Previous Next
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Check availability
Very Good
4.5/5
Based on 1375 guest reviews
- The Avg. Group Saves 45.3%!
- Access to gym on-site
- Hotel has 104 rooms
- 7 floors in property
- 47 suites in property
- Check in time: 4:00pm
- Groups/Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check RatesAAA CAA Rate Suite 1 King 1 Queen High Speed Internet 3rd Bed Sofa Full Kitchen
Non-Smoking
Check RatesGovt Military Rate Suite 1 King 1 Queen High Speed Internet 3rd Bed Sofa Full Kitchen
Non-Smoking
Check RatesGovt Military Rate Suite 1 King Bed High Speed Internet Kitchnt Microfridge 2ndsofa
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed High Speed Internet Coffee Maker, Hair, Iron
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds High Speed Internet Coffee Maker, Hair, Iro
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King 1 Queen High Speed Internet 3rd Bed Sofa Ful
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King Bed High Speed Internet Kitchnt Microfridge
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 2 Double Beds Dxmnsuite 3rdsof 400sqft Fulkt 37fltv
Non-Smoking
Check RatesSuite 1 King 1 Queen High Speed Internet Accessible Third Bed Is A Sofa Bed Full Kitchen
Non-Smoking
Check RatesSuite 1 King Bed High Speed Internet Accessible Kitchenette Microwave and Refrigerator Sofa Bed
Non-Smoking
Check RatesSuite 2 Double Beds Deluxe Mini Suite Third Bed Is A Sofa Bed 400 Square Feet Full Kitchen 37 Inch F
Non-Smoking
Local Attractions
Royal BC Museum/ IMAX, Chinatown, Inner Harbour, Whale watching, LoJo shopping district, BC Legislative Building, Bug Zoo
Map and Points of Interest Near Best Western Plus Carlton Plaza Hotel
Verified Reviews of Best Western Plus Carlton Plaza Hotel
Below are the verified reviews from guests that we have booked recently:"Excellent staff, 6th floor nicely quiet."
Overall Score4.0/ 5
1. It is critical that a grab rail be installed on the bath wall just to the right of the soap dispensers. It is necessary not only for convenience but for safety of those entering or leaving the tub. I cannot emphasize how importance this is. 2. Please get rid of thos soap dispensers and go back to the small soap bars. That soap is just too perfumed for modern tastes. The dispensers are inconvenient to use and are potential germ breeders, regardless of your fine disinfectant program. The few cents for the small bars, used then recycled is cheap at the price, giving ease of use for showering and hand washing. 3. C'mon, guys, break down and put a tissue dispenser in that area beside the hand washing sink. Such an innovation,found in all other hotels, won't break the bank. and if it does you're already on shakey financial ground. Really! 4.That toilet is too small and too low, but I doubt if you can easily repace it. Put the money into GRAB BARS!
Gerald F. (Individual traveler, booked 1 room), from 
24-Sep-2020 Verified Review, stayed from Wed Sep 23 to Thu Sep 24 2020 at a C$152.99 average nightly rate. 
"A weekend experience in Victoria"
Overall Score4.0/ 5
Clean, comfortable and good service as the staff was very accommodating. Location of hotel was excellent within walking distance to shops, various eateries and tourist attractions. Felt refreshed and energized.
Elise E. (Individual traveler, booked 1 room), from 
05-Aug-2014 Verified Review, stayed from Sat Aug 02 to Mon Aug 04 2014 at a $165.05 average nightly rate. 
Property Description
The Best Western Plus Carlton Plaza Hotel is conveniently located in true heart of downtown Victoria surrounded by award-winning restaurants, local shopping district and tourism attractions. Quick less than 10 minute walking to the Inner Harbour through Government Street. All guest rooms are fully and newly renovated in 2020 along with the lobby, fitness room and business centre. The hotel offers variety of room types to cater all needs including suites with full kitchen.
Details / Other Expenses
| Check In: | 4:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2020 |
| Floors: | 7 |
| Rooms: | 104 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 108 |
| Handicap Rooms: | 0 |
| Suites: | 47 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
| Pool Info: | Sorry, there is no pool. |
Policies / Expenses
| Cancellation: Individual: 48 hours prior to arrival Group: 30 days prior to arrival unless negotiated upon booking | |
| Nightly Parking: | $15- |
| Typical Group Deposit: | 25% |
| Total Taxes: | 16.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Parking Fee: | 13.00 Per Night |
| Porterage Fee: | 4.00 Per Item (Round Trip) |
| Avg. Plated Breakfast Cost: | 12.00 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Central location
- Clothes drying
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Kitchenette in room
- Laundry facilities
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shop
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- Valet Parking
- Voicemail
Airport & Shuttle Information
Victoria International Airport is 28 kilometres north. YYJ Airport Shuttle (please contact for fares) or taxi available Harbour Air Inner Harbour terminal - 10 minute walking to the hotel
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
On-site restaurant, The Ruby on Johnson" is open daily serving breakfast and lunch. The Ruby on Johnson is independently owned and operated restaurant connected to the hotel lobby, and one of the most famous brunch spot in Victoria downtown. Group breakfast arrangement can be made through the hotel.
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Hotel parking is available $15.00 (October to May), $25.00 (June to September) with valet service. Parking charge may be negotiable based on accommodation needs.
Internet / WiFI
Complimentary hi-speed Wi-Fi available.
About Best Western Plus
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
- Fitness room, laundry room, and business center also available
- FREE high-speed internet, local calls, and long distance access
- Breakfast is available
- For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Previously known as:
Best Western Carlton Plaza Hotel
People also viewed these hotels
FAQs about Best Western Plus Carlton Plaza Hotel
What time is check in?
Check in time is 4:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Plus Carlton Plaza Hotel have?
There are 104 sleeping rooms in the hotel.
What kind of breakfast is at Best Western Plus Carlton Plaza Hotel?
On-site restaurant, The Ruby on Johnson" is open daily serving breakfast and lunch. The Ruby on Johnson is independently owned and operated restaurant connected to the hotel lobby, and one of the most famous brunch spot in Victoria downtown. Group breakfast arrangement can be made through the hotel.
What parking is available at Best Western Plus Carlton Plaza Hotel?
Hotel parking is available $15.00 (October to May), $25.00 (June to September) with valet service. Parking charge may be negotiable based on accommodation needs. Parking was ok, according to 53%.
How much does internet cost?
Complimentary hi-speed Wi-Fi available.
Can I get a AAA rate at Best Western Plus Carlton Plaza Hotel?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed High Speed Internet Coffee Maker, Hair, Iron
Can I get a Senior or AARP rate at Best Western Plus Carlton Plaza Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed High Speed Internet Coffee Maker, Hair, Iron
Is there a gym at Best Western Plus Carlton Plaza Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there valet service?
Yes. Great valet service. Every guests reviewed were impressed by the valet service.
Is there shopping nearby?
Yes. Comfortable beds, with great shopping nearby. Good for sightseeing and located near shopping areas. Close to all shopping. Great shopping. All guests liked the proximity to shopping.
Is there a WiFi internet?
Yes. Good wifi quality. Almost all guests said the wifi quality was great.
Are there rooms with kitchenettes?
Yes. Good kitchenette. The majority of guests found the kitchenette to be good.
Testimonials:
"We appreciate you guys helping take one less thing to concern ourselves with off the long list of wedding planning. This website is a gem- I will be certain to spread the word for ya'll." S.P. - San Antonio, TX
Find Out More Check Rates
Find Out More Check Rates