Brookside Resort

436 East Pkwy., Gatlinburg, TN 37738 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
35.716354-83.503220
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Average
3.5/5

Based on 1403 guest reviews

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  • We have an outdoor pool
  • Free complimentary breakfast
  • Gym is available on property
  • 120 rooms in hotel
  • 4 floors in hotel
  • 30 suites in hotel
  • Check-in time: 4:00 pm
  • Has environment-friendly policy
  • Group booking rating of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Ripley's Aquarium, Ober Gatlinburg, Dollywood & Splash Country, Tanger Outlet, Dixie Stampede, Dinner Theatres, Comedy Show & Prevues. Great Smoky Mountain National Park outdoor activities White Water Rafting-Kayaking, Horseback Riding, Zip Line, Mountain Biking & Hiking.

Our Hotel Planner Expert Reviews of Brookside Resort

Our expert hotel planners periodically visit and review the hotels we represent in person.
"Rustic Nostalgia You Don't Want to Miss"
Overall Score3.5/ 5
Brookside Resort is 'city close, yet country quiet' as they say. This is a great and accurate description too. When staying at this property, you are still close enough to all the action of Gatlinburg to walk, but you have the illusion of being secluded in a rustic mountain lodge by the river. All rooms have balconies over the Roaring Fork River – great for unwinding after a busy day or waking up to morning coffee. There is so much nostalgia in this hotel. It was built for the Knoxville World's Fair, and you can almost feel the liveliness of a time past in the walls of the property. At night, you can walk along the pathway running beside the river, cross the river on some of the pedestrian bridges (great photo opps), or meander into the hustle and bustle of Gatlinburg. You will get a complimentary breakfast each morning, and all staff are happy and service oriented. If your room has a fireplace, the hotel provides everything you need to operate it such as paper, matches, kindling, and firewood. Feeling a bit playful? There is an onsite basketball court and shuffleboard area. You can also take a dip in the pool or let the kids play on the new playground. My final thought is on the ballroom of this location. Absolutely stunning. A large, beautiful space, with huge windows over the river, and a balcony as well. There is also a large, grand fireplace and the entire space is crowned with a beautiful chandelier. If you are having an event in Gatlinburg, you want this space. The hotel has also teamed up with a local catering company to provide Food and Beverage options to guests wishing to offer these with their event. In closing, any group would be a great fit for this location. If you are looking for super modern and chic, then you may not fully enjoy the hotel. If you are looking for excellent rates, clean accommodations, friendly staff, and a sense of rustic nostalgia (and who isn't when they go to the mountains of East Tennessee?) then this hotel will meet every expectation and whim you could ever have.
Aedan W, a local HotelPlanner Gatlinburg expert from US flag
15-Apr-2014 Verified Review

Verified Reviews of Brookside Resort

Below are the verified reviews from guests that we have booked recently:
"Great Experience"
Overall Score4.0/ 5
Everything was great during our stay here it was peaceful and only a 15 minute walk to the strip.
(Individual traveler, booked 1 room), from US flag
07-Oct-2020 Verified Review, stayed from Sat Oct 03 to Tue Oct 06 2020 at a $160.66 average nightly rate.
"Nice property, great location, love the deck overlooking the brook."
Overall Score4.0/ 5
Very Relaxing!
(Individual traveler, booked 1 room), from US flag
28-Jul-2020 Verified Review, stayed from Fri Jul 24 to Mon Jul 27 2020 at a $175.89 average nightly rate.
"Great Value!"
Overall Score5.0/ 5
We stayed at Brookside Resort in a king roon. Everything was perfect for us. The room was spacious, and with the paneled walls, stone fireplace and lovely view it had a rustic feel that we enjoyed in the mountains. We were within walking distance to the aquarium and all the other shops and places to eat!
(Individual traveler, booked 1 room), from US flag
09-Apr-2014 Verified Review
3.5 out of 5. Based on 1403 guest reviews

Property Description

Thank you very much for your interest in our facilities. Brookside Resort offers 5 acres of fun-filled activity just blocks from downtown Gatlinburg. We offer over 100 guest rooms ranging in style from our pet-friendly Creekside rooms with two double beds to elegant Romantic Suites in the Tower's. The newly built, 3200 square foot Event Center offers state-of-the-art media and projection facilities and is available for your group's needs and entertainment.At the Resort, every room is “streamside”. Private balconies and patios overlook the Roaring Fork Creek as it tumbles downstream from the National Park. The sounds of the cascading Roaring Fork will relax and lull you to sleep. Our comfy, pillow-top beds also provide a wonderful, rejuvenating night's sleep. Typical room amenities include Cable TV, radio alarm clocks, microwaves/refrigerators, private bathroom, in-room coffee, irons & ironing boards, and hair dryers. Two-man whirlpool tubs, kitchenettes, two-room suites and an old-fashioned wood-burning fireplace are available upon request. We even provide the wood when in-season.Property amenities include two outdoor pools, an outdoor whirlpool and Kiddie pool. The main pool features waterslides, a spectacular 8' waterfall. Other property amenities include a children's playground, BBQ & picnic facilities, paved river walk, covered bridge to feed the ducks or fish, shuffleboard court, basketball, bag toss, gardens, sunning deck, guest laundry and exercise room. There is plenty to do and plenty of room to stretch out and enjoy your group's occasion. I know you will have a memorable time here in Gatlinburg. Now serving a "Breakfast Buffet", at an additional cost per person. Breakfast is served from 8am – 11am and for those who sleep in – “Flapjack's”, a well-known breakfast restaurant, is located right across the street. Brookside Resort is a beautiful “Two and One Half Diamond,” Triple “A” rated resort hotel property featuring over 100 rustic yet graceful country accommodations.Tennessee's historic Greenbrier area is located 5 miles up the Parkway across from the National Park's famous “Porter's Trail” trailhead. Swim in the Pigeon Forge River, go fishing or tubing. Just bring your friends and be surrounded by the natural beauty of the Great Smoky Mountains National Park.

Green Sustainability

All our cleaning products are "Green".

Details / Other Expenses

Check In: 4:00 pm
Check Out: 11:00am
Year of Last Renovation: 2013
Floors: 4
Rooms: 120
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 120
Handicap Rooms: 1
Suites: 30
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 3500 sq. feet
Banquet Space: Holds 220 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: 0.3 Mi
Lounge/Bar Hours: none
FEMA Approved: Yes
Pool Info:
Our beautiful pool has a waterfall and slide. We also have a Kiddie pool for the little ones as well as a hot tub to just sit and relax. If you want something a little less we do have a separate pool onsite as well. Our pool is open from 10am till 9pm in season.
Policies / Expenses
Cancellation:
As Stated in Contract
Nightly Parking: free
Typical Group Deposit: 50%
Total Taxes: 15.75%
Total Misc Fees: $6.45 USD
(mandatory resort fees/taxes)
Occupancy Tax: 3.00%
City Tax: 9.75%
Food and Beverage Tax: 0.00%
Other Tax: 3.00%
Avg. Buffet Breakfast Cost: 6.99 Per Person
Avg. Buffet Dinner Cost: 0.00 Per Person

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Bus parking
  • Camping or barbeque facilities
  • Central location
  • Complimentary breakfast
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Terrace

Airport & Shuttle Information

Knoxville, Tyson McGhee Airport. TYS

Local Shuttle Info: Gatlinburg Trolley stops at the property. Daily passes are available at the front desk.

Breakfast Information

Buffet Breakfast available at an additional cost per person

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

No charge for parking

Internet / WiFI

Wi-Fi available free of charge

Hotel Rate Trends at Brookside Resort

Rate fluctuations of Brookside Resort

The chart above shows averages of prices for both our group prices and the best individual traveler rates our system could find at the time the group/meeting bid was submitted. The best group/meeting discount shown is 7.3% in January 2019 and the highest average individual rate is $124 in the month of July 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Brookside Resort in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Brookside Resort

Below are the meeting, banquet, conference and event spaces at Brookside Resort.

Feel free to use the Brookside Resort meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Gatlinburg event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Brookside Resort Event Center 80 x 40 x 24 3200--/220--220----22020/----220320
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Brookside Resort Event Center

Brookside has teamed with "Great Smoky Mountain Catering". European trained Chef Ricci will "WOW" your group with delicious custom menus. Sales director, Christina Ricci, (yes, she's Chef's wife) will help you create a memorable event/meeting for your group. Event Center was built in 2008 and features state-of-the-art audio/visual equipment. Length of the room has elegant French Doors that opens to the Resorts' river walk and the Roaring Fork mountain stream as it cascades out of the National Park.
Room Type:
Ballroom
Total Size:
3200 Sq. Mi
Dimensions:
80 x 40 x 24 Ft.
Floor Level:
Ground Level
Power Outlets:
24
Columns:
0
Windows:
8
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Air Conditioning
  • Sound System
Our hospitality event planning team has crafted hundreds of unique and wonderful events. We take great pride in working with each client on finding the right menu, service style, rentals selection and budget. We feel that each event should reflect our client's style, taste and the best each season has to offer. We also feel that each event is an opportunity for our team to shine and proudly serve our clients and their guests. Rates for the Event Center will vary due to each client's needs. From weddings to proms, re-unions to business meetings, our team will make the event planning step as smooth as possible. We look forward to serving your group needs.Our event center rates depends on the number of attendees.
Brookside Resort Event Center Meeting Space Thumbnail 1
Brookside Resort Event Center Meeting Space Thumbnail 2
Photo of Brookside Resort Event Center
Pavilion 10 x 30 x 0 300--/6--100--------/--------
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Pavilion

This awesome location is right beside the creek. It has a big BBQ grill under the pavilion,full kitchen located inside the dining area, nice lawn area to play games and a fire pit on a cool fall night. It is idea for a family picnic, birthday party, rustic wedding or reception.
Room Type:
Outdoor Miscellaneous
Total Size:
300 Sq. Mi
Dimensions:
10 x 30 x 0 Ft.
Floor Level:
Power Outlets:
10
Windows:
6
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • TV/VCR/DVD
  • WIFI Internet
  • Flip Chart
  • Air Conditioning
Our hospitality event planning team has crafted hundreds of unique and wonderful events. We take great pride in working with each client on finding the right menu, service style, rentals selection and budget. We feel that each event should reflect our client's style, taste and the best each season has to offer. We also feel that each event is an opportunity for our team to shine and proudly serve our clients and their guests. Rates for the Event Center will vary due to each client's needs. From weddings to proms, re-unions to business meetings, our team will make the event planning step as smooth as possible. We look forward to serving your group needs.Our event center rates depends on the number of attendees.

FAQs about Brookside Resort

What time is check in?

Check in time is 4:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Brookside Resort have?

There are 120 rooms in the property.

Is there any meeting space at Brookside Resort?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Brookside Resort?

Buffet Breakfast available at an additional cost per person

What parking is available at Brookside Resort?

No charge for parking Parking was ok, according to 50%.

How much does internet cost?

Wi-Fi available free of charge

Is there a gym at Brookside Resort?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Located near shopping areas and the city center.

Is there a WiFi internet?

Yes. WiFi system needs upgrading. Bad wifi connection. Wifi quality could be improved. Most guests said the wifi quality was bad.

Are there rooms with kitchenettes?

Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.

Is there a pool at Brookside Resort?

Yes, there is a pool on-site at the property. Our beautiful pool has a waterfall and slide. We also have a Kiddie pool for the little ones as well as a hot tub to just sit and relax. If you want something a little less we do have a separate pool onsite as well. Our pool is open from 10am till 9pm in season..

Testimonials:

Testimonials icon
"I was very impressed with the service I received from both you and Pam. Thank you for the GREAT service." D.T. - Council Bluffs, IA

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