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SureStay Hotel by Best Western San Antonio Northeast
3821 North Panam Expressway, San Antonio, TX 78219 United States (USA) near Exit 161 on I-410 (~1.2mi)
View Map Reservations: 1-800-760-7718
2 Star property Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Check availability
Average
3.0/5
Based on 248 guest reviews
- Outdoor pool at hotel
- Comp. Breakfast
- 55 rooms in hotel
- 2 floors in property
- 30 suites in property
- Check-in time: 03:00 PM
- Groups & Meetings rating of 7.6/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed Suite - Free Continental Breakfast, Free WiFi, Refrigerator, Microwave
Smoking Non-Smoking
Check Rates1 King Bed Suite with Free Continental Breakfast, Free WiFi, Refrigerator and Microwave
Smoking Non-Smoking
Check Rates2 Bedroom 2 King Suite - Free Internet, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates2 Double Beds Accessible - Free Internet, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates2 Double Beds Microwave and Refrigerator Flat Screen Television High Speed Internet
Non-Smoking
Check Rates2 Double Beds Non-Smoking Microfridge Flatsc High Speed Desk Chroto Full Breakfast
Non-Smoking
Check Rates2 Double Beds Room - Free Continental Breakfast, Free WiFi, Refrigerator, Microwave
Smoking Non-Smoking
Check Rates2 Double Beds Room with Free Continental Breakfast, Free WiFi, Refrigerator and Microwave
Smoking Non-Smoking
Check Rates2 King Beds Suite - Free Continental Breakfast, Free WiFi, Refrigerator, Microwave
Smoking Non-Smoking
Check Rates2 King Beds Suite with Free Continental Breakfast Free Nfk2 WiFi and Refrigerator
Non-Smoking
Check Rates2 King Beds Suite with Free Continental Breakfast, Free WiFi Sfk2 Refrigerator and Microwave
Smoking
Check RatesGovernment Miltary Rate 2 Double Beds Room with Free Continental Breakfast Free
Non-Smoking
Check RatesGovernment Miltary Rate 2 Double Beds Room with Free Continental Breakfast, Free WiFi
Smoking
Check RatesLast Minute Save 25% 2 Double Beds Room with Free Continental Breakfast, Free WiFi
Smoking
Check RatesLast Minute Save 25% 2 King Beds Suite with Free Continental Breakfast, Free WiFi
Smoking
Check RatesSuite 1 King Bed 1 Bedroom Sofa Bed Microwave and Refrigerator 2 Flat Screen Tvs
Non-Smoking
Check RatesSuite 1 King Bed Non-Smoking 1 Bedroom Sofa Bed Microfridge 2flatv WiFi Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed with Sofa Bed Refrigerator and Microwave (with Sofabed) 1 King and 1 Sofa Bed
Non-Smoking
Check RatesSuite 2 King Beds Non-Smoking 2 Bedroom Microfridge 2flatv WiFi Full Breakfast
Non-Smoking
Map & Landmarks: SureStay Hotel by Best Western San Antonio Northeast
Verified Reviews of SureStay Hotel by Best Western San Antonio Northeast
Below are the verified reviews from guests that we have booked recently:"Great Hotel! Great Staff!"
Overall Score5.0/ 5
It has been a great pleasure staying at the SureStay Hotel by Best Western San Antonio Northeast. Everyone has been extremely accommodating. It has been a wonderful experience. Well done!
William P. (Individual traveler, booked 1 room), from 
06-Nov-2019 Verified Review, stayed from Thu Oct 31 to Thu Nov 07 2019 at a $44.25 average nightly rate. 
Property Description
Downtown/Riverwalk/Alamo. Near Brook Army Medical Center. Free Continental Breakfast, Free Wireless High speed Internet, Outdoor Pool, Guest Laundry, Fresh Coffee 24/7 in the Lobby, In-All Rooms Coffee Makers, Micowave & Fridge, Iron/Ironing Board, Hair dryer,
Details / Other Expenses
| Check In: | 03:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2010 |
| Floors: | 2 |
| Rooms: | 55 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 8 |
| Handicap Rooms: | 1 |
| Suites: | 30 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 2.0 Mi |
| Dist. to 24hr Restaurant: | 2.0 Mi |
| Dist. to Nearest Gym: | 5.0 Mi |
| FEMA Approved: | Yes |
| Pool Info: Outdoor pool with sundeck. | |
Policies / Expenses
| Cancellation: 24 Hrs. | |
| Nightly Parking: | Free |
| Total Taxes: | 16.75% |
| Total Misc Fees: | $1.50 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| City Tax: | 10.75% |
Amenities / Features
- Air conditioning
- Alarm clock
- Bus parking
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Electronic key card
- Fax available
- Free local calls
- Hairdryer available
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- 24 hours room service
- Safe in rooms
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Showtime
- TV room
- Voicemail
- Laundry valet service
Airport & Shuttle Information
San Antonio International Airport
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Free continental breakfast.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Complimentary outdoor parking.
Internet / WiFI
Free WiFi and wireless Internet access.
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.
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FAQs about SureStay Hotel by Best Western San Antonio Northeast
What time is check in?
Check in time is 03:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does SureStay Hotel by Best Western San Antonio Northeast have?
There are 55 rooms in the property.
What kind of breakfast is at SureStay Hotel by Best Western San Antonio Northeast?
Free continental breakfast.
What parking is available at SureStay Hotel by Best Western San Antonio Northeast?
Complimentary outdoor parking.
How much does internet cost?
Free WiFi and wireless Internet access.
Can I get a AAA rate at SureStay Hotel by Best Western San Antonio Northeast?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Discount 1 King Bed Suite with Free Continental Breakfast Free
Can I get a Senior or AARP rate at SureStay Hotel by Best Western San Antonio Northeast?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a WiFi internet?
Yes. WiFi system needs upgrading. Wifi quality could be improved. Most guests said the wifi quality was bad.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.
Is there a pool at SureStay Hotel by Best Western San Antonio Northeast?
Yes, there is a pool on-site at the property. Outdoor pool with sundeck..
Testimonials:
"This service was great and I have narrowed down the choices to two. I did not know this site existed and just stumbled upon it on Google. I will definitely use it in the future." A.W. - Tampa, FL
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