Best Western Plus Carlton Plaza Hotel

642 Johnson St., Victoria, BC V8W 1M6 Canada (CAN)
View Map Reservations: 1-800-219-2797
3.5 Star Property
48.427450-123.365470
+1-800-219-2797
AI Disclaimer

This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.

Check availability
Very Good
4.0/5

Based on 823 guest reviews

Show Guest Reviews
  • The Avg. Group Saves 12.3%!
  • Access to gym on-site
  • Hotel has 108 rooms
  • 7 floors in property
  • 47 suites in property
  • Check in time: 4:00pm
  • Groups/Meetings rating of 10.0/10

Check current prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room types

Check rates 1 King Bed
Non-smoking
Check rates 1 King Bed - Free WiFi Standard
Non-smoking
Check rates 1 King Bed Suite
Non-smoking
Check rates 1 King Bed WiFi
Non-smoking
Check rates 2 Double Beds
Non-smoking
Check rates 2 Double Beds - Free WiFi Standard
Non-smoking
Check rates 2 Double Beds WiFi
Non-smoking
Check rates AAA CAA Rate 1 King Bed - Free WiFi Standard
Non-smoking
Check rates AAA CAA Rate 2 Double Beds - Free WiFi Standard
Non-smoking
Check rates AAA CAA Rate Suite 1 King 1 Queen - Free WiFi Kitchen Sofa Bed
Non-smoking
Check rates AAA CAA Rate Suite 1 King Bed - Free WiFi Kitchenette Sofa Bed Sofabed Microwave, Refrigerator
Non-smoking
Check rates AAA CAA Rate Suite 2 Double Beds Kitchen Sofa Bed Standard
Non-smoking
Check rates Assigned On Arrival
Non-smoking
Check rates Canadian Govt Business Trvl Only ID Req 1 King Bed - Free WiFi Standard
Non-smoking
Check rates Canadian Govt Business Trvl Only ID Req 2 Double Beds - Free WiFi Standard
Non-smoking
Check rates Canadian Govt Business Trvl Only ID Req Suite 1 King Bednsmkfree WiFikitchenette SofabedsofabedMicro
Non-smoking
Check rates Canadian Govt Business Trvl Only ID Req Suite 2 Double Beds Kitchen Sofa Bed Standard
Non-smoking
Check rates Double Double
Non-smoking
Check rates Double Room with 2 Double Beds
Non-smoking
Check rates Is Loyalty Points Eligible 1 King Bed - Free WiFi
Non-smoking
Check rates Is Loyalty Points Eligible 2 Double Beds - Free WiFi
Non-smoking
Check rates Is Loyalty Points Eligible Suite 1 King 1 Queen - Free WiFi Kitchen
Non-smoking
Check rates Is Loyalty Points Eligible Suite 1 King Bed - Free WiFi Kitchenette
Non-smoking
Check rates Is Loyalty Points Eligible Suite 2 Double Beds Kitchen Sofa Bed
Non-smoking
Check rates King Suite with Sofa Bed
Non-smoking
Check rates King and Queen Suite
Non-smoking
Check rates Primary 1 King Bed - Free WiFi Standard
Non-smoking
Check rates Primary 2 Double Beds - Free WiFi Standard
Non-smoking
Check rates Primary Suite 1 King 1 Queen - Free WiFi Kitchen Sofa Bed
Non-smoking
Check rates Primary Suite 1 King Bed - Free WiFi Kitchenette Sofa Bed Sofabed Microwave, Refrigerator
Non-smoking
Check rates Primary Suite 2 Double Beds Kitchen Sofa Bed Standard
Non-smoking
Check rates Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Non-Smoking Free WiFi
Non-smoking
Check rates Standard Double Double
Non-smoking
Check rates Standard Room, King or Two Doubles
Non-smoking
Check rates Standard | King Bed
Non-smoking
Check rates Suite
Non-smoking
Check rates Suite 1 King 1 Queen - Free WiFi Kitchen Sofa Bed
Non-smoking
Check rates Suite 1 King 1 Queen High Speed Internet Accessible Third Bed Is A Sofa Bed Full Kitchen
Non-smoking
Check rates Suite 1 King 1 Queen Sofa Bed Full Kitchen
Non-smoking
Check rates Suite 1 King Bed - Free WiFi Kitchenette Sofa Bed Sofabed Microwave, Refrigerator
Non-smoking
Check rates Suite 1 King Bed High Speed Internet Accessible Kitchenette Microwave and Refrigerator
Non-smoking
Check rates Suite 1 King Bed High Speed Internet Accessible Kitchenette Microwave and Refrigerator Sofa Bed
Non-smoking
Check rates Suite 1 King Bed High Speed Internet Kitchnt Microfridge 2ndsofa
Non-smoking
Check rates Suite 1 King Bed Kitchenette
Non-smoking
Check rates Suite 2 Double Beds
Non-smoking
Check rates Suite 2 Double Beds Kitchen Sofa Bed Standard
Non-smoking
Check rates Suite 2 Double Beds Kitchen with Sofa Bed Full Kitchen
Non-smoking
Check rates Suite 2 Double Beds Sofa Bed Full Kitchen
Non-smoking
Check rates Suite Double Double Sofa Kitchen
Non-smoking
Check rates Suite King Bed Kitchenette
Non-smoking
Check rates Suite King Bed Sofa
Non-smoking
Check rates Suite King Bed Sofa Kitchenette
Non-smoking
Check rates Suite King and Queen Bed
Non-smoking
Check rates Suite King and Queen Bed Sofa Kitchen
Non-smoking
Check rates Suite Multiple Beds Kitchen Third Bed Is A Sofa Bed Full Kitchen
Non-smoking
Check rates Suite Multiple Beds Sofa Kitchen
Non-smoking
Check rates Suite with 1 King and 1 Queen Bed
Non-smoking
Check rates Suite with 2 Double Beds and Sofa Bed Kitchen
Non-smoking

Local attractions

Royal BC Museum/ IMAX, Chinatown, Inner Harbour, Whale watching, LoJo shopping district, BC Legislative Building, Bug Zoo

Verified reviews of Best Western Plus Carlton Plaza Hotel

Below are the verified reviews from guests that we have booked in recently:
"Great friendly staff helpful"
Overall score5.0/ 5
I would recommend you to others.
(Individual traveller, booked 1 room), from CA flag
12-Oct-2025 Verified review, stayed from Thu Oct 09 to Sat Oct 11 2025 at a $293.49 average nightly rate.
"Very pleasant and helpful front desk clerks"
Overall score4.0/ 5
The hotel is situated in a very convenient location for shopping or sightseeing. Room was not elaborate but comfortable and clean. Great staff!
(Individual traveller, booked 1 room), from CA flag
06-Oct-2025 Verified review, stayed from Wed Oct 01 to Sat Oct 04 2025 at a $296.67 average nightly rate.
"Awesome customer service!"
Overall score5.0/ 5
Silvia at the front desk was amazing, she went above and beyond.
(Individual traveller, booked 1 room), from CA flag
10-Sep-2025 Verified review, stayed from Sun Sep 07 to Mon Sep 08 2025 at a $198.99 average nightly rate.
"Everything was lovely except our key card didn't work most of the time."
Overall score4.0/ 5
A good experience all in all.
(Individual traveller, booked 1 room), from US flag
11-Nov-2024 Verified review, stayed from Fri Nov 08 to Mon Nov 11 2024 at a $171.99 average nightly rate.
4.0 out of 5. Based on 823 guest reviews

Property description

The Best Western Plus Carlton Plaza Hotel is conveniently located in true heart of downtown Victoria surrounded by award-winning restaurants, local shopping district and tourism attractions. Quick less than 10 minute walking to the Inner Harbour through Government Street. All guest rooms are fully and newly renovated in 2020 along with the lobby, fitness room and business centre. The hotel offers variety of room types to cater all needs including suites with full kitchen.

Details / Other expenses

Check-in: 4:00pm
Check-out: 12:00pm
Year of last renovation: 2020
Floors: 7
Rooms: 108
Corridors: All rooms have interior hallways
Non-smoking rooms: 108
Rooms with disabled access: 0
Suites: 47
Room windows: Windows do open
Cleaning frequency: Daily
Meeting rooms: 0
Dist. to food/bars: On-site
Dist. to a 24hr restaurant: 0.5 Miles
Dist. to the nearest gym: On-site
Pool info: Sorry, there is no pool.
Policies / Expenses
Cancellation:
Individual: 48 hours prior to arrival Group: 30 days prior to arrival unless negotiated upon booking
Nightly parking: $15-
Typical group deposit: 25%
Total taxes: 16.00%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)
Parking Fee: 13.00 Per Night
Porterage Fee: 4.00 Per Item (Round Trip)
Avg. Plated Breakfast Cost: 12.00 Per Person

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • Valet Parking
  • Voicemail

Airport & shuttle information

Victoria International Airport is 28 kilometres north. YYJ Airport Shuttle (please contact for fares) or taxi available Harbour Air Inner Harbour terminal - 10 minute walking to the hotel

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

On-site restaurant, The Ruby on Johnson" is open daily serving breakfast and lunch. The Ruby on Johnson is independently owned and operated restaurant connected to the hotel lobby, and one of the most famous brunch spot in Victoria downtown. Group breakfast arrangement can be made through the hotel.

Pet friendly?

Sorry but pets are not allowed.

Parking information

Hotel parking is available $15.00 (October to May), $25.00 (June to September) with valet service. Parking charge may be negotiable based on accommodation needs.

Internet/Wi-Fi

Complimentary hi-speed Wi-Fi available.

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Suggested AI generated itinerary

    Day 1

  • Breakfast: Blue Fox Cafe - Enjoy a hearty breakfast at this vibrant cafe known for its eclectic menu, just a 5-minute walk from the hotel.
  • Lunch: Red Fish Blue Fish - Savour some of the best seafood in town at this outdoor eatery, located a 20-minute walk from the hotel.
  • Dinner: Pagliacci's - Indulge in Italian cuisine with live music in the evenings, just a 10-minute walk from the hotel.
  • Activity: Royal BC Museum - Explore British Columbia's natural and human history, just a 15-minute walk from the hotel.

    • Day 2

  • Breakfast: Jam Cafe - A popular spot for breakfast and brunch, offering a wide variety of dishes, located a 7-minute walk from the hotel.
  • Lunch: Tacofino Victoria - Grab some delicious tacos at this famous food truck, situated a 15-minute walk from the hotel.
  • Dinner: Little Jumbo Restaurant and Bar - Experience fine dining with a focus on local ingredients, just a 12-minute walk from the hotel.
  • Activity: Beacon Hill Park - Enjoy a leisurely stroll or a picnic in this beautiful park, which is a 25-minute walk from the hotel.

    • Day 3

  • Breakfast: Fol Epi Organic Bakery - Start your day with organic pastries and coffee, located a 20-minute walk from the hotel.
  • Lunch: Fishhook - Enjoy a fusion of Indo-French seafood dishes, situated a 20-minute walk from the hotel.
  • Dinner: Zambri's - A great place for Italian cuisine with a local twist, just a 15-minute walk from the hotel.
  • Activity: Victoria Butterfly Gardens - Explore the lush, tropical environment filled with butterflies, birds, and plants, about a 30-minute drive from the hotel.

Previously known as:
Best Western Carlton Plaza Hotel

FAQs about Best Western Plus Carlton Plaza Hotel

What time is check in?

Check in time is 4:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Plus Carlton Plaza Hotel have?

There are 108 sleeping rooms in the hotel.

What kind of breakfast is at Best Western Plus Carlton Plaza Hotel?

On-site restaurant, The Ruby on Johnson" is open daily serving breakfast and lunch. The Ruby on Johnson is independently owned and operated restaurant connected to the hotel lobby, and one of the most famous brunch spot in Victoria downtown. Group breakfast arrangement can be made through the hotel.

What parking is available at Best Western Plus Carlton Plaza Hotel?

Hotel parking is available $15.00 (October to May), $25.00 (June to September) with valet service. Parking charge may be negotiable based on accommodation needs.

How much does internet cost?

Complimentary hi-speed Wi-Fi available.

Can I get a AAA rate at Best Western Plus Carlton Plaza Hotel?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed - Free WiFi Standard

Can I get a Senior or AARP rate at Best Western Plus Carlton Plaza Hotel?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Non-Smoking Free WiFi

Is there a gym at Best Western Plus Carlton Plaza Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Testimonials:

Testimonials icon
"I just want to say thank you again for all of your help. Your site has been a great tool in planning my family reunion. I love the website booking page you have set up for my group." E.W. - Miami, FL

Find Out More Check rates