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Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Check availability
Very Good
4.5/5
Based on 1375 guest reviews
- Shuttle from airport available
- The Avg. Group Saves 32.9%!
- Access to gym on-site
- Hotel has 103 rooms
- 7 floors in property
- 47 suites in property
- Check in time: 3:00pm
- Groups/Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed High Speed Internet Accessible Coffee Maker Hairdryer Iron and Ironing Board
Non-Smoking
Check Rates2 Double Beds High Speed Internet Accessible Coffee Maker Hairdryer Iron and Ironing Board
Non-Smoking
Check RatesGovernment Miltary Rate Suite 1 King Bed High Speed Net Kitchnt Microfridge 2ndsofa
Non-Smoking
Check RatesGovernment Miltary Rate Suite 2 Double Beds Dxmnsuite 3rdsof 400sqft Fulkt 37fltv
Non-Smoking
Check RatesGovernment Miltary Rate Suite 2 Queen Beds High Speed Net 3rd Bed Sofa Full Kitchen
Non-Smoking
Check RatesGovt Military Rate Suite 1 King 1 Queen High Speed Net 3rd Bed Sofa Full Kitchen
Non-Smoking
Check RatesGovt Military Rate Suite 1 King Bed High Speed Net Kitchnt Microfridge 2ndsofa
Non-Smoking
Check RatesHealthcare Workers Only Suite 1 King Bed High Speed Net Kitchnt Microfridge 2ndsofa
Non-Smoking
Check RatesHealthcare Workers Only Suite 2 Double Beds Dxmnsuite 3rdsof 400sqft Fulkt 37fltv
Non-Smoking
Check RatesMulti Night Stay Promotion Suite 1 King Bed High Speed Net Kitchnt Microfridge 2ndsofa
Non-Smoking
Check RatesMulti Night Stay Promotion Suite 2 Double Beds Dxmnsuite 3rdsof 400sqft Fulkt 37fltv
Non-Smoking
Check RatesMulti Night Stay Promotion Suite 2 Queen Beds High Speed Net 3rd Bed Sofa Full Kitchen
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed High Speed Net Coffee Maker Hair Iron
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds High Speed Net Coffee Maker Hair Iron
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King 1 Queen High Speed Net 3rd Bed Sofa Full Kit
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King Bed High Speed Net Kitchnt Microfridge 2ndso
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 2 Double Beds Dxmnsuite 3rdsof 400sqft Fulkt 37fltv
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 2 Queen Beds High Speed Net 3rd Bed Sofa Full Kitch
Non-Smoking
Check RatesSuite 1 King 1 Queen High Speed Internet Accessible Third Bed Is A Sofa Bed Full Kitchen
Non-Smoking
Check RatesSuite 1 King Bed High Speed Internet Accessible Kitchenette Microwave and Refrigerator Sofa Bed
Non-Smoking
Check RatesSuite 2 Double Beds Deluxe Mini Suite Third Bed Is A Sofa Bed 400 Square Feet Full Kitchen 37 Inch F
Non-Smoking
Check RatesSuite 2 Queen Beds High Speed Internet Accessible Third Bed Is A Sofa Bed Full Kitchen
Non-Smoking
Local Attractions
Royal BC Museum, IMAX Theatre, The BC Experience, Royal London Wax Museum, Victoria's Inner Harbour. Just a short drive from World famous Butchart Gardens
Map and Points of Interest Near Best Western Plus Carlton Plaza Hotel
Verified Reviews of Best Western Plus Carlton Plaza Hotel
Below are the verified reviews from guests that we have booked recently:"Home away from home."
Overall Score5.0/ 5
Our school's Grade Five class visited Victoria for a week long educational field trip and stayed at the Carlton Plaza Hotel. The family rooms were clean,comfortable and perfect for our purpose and all the hotel staff were welcoming, kind and helpful. Our chaperones and students felt right at home and had a great stay. The location was within walking distance of restaurants and attractions. We are especially grateful to the wonderful housekeeping staff for taking care of all our needs.
Johanna G. (Group coordinator, booked 6 rooms), from 
14-Jun-2019 Verified Review, stayed from Sat Apr 27 to Thu May 02 2019 at a C$129.00 group rate. 
Property Description
Welcome to the BEST WESTERN PLUS Carlton Plaza Victoria Hotel, a member of the World's Largest Hotel Family. Our three diamond, award winning Heritage Victoria B.C. hotel is located in the centre of the city's Historical Old Town and features clean, comfortable and well appointed, air conditioned rooms and suites. Our friendly hotel staff are ready to greet and assist you in making the most of your visit to Victoria B.C., on Vancouver Island.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2005 |
| Floors: | 7 |
| Rooms: | 103 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 103 |
| Handicap Rooms: | 5 |
| Suites: | 47 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Meeting Space: | sq. feet |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
Policies / Expenses
| Cancellation: 24 hours notice | |
| Nightly Parking: | $13 |
| Typical Group Deposit: | $250 |
| Total Taxes: | 16.15% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Parking Fee: | 13.00 Per Night |
| Porterage Fee: | 4.00 Per Item (Round Trip) |
| Avg. Plated Breakfast Cost: | 12.00 Per Person |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- Baggage storage facilities
- Central location
- Clothes drying
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Kitchenette in room
- Laundry facilities
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shop
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- Travellers cheques accepted
- Valet Parking
- Voicemail
Airport & Shuttle Information
Victoria International Airport is 28 kilometres north. The airport shuttle cost is $25.00.
Airport Shuttle? Yes! There is an airport shuttle.Pet Friendly?
Yes! Pets are allowed.
Pets Welcome.Charge is $15 per day per pet
About Best Western Plus
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
- Fitness room, laundry room, and business center also available
- FREE high-speed internet, local calls, and long distance access
- Breakfast is available
- For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Previously known as:
Best Western Carlton Plaza Hotel
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FAQs about Best Western Plus Carlton Plaza Hotel
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Plus Carlton Plaza Hotel have?
There are 103 sleeping rooms in the hotel.
Can I get a AAA rate at Best Western Plus Carlton Plaza Hotel?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed High Speed Net Coffee Maker Hair Iron
Can I get a Senior or AARP rate at Best Western Plus Carlton Plaza Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed High Speed Net Coffee Maker Hair Iron
Is there a gym at Best Western Plus Carlton Plaza Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there valet service?
Yes. Great valet service. Every guests reviewed were impressed by the valet service.
Is there shopping nearby?
Yes. Comfortable beds, with great shopping nearby. Good for sightseeing and located near shopping areas. Close to all shopping. Great shopping. All guests liked the proximity to shopping.
Is there a WiFi internet?
Yes. Good wifi quality. Almost all guests said the wifi quality was great.
Are there rooms with kitchenettes?
Yes. Good kitchenette. The majority of guests found the kitchenette to be good.
Testimonials:
"I was able to find something that suited my needs and I was in contact with the hotel directly. The service was very user friendly, quick and efficient. I will definitely be using this service again." S.B. - Ottawa, Canada
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