GRAND VELAS RIVIERA MAYA - ALL INCLUSIVE - Playa del Carmen Carretera Cancún-Tulum KM 62 77710

Carretera Cancún Tulum Km 62, Playa del Carmen, 77710 Mexico

Near Playa Xcalacoco

9.6

Excellent

Call to book 1-800-219-2797

Group Sales: 1-800-906-2871

A luxury all-inclusive resort with 539 rooms that feature indoor private hot tubs and Smart TVs, multiple dining options (8 restaurants), 6 bars including beach and swim-up bars, 3 outdoor pools, a full-service spa, complimentary buffet breakfast and daily reception, extensive beach and water-activity offerings, and strong accessibility features.

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Free WiFi

Vegetarian breakfast available

Fitness facilities

Number of poolside bars - 3

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Property Description

A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, a short 8-minute drive from El Camaleón Mayakoba Golf Course.

Enjoy Fusion cuisine at Cocina de Autor (+12), a beachfront restaurant, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.

Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private hot tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Distances are displayed to the nearest 0.1 mile and kilometer.

Tres Rios Ecopark - 2.3 mi
Playa Del Carmen - 2.3 mi
Downtown Playa del Carmen - 4.7 mi
Playa Del Carmen - 4.9 mi
Playa Del Carmen Airport (PCM) - 5.1 mi
Xaman Ha Aviary - 5.5 mi
Downtown Maroma - 5.6 mi
Downtown Xcaret - 6.2 mi
Xcaret Eco Theme Park - 9.1 mi
Moby Dick Hall - 12.4 mi
Museo de la Isla de Cozumel - 12.4 mi
Cozumel Airport (CZM) - 12.4 mi
La Plaza Cozumel - 12.5 mi
Palacio Municipal - 12.6 mi
Cozumel Convention Center - 12.7 mi
Isla de Pasion - 13.6 mi
Puerto Morelos - 14.8 mi
Downtown Puerto Morelos - 15.4 mi
Chankanaab National Park - 16.3 mi
Crococun Zoo - 16.7 mi
Downtown Puerto Aventuras - 17.7 mi
Dolphin Discovery - 17.9 mi
San Gervasio Ruins - 17.9 mi
Chac Mol - 18.3 mi
Downtown Cozumel - 18.5 mi
Paradise Beach - 18.9 mi
El Cedral - 19.7 mi
Punta Molas Lighthouse - 20.2 mi
Downtown Xpu Ha - 20.2 mi
Castillo Real - 20.3 mi
Xpu ha Beach - 20.3 mi
Playa San Francisco - 21.3 mi
Nachi Cocom - 21.6 mi
Playa Palancar - 22.7 mi

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a fitness center, and karaoke. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

An all-inclusive luxury resort in the Mexican Caribbean, with 83 hectares of natural beauty enhanced in 3 different environments: Zen Grand – 254 suites with views of the jungle and mangroves; Ambassador – 195 suites with ocean view; and Grand Class – 90 suites facing the sea. Recognized with 5 Diamonds by the AAA due to its excellent service, a Convention Center and outdoor areas for first class events, it is an excellent choice for MICE trips. • 539 Suites – Luxury All-Inclusive • AAA 5 Diamonds • Cancun Airport (CUN) 35 min away • Playa del Carmen 10 min away • All-suites of 1,184 Sq. Ft. • Signature Spa measuring over 89,000+ sq. ft. • 18 Food and beverages outlets: 5 specialty evening restaurants + 3 daytime restaurants + 1 snack bar + 6 bars + 3 swim-up bars. • 30,000 sq. ft. Convention Center • 28 breakout sessions • 5 outdoor venues for private events LUXURY ACCOMMODATIONS Grand Velas Riviera Maya was built on 85 acres. Distributed over these 85 acres we have three different natural environments: jungle, mangroves, and 1,500 feet of beautiful oceanfront. Along with the resort's owners, engineers, architects, and designers made the decision to create these three beautiful ambiances in order to highlight the natural beauty of our surroundings. The resort is composed of the following: Zen Ambiance: - 254 Zen Suites with jungle views Ambassador Ambiance: -195 Ambassador Suites with ocean view Grand Class: - 90 Ocean-front suites FACILITIES & SERVICES World Class Hospitality with trendy facilities and services. Enjoy world-class service and genuine Mexican hospitality at Grand Velas, for a unique and sophisticated experience. Within our majestic Riviera Maya resort facilities for your Meetings and Conventions there is a wide range of services either included, or with additional cost. CULINARY EXPERIENCE Culinary experience starts in fifteen exquisitely designed Restaurants and Bars surrounded by lush vegetation or overlooking the ocean, gourmet food service at all of the pool starting at 9:00 am, 24-hour Suite Service for elegant private dining and in-suite Mini bars with beverages and snacks. SPA Signature Spa at Grand Velas Los Cabos defines a lifestyle. An authentic interpretation of luxury and wellbeing, where water, light, aromas, flavors and textures converge, creating an experience lived through seven sensory journeys and specialized Spa treatments. With 16 Spa Suites, wellness and pleasure in a luxurious level, menu with treatments from main healing world traditions. CONVENTION CENTER & OUTDOOR AREAS FOR EVENTS The deluxe Convention Center at Grand Velas offers over 30,000 Sq. Ft. of flexible event space for Meetings and Conventions in Riviera Maya, ranging from 10 to 2,700 guests. Outdoor venues for private function events are located in sophisticaded scenarios rounded by jungle lush, by the pool or at the beach. The possibilities for breathtakingly- beautiful events are endless at Grand Velas! Dare to dream of a unique, unprecedented affair- we place at your disposal a terrace, a garden and beach area for magnificent banquets set against the beauty of mangroves, the azure sea and artfully-designed landscaping.

Local Attractions

Deportes acuáticos - La Riviera Maya es un paraíso para los deportes acuáticos. En Grand Velas Riviera Maya, nuestros huéspedes disfrutan de una amplia gama de actividades en el Caribe Mexicano: tours de snorkel en los arrecifes de coral, buceo en uno de los lugares más bellos y nado con tiburones ballena y delfines. Admire las coloridas especies marinas y nade en cenotes sagrados, o disfrute de un día de pesca.

Details / Other Expenses

Check-In 3:00 PM - anytime

Check-Out 12:00 PM

Year of Last Renovation: 2008

Floors: 4

Rooms: 539

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 539

Suites: 539

Room Windows: Windows Do Open

Cleaning Frequency: Daily

Meeting Rooms: 10

Dist. to Food/Bars: On-site

Dist. to 24hr Restaurant: On-site

Dist. to Nearest Gym: On-site

Ownership: Velas Resorts

Nightly Parking: $0

Total Taxes: 16.00%

Total Misc Fees: $0.00 USD

Cancellation: 24 hours

Check-In Instructions:

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Amenities / Features

24-hour front desk
ATM/banking
Air hockey
Arcade/game room
Area shuttle (surcharge)
Babysitting or childcare (surcharge)
Ballroom
Banquet hall
Beach sun loungers
Beach towels
Beach umbrellas
Beach volleyball on site
Beach yoga on site
Billiards or pool table
Boat tours nearby
Braille or raised signage
Business center
Cave exploring/spelunking nearby
Check In: 3:00 PM - anytime
Check Out: 12:00 PM
Children's club (free)
Children's games
Children's pool
Children's toys
Comprehensive food waste policy
Comprehensive recycling policy
Computer station
Concerts/live shows
Concierge services
Conference center
Conference space
Conference space size (feet) - 94548
Conference space size (meters) - 8784
Couples/private dining
Designated smoking areas
Dry cleaning/laundry service
EarthCheck
Ecotours on site
Elevator
Elevator door width (centimeters) - 110
Elevator door width (inches) - 43
Fitness classes on site
Fitness facilities
Foosball
Free WiFi
Free beach cabanas
Free beach shuttle
Free bicycles on site
Free grocery shopping service
Free reception
Full-service spa
Games
Garden
Gift shops or newsstand
Golfing nearby
Hair salon
Health or beauty spa nearby
Hiking/biking trails nearby
Hiking/biking trails on site
Internet access
Internet access - wireless
Karaoke
Kayaking on site
Laundry facilities
Limo or town car service available
Luggage storage
Meeting rooms
Miniature golf on site
Multilingual staff
No accessible shuttle
No rollaway/extra beds available
Number of bars/lounges - 6
Number of beach bars - 2
Number of coffee shops/cafes - 1
Number of outdoor pools - 3
Number of poolside bars - 3
Number of restaurants - 8
Number of swim-up bars - 3
Onsite COVID-19 testing (Antigen) is available
Onsite COVID-19 testing (PCR) is available
Parasailing nearby
Pets not allowed
Picnic area
Pilates classes on site
Playground on site
Pool sun loungers
Pool umbrellas
Porter/bellhop
Private picnics
Professional property host/manager
Property does not require health documentation at check-in
Proposal/romance packages available
Registration desk height (centimeters) - 120
Registration desk height (inches) - 47
Safe-deposit box at front desk
Sailing nearby
Scuba diving nearby
Service animals not allowed
Shopping on site
Showcase for local artists
Skydiving nearby
Snack bar/deli
Spa services on site
Spa treatment room(s)
Supervised childcare/activities (free)
Surfing/bodyboarding nearby
Sustainability/community reinvestment (10% revenue or more)
Table tennis
Terrace
Tours/ticket assistance
Vegan menu options available
Vegetarian breakfast available
Vegetarian menu options available
Water skiing nearby
Wedding services
Wheelchair accessible
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Windsurfing nearby
Yoga classes/instruction on site
Ziplining nearby

Green Sustainability

Green Initiatives: CARBON RESPONSIBLE EVENT Banyan Tree Mayakoba is the first resort in Riviera Maya, Mexico, to offer event planners the option to hold their events in a carbon responsible manner. By choosing Banyan Tree Mayakoba as the venue for their events, these companies will be playing their part to support the reforestation of areas of Mexico and provide employment to the local indigenous population. This triple bottom line approach is in keeping with the Banyan Tree corporate belief that there is no need to sacrifice the environment in order to deliver a sublime experience. The organizers will receive an event verification certificate provided by Reforestamos Mexico. Each guest receives a wooden artefact crafted by a local workshop based in the Buenavista community, which salvages wood from trees felled by natural causes and crafts them into forms that represent the beauty of Mexico's Riviera Maya. MELIPONA BEE Inaugurated in may 2010, the meliponary “U najil Xunan Cab” seeks to keep the Mayan Tradition of beekeeping alive through the creation of small community enterprises that allow economic development of the local community through environmentally friendly productive activity. Now in the second stage, we are developing with the community honey based products that will allow to get added values to the precious honey. You can also be a part of this project, we can offer you the possibility of organizing a range of activities to suit your needs. GREENING COMMUNITIES Launched in 2007, this Banyan Tree's group wide environmental initiative targeting climate change, Greening Communities challenges our resorts to plant at least 2,000 new trees per year for the next 10 years. While the initiative will offset a small amount of the globally produced atmospheric carbon dioxide, the main goal is to drive greater awareness of climate change among our communities, associates, and guests. SEEDLINGS In 2007, Banyan Tree launched Seedlings, a group wide initiative to support communities by building capacities of young people. A concerted effort to harness Banyan Tree's core competencies to support enhanced long term prosperity within communities, Seedlings aims to guide youths at risk of societal exclusion to achieve what may have otherwise remained beyond their means. The effort starts with mentorship, continues with scholarship, and completes with internship as a means to provide young adults with the motivation and means to complete their education and successfully enter the labour force as adults. CSR activities for groups: PLANT A TREE Either you're traveling alone or with your family, planning your wedding or event; at Banyan Tree Mayakoba, we offer you the possibility of planting trees helping this way to reforest local rain forests in community based projects and therefore reducing your CO2 emissions. By contributing to the reforestation program, you also contribute to the conservation of threatened ecosystems and native species, regulation of regional micro-climates while Improving the livelihood of local communities, creating stronger community structures and reducing dependency on aid REVIVING THE MEXICAR ART What better way to experience the Mexican art that learning from a true local artist? Join us in this painting lesson where Arturo Garcia, member of our staff shows you his very own vision of Mexico trough his paintings, while he teaches you his unique painting technique. CHICZA – ORGANIC AND BIODEGRADABLE CHEWING GUM Since it´s opening in 2009, Banyan Tree Mayakoba has offered to its guest the possibility of knowing Chicza, the only biodegradable and certified as organic chewing gum in the world; is produced by the Consorcio Chiclero, a group of around 2,000 Mayan “chicleros” working in an area of 1.3 million hectares of Rainforest. They work in a sustainable way, not only preserving natural resources, but also allowing equal and balanced exchanges among many individual elements

Airport & Shuttle Info

La Riviera Maya acoge este resort brindándole todas sus bondades naturales: desde milenarios cenotes y hermosa jungla tropical con ejemplares de la fauna de la región que la habitan graciosamente, hasta kilómetros de playas de arena blanca frente a las aguas turquesa del Caribe Mexicano. Disfrute en familia de todo lo que sólo un Todo Incluido de Lujo le puede ofrecer. Grand Velas Riviera Maya se encuentra en una envidiable ubicación: a sólo 5 minutos de la zona centro de Playa del Carmen y de los principales parques ecológicos de la región, y a 35 minutos del Aeropuerto Internacional de Cancún..

Sorry, no airport shuttle available.

Local Shuttle Info: 15ud one way to 5th Avenue (down town) 10 minutes far from the hotel

Breakfast Information

Our Resort is an All Inclusive (Breakfast, Lunch and Dinner, buffet style).

Pet Friendly?

Pets are not allowed

Parking Info

complimentary

Internet / WiFi

Complimentary WiFi in all areas.

Early check-in is available for a fee (subject to availability) Late check-out fee: USD 65 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We have included all charges provided to us by the property.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Suggested AI Generated Itinerary

Day 1

Breakfast Chez Celine - A charming French bakery offering delicious pastries. Located 5 km from the hotel.

Lunch La Cueva del Chango - A popular spot for authentic Mexican cuisine. Located 8 km from the hotel.

Dinner Alux Restaurant - A unique dining experience in a cave setting. Located 10 km from the hotel.

Activity Xcaret Park - Explore the natural wonders of the Riviera Maya through various activities. Located 15 km from the hotel.

Day 2

Breakfast The Pitted Date - A vegan-friendly cafe with a variety of healthy breakfast options. Located 6 km from the hotel.

Lunch La Parrilla - Enjoy traditional Mexican dishes in a lively atmosphere. Located 9 km from the hotel.

Dinner Oh Lala! - A cozy restaurant serving creative international dishes. Located 7 km from the hotel.

Activity Cenote Dos Ojos - Dive into the crystal-clear waters of this stunning cenote. Located 20 km from the hotel.

Day 3

Breakfast La Cueva del Chango - Start your day with a delicious Mexican breakfast. Located 8 km from the hotel.

Lunch El Fogon - Savor mouthwatering tacos at this local favorite. Located 7 km from the hotel.

Dinner Harry's - A sophisticated steakhouse with a wide selection of premium cuts. Located 4 km from the hotel.

Activity Tulum Ruins - Explore the ancient Mayan ruins overlooking the Caribbean Sea. Located 65 km from the hotel.

Frequent Questions

FAQs about Grand Velas Riviera Maya - All Inclusive

What time is check in?

Check in time is 3:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Grand Velas Riviera Maya - All Inclusive have?

There are 539 rooms in the property.

Is there any meeting space at Grand Velas Riviera Maya - All Inclusive?

Yes, they have 10 meeting rooms that can support various table layouts.

What kind of breakfast is at Grand Velas Riviera Maya - All Inclusive?

Our Resort is an All Inclusive (Breakfast, Lunch and Dinner, buffet style).

What parking is available at Grand Velas Riviera Maya - All Inclusive?

complimentary

How much does internet cost?

Complimentary WiFi in all areas.

Is there a gym at Grand Velas Riviera Maya - All Inclusive?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Grand Velas Riviera Maya - All Inclusive?

Yes, there is a pool on-site at the property. An expansive infinity pool creates breathtaking views of the ocean, while twelve smaller pools create a sensual haven in front of the lavish swim-out suites (13 pools with a total area of 8,000 m² /86,000 sq ft). From 6 am to 6 pm Outdoor

Is there shuttle service at Grand Velas Riviera Maya - All Inclusive?

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