SHERATON PHILADELPHIA UNIVERSITY CITY HOTEL

3549 Chestnut St., Philadelphia, PA 19104 United States (USA)
View Map Reservations: 1-800-881-1523
3.5 Star Downtown Hotel in Philadelphia County
39.95466-75.19443
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Very Good
4.0/5

Based on 1325 guest reviews

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  • We have an outdoor pool ready for use
  • Shuttle from airport available
  • Avg. Group Discount of 25.9%!
  • Fitness center on property
  • Hotel has 332 rooms
  • Check out time: 12:00 PM
  • Hotel has an eco-friendly policy
  • Group score of 10.0/10
  • Hotel has 11 meeting rooms

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Room Types

Check Rates1 King :flexible Rate Breakfast Club Floor Non Smoking: Exclusive Club Lounge Access: Continental Br
Non-Smoking
Check Rates1 King :flexible Rate Breakfast Junior Suite Non Smoking: Signature Sleep Experience: Separate Livin
Non-Smoking
Check Rates1 King :flexible Rate Breakfast Traditional Non Smoking: Signature Sleep Experience: Free WiFi Inter
Non-Smoking
Check Rates1 King :flexible Rate Club Floor Non Smoking: Exclusive Club Lounge Access: Continental Breakfast in
Non-Smoking
Check Rates1 King :flexible Rate Junior Suite Non Smoking: Signature Sleep Experience: Separate Living Room wit
Non-Smoking
Check Rates1 King :flexible Rate Traditional Non Smoking: Signature Sleep Experience: Free WiFi Internet: Ergon
Non-Smoking
Check Rates1 King :prepaid Rate Traditional Non Smoking: Signature Sleep Experience: Free WiFi Internet: Ergono
Non-Smoking
Check Rates1 King Club Floor Non Smoking: Exclusive Club Lounge Access: Continental Breakfast in Club Lng: Free
Non-Smoking
Check Rates1 King Internet Included Club Floor Non Smoking: Exclusive Club Lounge
Non-Smoking
Check Rates1 King Internet Included Junior Suite Non Smoking: Signature Sleep
Non-Smoking
Check Rates1 King Internet Included Traditional Non Smoking: Signature Sleep
Non-Smoking
Check Rates1 King Junior Suite Non Smoking: Signature Sleep Experience: Separate Living Room with Sofa Bed:
Non-Smoking
Check Rates1 King Traditional Non Smoking: Signature Sleep Experience: Free WiFi Internet: Ergonomic
Non-Smoking
Check Rates2 Double Beds :flexible Rate Breakfast Traditional Non Smoking: Signature Sleep Experience: Free WiF
Non-Smoking
Check Rates2 Double Beds :flexible Rate Traditional Non Smoking: Signature Sleep Experience: Free WiFi Internet
Non-Smoking
Check Rates2 Double Beds Club Floor Non Smoking: Exclusive Club Lounge Access: Continental Breakfast in Club Ln
Non-Smoking
Check Rates2 Double Beds Internet Included Club Floor Non Smoking: Exclusive Club Lounge
Non-Smoking
Check Rates2 Double Beds Internet Included Traditional Non Smoking: Signature Sleep
Non-Smoking
Check Rates2 Double Beds Room Continental Breakfast
Non-Smoking
Check Rates2 Double Beds Room Free WiFi
Non-Smoking
Check Rates2 Double Beds Traditional Non Smoking: Signature Sleep Experience: Free WiFi Internet: Ergonomic
Non-Smoking
Check RatesClub Room Business Lounge Accessible
Non-Smoking
Check RatesJunior Suite
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Smoking
Check RatesTraditional Room 1 King Bed
Non-Smoking
Check RatesTraditional Room 2 Double Beds
Non-Smoking

Local Attractions

Amtrak's 30th Street Train Station, University of Pennsylvania, Drexel University, Hospital of the University of Pennsylvania, Children's Hospital of Philadelphia, Philadelphia Zoo

Verified Reviews of Sheraton Philadelphia University City Hotel

Below are the verified reviews from guests that we have booked recently:
"Great Location. Large Mini Suite. Excellent Staff."
Overall Score4.0/ 5
Best possible location near Univ. Penn Hospital making travel to and from very easy. Lots of good restaurants in walking distance and proximity to Center City by car also very easy. Great staff. Room finishes are not luxurious, but the rooms are clean and functional. Access to the Club Lounge and Parking Garage really made our 6 week stay great. Would definitely come back again if we needed to.
(Long term stay guest, booked 1 room), from US flag
15-Apr-2015 Verified Review, stayed from Tue Mar 03 to Wed Apr 15 2015 at a $119.00 group rate.
Response from Management on 19-Apr-2015:
We are so glad you enjoyed your stay at our hotel. Comments and feedback are most often shared when in the negative form, so it is a pleasure to share these motivating statements with our staff whenever we have the opportunity. We hope to have an opportunity to welcome you back the next time you are in Philadelphia.
"Excellent for Group Trips!"
Overall Score5.0/ 5
I recently traveled to Philadelphia with 36 students and could not have picked a better hotel! The location was amazing and the staff was incredibly friendly and helpful. The rooms were VERY clean and the beds were probably some of the best I've ever slept in! Don't even think twice: THIS IS WHERE YOU NEED TO STAY WHEN IN PHILADELPHIA!
(Group coordinator, booked 15 rooms), from US flag
04-Dec-2014 Verified Review, stayed from Mon Dec 01 to Tue Dec 02 2014 at a $159.00 group rate (11% discount).
Response from Management on 04-Feb-2015:
Thank you for your feedback regarding your stay with us in December. It is always rewarding to know that our team exceeded your expectations. We truly appreciate your business and hope to be of service to you in the near future.
"Great Location and On-site Parking"
Overall Score4.0/ 5
The only downside was my room was located right in front of the elevators, housekeeping room and ice machine. Very noisy. Should remind employees there are people sleeping at 8 am and they should not congregate in those areas to talk. Ice machine noisy. Luckily I could control the fan and drown out the noise. Location great, onsite parking easy and room very nice. Love the pillows.
(Individual traveler, booked 1 room), from US flag
15-May-2014 Verified Review, stayed from Wed May 14 to Thu May 15 2014 at a $129.89 average nightly rate.
Response from Management on 04-Feb-2015:
Thank you for your feedback on your stay with us in May. Our goal is to make your stay comfortable and successful. I am happy your overall stay with us was positive and would like to express my sincere apologies for the noise in the hallway caused by our team. I truly understand that the noise caused by elevators and ice machines can be troublesome.We hope to see you again on your next visit and we can ensure you a quiet room.

Customer Reviews of Sheraton Philadelphia University City Hotel

4.0 out of 5. Based on 1321 guest reviews, Very Good

Property Description

Enjoy a relaxing stay, a convenient location, and comforting amenities at the Sheraton Philadelphia University City Hotel. Located on the campus of the University of Pennsylvania, we are just steps away from Drexel University, Amtrak's 30th Street Station, and the three hospitals of the University of Pennsylvania Health System. Plus, the convention and historical districts of Center City Philadelphia and the Philadelphia Zoo are just minutes away.Retreat to our 332 beautifully-appointed guest rooms and suites, luxuriate in our signature Sheraton Sweet Sleeper® Bed, and enjoy the convenience of a spacious workstation and complimentary wireless High Speed Internet Access.Have a great meal for breakfast, lunch, or dinner at our Sang Kee Noodle House restaurant. Connect to what matters at our Link@Sheraton(SM) experienced with Microsoft®, a connectivity hub in the heart of the Sheraton lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access.Work out with state-of-the-art equipment at our Sheraton Fitness Programmed by Core® Performance 24-hour fitness center, featuring an outdoor seasonal pool and deck with skyline views of the University of Pennsylvania and University City. Enjoy Life Fitness Signature Series gear, equipped with iPod® music/video lists and touchscreen technology. Complimentary access is given to all overnight guests.Our hotel is a smoke-free environment, including all guest rooms, meeting rooms, and public areas such as the Sang Kee Noodle House restaurant. Help us conserve natural resources. We are proudly giving you the opportunity to “Make A Green Choice” by allowing you the option to conserve water, electricity, gas, and chemicals. You can do so by participating in the Make A Green Choice program and forgoing your housekeeping for the day. In exchange for helping us conserve our natural resources, we'll reward you with $5 to use in our restaurant, Sang Kee Noodle House, or 500 SPG Starpoints for each night you participate.We look forward to welcoming you to the Sheraton Philadelphia University City Hotel.

Green Sustainability

Help us conserve natural resources. We are proudly giving you the opportunity to “Make A Green Choice” by allowing you the option to conserve water, electricity, gas, and chemicals. You can do so by participating in the Make A Green Choice program and forgoing your housekeeping for the day. In exchange for helping us conserve our natural resources, we’ll reward you with $5 to use in our restaurant, Sang Kee Noodle House, or 500 SPG Starpoints for each night you participate.

What you need to know

Hotel Features – The Sheraton Philadelphia University City Hotel is a full-service hotel that offers deluxe accommodations in 332 guest rooms and suites. The 100-percent non-smoking hotel features complimentary computers for use in every guest room and free high-speed Internet access.

Guest Rooms – Guests of the Sheraton Philadelphia University City Hotel can choose to stay in a Standard room, Club room, or suite, all decorated with Colonial furnishings and modern touches. Rooms include one king or two double beds, 37-inch LCD flat-screen TVs, complimentary in-room full-service computers with free wireless high-speed Internet access, clock radios, free local phone calls and voice mail, coffee/tea makers, desks, electronic room keys, hair dryers, irons and ironing boards, and housekeeping services. A newspaper is complimentary on weekdays. Club rooms and suites have upgraded amenities and include free bottled water. Suites include a living area with a sofa bed, refrigerators, and microwaves.

Perks & Amenities – Guests in Club rooms and suites at the Sheraton Philadelphia University City Hotel can enter the Club Lounge, where they can enjoy complimentary continental breakfasts and hors d’oeuvres in the evenings. The hotel, which features a 24-hour front desk and an ATM, also has a seasonal heated outdoor swimming pool, a 24-hour fitness center with state-of-the-art equipment and a business center, and 10,000 square feet of event and meeting space. Parking is available for a fee, as are dry cleaning service and room service. In-hotel dining includes the Sang Kee Noodle House restaurant, serving breakfast, lunch, and dinner

Tip – The pet-friendly Sheraton Philadelphia University City Hotel allows dogs up to 80 pounds, but guests must sign a waiver at check-in.

Details / Other Expenses

Check In:3:00 PM
Check Out:12:00 PM
Year of Last Renovation:2010
Floors:13
Rooms:332
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:332
Handicap Rooms:
Suites:25
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:11
Meeting Space:10500 sq. feet
Banquet Space:Holds 400 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours:4pm - 11pm (or later)
Pool Info:
Outdoor seasonal pool is open from Memorial Day to Labor Day. Hours: 10 AM - 8 PM.
Policies / Expenses
Cancellation:
6 PM 1 day prior to arrival
Nightly Parking:$25
Typical Group Deposit:25%
Total Taxes:15.50%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
City Tax: 8.50%
Food and Beverage Tax: 8.00%
Audio Visual Tax: 8.00%
Parking Fee:25.00 Per Night (Self Parking with in/out)
Porterage Fee: 6.50 Per Person (round-trip)
Gym Fee: 0.00 Per Day
Additional Person Fee:10.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Food and Beverage Service Charge:22.00%
Audio Visual Service Charge:22.00%
Banquet Bartender Fees:100.00 Per Function

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
1 dog per room under 80 lbs. Guests must sign a waiver at check-in and cannot leave dog alone in the room.


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: Showtime
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Philadelphia Intl Airport, 9 miles, Shuttle- Lady Liberty-cost $10.00Taxi-$30.00

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

We offer SangKee Restaurant for breakfast in our restaurant or we can cater breakfast in a private room for groups wishing to have a group breakfast

Parking Info

We offer self parking on property in our attached garage.

Internet / WiFI

Complimentary in Sleeping rooms and Meeting Space

About Sheraton Hotels and Resorts

  • The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
  • Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
  • Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
  • Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows

The Sheraton Hotels and Resorts highlights above are subject to change without notice.

Previously known as:
Sheraton Philadelphia University City

Seasonality and Projections at Sheraton Philadelphia University City Hotel

Rate fluctuations of Sheraton Philadelphia University City Hotel

Above shows fluctuations of room prices for both our group quotes and the lowest individual traveler prices our system could find at the time the group offer was entered. The best group or meeting displayed is 60.1% in the month of September 2015 and the highest average individual rate is $298 in the month of April 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Sheraton Philadelphia University City Hotel in a month when rates are lower.

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