JW Marriott Surabaya
It features a rooftop garden, on-site art gallery and vegetable garden, plus family-friendly perks like a children's club, outdoor pool with hot tub and daily complimentary reception, along with four restaurants and an enormous 132,482 ft² conference center in the heart of Surabaya within a 5-minute drive of Grand City and about 2.0 miles from Tunjungan Plaza.
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Check-In 2:00 PM - midnight
Check-Out 12:00 PM
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- 24-hour business center
- 24-hour fitness facilities
- 24-hour front desk
- ATM/banking
- Accessible airport shuttle
- Airport transportation - pickup (surcharge)
- Art gallery on site
- Assistive listening devices in meeting rooms
- At least 80% of all lighting comes from LEDs
- Ballroom
- Banquet hall
- Barbecue grill(s)
- Biodegradable/compostable stirrers
- Breakfast available (surcharge)
- Business center
- Change of bed sheets (on request)
- Check In: 2:00 PM - midnight
- Check Out: 12:00 PM
- Children's club (free)
- Children's pool
- Children's toys
- Coffee/tea in common areas
- Comprehensive food waste policy
- Comprehensive recycling policy
- Computer station
- Concierge services
- Conference center
- Conference space
- Conference space size (feet) - 132482
- Conference space size (meters) - 12308
- Couples/private dining
- Dry cleaning/laundry service
- Elevator
- Energy-saving switches
- Evening entertainment
- Express check-in
- Express check-out
- Fitness facilities
- Free WiFi
- Free newspapers in lobby
- Free reception
- Free self parking
- Free shopping center shuttle
- Garden
- Gift shops or newsstand
- Green Key (Foundation for Environmental Education)
- Health club
- Housekeeping on request
- Internet access - wireless
- Laundry facilities
- Luggage storage
- Multilingual staff
- No single-use plastic stirrers
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Number of hot tubs - 1
- Number of meeting rooms - 14
- Number of outdoor pools - 1
- Number of restaurants - 4
- Pets not allowed
- Picnic area
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Proposal/romance packages available
- Recycling
- Rooftop garden
- Safe-deposit box at front desk
- Sauna
- Service animals not allowed
- Shopping mall on site
- Smoke-free property
- Snack bar/deli
- Steam room
- Terrace
- Tours/ticket assistance
- Train station pickup (surcharge)
- Valet parking (surcharge)
- Vegan menu options available
- Vegetable garden
- Vegetarian breakfast available
- Vegetarian menu options available
- Visual alarms in hallways
- Water-efficient showers only
- Wedding services
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair accessible path of travel
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
Essential workers only - NO
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FAQs about JW Marriott Surabaya
What time is check in?
Check in time is 2:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
Is there a gym at JW Marriott Surabaya?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at JW Marriott Surabaya?
Yes, there is a pool on-site at the property.
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What is cool about this hotel?
It features a rooftop garden, on-site art gallery and vegetable garden, plus family-friendly perks like a children's club, outdoor pool with hot tub and daily complimentary reception, along with four restaurants and an enormous 132,482 ft² conference center in the heart of Surabaya within a 5-minute drive of Grand City and about 2.0 miles from Tunjungan Plaza.