BEST WESTERN PLUS SURPRISE-PHOENIX NW - Surprise AZ 13337 W Grand Avenue 85374

13337 West Grand Ave., Surprise, AZ 85374 United States

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Near Destiny Springs Healthcare

8.6

Very Good

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Call to book 1-800-219-2797

Group Sales: 1-800-906-2871

The Best Western Plus Surprise-Phoenix NW hotel offers a range of amenities including a pool, gym, spa, and free WiFi.

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Free WiFi

Free buffet breakfast

Wheelchair-accessible van parking

Fitness facilities

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Reviews

"Nice Stay in Surprise"

Great staff. Room was clean. Easy parking.

Susan B. (Individual traveler, booked 1 room)

Verified Review, stayed from Sat Jul 11 to Mon Jul 13 2026 at a $99.99 average nightly rate.

"Great hotel to stay in"

Very clean, courteous staff, rooms cleaned daily, fresh towels, great breakfast.

Pamela P. (Individual traveler, booked 1 room)

Verified Review, stayed from Sun Mar 08 to Fri Mar 13 2026 at a $246.99 average nightly rate.

"Clean and comfortable"

Spent 6 nights here over the holidays. The hotel was very clean and the bed was extremely comfy. The breakfast area, food options and staff was great. I would stay there again if I return to the area.

Veronica F. (Individual traveler, booked 1 room)

Verified Review, stayed from Sun Dec 21 to Sat Dec 27 2025 at a $101.64 average nightly rate.

"Enjoyable experience check in was easy and staff was friendly"

The room was clean. The beds were very comfortable. The A/C worked very well. The hotel was quiet. We prefer no housekeeping, additional washcloths, hand towels and towels were easy to get. As well as coffee supplies. Our stay was wonderful!

Connie R. (Individual traveler, booked 1 room)

Verified Review, stayed from Tue Nov 11 to Mon Nov 17 2025 at a $123.99 average nightly rate.

"Hello"

Everything was Okay.

Chester A. (Individual traveler, booked 1 room)

Verified Review, stayed from Wed Oct 15 to Fri Oct 17 2025 at a $118.08 average nightly rate.

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Property Description

A stay at Best Western Plus Surprise-Phoenix NW places you in the heart of Surprise, a short 5-minute drive from Surprise Stadium and 12 minutes from Peoria Sports Complex. This hotel is 7.7 mi (12.4 km) from Arrowhead Towne Center and 10.1 mi (16.3 km) from Desert Diamond Casino - West Valley.

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Make yourself at home in one of the 86 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Downtown Surprise - 0.8 mi
Town of Surprise - 1.2 mi
Surprise Stadium - 1.7 mi
Luke Air Force Base - 6.6 mi
Peoria Sports Complex - 6.6 mi
Union Hills Surgicenter - 6.8 mi
Glendale Municipal (GEU) - 8.1 mi
University of Phoenix Stadium - Arizona Cardinals - 9.0 mi
Midwestern University - 9.7 mi
Speedworld Raceway - 9.7 mi
Thunderbird Samaritan Medical Center - 9.9 mi
Glendale Historical Society - 10.2 mi
Pebblecreek Golf Resort - 10.3 mi
Camelback Ranch - 10.3 mi
Goodyear Ballpark - 11.4 mi
Glendale - 11.5 mi
Victory Lane Sports Complex - 11.9 mi
Wet N Wild - 12.0 mi
Surprise Tennis and Raquet Complex - 12.1 mi
Katydid Insect Museum - 12.9 mi
John C. Lincoln Hospital and Medical Centers - 13.4 mi
Metrocenter - 13.5 mi
Aguila Golf Course - 13.6 mi
Downtown Goodyear - 13.8 mi
American Sports Centers - Avondale - 13.8 mi
Castle N' Coasters - 13.9 mi
Rose Mofford Sports Complex - 14.1 mi
Maryvale Baseball Park - 14.2 mi
Happy Valley Town Center Shopping - 14.7 mi
Grand Canyon University GCU - 15.3 mi
Phoenix Deer Valley Airport (DVT) - 15.6 mi
North Mountain Park - 16.2 mi
ISM - Phoenix International Raceway NASCAR - 18.1 mi
Sunnyslope Mountain - 18.4 mi
Arizona Veterans Memorial Coliseum - 18.5 mi
Arizona State Fairgrounds - 18.5 mi
Reach 11 Soccer Fields - 18.6 mi
Barrow Neurological Institute - 18.8 mi
Cave Buttes Recreation Area - 19.0 mi
Arizona State Capitol - 19.4 mi

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Guests can get around on the shuttle (surcharge), which operates within 35 mi.

Enjoy spacious rooms and free hot breakfast at the Best Western Plus Surprise-Phoenix NW hotel.If you're looking for a great night's rest in a desirable location, book your stay at the Best Western Plus Surprise-Phoenix NW. We're close to great restaurants and shopping, and less than 10 minutes from the Surprise Stadium and only 20 minutes from Sun City Grand, the State Farm Stadium and Gila River Arena in Glendale.

Local Attractions

The Comfort Inn & Suites® hotel is conveniently located in the center of Surprise, the fastest growing city in Arizona. This Surprise, AZ hotel is minutes from Surprise Stadium and Recreation Campus, Spring Training home of MLB's Kansas City Royals and Texas Rangers. Luke Air Force Base (Luke AFB), the Surprise Tennis & Racquet Complex and University of Phoenix Stadium, home of the Arizona Cardinals, are only minutes away. White Tank Mountain Regional Park, the largest regional park in the United States, is just 15 minutes away. The park spans miles of desert and mountain landscape. It has several archaeological sites featuring ancient petroglyphs. There are several picnic and camping sites within the park, as well as RV parking and hiking trails. The city of Surprise is part of the North Phoenix area between Sun City, Sun City West and Sun City Grand. A number of restaurants and shopping centers are close to this hotel, some are within walking distance. There are several recreational centers and beaut

Details / Other Expenses

Check-In 3:00 PM - anytime

Check-Out 11:00 AM

Year of Last Renovation: 2020

Floors: 3

Rooms: 86

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 86

Handicap Rooms: 5

Suites: 6

Room Windows: Windows Do Open

Cleaning Frequency: Daily

Meeting Rooms: 2

Dist. to Food/Bars: 0.5 Mi

Dist. to 24hr Restaurant: 0.5 Mi

Dist. to Nearest Gym: 3.0 Mi

Nightly Parking: free

Total Taxes: 13.99%

Total Misc Fees: $0.00 USD

Cancellation: 1 Day before 4 pm

Check-In Instructions:

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Amenities / Features

24-hour front desk
Area shuttle (surcharge)
Assistive listening devices available
Braille or raised signage
Business center
Check In: 3:00 PM - anytime
Check Out: 11:00 AM
Daily
Dry cleaning/laundry service
Elevator
Fitness facilities
Free WiFi
Free breakfast
Free buffet breakfast
Free newspapers in lobby
Free self parking
Free wired internet
Green Key Global
Handrails in stairways
Laundry facilities
Maximum number of pets per room 2
Multilingual staff
No cribs (infant beds) available
No rollaway/extra beds available
Number of hot tubs - 1
Number of meeting rooms - 1
Number of outdoor pools - 1
Pet max weight (per pet) in kg is 36
Pet max weight (per pet) in lb is 80
Pets allowed
Pets cannot be left unattended
Pool hoist on site
Professional property host/manager
RV, bus, truck parking
Safe-deposit box at front desk
Service animals are allowed
Service animals are exempt from fees/restrictions
Smoke-free property
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible parking
Wheelchair accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible van parking

Airport & Shuttle Info

Sky harbor 45 min

Sorry, no airport shuttle available.

Local Shuttle Info: To my Surprise $49.95

Breakfast Information

Free breakfast with hot and cold items, healthy items

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotel's approval prior to arrival. The pet friendly rate is $30 per day with a $150 per week maximum. A refundable cleaning and damage deposit of $150 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.

Maximum number of pets per room 2

Pet max weight (per pet) in lb is 80

Pet max weight (per pet) in kg is 36

Service animals are allowed

Pets cannot be left unattended

Service animals are exempt from fees/restrictions

Pets allowed

Parking Info

No charge for parking, large lot

Internet / WiFi

Free internet and a business center

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Refundable incidentals deposit: USD 250.00 per accommodation, per stay We have included all charges provided to us by the property. Pet deposit: USD 250 per stay Pet fee: USD 40 per pet (varies based on length of stay) Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We have included all charges provided to us by the property.

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk

Fitness room, laundry room, and business center also available

FREE high-speed internet, local calls, and long distance access

Breakfast is available

For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Suggested AI Generated Itinerary

Day 1

Breakfast Nick's Diner - Start your day with a hearty breakfast at this classic American diner. Located 0.8 miles from the hotel.

Lunch Rio Mirage Cafe - Indulge in authentic Mexican dishes at this popular local spot. Located 2.3 miles from the hotel.

Dinner State 48 Brewery - Enjoy delicious craft beers and a diverse menu of American cuisine. Located 1.5 miles from the hotel.

Activity Surprise Stadium - Catch a spring training baseball game or enjoy other events at this sports complex. Located 3.7 miles from the hotel.

Day 2

Breakfast Eggstasy - Treat yourself to a delicious breakfast with a variety of egg dishes and pancakes. Located 1.5 miles from the hotel.

Lunch Famous Dave's Bar-B-Que - Enjoy mouthwatering BBQ ribs and other smoked meats at this popular chain restaurant. Located 2.8 miles from the hotel.

Dinner Saigon Kitchen - Savor the flavors of Vietnamese cuisine at this cozy restaurant. Located 1.2 miles from the hotel.

Activity Surprise Aquatic Center - Have a splashing good time at this water park with slides, pools, and a lazy river. Located 2.1 miles from the hotel.

Day 3

Breakfast Cracker Barrel Old Country Store - Start your day with a homestyle breakfast at this classic American chain. Located 1.3 miles from the hotel.

Lunch Oregano's Pizza Bistro - Enjoy delicious pizzas and Italian dishes at this lively restaurant. Located 2.5 miles from the hotel.

Dinner Firebirds Wood Fired Grill - Delight in wood-fired steaks, seafood, and cocktails at this upscale restaurant. Located 1.9 miles from the hotel.

Activity White Tank Mountain Regional Park - Explore the beautiful desert landscape with hiking trails and scenic views. Located 9.6 miles from the hotel.

Frequent Questions

FAQs about Best Western Plus Surprise-Phoenix NW

What time is check in?

Check in time is 3:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Plus Surprise-Phoenix NW have?

There are 86 rooms in the property.

Is there any meeting space at Best Western Plus Surprise-Phoenix NW?

Yes, they have 2 meeting rooms that can support various table layouts.

What kind of breakfast is at Best Western Plus Surprise-Phoenix NW?

Free breakfast with hot and cold items, healthy items

What parking is available at Best Western Plus Surprise-Phoenix NW?

No charge for parking, large lot

How much does internet cost?

Free internet and a business center

Is there a gym at Best Western Plus Surprise-Phoenix NW?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Best Western Plus Surprise-Phoenix NW?

Yes, there is a pool on-site at the property. Heated pool and hot tub until 10:00pm

Is Best Western Plus Surprise-Phoenix NW pet friendly?

Yes, pets are allowed. Service animals complying with ADA Title lll regulations are allowed.

Is there shuttle service at Best Western Plus Surprise-Phoenix NW?

Sky harbor 45 min

Meeting Space

Meeting Rooms and Banquet Rooms at Best Western Plus Surprise-Phoenix NW

Below are the meeting, banquet, conference and event spaces at Best Western Plus Surprise-Phoenix NW.

Feel free to use the Best Western Plus Surprise-Phoenix NW meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Surprise event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Banquet

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