Hampton Inn & Suites Boston Crosstown Center

811 Massachusetts Ave., Boston, MA 02118 United States (USA)
View Map Reservations: 1-800-760-7718
3.0 Star Property
42.332478-71.073630
+1-800-760-7718
Check availability
  • Includes an indoor swimming pool
  • Complimentary breakfast is offered
  • Shuttle from airport available
  • Gym / Fitness Center Available
  • Hotel has 175 rooms
  • Check out time: 12:00pm
  • Groups/Meetings rating of 7.5/10
  • Hotel has 4 meeting rooms

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed - HDTV, Free WiFi, Hot Breakfast Included
Non-Smoking
Check Rates1 King Bed - HDTV, Free WiFi, Hot Breakfast Included Work Area
Non-Smoking
Check Rates1 King Bed Accessible Bathtub
Non-Smoking
Check Rates1 King Bed Studio Suite
Non-Smoking
Check Rates1 King Bed Studio Suite HDTV, Free WiFi Sitting Area
Non-Smoking
Check Rates1 King Bed Studio Suite HDTV, Free WiFi Sitting Area Hot Breakfast Included
Non-Smoking
Check Rates1 King Bed WiFi
Non-Smoking
Check Rates1 King Mob Hea Accessible Tub Sofa Bed
Non-Smoking
Check Rates1 King Mobility Hearing Accessible Tub Sofa Bed
Non-Smoking
Check Rates1 King Mobility Hearing Accessible with Tub
Non-Smoking
Check Rates1 King Mobility Hearing Accessible with Tub Visual Firealarm Door Phone Alert Sofa Bed
Non-Smoking
Check Rates1 King Mobility Hearing Accessible with Tub Visual Firealarm Door Phone Alert Sofa Bed Microwave, Re
Non-Smoking
Check Rates1 King Studio Suite
Non-Smoking
Check Rates2x Points Package 1 King Bed - HDTV, Free WiFi, Hot Breakfast Included
Non-Smoking
Check Rates2x Points Package 1 King Bed Studio Suite HDTV, Free WiFi Sitting Area
Non-Smoking
Check Rates2x Points Package 1 King Mobility Hearing Accessible with Tub Visual Firealarm Door Phone Alert Sofa
Non-Smoking
Check RatesAlrt Room King Bed with Sofa Hearing Mobility Accessible WiFi
Non-Smoking
Check RatesRestricted Cxl 1 King Bed - HDTV, Free WiFi, Hot Breakfast Included
Non-Smoking
Check RatesRestricted Cxl 1 King Bed Studio Suite HDTV, Free WiFi Sitting Area
Non-Smoking
Check RatesRestricted Cxl 1 King Mobility Hearing Accessible with Tub Visual Firealarm Door Phone Alert Sofa Be
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesStudio
Non-Smoking
Check RatesStudio Suite 1 King Bed
Non-Smoking
Check RatesStudio Suite King Bed
Non-Smoking
Check RatesStudio Suite King Bed WiFi
Non-Smoking
Check RatesSuite Studio
Non-Smoking

Local Attractions

Mayor universities: Boston Univ, Boston College, Northeastern, MIT, Tufts, Wentworth Institute of Technology. Tour buses pick up in hotel: Super Duck Tour and Old Town Trolley. Close to parks and attractions: Fenway Park, Boston Common, Museums of Fine Arts, Isabella Garden Museum, Aquarium, JFK Museum, Back Bay & South End districts and much more!

Verified Reviews of Hampton Inn & Suites Boston Crosstown Center

Below are the verified reviews from guests that we have booked recently:
"My stay at Hampton Inn was good!"
Overall Score5.0/ 5
Organized, professional, helpful staff. Clean hotel.
(Individual traveler, booked 1 room), from US flag
21-May-2022 Verified Review, stayed from Thu May 19 to Sun May 22 2022 at a $318.99 average nightly rate.
"No ride to the hospital for surgery, charge for parking and lastly, the sheets were as scratch as sl"
Overall Score1.0/ 5
Scratch sheets, worse than sleeping on cardboard. No transport to hospital, had to pay for parking in garage.
(Individual traveler, booked 1 room), from US flag
05-Dec-2021 Verified Review, stayed from Sun Nov 28 to Mon Nov 29 2021 at a $186.99 average nightly rate.
"Very secure place to stay."
Overall Score5.0/ 5
Very good, secure place to stay.
(Individual traveler, booked 1 room), from US flag
02-Dec-2021 Verified Review, stayed from Sun Nov 28 to Tue Nov 30 2021 at a $121.99 average nightly rate.
"Very Nice!"
Overall Score4.0/ 5
Had all the amenities that I needed, staff was friendly and very helpful, Continental breakfast was good, rooms were clean and beds comfortable parking right across the street. Ace who's in charge of security is conscientious and a caring person. Would recommend this hotel.
(Individual traveler, booked 1 room), from US flag
26-Nov-2021 Verified Review, stayed from Mon Nov 22 to Wed Nov 24 2021 at a $92.99 average nightly rate.
"Problem"
Overall Score4.0/ 5
I did not make that reservation. The reservationist made a mistake. I would like to speak with someone to resolve this issue.Please let me know.
(Individual traveler, booked 1 room), from US flag
01-Nov-2021 Verified Review, stayed from Wed Oct 27 to Fri Oct 29 2021 at a $197.99 average nightly rate.
"Got refuted and didn't get in paid $ back."
Overall Score3.0/ 5
Place looked beautiful but I was denied entry the guy at the desk said I was not well enough in his eyes I had a reservation denied entry want my 288$ I want it back please before I take action thanks.
(Individual traveler, booked 1 room), from US flag
17-Aug-2021 Verified Review, stayed from Wed Aug 11 to Thu Aug 12 2021 at a $242.99 average nightly rate.
"The homeless hotel."
Overall Score1.0/ 5
The hotel is located in a very rough part of Boston. We were advised not to walk around in the evenings. There were multiple homeless people in the hotel lobby. A very unpleasant stay.
(Individual traveler, booked 1 room), from US flag
21-Jul-2021 Verified Review, stayed from Wed Jul 14 to Fri Jul 16 2021 at a $160.60 average nightly rate.
"No Complain"
Overall Score5.0/ 5
The front desk staff was very helpful and the room was clean.
(Individual traveler, booked 1 room), from US flag
08-Jan-2021 Verified Review, stayed from Thu Jan 07 to Fri Jan 08 2021 at a $91.99 average nightly rate.
"Awesome very good location."
Overall Score4.0/ 5
Awesome good location.good price. I LOVE THE WOMEN FROM FRONT DESK! Appreciate everything. Thanks from Puerto Rico ????.
(Individual traveler, booked 1 room), from US flag
01-Nov-2020 Verified Review, stayed from Thu Oct 29 to Mon Nov 02 2020 at a $92.65 average nightly rate.
"Most of the staff were Respectful, helpful. It was clean, nice."
Overall Score4.0/ 5
Staff was friendly and courteous. Really nice decor, the rooms are a good size. I enjoyed my stay.
(Individual traveler, booked 1 room), from US flag
12-Aug-2020 Verified Review, stayed from Sun Aug 09 to Mon Aug 10 2020 at a $112.99 average nightly rate.
"Across from Boston Medical Center."
Overall Score4.0/ 5
I chose this hotel for its location and because it had off street parking. The rates were very reasonable and the rooms were very clean and comfortable. Because of the Covid 19 virus neither the pool nor the restaurant were open. We did not take part in the continental breakfast so I can't rate that. We were allowed to check in early which was very convenient for us. However, each time we left the hotel (to get food, etc.), we had difficulty getting back in. If there was a place in or near the door to use the key to get back in, we never saw it. The only vending machine that we noticed on our floor had two flavors of soda and water. We did not see a candy or snack vending machine. When we checked in, I was given a ticket with a bar code on it to use to get my car out of the very conveniently located parking garage BUT it didn't work. When I went back to the hotel for a second ticket to use, I was promptly given one but it didn't work either! So that I didn't have to make another trip to the lobby and make my granddaughter late for her surgery, I begged the person at the other end of the intercom at the exit gate to let me out. After I gave her my name and room number, she kindly did let me leave. We did make it to the surgery in time.
(Individual traveler, booked 1 room), from US flag
07-Jun-2020 Verified Review, stayed from Thu Jun 04 to Fri Jun 05 2020 at a $118.99 average nightly rate.
"Very nice stay."
Overall Score5.0/ 5
Front desk staff very fast and helpful when asked to do something special.
(Individual traveler, booked 1 room), from US flag
02-Dec-2019 Verified Review, stayed from Tue Nov 26 to Mon Dec 02 2019 at a $113.45 average nightly rate.
"Service"
Overall Score4.0/ 5
All employees at the hotel were very helpful.
(Individual traveler, booked 1 room), from US flag
05-Dec-2015 Verified Review
"Good location for travel to Andover, MA."
Overall Score4.0/ 5
Room was clean and spacious. Would have preferred to have a microwave and small refrigerator in the room. Cups in the room did not hold up to a second helping of any liquid. Adjacent restaurant was a good lunch option. Front desk staff were extremely helpful and professional. I would stay again for business travel purposes.
(Individual traveler, booked 1 room), from US flag
13-Mar-2014 Verified Review, stayed from Wed Mar 12 to Fri Mar 14 2014 at a $179.00 average nightly rate.

Property Description

The Hampton Inn & Suites Boston Crosstown Center is only two years old. We are located only one mile from the downtown Boston area and only minuets from the Boston Logan Airport. We are centrally located a half mile away from all major interstates. Included into our room rate is a full hot breakfast served each morning. We are also proud to announce the opening of our new restaurant. The Ground Round opened its doors on August 16, 2006 and will be able to be accessed from the hotel lobby. This will now makes our Hampton Inn & Suites unique, as we are the only full service Hampton Inn & Suites in the Boston area.While staying at our hotel, your clients can enjoy our indoor heated pool, located on the top floor, 24 hour fitness center, free high-speed wireless internet, and free local phone calls. Located adjacent to the hotel is our covered parking garage, Dunkin Donuts, Quizno's, and Enterprise car rental. We also provide complimentary shuttle service to and from the airport starting at 5am and to three of the major attractions in the downtown Boston area. The three attractions are Copley/Prudential, Boston Common, and the Waterfront.

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2019
Floors: 9
Rooms: 175
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 175
Handicap Rooms:
Suites: 53
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 4 View Spaces
Meeting Space: 2357 sq. feet
Banquet Space: Holds 70 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 1am
Pool Info:
Our indoor heated pool is open from 7am - 11pm. Our family friendly 30 x 12 size pool is 3.5 feet deep. Note: No Lifeguard on duty.
Policies / Expenses
Cancellation:
Individual reservation cancellation is 72 hours prior to arrival. For group cancellation: No penalty greater than 30 days prior to arrival, Less than 30 days group is committed to a minimum 80% of room block.
Nightly Parking: 25
Typical Group Deposit: 500.00
Total Taxes: 14.45%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Parking Fee: 25.00 Per Night (Full access)
Porterage Fee: 8.00 Per Person (Roundtrip (optional))
Additional Person Fee: 10.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Stay (included)
Rooms Wired Internet Fee: 0.00 Per Stay (included)
Meeting Wireless Internet Fee: 0.00 Per Day (included)
Meeting Wired Internet Fee: 0.00 Per Day (included)
Meeting Power Surcharge Fee: 0.00 Per Day (included)
Additional Room Fees: 400.00 Per Day (Large Meeting Room)
Avg. Buffet Lunch Cost: 22.00 Per Person
Avg. Boxed Lunch Cost: 18.00 Per Person
Avg. Plated Dinner Cost: 65.00 Per Person
Avg. Buffet Dinner Cost: 60.00 Per Person
Morning Break Cost: 8.00 Per Person
Afternoon Break Cost: 12.00 Per Person
Banquet Gallon of Coffee: 25.00 Per Day
Banquet Soda: 2.00 Per Person
Banquet Bottled Water: 2.00 Per Person

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Car rental
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Generator for public spaces
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Laundry valet service
  • Licensed bar
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Spa
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV Channel: Showtime
  • Travellers cheques accepted
  • Video Games in Room
  • Voicemail

Airport & Shuttle Information

Logan Airport is about 11 minutes away from Crosstown. We have complimentary 10-seat van shuttle service -- available upon request.

Local Shuttle Info: We offer complimentary scheduled 10-seat van shuttle service to/from Logan airport from 5am - 8pm except 11am, also to Longwood /Fenway area and Boston Medical Hospitals.

Breakfast Information

Our complimentary American hot buffet breakfast is available daily from 6am -10am in our breakfast lounge. Menu is complete with gluten free cereal, oatmeal, yogurts, eggs, protein ( turkey sausage, beef patties, bacon), pastries, bagels, breads, juices, milk, fresh cut fruits and whole fruits and a waffle station!

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

$25.00 overnight self parking in Crosstown Center Garage -- in and out access / valid till 6PM day of departureComplimentary tour bus parking in Crosstown Center Garage

Internet / WiFI

Wifi is complimentary for guests in room and on property and meeting rooms clientele.

About Hampton Inn

  • All US locations offer coffee & tea in the lobby at no cost
  • Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
  • Offer 'On the Run' breakfast bags during the week if you're in a hurry
  • Free daily newspaper on weekdays

The Hampton Inn highlights above are subject to change without notice.

Previously known as:
Hampton Inn & Suites by Hilton Crosstown Center

Seasonality and Projections at Hampton Inn & Suites Boston Crosstown Center

Rate fluctuations of Hampton Inn & Suites Boston Crosstown Center

This chart illustrates fluctuations of sleeping room prices for both group/meeting prices and the best online individual traveler prices our rate checker could find at the time the group/meeting offer was submitted. The most competitive group discount displayed is 32.4% in the month of June 2021 and the highest average individual rate is $269 in the month of September 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hampton Inn & Suites Boston Crosstown Center in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Hampton Inn & Suites Boston Crosstown Center

Below are the meeting, banquet, conference and event spaces at Hampton Inn & Suites Boston Crosstown Center.

Feel free to use the Hampton Inn & Suites Boston Crosstown Center meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Boston event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Jeep Jones Room 24 x 38 x 12 925--/603930222622--/--75----
Close This

Jeep Jones Room

Room Type:
General Meeting Room
Total Size:
925 Sq. Mi
Dimensions:
24 x 38 x 12 Ft.
Floor Level:
Ground Level
Power Outlets:
7
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Jeep Jones Room Meeting Space Thumbnail 1
Jeep Jones Room Meeting Space Thumbnail 2
Photo of Jeep Jones Room
Melnea Cass Room 13 x 20 x 13 260--/----------10--/--------
Close This

Melnea Cass Room

Room Type:
Boardroom
Total Size:
260 Sq. Mi
Dimensions:
13 x 20 x 13 Ft.
Floor Level:
1 Below Ground
Power Outlets:
3
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Melnea Cass Room
MELNEA CASS 20 x 13 x 13 260--/--------------/----8--
Close This

MELNEA CASS

Room Type:
General Meeting Room
Total Size:
260 Sq. Mi
Dimensions:
20 x 13 x 13 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    JEEP JONES 38 x 24 x 12 912--/----505439----/--8052--
    Close This

    JEEP JONES

    Room Type:
    General Meeting Room
    Total Size:
    912 Sq. Mi
    Dimensions:
    38 x 24 x 12 Ft.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available

      FAQs about Hampton Inn & Suites Boston Crosstown Center

      What time is check in?

      Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

      What time is check out?

      Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

      How many rooms does Hampton Inn & Suites Boston Crosstown Center have?

      There are 175 sleeping rooms in the hotel.

      Is there any meeting space at Hampton Inn & Suites Boston Crosstown Center?

      Yes, they have 4 meeting rooms that can support various table layouts.

      What kind of breakfast is at Hampton Inn & Suites Boston Crosstown Center?

      Our complimentary American hot buffet breakfast is available daily from 6am -10am in our breakfast lounge. Menu is complete with gluten free cereal, oatmeal, yogurts, eggs, protein ( turkey sausage, beef patties, bacon), pastries, bagels, breads, juices, milk, fresh cut fruits and whole fruits and a waffle station!

      What parking is available at Hampton Inn & Suites Boston Crosstown Center?

      $25.00 overnight self parking in Crosstown Center Garage -- in and out access / valid till 6PM day of departureComplimentary tour bus parking in Crosstown Center Garage Great parking, according to 72%.

      How much does internet cost?

      Wifi is complimentary for guests in room and on property and meeting rooms clientele.

      Can I get a AAA rate at Hampton Inn & Suites Boston Crosstown Center?

      Sorry, this hotel does not offer AAA hotel discounts at this time.

      Can I get a Senior or AARP rate at Hampton Inn & Suites Boston Crosstown Center?

      Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Member Rate 1 King Bed - HDTV, Free WiFi, Hot Breakfast Included

      Is there a gym at Hampton Inn & Suites Boston Crosstown Center?

      Yes, there is a gym/fitness area available on-site at the property.

      Is there shopping nearby?

      Yes. Almost all guests were satisfied with the proximity to shopping. Shopping is ok.

      Is there shuttle service?

      Yes. Logan Airport is about 11 minutes away from Crosstown. We have complimentary 10-seat van shuttle service -- available upon request. Almost all guests thought the shuttle service was ok. Shuttle service is ok.

      Is there a pool at Hampton Inn & Suites Boston Crosstown Center?

      Yes, there is a pool on-site at the property. Our indoor heated pool is open from 7am - 11pm. Our family friendly 30 x 12 size pool is 3.5 feet deep. Note: No Lifeguard on duty..

      Testimonials:

      Testimonials icon
      "This was truly a great service and I will be using it in the future. It was great for your company to do most of the work for me!! Thanks for the service!!" L.B. - Frederick, MD

      Find Out More Check Rates