Best Western Plus Carlton Plaza Hotel

642 Johnson St., Victoria, BC V8W 1M6 Canada (CAN)
View Map Reservations: 1-800-219-2797
3.5 Star Property
48.427450 -123.365470
+1-800-219-2797
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Very Good
4.0/5

Based on 823 guest reviews

Show Guest Reviews
  • The Avg. Group Saves 14.4%!
  • Access to gym on-site
  • Hotel has 108 rooms
  • 7 floors in property
  • 47 suites in property
  • Check in time: 4:00pm
  • Groups/Meetings rating of 10.0/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed - Free WiFi Standard
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates1 King Bed WiFi
Non-Smoking
Check Rates2 Beds
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds - Free WiFi Standard
Non-Smoking
Check Rates2 Double Beds WiFi
Non-Smoking
Check RatesDeluxe Suite 2 Double Beds
Non-Smoking
Check RatesDouble Bed
Non-Smoking
Check RatesDouble Room with 2 Double Beds
Non-Smoking
Check RatesPrimary 1 King Bed - Free WiFi Standard
Non-Smoking
Check RatesPrimary 2 Double Beds - Free WiFi Standard
Non-Smoking
Check RatesPrimary Suite 1 King 1 Queen - Free WiFi Kitchen Sofa Bed
Non-Smoking
Check RatesPrimary Suite 1 King Bed - Free WiFi Kitchenette Sofa Bed Sofabed Microwave, Refrigerator
Non-Smoking
Check RatesPrimary Suite 2 Double Beds Kitchen Sofa Bed Standard
Non-Smoking
Check RatesQuadruple
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesStandard | King Bed
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesSuite 1 King 1 Queen - Free WiFi Kitchen Sofa Bed
Non-Smoking
Check RatesSuite 1 King 1 Queen High Speed Internet Accessible Third Bed Is A Sofa Bed Full Kitchen
Non-Smoking
Check RatesSuite 1 King Bed - Free WiFi Kitchenette Sofa Bed Sofabed Microwave, Refrigerator
Non-Smoking
Check RatesSuite 1 King Bed High Speed Internet Accessible Kitchenette Microwave and Refrigerator Sofa Bed
Non-Smoking
Check RatesSuite 1 King Bed High Speed Internet Kitchnt Microfridge 2ndsofa
Non-Smoking
Check RatesSuite 1 King Bed Kitchenette
Non-Smoking
Check RatesSuite 2 Double Beds
Non-Smoking
Check RatesSuite 2 Double Beds Kitchen Sofa Bed Standard
Non-Smoking
Check RatesSuite 2 Double Beds Kitchen with Sofa Bed Full Kitchen
Non-Smoking
Check RatesSuite 2 Double Beds Sofa Bed Full Kitchen
Non-Smoking
Check RatesSuite 2 Double Beds with Sofa Kitchen
Non-Smoking
Check RatesSuite King Bed Kitchen
Non-Smoking
Check RatesSuite King Bed Kitchenette
Non-Smoking
Check RatesSuite King Bed Sofa
Non-Smoking
Check RatesSuite King Bed Sofa Kitchenette
Non-Smoking
Check RatesSuite King Size Bed
Non-Smoking
Check RatesSuite Kitchenette
Non-Smoking
Check RatesSuite Multiple Beds Kitchen Third Bed Is A Sofa Bed Full Kitchen
Non-Smoking
Check RatesSuite Standard
Non-Smoking
Check RatesSuite with 1 King and 1 Queen Bed
Non-Smoking
Check RatesSuite with 2 Double Beds and Sofa Bed Kitchen
Non-Smoking
Check RatesSuite with Kitchenette
Non-Smoking
Check RatesTraditional 2 Double Beds
Non-Smoking
Check RatesTraditional King Bed
Non-Smoking

Local Attractions

Royal BC Museum/ IMAX, Chinatown, Inner Harbour, Whale watching, LoJo shopping district, BC Legislative Building, Bug Zoo

Verified Reviews of Best Western Plus Carlton Plaza Hotel

Below are the verified reviews from guests that we have booked recently:
"Well Done"
Overall Score5.0/ 5
Had a great experience will be back.
(Individual traveler, booked 1 room), from CA flag
09-Apr-2026 Verified Review, stayed from Tue Apr 07 to Wed Apr 08 2026 at a $187.99 average nightly rate.
"Hockey Team tournament guest"
Overall Score5.0/ 5
We were so pleased and grateful for your service From management to staff were friendly and accommodating and very helpful. Thank you for your service,time and patience. We will definitely be back next year.
(Group coordinator, booked 7 rooms), from CA flag
19-Jan-2026 Verified Review, stayed from Fri Jan 16 to Sun Jan 18 2026 at a $176.10 average nightly rate.
"Overall"
Overall Score5.0/ 5
Clean,convenient and staff very helpful.
(Individual traveler, booked 1 room), from CA flag
24-Dec-2025 Verified Review, stayed from Sun Dec 21 to Tue Dec 23 2025 at a $167.99 average nightly rate.
"Great experience"
Overall Score5.0/ 5
Staff professional, helpful and friendly. Rooms clean and comfortable. Excellent city central location.
(Individual traveler, booked 1 room), from CA flag
10-Dec-2025 Verified Review, stayed from Fri Dec 05 to Sun Dec 07 2025 at a $234.99 average nightly rate.
"Great friendly staff helpful"
Overall Score5.0/ 5
I would recommend you to others.
(Individual traveler, booked 1 room), from CA flag
12-Oct-2025 Verified Review, stayed from Thu Oct 09 to Sat Oct 11 2025 at a $293.49 average nightly rate.
"Very pleasant and helpful front desk clerks"
Overall Score4.0/ 5
The hotel is situated in a very convenient location for shopping or sightseeing. Room was not elaborate but comfortable and clean. Great staff!
(Individual traveler, booked 1 room), from CA flag
06-Oct-2025 Verified Review, stayed from Wed Oct 01 to Sat Oct 04 2025 at a $296.67 average nightly rate.
"Awesome customer service!"
Overall Score5.0/ 5
Silvia at the front desk was amazing, she went above and beyond.
(Individual traveler, booked 1 room), from CA flag
10-Sep-2025 Verified Review, stayed from Sun Sep 07 to Mon Sep 08 2025 at a $198.99 average nightly rate.
4.0 out of 5. Based on 823 guest reviews

Property Description

The Best Western Plus Carlton Plaza Hotel is conveniently located in true heart of downtown Victoria surrounded by award-winning restaurants, local shopping district and tourism attractions. Quick less than 10 minute walking to the Inner Harbour through Government Street. All guest rooms are fully and newly renovated in 2020 along with the lobby, fitness room and business centre. The hotel offers variety of room types to cater all needs including suites with full kitchen.

Details / Other Expenses

Check In: 4:00pm
Check Out: 12:00pm
Year of Last Renovation: 2020
Floors: 7
Rooms: 108
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 108
Handicap Rooms: 0
Suites: 47
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.8 Km
Dist. to Nearest Gym: On-site
Pool Info: Sorry, there is no pool.
Policies / Expenses
Cancellation:
Individual: 48 hours prior to arrival Group: 30 days prior to arrival unless negotiated upon booking
Nightly Parking: $15-
Typical Group Deposit: 25%
Total Taxes: 16.00%
Total Misc Fees: ₫0.00 VND
(mandatory resort fees/taxes)
Parking Fee: 13.00 Per Night
Porterage Fee: 4.00 Per Item (Round Trip)
Avg. Plated Breakfast Cost: 12.00 Per Person

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Victoria International Airport is 28 kilometres north. YYJ Airport Shuttle (please contact for fares) or taxi available Harbour Air Inner Harbour terminal - 10 minute walking to the hotel

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

On-site restaurant, The Ruby on Johnson" is open daily serving breakfast and lunch. The Ruby on Johnson is independently owned and operated restaurant connected to the hotel lobby, and one of the most famous brunch spot in Victoria downtown. Group breakfast arrangement can be made through the hotel.

Pet Friendly?

Sorry, pets are not allowed.

Parking Info

Hotel parking is available $15.00 (October to May), $25.00 (June to September) with valet service. Parking charge may be negotiable based on accommodation needs.

Internet / WiFI

Complimentary hi-speed Wi-Fi available.

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Previously known as:
Best Western Carlton Plaza Hotel

FAQs about Best Western Plus Carlton Plaza Hotel

What time is check in?

Check in time is 4:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Plus Carlton Plaza Hotel have?

There are 108 sleeping rooms in the hotel.

What kind of breakfast is at Best Western Plus Carlton Plaza Hotel?

On-site restaurant, The Ruby on Johnson" is open daily serving breakfast and lunch. The Ruby on Johnson is independently owned and operated restaurant connected to the hotel lobby, and one of the most famous brunch spot in Victoria downtown. Group breakfast arrangement can be made through the hotel.

What parking is available at Best Western Plus Carlton Plaza Hotel?

Hotel parking is available $15.00 (October to May), $25.00 (June to September) with valet service. Parking charge may be negotiable based on accommodation needs.

How much does internet cost?

Complimentary hi-speed Wi-Fi available.

Can I get a AAA rate at Best Western Plus Carlton Plaza Hotel?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Best Western Plus Carlton Plaza Hotel?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at Best Western Plus Carlton Plaza Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Testimonials:

Testimonials icon
"By the way, I was very pleased with your site's service! It turned out that our group got a better room price reservation at a comparable hotel to the one we were considering. Since our small jazz band doesn't really have any budget to speak of, price was an important consideration and thanks to your service we were able to save money without sacrificing on the quality and amenities of the hotel. Thanks again! We'll be using you again, I'm sure, for future trips." D.R. - Auburn, WA

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