Comfort Inn & Suites Chesapeake - Portsmouth

3355 South Military Highway, Chesapeake, VA 23323 United States (USA) near Exit 296b a on I-64 (~1.1mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
36.773240 -76.339730
+1-800-760-7718
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5

Based on 35 guest reviews

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  • Has an indoor pool!
  • Complimentary breakfast is offered
  • Gym / Fitness Center Available
  • Hotel has 72 rooms
  • 3 floors in hotel
  • 41 suites in hotel
  • Check in time: 4pm
  • Groups/Meetings rating of 10.0/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates 1 King Bed
Non-Smoking
Check Rates 1 King Bed Accessible
Non-Smoking
Check Rates 1 King Bed Efficiency Accessible
Non-Smoking
Check Rates 1 King Bed Suite
Non-Smoking
Check Rates 1 Queen Bed Efficiency Suite
Non-Smoking
Check Rates 2 King Beds
Non-Smoking
Check Rates 2 Queen Beds
Non-Smoking
Check Rates 2 Queen Beds Accessible
Non-Smoking
Check Rates 2 Queen Beds Efficiency
Non-Smoking
Check Rates 2 Queen Beds Suite
Non-Smoking
Check Rates Efficiency King Room Accessible Single Occupancy
Non-Smoking
Check Rates King Room Accessible Single Occupancy
Non-Smoking
Check Rates King Room Single Occupancy
Non-Smoking
Check Rates King Suite Single Occupancy
Non-Smoking
Check Rates Queen Room with 2 Queen Beds Accessible Single Occupancy
Non-Smoking
Check Rates Queen Room with 2 Queen Beds Single Occupancy
Non-Smoking
Check Rates Suite 2 Queen Beds Sofa Bed Single Occupancy
Non-Smoking

Local Attractions

Atlantic Intercoastal Waterway Chesapeak Arboetum Chesapeak City Park Chesapeak Dog Parks Chesapeak Planetarium Chesapeak Skate Park Chesapeak General Hospital

Verified Reviews of Comfort Inn & Suites Chesapeake Portsmouth

Below are the verified reviews from guests that we have booked recently:
"Nothing was in the room had to keep going to front desk. They had the phone off so We had to go to f"
Overall Score3.0/ 5
Will not stay there again.
(Individual traveler, booked 1 room), from US flag
02-Jan-2023 Verified Review, stayed from Sat Dec 31 to Mon Jan 02 2023 at a $75.99 average nightly rate.
"Trash in the hallway, dirty carpets, many areas that needed touch up paint jobs."
Overall Score2.0/ 5
I will not stay at this particular Comfort Inn again. The Breakfast was non existent. When I asked the morning clerk what happened with the breakfast, her response was "what was wrong with it". I told her that I travel often and always stayed at Comfort Inn, but this past experience has left me questioning if I should reconsider Comfort Inn.
(Individual traveler, booked 1 room), from US flag
26-Nov-2022 Verified Review, stayed from Fri Nov 04 to Sat Nov 05 2022 at a $85.00 average nightly rate.
"Dirty floors and bed."
Overall Score2.0/ 5
Hotel was dirty,my bed had used tissue between sheets.
(Individual traveler, booked 1 room), from US flag
11-Sep-2022 Verified Review, stayed from Thu Sep 08 to Fri Sep 09 2022 at a $77.00 average nightly rate.
"Dirty, Dated, Uninhabitable."
Overall Score1.0/ 5
Very poor service, hallway unclean, damaged lamp shade and mold on shower curtains. Had to leave the same day we checked in uninhabitable!
(Individual traveler, booked 1 room), from US flag
27-Aug-2022 Verified Review, stayed from Fri Aug 26 to Sun Aug 28 2022 at a $146.99 average nightly rate.
"Very satisfied, would come again."
Overall Score4.0/ 5
Everybody was friendly and helpful. Very satisfied, would come again.
(Individual traveler, booked 1 room), from US flag
19-Aug-2022 Verified Review, stayed from Tue Aug 16 to Wed Aug 17 2022 at a $105.99 average nightly rate.
"Refused check in but still charged me for the room."
Overall Score1.0/ 5
Went to Chesapeake hospital from outer banks (on vacation) due to breakout of shingles in face and in eye. While waiting for prescriptions at CVS I called your hotel for reservation. I specifically asked the young girl in the phone if you were pet friendly as we had a 6lb toy poodle with us. She simply said yea we are. When we got to the hotel, she asked for papers to confirm our dog was a therapy dog. I said no one ever mentioned that to me in the past when we stayed with you chain. We were REFUSED access to a room. Your front desk gals just copped an attitude with us and said the rules changes April one but, there was no mention of papers when we were chatting on the phone.However you DID NOT hesitate to bill me the next day or so $248.52 for a room we reserved but we're nit allowed to use. I expect an immediate IN FULL REFUND to my credit card. I had responded niece previously however my email was ignored. Please let us hear from you that our $248.52 has been refunded. Sorry for not reaching out sooner but I have just gotten to where I can open my eyes and type.
(Individual traveler, booked 1 room), from US flag
26-May-2022 Verified Review, stayed from Wed May 11 to Fri May 13 2022 at a $87.99 average nightly rate.
"Did not let us check in but billed us anyway."
Overall Score1.0/ 5
I called from pharmacy after leaving hospital to get a room. I confirmed you were pet friendly. Got there to check in and the gal asked for papers…….never mentioned before and not your policy before. So we were refused checking. Yet you didnt hesitate to charge my credit card immediately. I do expect to see a FULL CREDIT give to me.
(Individual traveler, booked 1 room), from US flag
15-May-2022 Verified Review, stayed from Wed May 11 to Fri May 13 2022 at a $87.99 average nightly rate.
"Dirty"
Overall Score2.0/ 5
They were stains on the couch in the room. The mattress protector was covered in red and brown stains. We noticed that there were used toiletries in the bathroom. I will never do a late check in again. We normally thoroughly check our rooms before we bring our belongings in but we were just so tired. Never again after this experience.
(Individual traveler, booked 1 room), from US flag
19-Apr-2022 Verified Review, stayed from Fri Apr 15 to Sat Apr 16 2022 at a $114.99 average nightly rate.
"Quiet"
Overall Score3.0/ 5
Quiet stay.
(Individual traveler, booked 1 room), from US flag
13-Mar-2022 Verified Review, stayed from Tue Mar 08 to Mon Mar 14 2022 at a $95.66 average nightly rate.
"Convenient but not clean."
Overall Score4.0/ 5
We were glad to get off the road. The check in person was friendly. The bed was clean and the tub, but the surfaces were not. We had rubbing alcohol and cleaned off the desk top ( which still had debris from the last guest), the night stands, the coffee table, the sink, the counter, the facet. The mirrors had not been cleaned nor the lamp stands. All that to say, getting help right now is probably fierce and the ones that do come are overwhelmed. Paying $106 for the room ( tax included) must be the price it costs for a partially cleaned room. Sorry to leave such a review but it was creepy.
(Individual traveler, booked 1 room), from US flag
23-Nov-2021 Verified Review, stayed from Mon Nov 22 to Tue Nov 23 2021 at a $76.99 average nightly rate.
"Horrific, filthy, infested with bugs, degrading, unhealthy,."
Overall Score1.0/ 5
The service and ammenities were zero. My room was filthy, worn down, items broken, beds dirty, bug infested and smelly and I have pictures and videos as proof. The health department should shut it down.
(Individual traveler, booked 1 room), from US flag
28-Jun-2021 Verified Review, stayed from Wed Jun 23 to Thu Jun 24 2021 at a $122.99 average nightly rate.
"It wasn't the worst."
Overall Score3.0/ 5
First Time
(Individual traveler, booked 1 room), from US flag
26-Jun-2021 Verified Review, stayed from Tue Jun 15 to Fri Jun 18 2021 at a $120.99 average nightly rate.
"Understanding"
Overall Score4.0/ 5
they were very understanding about a mix up we had.
(Individual traveler, booked 1 room), from US flag
12-Jun-2021 Verified Review, stayed from Fri Jun 11 to Sun Jun 13 2021 at a $197.99 average nightly rate.
"Poor customer service."
Overall Score2.0/ 5
I booked a room with two queen beds, was given a room with full beds. There were not enough towels, the A/C did not work, the mini frig did not work. Will not be staying there again.
(Individual traveler, booked 1 room), from US flag
04-May-2021 Verified Review, stayed from Sat May 01 to Sun May 02 2021 at a $149.99 average nightly rate.
"Dirty, old, broken down."
Overall Score1.0/ 5
The hotel was dirty. For example, there was a white toothpick on the dirty floor in the elevator the entire time we were there. Obviously, they do not clean the elevator. Several items in the room were broken, such as a lampshade only secured by one corner and a cabinet in the bathroom missing several pieces. The shower curtain was old with stains all over it. Very dark and gloomy. The exterior had garbage in the grass etc. I would not recommend this hotel. We had to pay $150.00 per night, simply because we had a pet. We stayed one night and then promptly left the next morning.
(Individual traveler, booked 1 room), from US flag
16-Nov-2020 Verified Review, stayed from Wed Nov 11 to Sat Nov 14 2020 at a $109.66 average nightly rate.
"A couple of stays at this hotel"
Overall Score4.0/ 5
I like the Comfort Inn brand name. used before. This place was off by itself about two miles from Interstate ( easy to find). I checked in late to a friendly helpful desk person. My room was very clean and attractive. Parking was safe and spacious ( for protection of my nice car).Their indoor pool was cute too, but I didn't have the time to get in. For what I paid I was satisfied.
(Individual traveler, booked 1 room), from US flag
21-Oct-2019 Verified Review, stayed from Fri Oct 18 to Sat Oct 19 2019 at a $66.49 average nightly rate.
3.0 out of 5. Based on 35 guest reviews

Property Description

This Hotel Property was newly Opened in April 2010 and has a prime Location on the corner of US 13 (South Military Hwy) and US 17 (George Washington Hwy) and has easy access to Hwy 64 and 664. There is a Meeting Room on Site for 50 persons and a Banquet hall for 150 persons. Nearby Restaurents and Shopping available. Theater and Shopping Mall within 5 miles from the Property.

Details / Other Expenses

Check In: 4pm
Check Out: 11pm
Year of Last Renovation: 2010
Floors: 3
Rooms: 72
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 72
Handicap Rooms: 3
Suites: 41
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 416 sq. feet
Banquet Space: Holds 150 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Pool Info: Indoor pool 9am-10pm
Policies / Expenses
Cancellation:
24 hours
Typical Group Deposit: 25%
Total Taxes: 13.75%
Total Misc Fees: $1.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Norfolk Int. Airport 12 miles from the Hotel

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Hot Breakfast Complimentary Evening waffles & Ice cream every Monday - Thursday

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$35.00 per pet, per night

About Comfort Inns

  • Hot breakfast items with two waffle flavors, meat, and eggs
  • Free high-speed internet access and daily newspaper
  • Flat-panel TV's in each room
  • Pool and/or exercise facilities available based on location
  • Spacious seating areas in the lobby

The Comfort Inns highlights above are subject to change without notice.

Meeting Rooms and Banquet Rooms at Comfort Inn & Suites Chesapeake - Portsmouth

Below are the meeting, banquet, conference and event spaces at Comfort Inn & Suites Chesapeake - Portsmouth.

Feel free to use the Comfort Inn & Suites Chesapeake - Portsmouth meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Chesapeake event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Meeting Room 32 x 13 x 18 416 --/-- -- 17 10 12 10 --/-- -- -- --
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Meeting Room

Room Type:
General Meeting Room
Total Size:
416 Sq. Mi
Dimensions:
32 x 13 x 18 Ft.
Floor Level:
Ground Level
Power Outlets:
6
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • WIFI Internet
  • White Board
  • Flip Chart
  • Air Conditioning
Half Day Rental:
$250.00 USD
Full Day Rental:
$400.00 USD
Evening Rental:
$250.00 USD
24 Hr. Hold Rental:
$300.00 USD
REST INN MEETING HALL
Conference Room 14 x 18 x 8 0 --/-- -- 17 -- -- 6 --/-- 27 28 --
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Conference Room

Room Type:
General Meeting Room
Total Size:
0 Sq. Mi
Dimensions:
14 x 18 x 8 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    Hospitality 303 14 x 25 x 8 0 --/-- -- 24 -- -- 9 --/-- 37 -- --
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    Hospitality 303

    Room Type:
    General Meeting Room
    Total Size:
    0 Sq. Mi
    Dimensions:
    14 x 25 x 8 Ft.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available
      Hospitality 203 14 x 25 x 8 0 --/-- -- 24 -- -- 9 --/-- 37 39 --
      Close This

      Hospitality 203

      Room Type:
      General Meeting Room
      Total Size:
      0 Sq. Mi
      Dimensions:
      14 x 25 x 8 Ft.
      Floor Level:
      Natural Light?:
      No
      Obstructions?
      No
      Built In Screens?
      No
      Built In Stage?
      No
      Built In A/V?
      No
      Amenities Available

        FAQs about Comfort Inn & Suites Chesapeake Portsmouth

        What time is check in?

        Check in time is 4pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

        What time is check out?

        Check out time is 11pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

        How many rooms does Comfort Inn & Suites Chesapeake Portsmouth have?

        There are 72 sleeping rooms in the hotel.

        Is there any meeting space at Comfort Inn & Suites Chesapeake Portsmouth?

        Yes, they have 1 meeting room that can support various table layouts.

        What kind of breakfast is at Comfort Inn & Suites Chesapeake Portsmouth?

        Hot Breakfast Complimentary Evening waffles & Ice cream every Monday - Thursday

        Can I get a AAA rate at Comfort Inn & Suites Chesapeake Portsmouth?

        Sorry, this hotel does not offer AAA hotel discounts at this time.

        Can I get a Senior or AARP rate at Comfort Inn & Suites Chesapeake Portsmouth?

        Sorry, this hotel does not offer senior hotel discounts at this time.

        Is there a gym at Comfort Inn & Suites Chesapeake Portsmouth?

        Yes, there is a gym/fitness area available on-site at the property.

        Is there a pool at Comfort Inn & Suites Chesapeake Portsmouth?

        Yes, there is a pool on-site at the property. Indoor pool 9am-10pm.

        Testimonials:

        Testimonials icon
        "I just want to say that you guys are GREAT! I have referred you to all of my friends and I thank you so much for all of your help." S.K. - Middletown, OH

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