Metcalfe Hotel Ottawa by Gray Collection

Overview
123 Metcalfe St., Ottawa, ON K1P 5L9 Canada
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

The Metcalfe Hotel offers a variety of amenities including a gym, pool, restaurant, and 24/7 front desk.

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Highlights
Free WiFi
Breakfast available (surcharge)
Wheelchair accessible parking
Fitness facilities
Select your room
4.0
31-Aug-2026
"Great hotel helpful staff great location"

We enjoyed our stay at the Metcalfe. Beautiful hotel, friendly and helpful staff. Close to many attractions in downtown Ottawa.

(Individual traveler, booked 1 room)
Verified Review, stayed from Sun Aug 30 to Mon Aug 31 2026 at a C$181.99 average nightly rate.
5.0
09-Mar-2026
"Friendly and Comfortable"

Lovely hotel with comfy bed and very friendly staff. Nice to have a cafe and restaurant in the building.

(Individual traveler, booked 1 room)
Verified Review, stayed from Fri Mar 06 to Sat Mar 07 2026 at a C$138.99 average nightly rate.
4.0
28-Jan-2026
"Hotel"

Okay

(Individual traveler, booked 1 room)
Verified Review, stayed from Mon Jan 26 to Wed Jan 28 2026 at a C$329.49 average nightly rate.
4.0
16-Nov-2025
"Just what I was looking for"

I ended up at The Metcalf when my flight to Toronto was cancelled and it was just the balm for a weary traveller. The room was clean and comfortable and the bar and restaurant might be one of my favorite in the city for casual fare and drinks.

(Individual traveler, booked 1 room)
Verified Review, stayed from Sat Nov 15 to Sun Nov 16 2025 at a $146.92 average nightly rate.
5.0
21-Jul-2025
"Nice And Convenient"

Had a great day just through one night, but it was convenient to downtown. Clean, nice, friendly staff convenient to downtown.

(Individual traveler, booked 1 room)
Verified Review, stayed from Fri Jul 18 to Sat Jul 19 2025 at a C$276.99 average nightly rate.
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Check-In 4:00 PM - anytime

Check-Out 12:00 PM

Year of Last Renovation: 2022

Floors: 6

Rooms: 108

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 108

Handicap Rooms: 3

Suites: 6

Room Windows: Windows Do Open

Cleaning Frequency: Daily

Meeting Rooms: 7

Dist. to Food/Bars: On-site

Dist. to 24hr Restaurant: 1.0 Km

Dist. to Nearest Gym: On-site

Ownership: Gray Collection

Nightly Parking: 47.0

Total Taxes: 19.78%

Total Misc Fees: $0.00 USD

Cancellation: Free cancellation up to 2 day before arrival. Cancellations must be made 48 hours prior to arrival date before 4PM to avoid a charge of one night room and tax.

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • 24-hour front desk
  • Banquet hall
  • Braille or raised signage
  • Breakfast available (surcharge)
  • Check In: 4:00 PM - anytime
  • Check Out: 12:00 PM
  • Children's games
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator
  • Fitness facilities
  • Food and water bowls
  • Free WiFi
  • Hair salon
  • Handrails in stairways
  • LGBTQIA+ friendly
  • Library
  • Luggage storage
  • Multilingual staff
  • No rollaway/extra beds available
  • Number of meeting rooms - 6
  • Number of restaurants - 1
  • Pets allowed
  • Porter/bellhop
  • Professional property host/manager
  • Recycling
  • Safe-deposit box at front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Smoke-free property
  • Tours/ticket assistance
  • Valet parking (surcharge)
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

A TASTE OF MODERN AUTHENTIC FRENCH CUISINE: Bubbles by the glass, locally sourced fresh ingredients, seasonal creations and our signature Ottawa-Brest—a National Capital take on the Paris-Brest. Whether it's for breakfast, lunch, dinner, or a weekend brunch, treat yourself to delectable and visually stunning dishes inspired by French cuisine.

VALET PARKING: We offer convenient valet parking, allowing you to arrive and depart with ease, whether you're here for business or leisure. (Electric charging station available) $47.00 plus HST for overnight parking $25.00 plus HST for daily parking *Parking rates are subject to change without notice

COMPLIMENTARY WI-FI: Stay connected with high-speed internet access throughout the hotel

Contactless check-out is available

Essential workers only - NO

Day 1

Breakfast Wilf & Ada's - A cozy breakfast spot offering delicious homemade dishes. Located 0.5 miles from The Metcalfe Hotel.
Lunch El Camino - A trendy Mexican restaurant serving tasty tacos and refreshing margaritas. Located 0.8 miles from The Metcalfe Hotel.
Dinner The Whalesbone - A popular seafood restaurant known for its fresh oysters and sustainable seafood. Located 1.2 miles from The Metcalfe Hotel.
Activity Explore ByWard Market - A vibrant market with various shops, restaurants, and local vendors. Located 0.7 miles from The Metcalfe Hotel.

Day 2

Breakfast Art-Is-In Bakery - A popular bakery known for its artisanal bread and pastries. Located 1.3 miles from The Metcalfe Hotel.
Lunch The Manx Pub - A cozy pub serving delicious pub fare and a wide selection of craft beers. Located 0.9 miles from The Metcalfe Hotel.
Dinner Play Food & Wine - A contemporary restaurant offering a diverse menu and an extensive wine list. Located 0.6 miles from The Metcalfe Hotel.
Activity Visit Parliament Hill - Explore the iconic Parliament buildings and enjoy the beautiful views of the Ottawa River. Located 0.4 miles from The Metcalfe Hotel.

Day 3

Breakfast Benny's Bistro - A charming bistro serving delicious breakfast dishes with a French twist. Located 0.7 miles from The Metcalfe Hotel.
Lunch The Scone Witch - A cozy cafe known for its freshly baked scones and hearty sandwiches. Located 0.9 miles from The Metcalfe Hotel.
Dinner Town - A contemporary restaurant offering a farm-to-table dining experience. Located 0.3 miles from The Metcalfe Hotel.
Activity Explore the Rideau Canal - Take a leisurely walk along the scenic Rideau Canal and enjoy the picturesque views. Located 0.2 miles from The Metcalfe Hotel.

FAQs about Metcalfe Hotel Ottawa by Gray Collection

What time is check in?

Check in time is 4:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Metcalfe Hotel Ottawa by Gray Collection have?

There are 108 rooms in the property.

Is there any meeting space at Metcalfe Hotel Ottawa by Gray Collection?

Yes, they have 7 meeting rooms that can support various table layouts.

What kind of breakfast is at Metcalfe Hotel Ottawa by Gray Collection?

A TASTE OF MODERN AUTHENTIC FRENCH CUISINE: Bubbles by the glass, locally sourced fresh ingredients, seasonal creations and our signature Ottawa-Brest—a National Capital take on the Paris-Brest. Whether it's for breakfast, lunch, dinner, or a weekend brunch, treat yourself to delectable and visually stunning dishes inspired by French cuisine.

What parking is available at Metcalfe Hotel Ottawa by Gray Collection?

VALET PARKING: We offer convenient valet parking, allowing you to arrive and depart with ease, whether you're here for business or leisure. (Electric charging station available) $47.00 plus HST for overnight parking $25.00 plus HST for daily parking *Parking rates are subject to change without notice

How much does internet cost?

COMPLIMENTARY WI-FI: Stay connected with high-speed internet access throughout the hotel

Is there a gym at Metcalfe Hotel Ottawa by Gray Collection?

Yes, there is a gym/fitness area available on-site at the property.

Is Metcalfe Hotel Ottawa by Gray Collection pet friendly?

Yes, pets are allowed. As a pet-friendly hotel, we are happy to welcome you and your pet during your stay with us. Advance notice is required, as there are limited Pet-Friendly Zones in the hotel. (Fee of $75.00 plus HST)

Is there shuttle service at Metcalfe Hotel Ottawa by Gray Collection?

Airport is about a 30 minute drive from the hotel. Aprox. $30 cab ride.

Meeting Rooms and Banquet Rooms at Metcalfe Hotel Ottawa by Gray Collection

Below are the meeting, banquet, conference and event spaces at Metcalfe Hotel Ottawa by Gray Collection.

Feel free to use the Metcalfe Hotel Ottawa by Gray Collection meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Ottawa event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Booth Room
1 x 1 x 1 • 360 sqft.
Banquet
24/--
Banquet Space Layout
Crescent
20
Crescent Tables Layout
Classroom
18
Classroom Meeting Layout
U-Shape
15
U Shape Meeting Layout
Boardroom
12
Boardroom Meeting Space
Theater
32
Theater Layout
Reception
25
Reception Desk for Meeting
Room Details
Booth has large, welcoming wooden tables, and is great for work sessions and intimate corporate meetings.
Room Type:General Meeting Room
Floor Level:2
Power Outlets:2
Windows:3
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?No
Bronson Room
1 x 1 x 1 • 600 sqft.
Banquet
32/--
Banquet Space Layout
Crescent
24
Crescent Tables Layout
Classroom
24
Classroom Meeting Layout
U-Shape
22
U Shape Meeting Layout
Boardroom
18
Boardroom Meeting Space
Theater
40
Theater Layout
Reception
30
Reception Desk for Meeting
Room Details
Bronson is ideal for presentations, training sessions and meetings. It can also be rented in conjunction with the foyer and used as a pre-function space, or for event attendees to relax and mingle.
Room Type:General Meeting Room
Floor Level:Ground Level
Power Outlets:2
Windows:3
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?No
Champlain Room
1 x 1 x 1 • 570 sqft.
Banquet
32/--
Banquet Space Layout
Crescent
24
Crescent Tables Layout
Classroom
20
Classroom Meeting Layout
U-Shape
21
U Shape Meeting Layout
Boardroom
12
Boardroom Meeting Space
Theater
30
Theater Layout
Reception
40
Reception Desk for Meeting
Room Details
With an adjacent foyer and large windows that overlook the street, it’s perfect for any variety of corporate and social events. It can be rented on its own or used in combination with the Cartier.
Room Type:General Meeting Room
Floor Level:Ground Level
Power Outlets:4
Natural Light?:Yes
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Cartier Room
1 x 1 x 1 • 733 sqft.
Banquet
40/--
Banquet Space Layout
Crescent
30
Crescent Tables Layout
Classroom
31
Classroom Meeting Layout
U-Shape
27
U Shape Meeting Layout
Boardroom
20
Boardroom Meeting Space
Theater
40
Theater Layout
Reception
30
Reception Desk for Meeting
Room Details
Cartier is perfectly suited for presentations, training sessions, and meetings. Additionally, it offers the flexibility to be rented together with the foyer or Champlain, serving as a pre-function area, or as a comfortable space for event attendees to unwind and socialize.
Room Type:General Meeting Room
Floor Level:Ground Level
Power Outlets:2
Windows:1
Natural Light?:Yes
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Edwards Room
1 x 1 x 1 • 1277 sqft.
Banquet
56/--
Banquet Space Layout
Crescent
42
Crescent Tables Layout
Classroom
42
Classroom Meeting Layout
U-Shape
36
U Shape Meeting Layout
Boardroom
30
Boardroom Meeting Space
Theater
90
Theater Layout
Reception
90
Reception Desk for Meeting
Room Details
With is stones wall, this Ottawa event venue is perfect for a range of events, from off-site retreats and weddings to galas, cocktail parties, fundraisers, launch events and other large-scale events. An incredibly versatile space!
Room Type:General Meeting Room
Floor Level:-1
Power Outlets:2
Columns:2
Natural Light?:No
Obstructions?Yes
Built In Screens?No
Built In Stage?No
Built In A/V?No
Sir Guy Carleton Room
1 x 1 x 1 • 3029 sqft.
Banquet
190/--
Banquet Space Layout
Crescent
120
Crescent Tables Layout
Classroom
90
Classroom Meeting Layout
U-Shape
45
U Shape Meeting Layout
Boardroom
90
Boardroom Meeting Space
Theater
200
Theater Layout
Reception
260
Reception Desk for Meeting
Room Details
This modern 3000 square foot event space in Ottawa is ideal for a variety of events, from conferences to weddings, galas, cocktail parties, fundraisers, product launches, and other large gatherings. Capable of accommodating up to 260 people, this space offers exceptional versatility to meet all your event needs.
Room Type:General Meeting Room
Floor Level:Ground Level
Power Outlets:4
Columns:2
Windows:1
Natural Light?:Yes
Obstructions?Yes
Built In Screens?No
Built In Stage?No
Built In A/V?No
McKay Room
1 x 1 x 1 • 272 sqft.
Boardroom
8
Boardroom Meeting Space
Room Details
Located just off of our Living Room, McKay is an intimate and gorgeously designed event venue. A lovely spot for corporate presentations, training sessions, meetings and even private dinners.
Room Type:Boardroom
Floor Level:Ground Level
Power Outlets:2
Natural Light?:No
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?No
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