Previous Next
SureStay Hotel by Best Western San Antonio Northeast
3821 North Panam Expressway, San Antonio, TX 78219 United States (USA) near Exit 161 on I-410 (~1.2mi)
View Map Reservations: 1-800-760-7718
2 Star Property Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Check availability
Average
3.0/5
Based on 248 guest reviews
- Outdoor pool at hotel
- Comp. Breakfast
- 55 rooms in hotel
- 2 floors in property
- 30 suites in property
- Check-in time: 03:00 PM
- Groups & Meetings rating of 7.6/10
Standard prices by room type for the next 60 days
Room Types
Check Rates2 Double Beds Microwave and Refrigerator Flat Screen Television High Speed Internet
Non-Smoking
Check Rates2 Double Beds Microwave and Refrigerator Flat Screen Television High Speed Internet Accessible Desk
Non-Smoking
Check RatesAAA CAA Rate 2 Double Beds Microfridge Flatsc High Speed Desk Chroto Full Breakfast
Non-Smoking
Check RatesAAA CAA Rate Accessible 2 Double Full Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate Accessible 2 Double Microfridge Flatsc High Speed Desk Chroto Full Breakfast
Non-Smoking
Check RatesAAA CAA Rate Suite 1 King Bed 1 Bedroom Sofa Bed Microfridge 2flatv WiFi Full Breakfast
Non-Smoking
Check RatesAAA CAA Rate Suite 1 King Bed Full Breakfast Free WiFi 2 Tvs Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate Suite 2 King Beds 2 Bedroom Microfridge 2flatv WiFi Full Breakfast
Non-Smoking
Check RatesAAA CAA Rate Suite 2 King Beds Full Breakfast Free WiFi 2 Bedrooms 2 Tvs Microwave, Refrigerator
Non-Smoking
Check RatesAccessible 2 Double Microwave and Refrigerator Flat Screen Television High Speed I
Non-Smoking
Check RatesGovt Military Rate 2 Double Beds Full Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesGovt Military Rate 2 Double Beds Microfridge Flatsc High Speed Desk Chroto Full Breakfast
Non-Smoking
Check RatesGovt Military Rate Accessible 2 Double Full Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check RatesGovt Military Rate Accessible 2 Double Microfridge Flatsc High Speed Desk Chroto Full Breakfast
Non-Smoking
Check RatesGovt Military Rate Suite 1 King Bed 1 Bedroom Sofa Bed Microfridge 2flatv WiFi Full Breakfast
Non-Smoking
Check RatesGovt Military Rate Suite 1 King Bed Full Breakfast Free WiFi 2 Tvs Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesGovt Military Rate Suite 2 King Beds 2 Bedroom Microfridge 2flatv WiFi Full Breakfast
Non-Smoking
Check RatesGovt Military Rate Suite 2 King Beds Full Breakfast Free WiFi 2 Bedrooms 2 Tvs Microwave, Refrigerat
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds Full Breakfast Free WiFi, Microwave, Refrig
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds Microfridge Flatsc High Speed Desk Chroto F
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Accessible 2 Double Full Breakfast Free WiFi, Microwave,
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Accessible 2 Double Microfridge Flatsc High Speed Desk Ch
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King Bed 1 Bedroom Sofa Bed Microfridge 2flatv Wi
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King Bed Full Breakfast Free WiFi 2 Tvs Sofa Bed
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 2 King Beds 2 Bedroom Microfridge 2flatv WiFi Full
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 2 King Beds Full Breakfast Free WiFi 2 Bedrooms 2 T
Non-Smoking
Check RatesSuite 1 King Bed 1 Bedroom Sofa Bed Microwave and Refrigerator 2 Flat Screen Tvs
Non-Smoking
Check RatesSuite 1 King Bed 1 Bedroom Sofa Bed Microwave and Refrigerator 2 Flat Screen Tvs WiFi Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Full Breakfast Free WiFi 2 Tvs Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesSuite 2 King Beds 2 Bedrooms Microwave and Refrigerator 2 Flat Screen Tvs WiFi
Non-Smoking
Check RatesSuite 2 King Beds 2 Bedrooms Microwave and Refrigerator 2 Flat Screen Tvs WiFi Full Breakfast
Non-Smoking
Check RatesSuite 2 King Beds Full Breakfast Free WiFi 2 Bedrooms 2 Tvs Microwave, Refrigerator
Non-Smoking
Map & Landmarks: SureStay Hotel by Best Western San Antonio Northeast
Verified Reviews of SureStay Hotel by Best Western San Antonio Northeast
Below are the verified reviews from guests that we have booked recently: "Great Hotel! Great Staff!"
Overall Score5.0/ 5
It has been a great pleasure staying at the SureStay Hotel by Best Western San Antonio Northeast. Everyone has been extremely accommodating. It has been a wonderful experience. Well done!
William P. (Individual traveler, booked 1 room), from 
06-Nov-2019 Verified Review, stayed from Thu Oct 31 to Thu Nov 07 2019 at a $44.25 average nightly rate. 
"Horrible! Don’t stay!"
Overall Score1.0/ 5
This place was an absolute nightmare! It smelled like mildew and dirty. The beds were dirty! There is no hot water to shower with! The A/C doesn't work. We asked to be moved rooms and they couldn't cause they were “booked” for the night. All they offered was to spray the room to help the smell. We ended up with nose bleeds from the heat of the room and the dust. Disgusting. DONT BOOK HERE! CHEAPER IS NOT ALWAYS BETTER!
Amber C. (Individual traveler, booked 1 room), from
15-Oct-2019 Verified Review, stayed from Fri Oct 11 to Sun Oct 13 2019 at a $42.92 average nightly rate. "Rooms were nice, clean and comfortable.."
Overall Score4.0/ 5
Nice welcomimg employees and cleanrooms.very satisfied with my stay and will recommend to stay there.
Robert B. (Individual traveler, booked 1 room), from
24-Mar-2019 Verified Review, stayed from Thu Mar 21 to Fri Mar 22 2019 at a $53.99 average nightly rate. Property Description
Downtown/Riverwalk/Alamo. Near Brook Army Medical Center. Free Continental Breakfast, Free Wireless High speed Internet, Outdoor Pool, Guest Laundry, Fresh Coffee 24/7 in the Lobby, In-All Rooms Coffee Makers, Micowave & Fridge, Iron/Ironing Board, Hair dryer,
Details / Other Expenses
| Check In: | 03:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2010 |
| Floors: | 2 |
| Rooms: | 55 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 8 |
| Handicap Rooms: | 1 |
| Suites: | 30 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 2.0 Mi |
| Dist. to 24hr Restaurant: | 2.0 Mi |
| Dist. to Nearest Gym: | 5.0 Mi |
| FEMA Approved: | Yes |
| Pool Info: Outdoor pool with sundeck. | |
Policies / Expenses
| Cancellation: 24 Hrs. | |
| Nightly Parking: | Free |
| Total Taxes: | 16.75% |
| Total Misc Fees: | $1.50 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| City Tax: | 10.75% |
Amenities / Features
- Air conditioning
- Alarm clock
- Bus parking
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Electronic key card
- Fax available
- Free local calls
- Hairdryer available
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- 24 hours room service
- Safe in rooms
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Showtime
- TV room
- Voicemail
- Laundry valet service
Airport & Shuttle Information
San Antonio International Airport
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Free continental breakfast.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Complimentary outdoor parking.
Internet / WiFI
Free WiFi and wireless Internet access.
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.
You may also be interested in...
FAQs about SureStay Hotel by Best Western San Antonio Northeast
What time is check in?
Check in time is 03:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does SureStay Hotel by Best Western San Antonio Northeast have?
There are 55 rooms in the property.
What kind of breakfast is at SureStay Hotel by Best Western San Antonio Northeast?
Free continental breakfast.
What parking is available at SureStay Hotel by Best Western San Antonio Northeast?
Complimentary outdoor parking.
How much does internet cost?
Free WiFi and wireless Internet access.
Can I get a AAA rate at SureStay Hotel by Best Western San Antonio Northeast?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 2 Double Beds Full Breakfast Free WiFi, Microwave, Refrigerator
Can I get a Senior or AARP rate at SureStay Hotel by Best Western San Antonio Northeast?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds Full Breakfast Free WiFi, Microwave, Refrig
Is there a WiFi internet?
Yes. WiFi system needs upgrading. Wifi quality could be improved. Most guests said the wifi quality was bad.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.
Is there a pool at SureStay Hotel by Best Western San Antonio Northeast?
Yes, there is a pool on-site at the property. Outdoor pool with sundeck..
Testimonials:
"This is a fantastic! You all made it so easy to get the word out that our club was looking for hotels. So much easier I can't even believe it! " J.H. - Cincinnati, OH
Learn More Check Rates
Learn More Check Rates