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Doubletree San Antonio Downtown
502 West César East Chávez Blvd., San Antonio, TX 78207 United States (USA) near junction 155b on I-10 (~0.1mi)
View map Reservations: 1-800-760-7718
3 Star property 
Check availability
- Check in: 4PM
- Check out: 12PM
- Groups/Meetings rating of 6.7/10
Standard prices by room type for the next 60 days
Landmarks and Location of Doubletree San Antonio Downtown
Verified reviews of Doubletree San Antonio Downtown
Below are the verified reviews from guests that we have booked in recently: "Could have been better."
Overall score3.0/ 5
My stay at the Doubletree would have been great if a hotel staff member didn't let someone into my room. I thought hotel policy was if a guest lost their key, they must go to the front desk. Well someone convinced the staff member that my room was her room and he let her in. Good thing I had the latch on and I wasn't naked. It's a violation of someone's privacy and I'm pretty sure it's a violation of the hotel's policy to willingly open a random room door to a stranger. I hope going forward the staff takes more precaution regarding opening doors just because someone ask you to.
Charvass T. (Individual traveller, booked 1 room), from 
04-Oct-2022 Verified review, stayed from Thu Sep 22 to Sun Sep 25 2022 at a $104.99 average nightly rate. 
"Breakfast buffet is horrible."
Overall score3.0/ 5
The breakfast was terrible and I couldn't eat it. Knowing it was $20 bucks is ridiculous. Not knowing parking was $25 a day was also a surprise. The little insert in the key given at check in states select one complimentary and list internet, breakfast and it is confusing the breakfast is not free. I would never pay $20 for the breakfast that was awful and I couldn't eat it. Flies in the watermelon, dried up pork chops, eggs had to have come from a box. I was able to eat one piece of toast. Most hotels with the waffle makers are free and when I got a bill I was floored. They did take off two or the three and only charged me for 1. I told the lady manager to read their insert because it is misleading by having the word complimentary In it and breakfast listed on the piece of paper. I literally walked all the way back to my room to show her. Has the food been amazing I certainly would not have minded paying.
Elizabeth S. (Individual traveller, booked 1 room), from
01-Oct-2022 Verified review, stayed from Fri Sep 30 to Sun Oct 02 2022 at a $129.77 average nightly rate. "Room was not as advertised and the people were rude."
Overall score1.0/ 5
Room was not as advertised and staff was rude.
Erica B. (Individual traveller, booked 1 room), from
16-Sep-2022 Verified review, stayed from Tue Sep 13 to Fri Sep 16 2022 at a $146.05 average nightly rate. "Bad food, failure to disclose charges."
Overall score2.0/ 5
Was NOT told when reservation was made (with Hilton staff) that in addition to the room charge, there was a $25 parking fee. Since we are handicapped and had already checked in, we were stuck. Ordered a Chicken caesar salad creation: two halves of Romaine, drowned in a pseudo thousand island/dijon mustard goop and had a wilted week old lettuce leaf hidden under. Ugh. We are Hilton Honors members, too.
Ryamond B. (Individual traveller, booked 1 room), from
05-Feb-2022 Verified review, stayed from Wed Feb 02 to Thu Feb 03 2022 at a $108.99 average nightly rate. "A good evening."
Overall score4.0/ 5
Food and conversation good.
Janet H. (Individual traveller, booked 1 room), from
01-Feb-2022 Verified review, stayed from Sun Jan 30 to Mon Jan 31 2022 at a $119.99 average nightly rate. "Great"
Overall score5.0/ 5
Goid
Raul G. (Individual traveller, booked 1 room), from
03-Jun-2021 Verified review, stayed from Wed Jun 02 to Thu Jun 03 2021 at a $79.99 average nightly rate. "Wrong size bed."
Overall score2.0/ 5
We confirmed a King size bed and when we go to our room, we get two double beds. So we go back to the front desk. The front desk said they were booked. We had no choice but to file a complaint with Price.com. We are waiting for a response and as of today (Wednesday) I haven't heard a word.
Ruben S. (Individual traveller, booked 1 room), from
21-Apr-2021 Verified review, stayed from Sat Apr 17 to Sun Apr 18 2021 at a $149.99 average nightly rate. "Expected More."
Overall score3.0/ 5
Mattress was too lumpy and old, walls are too thin; the person in the adjacent room snored loud all night and all morning and needless to say, I didn't get much sleep. I called the front desk in the morning requesting towels, came back from lunch and still no towels so I walked to the front desk to let them know before leaving the hotel again, came back and still nothing, I had to walk downstairs to pick them up myself. Considering the price, I would have expected more.
Leticia C. (Individual traveller, booked 1 room), from
27-Mar-2021 Verified review, stayed from Fri Mar 26 to Sun Mar 28 2021 at a $115.99 average nightly rate. "Terrible"
Overall score1.0/ 5
I stayed at this hotel this past weekend and the level of professionalism and customer service was absolutely horrible. I booked a regular room but was given a handicap room, I spoke with the front desk and the representative showed no remorse or the willingness to accommodate. Then, my room A/C was only blowing hot air, they had to move me to another handicap room where the TV did not work. To say the least my experience was not pleasant or one that I view as Double tree standard.
Jeremy L. (Individual traveller, booked 1 room), from
16-Jun-2019 Verified review, stayed from Sat Jun 15 to Sun Jun 16 2019 at a $115.19 average nightly rate. Property description
Downtown San Antonio on our doorstepWe're off I-10/I-35, minutes from Historic Market Square and one mile from the Riverwalk. We offer a free shuttle to downtown San Antonio attractions like Henry B. Gonzalez Convention Center, the Shops at Rivercenter, and the Alamo. The airport is 10 miles away. Enjoy our outdoor courtyard, pool, and welcome cookie on arrival.
Details / Other expenses
| Check-in: | 4PM |
| Check-out: | 12PM |
| Room windows: | Windows do open |
| Lounge/Bar hours: | 6: |
| Ownership: | PHG |
Policies / Expenses
| Total taxes: | 16.75% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry but pets are not allowed.About Doubletree Hotels
- Delicious warm chocolate chip cookies upon check-in
- HD TV's
- Free Wi-Fi in public spaces
- Premium bath products by Crabtree & Evelyn
- DoubleTree Fitness Guest Rooms
- Green-Certified Hotels
- Eforea Spa offers three customized experiences for any guest
- Select locations offer Made Markets, serving healthier, fresh made options
The Doubletree Hotels highlights above are subject to change without notice.
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FAQs about Doubletree San Antonio Downtown
What time is check in?
Check in time is 4PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
Testimonials:
"My sons play for a travel baseball organization with 8 different teams. We travel throughout the southeast to various tournaments. This will save the team administrators a great deal of time. I have passed your information off to the other administrators so you will probably be hearing form them as well. Thanks again!!!" S.M. - Birmingham, AL
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