Western Inn

1842 Madison Ave., Council Bluffs, IA 51503 United States (USA)
View Map Reservations: 1-800-760-7718
3.0 Star Property
41.000000 -96.000000
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Based on 590 guest reviews

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  • Indoor pool in hotel
  • Comp. Breakfast
  • 51 rooms in hotel
  • 2 floors in property
  • Check-in time: 2:00 PM
  • Check-out time: 12:00 PM
  • Group friendly rating of 8.6/10

Check Current Prices

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Check Rates2 Double Beds
Check RatesStandard King Room

Local Attractions

Henry Doorly Zoo, 3 Casinos, Joslyn Art Museum, Mid America Center, Old Market District

Verified Reviews of Western Inn

Below are the verified reviews from guests that we have booked recently:
Overall Score1.0/ 5
When we voiced our concern with drunk people outside of the hotel talking sexual the front desk guy laughed we didn't get any sleep we told them about that and also laughed at us he said it was only 15 minutes no it wasn't it was the whole night wouldn't even consider taking anything off the bill it was like a joke to the guy never staying here again not a safe hotel.
(Individual traveler, booked 1 room), from US flag
13-Mar-2022 Verified Review, stayed from Fri Mar 11 to Sun Mar 13 2022 at a $74.99 average nightly rate.
Overall Score1.0/ 5
Owner refused to answer phone or accept Expedia attempts to credit for an emergency cancellation due to snowstorm accident. Expedia and poor business associates= sham bookings and business.
(Individual traveler, booked 1 room), from US flag
04-Feb-2022 Verified Review, stayed from Tue Feb 01 to Wed Feb 02 2022 at a $78.99 average nightly rate.
Overall Score1.0/ 5
Took our grown kids for weekend getaway, stayed here after reading reviews thinking how bad can it really be. Got two rooms, our kid's room smelt like smoke, had multiple smoke holes in bedding and furniture and room had old smoke smell. Didn't complain about bedding as it was late and figured it would be changed next morning. It WAS not! Complained when came back to motel but front desk clerk could not understand English well. The whole motel at this time smelt horrible as there was something illegal being smoked and it carried all through motel. I have severe allergies and allergy induced asthema and noticed Friday night in our room something was starting to set it off. Came back Saturday night and had a sever asthema attack luckily our son is a emt and knew how to help calm symptoms, it took 6 hits from inhaler and a trip outside to be able to breath. Entered building again and same thing happened so at midnight had to find another motel room to get out of this craphole. Do NOT STAY HERE! Spend your money on a better motel. We were not the only ones complaining. A few travelers came in while I was having my attack and the room that was given to them was trashed, had underwear on the floor and beds unmade. Trust us!
(Group coordinator, booked 2 rooms), from US flag
04-May-2021 Verified Review, stayed from Fri Apr 30 to Sun May 02 2021 at a $52.93 average nightly rate.
"Substandard Hotel"
Overall Score2.0/ 5
The carpet was dirty and sticky, the floor had not been cleaned well, O did not feel safe staying in this hotel. Very poor quality for the money.
(Individual traveler, booked 1 room), from US flag
20-Jun-2020 Verified Review, stayed from Wed Jun 17 to Thu Jun 18 2020 at a $56.05 average nightly rate.
"Great Stay!"
Overall Score4.0/ 5
For a great price, got a large room, clean, nice breakfast, hot dogs and fresh baked cookies in evening.
(Individual traveler, booked 1 room), from US flag
19-Feb-2020 Verified Review, stayed from Sun Feb 16 to Mon Feb 17 2020 at a $50.70 average nightly rate.
"Pleasant Stay"
Overall Score5.0/ 5
This hotel is definitely a sleeper! It's a little "retro", but well kept, clean,and quiet, despite being right off the interstate. The rooms were very spacious! Staff was friendly and helpful and the indoor pool was great. We didn't have a fridge or microwave, but the price was right and we didn't need them anyway. Would definitely stay there again and recommend it to anyone staying in Council Bluffs.
(Individual traveler, booked 1 room), from US flag
30-Apr-2019 Verified Review, stayed from Wed Apr 24 to Fri Apr 26 2019 at a $65.00 average nightly rate.
"Good Standard Motel"
Overall Score4.0/ 5
Reasonable price for a very clean room. Recently updated. I would recommend it highly for the friendly staff and an excellent breakfast. Internet was simple, fast, and free. I will stay here again.
(Individual traveler, booked 1 room), from US flag
11-Feb-2015 Verified Review
Overall Score1.0/ 5
The desk personnel at Western Inn was rude and actually made rude comments about us when we had to cancel because they were not able to accommodate our requests. Your service handled our situation very well. Your service made this right for us.
(Individual traveler, booked 1 room), from US flag
23-May-2014 Verified Review, stayed from Thu May 22 to Sat May 24 2014 at a $63.50 average nightly rate.
3.0 out of 5. Based on 590 guest reviews

Property Description

I-80 Exit 5. Next to Mall of the Bluffs. Expanded continental breakfast with biscuits and gravy.Also,hot dogs & warm cookies upon arrival. Clean and spacious rooms and always welcomed with a friendly smile.

Details / Other Expenses

Check In: 2:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2007
Floors: 2
Rooms: 51
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 51
Handicap Rooms: 1
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 3.0 Mi
Dist. to Nearest Gym: 2.0 Mi
Lounge/Bar Hours: next door 11am - 2am
Policies / Expenses
Cancel 24 hours before arrival
Nightly Parking: 0
Total Taxes: 12.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 5.00%
Occupancy Tax: 7.00%
Additional Person Fee: 8.00 Per Day (person past 2 people)

Amenities / Features

  • Air conditioning
  • Alarm clock
  • Central location
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Swimming pool - indoor
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted

Airport & Shuttle Information

10 miles from Eppley Airport. No shuttle service.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$10.00 per pet per stay

FAQs about Western Inn

What time is check in?

Check in time is 2:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Western Inn have?

There are 51 rooms in the property.

Can I get a AAA rate at Western Inn?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Western Inn?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there shopping nearby?

Yes. Easily accessible by car and close to shopping areas. Close to shopping/food. Great shopping. Every guests reviewed liked the proximity to shopping.

Is there a WiFi internet?

Yes. Strong WiFi Signal. Free Wifi. Wifi quality could be improved. The majority of guests said the wifi quality was bad.

Are there rooms with kitchenettes?

Yes. Kitchenette needs more attention. Almost all guests were unsatisfied with the kitchenette.

Is there a pool at Western Inn?

Yes, there is a pool on-site at the property..


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"I love your planner service and will use it again when I have a need for group planning!" P.R. - Washington, DC

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