Best Western Plus Carlton Plaza Hotel

Overview
642 Johnson St., Victoria, BC V8W1M6 Canada
Near Victoria Harbour
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

The hotel offers amenities such as parking, an elevator, a gym, a restaurant, a spa, WiFi/Internet, laundry facilities, non-smoking rooms, breakfast, air conditioning, a 24/7 front desk, a business center, meeting rooms, and an electric car charging station.

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Highlights
Free WiFi
Breakfast available (surcharge)
Fitness facilities
Valet parking (surcharge)
Select your room
4.0
13-Oct-2026
"All Good"

No complaints here.

(Individual traveler, booked 1 room)
Verified Review, stayed from Sun Oct 11 to Mon Oct 12 2026 at a C$187.99 average nightly rate.
5.0
09-Apr-2026
"Well Done"

Had a great experience will be back.

(Individual traveler, booked 1 room)
Verified Review, stayed from Tue Apr 07 to Wed Apr 08 2026 at a C$187.99 average nightly rate.
5.0
19-Jan-2026
"Hockey Team tournament guest"

We were so pleased and grateful for your service From management to staff were friendly and accommodating and very helpful. Thank you for your service,time and patience. We will definitely be back next year.

(Group coordinator, booked 7 rooms)
Verified Review, stayed from Fri Jan 16 to Sun Jan 18 2026 at a C$176.10 average nightly rate.
5.0
24-Dec-2025
"Overall"

Clean,convenient and staff very helpful.

(Individual traveler, booked 1 room)
Verified Review, stayed from Sun Dec 21 to Tue Dec 23 2025 at a C$167.99 average nightly rate.
5.0
10-Dec-2025
"Great experience"

Staff professional, helpful and friendly. Rooms clean and comfortable. Excellent city central location.

(Individual traveler, booked 1 room)
Verified Review, stayed from Fri Dec 05 to Sun Dec 07 2025 at a C$234.99 average nightly rate.
5.0
12-Oct-2025
"Great friendly staff helpful"

I would recommend you to others.

(Individual traveler, booked 1 room)
Verified Review, stayed from Thu Oct 09 to Sat Oct 11 2025 at a C$293.49 average nightly rate.
4.0
06-Oct-2025
"Very pleasant and helpful front desk clerks"

The hotel is situated in a very convenient location for shopping or sightseeing. Room was not elaborate but comfortable and clean. Great staff!

(Individual traveler, booked 1 room)
Verified Review, stayed from Wed Oct 01 to Sat Oct 04 2025 at a C$296.67 average nightly rate.
View all reviews

Check-In 4:00 PM

Check-Out 12:00 PM

Year of Last Renovation: 2020

Floors: 7

Rooms: 108

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 108

Handicap Rooms: 0

Suites: 47

Room Windows: Windows Do Open

Cleaning Frequency: Daily

Meeting Rooms: 0

Dist. to Food/Bars: On-site

Dist. to 24hr Restaurant: 0.5 Mi

Dist. to Nearest Gym: On-site

Nightly Parking: $15-

Total Taxes: 16.00%

Total Misc Fees: $0.00 USD

Cancellation: Individual: 48 hours prior to arrival Group: 30 days prior to arrival unless negotiated upon booking

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector and a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • 24-hour business center
  • 24-hour front desk
  • ATM/banking
  • Breakfast available (surcharge)
  • Business center
  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Computer station
  • Concierge services
  • Distance from property (ft) - 591
  • Distance from property (meters) - 180
  • Dry cleaning/laundry service
  • Electric car charging station
  • Elevator
  • Express check-out
  • Fitness facilities
  • Free WiFi
  • Golfing nearby
  • Hair salon
  • Health or beauty spa nearby
  • Housekeeping on request
  • LGBTQIA+ friendly
  • Laundry facilities
  • Luggage storage
  • Number of restaurants - 1
  • Parking height restrictions apply
  • Pets not allowed
  • Porter/bellhop
  • Professional property host/manager
  • Safe-deposit box at front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Smoke-free property
  • Television in common areas
  • Tours/ticket assistance
  • Valet parking (surcharge)
  • Vending machine
  • Wheelchair accessible – no

On-site restaurant, The Ruby on Johnson" is open daily serving breakfast and lunch. The Ruby on Johnson is independently owned and operated restaurant connected to the hotel lobby, and one of the most famous brunch spot in Victoria downtown. Group breakfast arrangement can be made through the hotel.

Hotel parking is available $15.00 (October to May), $25.00 (June to September) with valet service. Parking charge may be negotiable based on accommodation needs.

Complimentary hi-speed Wi-Fi available.

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Essential workers only - NO

Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk

Fitness room, laundry room, and business center also available

FREE high-speed internet, local calls, and long distance access

Breakfast is available

For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Day 1

Breakfast Jam Cafe - Start your day with hearty breakfast options at this popular local spot. Located 0.5 miles from the hotel.
Lunch The Pink Bicycle - Indulge in gourmet burgers and craft beers at this trendy burger joint. Located 0.7 miles from the hotel.
Dinner Red Fish Blue Fish - Enjoy delicious seafood dishes in a casual waterfront setting. Located 1.2 miles from the hotel.
Activity Explore the Royal BC Museum - Immerse yourself in the rich history and culture of British Columbia. Located 0.3 miles from the hotel.

Day 2

Breakfast Shine Cafe - Enjoy a delicious breakfast with a variety of options, including vegan and gluten-free choices. Located 0.6 miles from the hotel.
Lunch Nubo Japanese Tapas - Savor Japanese small plates and sushi in a modern setting. Located 0.8 miles from the hotel.
Dinner Il Terrazzo - Experience authentic Italian cuisine in a cozy atmosphere. Located 0.4 miles from the hotel.
Activity Visit the Butchart Gardens - Explore stunning gardens with vibrant flowers and tranquil landscapes. Located 14.5 miles from the hotel.

Day 3

Breakfast Willie's Bakery & Cafe - Enjoy freshly baked pastries and hearty breakfast options at this charming cafe. Located 0.2 miles from the hotel.
Lunch Fishhook - Indulge in delicious seafood dishes inspired by West Coast flavors. Located 0.6 miles from the hotel.
Dinner 10 Acres Bistro - Delight in farm-to-table cuisine made with locally sourced ingredients. Located 0.3 miles from the hotel.
Activity Take a scenic walk along the Inner Harbour - Enjoy beautiful waterfront views and visit local shops and attractions. Located 0.1 miles from the hotel.

FAQs about Best Western Plus Carlton Plaza Hotel

What time is check in?

Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Plus Carlton Plaza Hotel have?

There are 108 rooms in the property.

What kind of breakfast is at Best Western Plus Carlton Plaza Hotel?

On-site restaurant, The Ruby on Johnson" is open daily serving breakfast and lunch. The Ruby on Johnson is independently owned and operated restaurant connected to the hotel lobby, and one of the most famous brunch spot in Victoria downtown. Group breakfast arrangement can be made through the hotel.

What parking is available at Best Western Plus Carlton Plaza Hotel?

Hotel parking is available $15.00 (October to May), $25.00 (June to September) with valet service. Parking charge may be negotiable based on accommodation needs.

How much does internet cost?

Complimentary hi-speed Wi-Fi available.

Is there a gym at Best Western Plus Carlton Plaza Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Is there shuttle service at Best Western Plus Carlton Plaza Hotel?

Victoria International Airport is 28 kilometres north. YYJ Airport Shuttle (please contact for fares) or taxi available Harbour Air Inner Harbour terminal - 10 minute walking to the hotel

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