Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

1410 Ocean St., Santa Cruz, CA 95060 United States (USA)
View Map Reservations: 1-800-760-7718
2.0 Star Property
36.984230-122.023040
+1-800-760-7718
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 891 guest reviews

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  • Includes an outdoor swimming pool
  • Complimentary breakfast is offered
  • Gym / Fitness Center Available
  • 100 sleeping rooms in hotel
  • 3 floors in hotel
  • 15 suites in hotel
  • Check in: 3:00pm
  • Group booking rating of 10.0/10

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates1 King Suite
Non-Smoking
Check Rates1 King Suite Suite with Additional Living Area Microwave, Minifridge Sofa Bed and Complimentary
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates1 Queen Suite Sofa Bed
Non-Smoking
Check Rates1 Queen Suite Sofa Bed Suite with Additional Living Area Microwave, Minifridge
Non-Smoking
Check Rates2 Beds Suite
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Standard
Non-Smoking
Check Rates2 Queen Standard Room with Microwave, Minifridge and Complimentary Breakfast
Non-Smoking
Check RatesAdvance Saver 1 King Suite Suite with Additional Living Area Microwave, Minifridge Sofa Bed and Comp
Non-Smoking
Check RatesAdvance Saver 1 Queen Suite Sofa Bed Suite with Additional Living Area Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 2 Queen Standard Room with Microwave, Minifridge and Complimentary Breakfast
Non-Smoking
Check RatesAdvance Saver Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking
Check RatesDeluxe Beach Front Room
Non-Smoking
Check RatesDouble Bed
Non-Smoking
Check RatesExecutive Suite Breakfast Included
Non-Smoking
Check RatesHillside Deluxe Double or Twin Room Breakfast Included
Non-Smoking
Check RatesHillside Villa Breakfast Included
Non-Smoking
Check RatesPool Villa Breakfast Included
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesSuite 1 Bed
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 1 Queen Bed with Sofa Bed
Non-Smoking
Check RatesSuite 2 Beds
Non-Smoking
Check RatesSuite Queen Bed
Non-Smoking
Check RatesTwin 2 Queen Beds
Non-Smoking
Check RatesWhen You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking

Local Attractions

We are 1.5 miles from the famed Santa Cruz beach and boardwalk.

Verified Reviews of Holiday Inn Express Hotel & Suites Santa Cruz

Below are the verified reviews from guests that we have booked recently:
"It was absolutely awful!"
Overall Score1.0/ 5
I was cold that the pool was open and when I got there it was closed to the dismay of my children. The A/C / cheater did not work and they refused to refund my room. I went across the street and booked another hotel I was so disgusted. I will never ever go there again!
(Individual traveler, booked 1 room), from US flag
28-Oct-2021 Verified Review, stayed from Wed Oct 27 to Fri Oct 29 2021 at a $125.99 average nightly rate.
"Poorly managed hotel."
Overall Score2.0/ 5
Charging for parking in a run down neighborhood is ridiculous the area not save do not worst Holiday inn I have ever stayed at beds wore out and stagging terrible.
(Individual traveler, booked 1 room), from US flag
07-Oct-2021 Verified Review, stayed from Tue Oct 05 to Wed Oct 06 2021 at a $147.99 average nightly rate.
"Room service very slow."
Overall Score3.0/ 5
We've been calling to get some towels. They keep saying it will be delivered in 30 minutes. We started requesting at 7:30 in the morning. We checked out without getting the towels.
(Individual traveler, booked 1 room), from US flag
21-Jul-2021 Verified Review, stayed from Sat Jul 17 to Sun Jul 18 2021 at a $495.99 average nightly rate.
"Room service very slow."
Overall Score3.0/ 5
We've been calling to get some towels. They keep saying it will be delivered in 30 minutes. We started requesting at 7:30 in the morning. We checked out without getting the towels.
(Individual traveler, booked 1 room), from US flag
20-Jul-2021 Verified Review, stayed from Sat Jul 17 to Sun Jul 18 2021 at a $495.99 average nightly rate.
"Amazing service!"
Overall Score5.0/ 5
Wonderful staff! Especially Hansen who greeted me and my two daughters after our 7 hour drive! So kind, so helpful he was!
(Individual traveler, booked 1 room), from US flag
28-Apr-2014 Verified Review
4.0 out of 5. Based on 891 guest reviews

Property Description

We are an "Environmentally Green" hotel with the best of the best involved. Come and experience the state of the art amenities!We offer complimentary hot breakfast buffet. Complimentary fitness center, sauna, heated outdoor swimming pool, business center. Wireless and wired high speed internet in all the rooms and hotel areas. We are located approximately 1.5 miles away from the Santa Cruz Beach Boardwalk and only within 1 mile from downtown Santa Cruz. Easy access to Highway 17 and Highway 1.

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00am
Year of Last Renovation: 2009
Floors: 3
Rooms: 100
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 100
Handicap Rooms: 1
Suites: 15
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 808 sq. feet
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: On-site
Pool Info:
Outdoor Heated Pool 8a-10pm
Policies / Expenses
Cancellation:
up to 24 hours in advance
Nightly Parking: $7
Typical Group Deposit: 800.00
Total Taxes: 11.07%
Total Misc Fees: $3.67 USD
(mandatory resort fees/taxes)
State Tax: 11.00%
Occupancy Tax: 0.07%
City Tax: 3.67 Per Night (Per Room)
Parking Fee: 7.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 4.00 Per Person
Gym Fee: 0.00 Per Day
Spa Fee: 0.00 Per Day
Additional Person Fee: 10.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Bus parking
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV Channel: HBO
  • TV room
  • Voicemail

Airport & Shuttle Information

San Jose International Airport

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary Full Hot Breakfast Buffet (sausage, bacon, eggs, cinnamon rolls, cereal, banana, oatmeal, coffee/tea, juices, pancakes, milk, muffin, bread)

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Meeting Rooms and Banquet Rooms at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel.

Feel free to use the Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Santa Cruz event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Ocean Board Room 10 x 40 x 25 396--/----20101010--/--20----
Close This

Ocean Board Room

To find availability and pricing information for your meeting or event, please request a meeting quote with Wilka Jones - Director of Sales.If you have questions or would like to book your meeting or event by phone, contact us
Room Type:
General Meeting Room
Total Size:
396 Sq. Mi
Dimensions:
10 x 40 x 25 Ft.
Floor Level:
Ground Level
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting Room 27 x 15 x 9 412--/----15--2016--/--20----
Close This

Meeting Room

Room Type:
General Meeting Room
Total Size:
412 Sq. Mi
Dimensions:
27 x 15 x 9 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available

    FAQs about Holiday Inn Express Hotel & Suites Santa Cruz

    What time is check in?

    Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

    What time is check out?

    Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

    How many rooms does Holiday Inn Express Hotel & Suites Santa Cruz have?

    There are 100 sleeping rooms in the hotel.

    Is there any meeting space at Holiday Inn Express Hotel & Suites Santa Cruz?

    Yes, they have 1 meeting room that can support various table layouts.

    What kind of breakfast is at Holiday Inn Express Hotel & Suites Santa Cruz?

    Complimentary Full Hot Breakfast Buffet (sausage, bacon, eggs, cinnamon rolls, cereal, banana, oatmeal, coffee/tea, juices, pancakes, milk, muffin, bread)

    Can I get a AAA rate at Holiday Inn Express Hotel & Suites Santa Cruz?

    Sorry, this hotel does not offer AAA hotel discounts at this time.

    Can I get a Senior or AARP rate at Holiday Inn Express Hotel & Suites Santa Cruz?

    Sorry, this hotel does not offer senior hotel discounts at this time.

    Is there a gym at Holiday Inn Express Hotel & Suites Santa Cruz?

    Yes, there is a gym/fitness area available on-site at the property.

    Is there shopping nearby?

    Yes. Great shopping. Most guests liked the proximity to shopping.

    Is there a WiFi internet?

    Yes. WiFi system needs upgrading. Wifi was horrible. Wifi quality could be improved. Most guests said the wifi quality was bad.

    Is there a pool at Holiday Inn Express Hotel & Suites Santa Cruz?

    Yes, there is a pool on-site at the property. Outdoor Heated Pool 8a-10pm.

    Testimonials:

    Testimonials icon
    "This site has been a rewarding experience in searching for our annual conference needs. It was exactly what I was looking for and I've bookmarked your website for future use. It's great to use your service to narrow down the location as well as the Hotel. Simple and easy way for Hotels and travelers to execute business without phone calls and web searches." F.O. - Columbia, SC

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