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Doubletree by Hilton San Antonio Downtown
502 West C�sar East Ch�vez Blvd., San Antonio, TX 78207 United States (USA) near Exit 155b on I-10 (~0.1mi)
View Map Reservations: 1-800-760-7718
3 Star Property 
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- Our hotel comes with an outdoor pool
- Fitness center on property
- 250 sleeping rooms in hotel
- Hotel has 6 floors
- Hotel has 20 suites
- Check in: 4PM
- Groups/Meetings rating of 6.5/10
- 13 meeting rooms in property
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed Junior Suite Balcony Wet Bar WiFi Hd TV with Pay Movies Sitting Area
Non-Smoking
Check Rates1 King Bed Junior Suite Balcony Wet Bar WiFi Hd TV with Pay Movies Sitting Area Covered Parking Trol
Non-Smoking
Check Rates1 King Bed Junior Suite Double Vanity WiFi Hd TV with Pay Movies Covered Parking Trolley To Riverwal
Non-Smoking
Check Rates1 King Mobility Accessible with Roll in Shower WiFi Hd TV with Pay Movies Covered Parking Trolley To
Non-Smoking
Check Rates1 Sweet Dreams King Bed WiFi Hd TV with Pay Movies Covered Parking Trolley To Riverwalk
Non-Smoking
Check Rates2 Double Mobility Accessible with Bathtub WiFi Hd TV with Pay Movies Covered Parking Trolley To Rive
Non-Smoking
Check Rates2 Double Mobility Accessible with Roll in Shower WiFi Hd TV with Pay Movies Covered Parking Trolley
Non-Smoking
Check Rates2 Double Sweet Dream Beds WiFi Hd TV with Pay Movies Covered Parking Trolley To Riverwalk
Non-Smoking
Check Rates2x Points Package 1 King Bed Junior Suite Balcony Wet Bar WiFi Hd TV with Pay Movies Sitting Area
Non-Smoking
Check Rates2x Points Package 1 King Bed Junior Suite Double Vanity WiFi Hd TV with Pay Movies
Non-Smoking
Check Rates2x Points Package 1 King Mobility Accessible with Roll in Shower WiFi Hd TV with Pay Movies
Non-Smoking
Check Rates2x Points Package 2 Double Mobility Accessible with Roll in Shower WiFi Hd TV with Pay Movies
Non-Smoking
Check RatesAARP Member Rate 1 King Bed Junior Suite Balcony Wet Bar WiFi Hd TV with Pay Movies Sitting Area
Non-Smoking
Check RatesAARP Member Rate 1 King Bed Junior Suite Double Vanity WiFi Hd TV with Pay Movies
Non-Smoking
Check RatesAARP Member Rate 1 King Mobility Accessible with Roll in Shower WiFi Hd TV with Pay Movies
Non-Smoking
Check RatesBreakfast Included 1 King Bed Junior Suite Balcony Wet Bar WiFi Hd TV with Pay Movies Sitting Area
Non-Smoking
Check RatesBreakfast Included 1 King Bed Junior Suite Double Vanity WiFi Hd TV with Pay Movies
Non-Smoking
Check RatesBreakfast Included 1 King Mobility Accessible with Roll in Shower WiFi Hd TV with Pay Movies
Non-Smoking
Check RatesPark N Stay 1 King Bed Junior Suite Balcony Wet Bar WiFi Hd TV with Pay Movies Sitting Area
Non-Smoking
Check RatesPark N Stay 1 King Mobility Accessible with Roll in Shower WiFi Hd TV with Pay Movies
Non-Smoking
Check RatesPark N Stay 2 Double Mobility Accessible with Roll in Shower WiFi Hd TV with Pay Movies
Non-Smoking
Check RatesPet Staycation Package 1 King Mobility Accessible with Roll in Shower WiFi Hd TV with Pay Movies
Non-Smoking
Check RatesPet Staycation Package 2 Double Mobility Accessible with Roll in Shower WiFi Hd TV with Pay Movies
Non-Smoking
Check RatesRestricted Cxl 1 King Bed Junior Suite Balcony Wet Bar WiFi Hd TV with Pay Movies Sitting Area
Non-Smoking
Check RatesRestricted Cxl 1 King Bed Junior Suite Double Vanity WiFi Hd TV with Pay Movies
Non-Smoking
Check RatesRestricted Cxl 1 King Mobility Accessible with Roll in Shower WiFi Hd TV with Pay Movies
Non-Smoking
Check RatesRestricted Cxl 2 Double Mobility Accessible with Roll in Shower WiFi Hd TV with Pay Movies
Non-Smoking
Check RatesSenior Savings 1 King Bed Junior Suite Double Vanity WiFi Hd TV with Pay Movies
Non-Smoking
Local Attractions
Market Square, River Walk, Alamo, San Antonio Missions, Tower of the Americas, La Villa Village, San Antonio Zoo, Museums, Theaters, Sea World, Six Flags Fiesta Texas, Golf nearby, and the River Center Mall.
Landmarks and Location of Doubletree by Hilton San Antonio Downtown
Verified Reviews of Doubletree by Hilton San Antonio Downtown
Below are the verified reviews from guests that we have booked recently: "Excellent facility and very clean. Great"
Overall Score4.0/ 5
Excellent facility and very clean. The hotel was clean, and staff was friendly.
Joe C. (Individual traveler, booked 1 room), from 
06-Dec-2022 Verified Review, stayed from Sat Dec 03 to Sun Dec 04 2022 at a $112.99 average nightly rate. 
"Could have been better."
Overall Score3.0/ 5
My stay at the Doubletree would have been great if a hotel staff member didn't let someone into my room. I thought hotel policy was if a guest lost their key, they must go to the front desk. Well someone convinced the staff member that my room was her room and he let her in. Good thing I had the latch on and I wasn't naked. It's a violation of someone's privacy and I'm pretty sure it's a violation of the hotel's policy to willingly open a random room door to a stranger. I hope going forward the staff takes more precaution regarding opening doors just because someone ask you to.
Charvass T. (Individual traveler, booked 1 room), from
04-Oct-2022 Verified Review, stayed from Thu Sep 22 to Sun Sep 25 2022 at a $104.99 average nightly rate. "Breakfast buffet is horrible."
Overall Score3.0/ 5
The breakfast was terrible and I couldn't eat it. Knowing it was $20 bucks is ridiculous. Not knowing parking was $25 a day was also a surprise. The little insert in the key given at check in states select one complimentary and list internet, breakfast and it is confusing the breakfast is not free. I would never pay $20 for the breakfast that was awful and I couldn't eat it. Flies in the watermelon, dried up pork chops, eggs had to have come from a box. I was able to eat one piece of toast. Most hotels with the waffle makers are free and when I got a bill I was floored. They did take off two or the three and only charged me for 1. I told the lady manager to read their insert because it is misleading by having the word complimentary In it and breakfast listed on the piece of paper. I literally walked all the way back to my room to show her. Has the food been amazing I certainly would not have minded paying.
Elizabeth S. (Individual traveler, booked 1 room), from
01-Oct-2022 Verified Review, stayed from Fri Sep 30 to Sun Oct 02 2022 at a $129.77 average nightly rate. "Room was not as advertised and the people were rude."
Overall Score1.0/ 5
Room was not as advertised and staff was rude.
Erica B. (Individual traveler, booked 1 room), from
16-Sep-2022 Verified Review, stayed from Tue Sep 13 to Fri Sep 16 2022 at a $146.05 average nightly rate. "Bad food, failure to disclose charges."
Overall Score2.0/ 5
Was NOT told when reservation was made (with Hilton staff) that in addition to the room charge, there was a $25 parking fee. Since we are handicapped and had already checked in, we were stuck. Ordered a Chicken caesar salad creation: two halves of Romaine, drowned in a pseudo thousand island/dijon mustard goop and had a wilted week old lettuce leaf hidden under. Ugh. We are Hilton Honors members, too.
Ryamond B. (Individual traveler, booked 1 room), from
05-Feb-2022 Verified Review, stayed from Wed Feb 02 to Thu Feb 03 2022 at a $108.99 average nightly rate. "A good evening."
Overall Score4.0/ 5
Food and conversation good.
Janet H. (Individual traveler, booked 1 room), from
01-Feb-2022 Verified Review, stayed from Sun Jan 30 to Mon Jan 31 2022 at a $119.99 average nightly rate. "Great"
Overall Score5.0/ 5
Goid
Raul G. (Individual traveler, booked 1 room), from
03-Jun-2021 Verified Review, stayed from Wed Jun 02 to Thu Jun 03 2021 at a $79.99 average nightly rate. "Wrong size bed."
Overall Score2.0/ 5
We confirmed a King size bed and when we go to our room, we get two double beds. So we go back to the front desk. The front desk said they were booked. We had no choice but to file a complaint with Price.com. We are waiting for a response and as of today (Wednesday) I haven't heard a word.
Ruben S. (Individual traveler, booked 1 room), from
21-Apr-2021 Verified Review, stayed from Sat Apr 17 to Sun Apr 18 2021 at a $149.99 average nightly rate. "Expected More."
Overall Score3.0/ 5
Mattress was too lumpy and old, walls are too thin; the person in the adjacent room snored loud all night and all morning and needless to say, I didn't get much sleep. I called the front desk in the morning requesting towels, came back from lunch and still no towels so I walked to the front desk to let them know before leaving the hotel again, came back and still nothing, I had to walk downstairs to pick them up myself. Considering the price, I would have expected more.
Leticia C. (Individual traveler, booked 1 room), from
27-Mar-2021 Verified Review, stayed from Fri Mar 26 to Sun Mar 28 2021 at a $115.99 average nightly rate. "Terrible"
Overall Score1.0/ 5
I stayed at this hotel this past weekend and the level of professionalism and customer service was absolutely horrible. I booked a regular room but was given a handicap room, I spoke with the front desk and the representative showed no remorse or the willingness to accommodate. Then, my room A/C was only blowing hot air, they had to move me to another handicap room where the TV did not work. To say the least my experience was not pleasant or one that I view as Double tree standard.
Jeremy L. (Individual traveler, booked 1 room), from
16-Jun-2019 Verified Review, stayed from Sat Jun 15 to Sun Jun 16 2019 at a $115.19 average nightly rate. Property Description
Downtown San Antonio on our doorstepWe're off I-10/I-35, minutes from Historic Market Square and one mile from the Riverwalk. We offer a free shuttle to downtown San Antonio attractions like Henry B. Gonzalez Convention Center, the Shops at Rivercenter, and the Alamo. The airport is 10 miles away. Enjoy our outdoor courtyard, pool, and welcome cookie on arrival.
Details / Other Expenses
| Check In: | 4PM |
| Check Out: | 12PM |
| Year of Last Renovation: | 2011 |
| Floors: | 6 |
| Rooms: | 250 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 250 |
| Handicap Rooms: | |
| Suites: | 20 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 13 |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 6: |
| Pool Info: Outdoor pool and veranda. Pool Hours 9am-10pm | |
| Ownership: | PHG |
Policies / Expenses
| Cancellation: 48 hour prior to individual's arrivalGroup - 30 days in advance | |
| Nightly Parking: | 15.0 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 16.75% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% (Current State Tax) |
| Occupancy Tax: | 16.75% (Combined Taxes) |
| City Tax: | 9.00% (Current City Taxes) |
| Country Tax: | 1.75% (Current County Taxes) |
| Food and Beverage Tax: | 8.25% (Sales Tax) |
| Audio Visual Tax: | 8.25% (AV Sales Tax) |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 15.00 Per Night (Complimentary for groups) |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 0.00 Per Item |
| Gym Fee: | 0.00 Per Day |
| Spa Fee: | 0.00 Per Day |
| Shipping Handling Fee: | 0.00 Per Item |
| Additional Person Fee: | 0.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day (Covers all Meeting Guests) |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Food and Beverage Service Charge: | 22.00% |
| Audio Visual Service Charge: | 22.00% |
| Banquet Labor Fees: | 0.00% |
| Banquet Bartender Fees: | 150.00 Per Function (Minimum 2 hours) |
| Chef Attendant Fees: | 150.00 Per Function |
| Avg. Continental Breakfast Cost: | 14.00 Per Person |
| Avg. Plated Breakfast Cost: | 18.00 Per Person |
| Avg. Buffet Breakfast Cost: | 15.95 Per Person (Per adult in Ventanas) |
| Avg. Plated Lunch Cost: | 23.00 Per Person |
| Avg. Buffet Lunch Cost: | 28.00 Per Person |
| Avg. Boxed Lunch Cost: | 19.00 Per Person |
| Avg. Plated Dinner Cost: | 33.00 Per Person |
| Avg. Buffet Dinner Cost: | 38.00 Per Person |
| Morning Break Cost: | 10.00 Per Person |
| Afternoon Break Cost: | 10.00 Per Person |
| Banquet Gallon of Coffee: | 54.00 Per Item (1 gallon each) |
| Banquet Soda: | 3.00 Per Item |
| Banquet Bottled Water: | 2.50 Per Item |
| Banquet Hosted Bar: | 7.25 Per Person/Per Hour |
| Banquet Reception w Hors d'oeuvres: | 20.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Bus parking
- Central location
- Charge for early check out
- Clothes drying
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electric Car Charging Station
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Garage
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Laundry valet service
- Licensed bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private car parking
- Private garden grounds
- Quiet location
- Radio in room
- Restaurant
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Terrace
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
San Antonio International Airport 11 miles/ 15 minutes from Hotel. 1-800 Blue Van $18 one-way and $32 round trip. Taxi service is $26 one way- up to (4) guests per cab
Local Shuttle Info: Taxi to San Antonio International Airport - $26 one wayComplimentary Downtown Shuttel to RiverWalk and Local Restaurants in a 3 mile radius - Daily from 8am-10pm
Breakfast Information
Full Hot Buffet Breakfast in our Ventana''s Grill- Meets all dietary needs.Price $15.95 per personDiscounts available for large groups.This buffet can also be added $12 per person to the rate.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pets not allowed only service animals
Internet / WiFI
Complimentary internet service throughout hotel
About Doubletree Hotels
- Delicious warm chocolate chip cookies upon check-in
- HD TV's
- Free Wi-Fi in public spaces
- Premium bath products by Crabtree & Evelyn
- DoubleTree Fitness Guest Rooms
- Green-Certified Hotels
- Eforea Spa offers three customized experiences for any guest
- Select locations offer Made Markets, serving healthier, fresh made options
The Doubletree Hotels highlights above are subject to change without notice.
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FAQs about Doubletree by Hilton San Antonio Downtown
What time is check in?
Check in time is 4PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Doubletree by Hilton San Antonio Downtown have?
There are 250 sleeping rooms in the hotel.
Is there any meeting space at Doubletree by Hilton San Antonio Downtown?
Yes, they have 13 meeting rooms that can support various table layouts.
What kind of breakfast is at Doubletree by Hilton San Antonio Downtown?
Full Hot Buffet Breakfast in our Ventana''s Grill- Meets all dietary needs.Price $15.95 per personDiscounts available for large groups.This buffet can also be added $12 per person to the rate.
How much does internet cost?
Complimentary internet service throughout hotel
Can I get a AAA rate at Doubletree by Hilton San Antonio Downtown?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Doubletree by Hilton San Antonio Downtown?
Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Member Rate 1 King Bed Junior Suite Balcony Wet Bar WiFi Hd TV with Pay Movies Sitting Area
Is there a gym at Doubletree by Hilton San Antonio Downtown?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Doubletree by Hilton San Antonio Downtown?
Yes, there is a pool on-site at the property. Outdoor pool and veranda. Pool Hours 9am-10pm.
Testimonials:
"Thank you so much for your services. I find your company to be excellent with every encounter. I found the hotels and the price range I was looking for, it was easy to use and excellent service. I will definitely use you in the future." J.M. - Ontario, CAN
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