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Very Good
4.0/5
Based on 823 guest reviews
- Access to gym on-site
- Hotel has 104 rooms
- 7 floors in property
- 47 suites in property
- Check in time: 4:00pm
- Check out time: 12:00pm
- Groups/Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check Rates2 Double Beds High Speed Internet Accessible Coffee Maker, Hairdryer Iron and Ironing Board
Non-Smoking
Check RatesCanadian Govt Government ID Required Noncomm 2 Double Beds - Free WiFi Coffee Maker Standard
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds - Free WiFi Coffee Maker Standard
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds Non-Smoking Free WiFi Coffee Maker
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King 1 Queen - Free WiFi Kitchen Sofa Bed
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 2 Double Beds Kitchen Sofa Bed Standard
Non-Smoking
Check RatesSuite 1 King 1 Queen High Speed Internet Accessible Third Bed Is A Sofa Bed Full Kitchen
Non-Smoking
Check RatesSuite 2 Double Beds Deluxe Mini Suite Third Bed Is A Sofa Bed 400 Square Feet Full Kitchen 37 Inch F
Non-Smoking
Local Attractions
Royal BC Museum/ IMAX, Chinatown, Inner Harbour, Whale watching, LoJo shopping district, BC Legislative Building, Bug Zoo
Map and Points of Interest Near Best Western Plus Carlton Plaza Hotel
Verified Reviews of Best Western Plus Carlton Plaza Hotel
Below are the verified reviews from guests that we have booked recently: "Good all round hotel!"
Overall Score4.0/ 5
Good all around hotel!
Gordon H. (Individual traveler, booked 1 room), from 
05-Dec-2022 Verified Review, stayed from Sun Dec 04 to Tue Dec 06 2022 at a C$129.68 average nightly rate. 
"Awesome service!"
Overall Score5.0/ 5
Awesome service. Fantastic staff, very attentive and very accommodating.
Gloria D. (Individual traveler, booked 1 room), from
08-Jul-2022 Verified Review, stayed from Wed Jul 06 to Fri Jul 08 2022 at a C$227.49 average nightly rate. Property Description
The Best Western Plus Carlton Plaza Hotel is conveniently located in true heart of downtown Victoria surrounded by award-winning restaurants, local shopping district and tourism attractions. Quick less than 10 minute walking to the Inner Harbour through Government Street. All guest rooms are fully and newly renovated in 2020 along with the lobby, fitness room and business centre. The hotel offers variety of room types to cater all needs including suites with full kitchen.
Details / Other Expenses
| Check In: | 4:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2020 |
| Floors: | 7 |
| Rooms: | 104 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 108 |
| Handicap Rooms: | 0 |
| Suites: | 47 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
| Pool Info: | Sorry, there is no pool. |
Policies / Expenses
| Cancellation: Individual: 48 hours prior to arrival Group: 30 days prior to arrival unless negotiated upon booking | |
| Nightly Parking: | $15- |
| Typical Group Deposit: | 25% |
| Total Taxes: | 16.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Parking Fee: | 13.00 Per Night |
| Porterage Fee: | 4.00 Per Item (Round Trip) |
| Avg. Plated Breakfast Cost: | 12.00 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Central location
- Clothes drying
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Kitchenette in room
- Laundry facilities
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shop
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- Valet Parking
- Voicemail
Airport & Shuttle Information
Victoria International Airport is 28 kilometres north. YYJ Airport Shuttle (please contact for fares) or taxi available Harbour Air Inner Harbour terminal - 10 minute walking to the hotel
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
On-site restaurant, The Ruby on Johnson" is open daily serving breakfast and lunch. The Ruby on Johnson is independently owned and operated restaurant connected to the hotel lobby, and one of the most famous brunch spot in Victoria downtown. Group breakfast arrangement can be made through the hotel.
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Hotel parking is available $15.00 (October to May), $25.00 (June to September) with valet service. Parking charge may be negotiable based on accommodation needs.
Internet / WiFI
Complimentary hi-speed Wi-Fi available.
About Best Western Plus
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
- Fitness room, laundry room, and business center also available
- FREE high-speed internet, local calls, and long distance access
- Breakfast is available
- For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Previously known as:
Best Western Carlton Plaza Hotel
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FAQs about Best Western Plus Carlton Plaza Hotel
What time is check in?
Check in time is 4:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Plus Carlton Plaza Hotel have?
There are 104 sleeping rooms in the hotel.
What kind of breakfast is at Best Western Plus Carlton Plaza Hotel?
On-site restaurant, The Ruby on Johnson" is open daily serving breakfast and lunch. The Ruby on Johnson is independently owned and operated restaurant connected to the hotel lobby, and one of the most famous brunch spot in Victoria downtown. Group breakfast arrangement can be made through the hotel.
What parking is available at Best Western Plus Carlton Plaza Hotel?
Hotel parking is available $15.00 (October to May), $25.00 (June to September) with valet service. Parking charge may be negotiable based on accommodation needs.
How much does internet cost?
Complimentary hi-speed Wi-Fi available.
Can I get a AAA rate at Best Western Plus Carlton Plaza Hotel?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 2 Double Beds - Free WiFi Coffee Maker Standard
Can I get a Senior or AARP rate at Best Western Plus Carlton Plaza Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds - Free WiFi Coffee Maker Standard
Is there a gym at Best Western Plus Carlton Plaza Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Testimonials:
"I spent a whole day searching for hotels on my own, then I found yours when using group travel as my search criteria. Your service has made these arrangements so much easier! Thank you!" J. B. - Oakland, CA
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