HOTEL CARMEL

201 Broadway, Santa Monica, CA 90401 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Beach Hotel in Los Angeles County
34.0141-118.49516
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Average
3.0/ 5

Based on 671 guest reviews

Show Guest Reviews
  • Avg. Group Discount of 17.5%!
  • 97 rooms in hotel
  • Hotel has 4 floors
  • Hotel has 9 suites
  • Check-in time: 3:00pm
  • Check-out time: 12:00pm
  • Groups & Meetings rating of 10.0/10

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Room Types

Check RatesDouble Room Room Only
Non-Smoking
Check RatesDouble Run Of The House Breakfast Included
Non-Smoking
Check RatesNewly Refurbished King Bed
Non-Smoking
Check RatesNewly Refurbished Queen Bed
Non-Smoking
Check RatesRefurbished Double Suites 2 Queen
Non-Smoking
Check RatesRefurbished King Suite 1 King
Non-Smoking
Check RatesRun Of House Double Room Only
Non-Smoking
Check RatesStandard 2 Queen Beds
Non-Smoking
Check RatesStandard Room 1 King Bed
Non-Smoking
Check RatesStandard Room 1 Queen Bed
Non-Smoking
Check RatesStandard Room 2 Queen Beds
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 2 Queen Beds
Non-Smoking
Check RatesTwin Room Room Only
Non-Smoking

Local Attractions

Santa Monica Pier, 3rd Street Promenade, Santa Monica Beach, Venice Beach

Verified Reviews of Hotel Carmel

Below are the verified reviews from guests that we have booked recently:
"Good Location"
Overall Score4.0/ 5
Very comfortable stay. Well equipped with Wi-Fi and a safe, friendly staff. The only disadvantage is the noise of the air conditioner from the inner yard.
(Group coordinator, booked 10 rooms), from US flag
28-Oct-2015 Verified Review, stayed from Tue Oct 20 to Thu Oct 22 2015 at a $167.00 group rate.
Response from Management on 02-Nov-2015:
Thank you for your review. We are so happy that you stayed with us and appreciate your business.
"Great Location and Friendly Staff"
Overall Score4.0/ 5
Our stay at Hotel Carmel was exactly what we needed. Spacious hotel in an amazing location with a friendly staff. There is a simple breakfast included every morning which was a nice surprise. The staff was very gracious with our big group and we were very appreciative!
(Meeting planner, booked 30 rooms), from US flag
08-Oct-2015 Verified Review, stayed from Fri Oct 02 to Tue Oct 06 2015 at a $167.00 group rate.
Response from Management on 12-Oct-2015:
Thank you for your review. We are so happy that you stayed with us and appreciate your business.

Summary of Verified Reviews

Good to know

  • Hotel is outdated

    “Hotel decor is dated” “Dated interior”

  • Old rooms

    “Bathroom and showers are also old” “Very old rooms”

  • Great shopping

    “Excellent location for shopping” “Great food and shopping”

  • Noisy

    “NOISY A/C unit” “Walls paper thin”

Review highlights

Location

94/100
325 reviews

Great location. Great shopping at the nearby city centre, and close to the beach. Decent, but expensive, parking. Excellent sightseeing, restaurants and bars nearby.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

79/100
190 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Value

57/100
115 reviews

Fairly good value for money. Well priced restaurant and bar. Internet is affordable.

“Cheap place to stay” “Expensive valet” “Not the cheapest place to visit”

Cleanliness

53/100
87 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Clean environment” “Sticky bun” “Grungy carpet”

Comfort

45/100
135 reviews

Uncomfortable, small rooms and bathrooms. Lovely beds, though loud rooms with bad A/C.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Amenities

45/100
83 reviews

Hotel grounds are pleasant, but facilities are outdated. Unspectacular architecture. Handicap accessible facilities are all right.

“Very very small slow elevator” “No shower chair” “Hotel decor is dated”

Breakfast

39/100
79 reviews

Bad breakfast.

“Terrible breakfast options” “Limited breakfast choice” “Mediocre breakfast”

Room

36/100
291 reviews

Old, run-down, acceptably clean rooms. Great beds, but tiny rooms and bathrooms, and bad A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

WiFi

35/100
39 reviews

WiFi isn't great although it's reasonably priced.

“Spotty wi fi” “Wi-Fi is impossible” “No wifi in the room”

Vibe

30/100
157 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Hotel is relatively stylish. Hotel is plain. Good choice for a city trip.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

Pool

29/100
7 reviews

Bad pool.

“No pool”

Ranked top 73% by couples, with a score of 73

Good to know

  • Bad air conditioning

    “NOISY A/C unit” “No AC”

  • Bad furniture

    “No closet” “Plain furnishing”

  • Poorly-maintained rooms

    “A/C didn't work” “Blinds did not work”

  • Bad kitchenette

    “No coffee making facilities” “No microwave”

Review highlights

Location

96/100
99 reviews

Great location with good parking availability. Great shopping and the beach nearby.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

79/100
54 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Value

56/100
23 reviews

Fairly good value for money. Fair breakfast prices.

“Complimentary breakfest” “Cheap place to stay” “Expensive valet”

Cleanliness

55/100
24 reviews

Room cleanliness is acceptable.

“Clean environment” “Sticky bun” “Carpet is musty”

Amenities

45/100
21 reviews

Outdated facilities with a decent entrance area.

“Very very small slow elevator” “No shower chair” “Hotel decor is dated”

Comfort

43/100
49 reviews

Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Breakfast

40/100
30 reviews

Breakfast affordable but not so tasty.

“Terrible breakfast options” “Limited breakfast choice” “Mediocre breakfast”

WiFi

36/100
12 reviews

Bad internet service.

“Spotty wi fi” “Wi-Fi is impossible” “No wifi in the room”

Room

33/100
98 reviews

Run-down, small rooms and unpleasant bathrooms. Outdated rooms with deficient A/C, furniture, and kitchenettes. Awesome beds, and reasonably clean rooms.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Vibe

32/100
44 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Entrance area is ok.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

Ranked top 69% by families, with a score of 74

Good to know

  • Bad internet service

    “Spotty wi fi” “Wi-Fi is impossible”

  • Poor bathroom

    “Plumbing did not work” “Bathroom and showers are also old”

  • Old rooms

    “Bathroom and showers are also old” “Very old rooms”

  • Bad breakfast

    “Terrible breakfast options” “Limited breakfast choice”

Review highlights

Location

93/100
56 reviews

Excellent location near the beach with acceptable parking.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

79/100
31 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Value

55/100
19 reviews

Fairly good value for money.

“Complimentary breakfest” “Cheap place to stay” “Expensive valet”

Cleanliness

52/100
10 reviews

Room cleanliness is acceptable.

“Clean environment” “Clean hotel room” “Sticky bun”

Comfort

47/100
19 reviews

Rooms are decent sized but not very comfortable. Comfortable beds.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Amenities

47/100
8 reviews

Old facilities.

“Very very small slow elevator” “No shower chair” “Hotel decor is dated”

Breakfast

36/100
16 reviews

Bad breakfast.

“Terrible breakfast options” “Limited breakfast choice” “Mediocre breakfast”

WiFi

36/100
9 reviews

Bad internet service.

“Spotty wi fi” “Wi-Fi is impossible” “No wifi in the room”

Room

34/100
37 reviews

Ancient rooms with terrible minibars. Beds are superb, but bathrooms are lacking. Fine room size and cleanliness.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Vibe

30/100
22 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

Ranked top 81% by solo travelers, with a score of 72

Good to know

  • Unclean hotel facilities

    “Filthy carpets” “Hotel was not clean and it was dated”

  • Great shopping

    “Excellent location for shopping” “Great food and shopping”

  • Noisy

    “NOISY A/C unit” “Walls paper thin”

  • Comfortable beds

    “Large double bed” “Newer bedspreads”

Review highlights

Location

92/100
24 reviews

Great location near lots of shopping.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

83/100
15 reviews

Friendly service.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Cleanliness

51/100
9 reviews

Quite clean. Unclean hotel facilities.

“Clean environment” “Sticky bun” “Grungy carpet”

Comfort

47/100
13 reviews

Good beds, but noisy and uncomfortable rooms.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Amenities

39/100
6 reviews

Poor hotel buildings.

“Very very small slow elevator” “No shower chair” “Hotel decor is dated”

Room

35/100
18 reviews

Lovely beds, but rooms aren't great.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Vibe

26/100
11 reviews

Poor vibe. Hotel is outdated.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

Ranked top 91% by business travelers, with a score of 60

Good to know

  • Hotel is outdated

    “Hotel decor is dated” “Dated interior”

  • Poor vibe

    “Very very small slow elevator” “Plain furnishing”

  • Uncomfortable

    “NOISY A/C unit” “No aircon”

  • Fantastic service

    “Staff was excellent and very helpful” “Wonderful staff”

Review highlights

Location

94/100
8 reviews

Great location.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

78/100
5 reviews

Fantastic service.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Value

55/100
5 reviews

Fairly good value for money.

“Complimentary breakfest” “Cheap place to stay” “Expensive valet”

Comfort

45/100
3 reviews

Uncomfortable.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Room

38/100
7 reviews

Room is not nice.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Vibe

28/100
6 reviews

Poor vibe. Hotel is outdated.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

Good to know

  • Bad minibar

    “No fridge” “Bar fridge which was disappointing”

  • Noisy

    “NOISY A/C unit” “Walls paper thin”

Review highlights

Location

93/100
8 reviews

Great location.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

80/100
7 reviews

Fantastic service.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Food

64/100
4 reviews

Food is all right.

“Complimentary pastries” “Lots of eating options and public transport” “Fruit available”

Value

54/100
7 reviews

Fairly good value for money.

“Cheap place to stay” “Expensive valet” “Not the cheapest place to visit”

Comfort

46/100
5 reviews

Noisy room lacking in comfort.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Room

32/100
16 reviews

Room is not nice. Bad minibar.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Ranked top 75% by couples, with a score of 71

Good to know

  • Room is not nice

    “Carpet is musty” “Bar fridge which was disappointing”

Review highlights

Room

33/100
7 reviews

Room is not nice.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Good to know

  • Hotel is outdated

    “Hotel decor is dated” “Dated interior”

  • Great shopping

    “Excellent location for shopping” “Great food and shopping”

  • Old rooms

    “Bathroom and showers are also old” “Very old rooms”

  • Noisy

    “NOISY A/C unit” “Walls paper thin”

Review highlights

Location

95/100
208 reviews

Great location. Great shopping at the nearby city centre, and close to the beach. Decent, but expensive, parking. Excellent sightseeing, restaurants and bars nearby.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

78/100
141 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Value

58/100
74 reviews

Fairly good value for money. Internet is affordable.

“Complimentary breakfest” “Cheap place to stay” “Expensive valet”

Cleanliness

52/100
64 reviews

Decently clean rooms and bathrooms. Unclean hotel facilities.

“Clean environment” “Sticky bun” “Grungy carpet”

Comfort

47/100
92 reviews

Uncomfortable, with too much noise and bad A/C. Average-sized rooms with great beds.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Amenities

45/100
50 reviews

Grounds are fine, with outdated facilities. Unspectacular architecture. Handicap accessible facilities are all right.

“Very very small slow elevator” “No shower chair” “Hotel decor is dated”

Breakfast

38/100
42 reviews

Bad breakfast.

“Terrible breakfast options” “Limited breakfast choice” “Mediocre breakfast”

Room

37/100
190 reviews

Rooms lacking maintenance with bad furniture and kitchenettes. Rooms are of average size, and moderately well-maintained, with nice beds. Rooms needing updating with bad A/C and minibars. Bathrooms are not great, but moderately clean.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Vibe

35/100
103 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Hotel is relatively stylish.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

WiFi

34/100
29 reviews

WiFi isn't great although it's reasonably priced.

“Spotty wi fi” “Wi-Fi is impossible” “No wifi in the room”

Ranked top 63% by couples, with a score of 75

Good to know

  • Old rooms

    “Bathroom and showers are also old” “Very old rooms”

  • Bad air conditioning

    “NOISY A/C unit” “No AC”

  • Bad furniture

    “No closet” “Plain furnishing”

  • Great desserts & fruits

    “Complimentary coffee, juice and pastries” “Fruit available”

Review highlights

Location

95/100
63 reviews

Great location with good parking availability. Great shopping and the beach nearby.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

80/100
43 reviews

Friendly service.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Value

57/100
16 reviews

Fairly good value for money. Fair breakfast prices.

“Complimentary breakfest” “Cheap place to stay” “Expensive valet”

Cleanliness

56/100
16 reviews

Room cleanliness is acceptable.

“Clean environment” “Sticky bun” “Grungy carpet”

Amenities

46/100
14 reviews

Poor hotel buildings.

“Very very small slow elevator” “No shower chair” “Hotel decor is dated”

Comfort

42/100
32 reviews

Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Breakfast

40/100
19 reviews

Breakfast affordable but not so tasty.

“Terrible breakfast options” “Limited breakfast choice” “Mediocre breakfast”

WiFi

38/100
9 reviews

Bad internet service.

“Spotty wi fi” “Wi-Fi is impossible” “No wifi in the room”

Room

35/100
58 reviews

Run-down, small rooms and unpleasant bathrooms. Outdated rooms with deficient A/C, furniture, and kitchenettes. Awesome beds, and reasonably clean rooms.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Vibe

32/100
25 reviews

Poor vibe. Hotel is outdated.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

Ranked top 51% by families, with a score of 78

Good to know

  • Poor bathroom

    “Plumbing did not work” “Bathroom and showers are also old”

  • Bad breakfast

    “Terrible breakfast options” “Limited breakfast choice”

  • Bad internet service

    “Spotty wi fi” “Wi-Fi is impossible”

  • Poor hotel buildings

    “Very very small slow elevator” “No shower chair”

Review highlights

Location

94/100
38 reviews

Great location.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

77/100
22 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Cleanliness

55/100
9 reviews

Room cleanliness is acceptable.

“Clean environment” “Sticky bun” “Carpet is musty”

Value

54/100
13 reviews

Fairly good value for money.

“Cheap place to stay” “Expensive valet” “Not the cheapest place to visit”

Amenities

49/100
6 reviews

Poor hotel buildings.

“Very very small slow elevator” “No shower chair” “Hotel decor is dated”

Comfort

46/100
11 reviews

The beds are great, but otherwise not very comfortable.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Room

35/100
26 reviews

Room is not nice. Awesome beds, and reasonably clean rooms. Minibars and bathrooms are unacceptable.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Breakfast

34/100
11 reviews

Bad breakfast.

“Terrible breakfast options” “Limited breakfast choice” “Mediocre breakfast”

WiFi

33/100
5 reviews

Bad internet service.

“Spotty wi fi” “Wi-Fi is impossible” “No wifi in the room”

Vibe

33/100
12 reviews

Poor vibe. Hotel is outdated.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

Ranked top 74% by solo travelers, with a score of 73

Good to know

  • Great shopping

    “Excellent location for shopping” “Great food and shopping”

  • Comfortable beds

    “Large double bed” “Newer bedspreads”

  • Poor hotel buildings

    “Very very small slow elevator” “No shower chair”

  • Bad amenities

    “Very very small slow elevator” “No shower chair”

Review highlights

Location

93/100
17 reviews

Great location near lots of shopping.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

82/100
11 reviews

Friendly service.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Cleanliness

51/100
5 reviews

Quite clean.

“Clean environment” “Clean hotel room” “Sticky bun”

Comfort

47/100
7 reviews

The beds are great, but otherwise not very comfortable.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Amenities

40/100
4 reviews

Poor hotel buildings.

“Very very small slow elevator” “No shower chair” “Hotel decor is dated”

Room

38/100
10 reviews

Lovely beds, but rooms aren't great.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Vibe

27/100
9 reviews

Poor vibe. Hotel is outdated.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

Ranked top 89% by business travelers, with a score of 61

Good to know

  • Hotel is outdated

    “Hotel decor is dated” “Dated interior”

  • Poor vibe

    “Very very small slow elevator” “Plain furnishing”

  • Uncomfortable

    “NOISY A/C unit” “No aircon”

  • Room is not nice

    “Carpet is musty” “Bar fridge which was disappointing”

Review highlights

Location

94/100
8 reviews

Great location.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

78/100
5 reviews

Fantastic service.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Value

55/100
5 reviews

Fairly good value for money.

“Complimentary breakfest” “Cheap place to stay” “Expensive valet”

Comfort

45/100
3 reviews

Uncomfortable.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Room

38/100
7 reviews

Room is not nice.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Vibe

28/100
6 reviews

Poor vibe. Hotel is outdated.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

Review highlights

Location

95/100
6 reviews

Great location.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Comfort

46/100
4 reviews

Uncomfortable.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Room

32/100
4 reviews

Room is not nice.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Review highlights

Room

36/100
6 reviews

Room is not nice.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Good to know

  • Hotel is outdated

    “Hotel decor is dated” “Dated interior”

Review highlights

Beach

97/100
6 reviews

Beautiful beach.

“Rocked like a small boat” “About a block from the beach” “Perfect beach”

Location

93/100
21 reviews

Great location.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

74/100
4 reviews

Fantastic service.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Value

54/100
8 reviews

Fairly good value for money.

“Cheap place to stay” “Expensive valet” “Not the cheapest place to visit”

Amenities

47/100
5 reviews

Bad amenities.

“Very very small slow elevator” “No shower chair” “Hotel decor is dated”

Comfort

43/100
5 reviews

Uncomfortable.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Room

37/100
11 reviews

Room is not nice.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Breakfast

36/100
6 reviews

Bad breakfast.

“Terrible breakfast options” “Limited breakfast choice” “Mediocre breakfast”

Vibe

26/100
10 reviews

Poor vibe. Hotel is outdated.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

Ranked top 84% by couples, with a score of 70

Good to know

  • Great location

    “Can't beat the location for this price” “Location is amazing”

Review highlights

Location

95/100
6 reviews

Great location.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Good to know

  • Small rooms

    “Rooms were small” “Bathroom was tiny”

Review highlights

Location

95/100
5 reviews

Great location.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Breakfast

42/100
5 reviews

Bad breakfast.

“Terrible breakfast options” “Limited breakfast choice” “Mediocre breakfast”

Comfort

42/100
3 reviews

Small and uncomfortable rooms.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Room

35/100
9 reviews

Small rooms.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Good to know

  • Hotel is outdated

    “Hotel decor is dated” “Dated interior”

Review highlights

Location

95/100
5 reviews

Great location.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Room

40/100
8 reviews

Room is not nice.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Vibe

32/100
6 reviews

Poor vibe. Hotel is outdated.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

Good to know

  • Old facilities

    “Old buildings” “Old building”

  • Hotel is outdated

    “Hotel decor is dated” “Dated interior”

  • Noisy

    “NOISY A/C unit” “Walls paper thin”

  • Poor hotel buildings

    “Very very small slow elevator” “No shower chair”

Review highlights

Location

91/100
41 reviews

Great location.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

84/100
17 reviews

Friendly service.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Value

60/100
17 reviews

Fairly good value for money.

“Cheap place to stay” “Expensive valet” “Not the cheapest place to visit”

Cleanliness

55/100
7 reviews

Room cleanliness is acceptable.

“Clean environment” “Sticky bun” “Carpet is musty”

Comfort

40/100
10 reviews

Rooms are uncomfortable, loud and cramped.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Amenities

39/100
19 reviews

Old facilities.

“Very very small slow elevator” “No shower chair” “Hotel decor is dated”

Room

37/100
27 reviews

Small but clean enough rooms, with terrible bathrooms.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Vibe

28/100
16 reviews

Poor vibe. Hotel is outdated.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

Good to know

  • Hotel is outdated

    “Hotel decor is dated” “Dated interior”

Review highlights

Location

95/100
17 reviews

Great location.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

73/100
5 reviews

Fantastic service.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Breakfast

42/100
9 reviews

Bad breakfast.

“Terrible breakfast options” “Limited breakfast choice” “Mediocre breakfast”

Comfort

41/100
5 reviews

Uncomfortable.

“NOISY A/C unit” “No aircon” “A/C didn't work”

Room

30/100
10 reviews

Room is not nice.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Vibe

26/100
5 reviews

Poor vibe. Hotel is outdated.

“Very very small slow elevator” “Plain furnishing” “Hotel decor is dated”

Ranked top 72% by couples, with a score of 68

Good to know

  • Room is not nice

    “Carpet is musty” “Bar fridge which was disappointing”

  • Fantastic service

    “Staff was excellent and very helpful” “Wonderful staff”

  • Great location

    “Can't beat the location for this price” “Location is amazing”

Review highlights

Location

95/100
9 reviews

Great location.

“Can't beat the location for this price” “Location is amazing” “Great food and shopping”

Service

76/100
4 reviews

Fantastic service.

“Staff was excellent and very helpful” “Wonderful staff” “Great parking service”

Room

31/100
7 reviews

Room is not nice.

“Carpet is musty” “Bar fridge which was disappointing” “Room was even worst”

Review Semantics by TrustYou

Customer Reviews of Hotel Carmel

3.0 out of 5.Based on 671 guest reviews, Average

Property Description

97 graciously appointed guest rooms and suites, some with views. The Hotel Carmel by the Sea is a charming, European styled boutique hotel, located in the heart of Santa Monica’s shopping and dining district, one block from the beach, the 3rd Street Promenade, 2 blocks from Santa Monica Pier and 9 miles from the Los Angeles International Airport. Hotel Amenities•Complimentary Coffee service daily in the hotel lobby, 630a-10a•Complimentary USA Today Newspaper delivered Monday - Friday•Wi-Fi •Valet Parking (fee)•Multi-lingual Staff•Smoking and non-smoking rooms•Iron and ironing board in all guestrooms•Safes in all guestrooms•Satellite Television in all guestrooms•32’ Flat screen televisions in all guestrooms •Daily Sightseeing tour departures

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm
Year of Last Renovation:2012
Floors:4
Rooms:97
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:65
Handicap Rooms:
Suites:9
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:0
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:0.5 Mi
Dist. to Nearest Gym:0.5 Mi
Lounge/Bar Hours:6p-2a
Policies / Expenses
Cancellation:
Individual cancellations 72 hours prior to arrival. Group cancellations 30 days written notice.
Nightly Parking:$20
Typical Group Deposit:Credit Card
Total Taxes:14.00%
Total Misc Fees:$2.50 USD
(mandatory resort fees/taxes)
Parking Fee:20.00 Per Night
Porterage Fee: 6.00 Per Person
Additional Person Fee:10.00 Per Person (3rd & 4th person)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Car rental
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Fax available
  • Hairdryer available
  • Hair dresser
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • TV - Free Showtime
  • Travellers cheques accepted
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Los Angeles International Airport, approximately 9 miles.

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Hotel Carmel by The Sea

Hotel Rate Trends at Hotel Carmel

Rate fluctuations of Hotel Carmel

Above shows averages of room prices for both group/meeting quotes and the lowest individual traveler rates we could find at the time the group offer was entered. The most competitive group deal shown is 40.3% in October 2015 and the highest average individual rate is $279 in the month of October 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hotel Carmel in a month when rates are lower.

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