotel.
- Activity: St. Johns Town Center - Shop at a popular outdoor mall with a wide range of stores. Located 3 miles from the hotel.
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Seasonality and Projections at TRU by Hilton South Mandarin
This chart illustrates fluctuations of sleeping room prices for both group/meeting quotes and the best online individual traveler prices our system could find at the time the group bid was entered. The most competitive group or meeting displayed is 23.4% in the month of January 2025 and the highest average individual rate is $214 in the month of October 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at TRU by Hilton South Mandarin in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at TRU by Hilton South Mandarin
Below are the meeting, banquet, conference and event spaces at TRU by Hilton South Mandarin.
Feel free to use the TRU by Hilton South Mandarin meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Jacksonville event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Collaboration Room | 17 x 33 x 9 | 561 | --/-- | -- | 20 | 20 | 20 | 20 | --/-- | 25 | 25 | 12 |
Close This Collaboration RoomFlexible meeting Space with pre-set informal seating• 65” Smart TV available for casting from laptop or mobile device • Access to outdoor patio • Natural light • Please inquire about different set up styles• Complimentary Parking Available • No Fees for outside Food and Beverage catering Room Type: General Meeting Room Total Size: 561 Sq. Mi Dimensions: 17 x 33 x 9 Ft. Floor Level: 1 Power Outlets: 8 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
    | ||||||||||||
Planning an Event? Jacksonville Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about TRU by Hilton Jacksonville South Mandarin
What time is check in?
Check in time is 03:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 1200pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does TRU by Hilton Jacksonville South Mandarin have?
There are 106 sleeping rooms in the hotel.
Is there any meeting space at TRU by Hilton Jacksonville South Mandarin?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at TRU by Hilton Jacksonville South Mandarin?
Breakfast is included
What parking is available at TRU by Hilton Jacksonville South Mandarin?
Parking is complimentary
How much does internet cost?
WiFi is Complimentary
Can I get a AAA rate at TRU by Hilton Jacksonville South Mandarin?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Aaa Member Rate 1 King Bed - Free Hot Breakfast Free WiFi HDTV Refrigerator
Can I get a Senior or AARP rate at TRU by Hilton Jacksonville South Mandarin?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at TRU by Hilton Jacksonville South Mandarin?
Yes, there is a gym/fitness area available on-site at the property.
Can I get a group rate at TRU by Hilton Jacksonville South Mandarin?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 12.4%.
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