Potawatomi Hotel & Casino

1721 West Canal St., Milwaukee, WI 53233 United States (USA) near Exit 310c on I-94 (~0.6mi)
View Map Reservations: 1-800-760-7718
4.5 Star Property
43.031433 -87.934875
+1-800-760-7718
Check availability
Very Good
4.0/5

Based on 182 guest reviews

Show Guest Reviews
  • 381 rooms in hotel
  • 18 floors in hotel
  • 17 suites in hotel
  • Check-in time: 16:00
  • Check-out time: 11:00
  • Groups/Meetings rating of 7.5/10

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates2 Queen
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Mobility Accessible
Non-Smoking
Check RatesApartment Grand
Non-Smoking
Check RatesCasino King
Non-Smoking
Check RatesCitigate Twin Beds
Non-Smoking
Check RatesCorner Suite
Non-Smoking
Check RatesDeluxe Corner Room King Bed with Sofa
Non-Smoking
Check RatesDeluxe Room 1 King Bed with Sofa Bed
Non-Smoking
Check RatesDeluxe Room 1 King Bed with Sofa Bed 1 King Bed and 1 Queen Sofa Bed
Non-Smoking
Check RatesDeluxe Room 1 King Bed with Sofa Bed Corner
Non-Smoking
Check RatesDeluxe Room King Bed with Sofa
Non-Smoking
Check RatesDouble Deluxe
Non-Smoking
Check RatesDouble Room King Bed Signature
Non-Smoking
Check RatesGrand Suite
Non-Smoking
Check RatesGrand Suite 1 King Bed and 1 Queen Sofa Bed
Non-Smoking
Check RatesJunior Suite
Non-Smoking
Check RatesJunior Suite 1 King Bed and 1 Queen Sofa Bed
Non-Smoking
Check RatesJunior Suite King Bed with Sofa
Non-Smoking
Check RatesJunior Suite King Size Bed
Non-Smoking
Check RatesKing Accessible
Non-Smoking
Check RatesKing Corner
Non-Smoking
Check RatesLuxury Suite Corner
Non-Smoking
Check RatesLuxury Suite Corner 1 King Bed and 1 Queen Sofa Bed
Non-Smoking
Check RatesQueen Queen Signature
Non-Smoking
Check RatesSignature Room 1 King Bed
Non-Smoking
Check RatesSignature Room 2 Queen Beds
Non-Smoking
Check RatesSuperior Suite
Non-Smoking
Check RatesSuperior Suite 1 King Bed and 1 Queen Sofa Bed
Non-Smoking
Check RatesSupreme Suite
Non-Smoking

Local Attractions

Store, Restaurants

Verified Reviews of Potawatomi Hotel & Casino

Below are the verified reviews from guests that we have booked recently:
"Underwhelming and poor customer service."
Overall Score2.0/ 5
We had to call down 6 times for towels and water since they said there would be no cleaning of the rooms due to covid. Also the restaurants were not open for breakfast. Also the key systems didn't work properly so had to go down to replace room keys multiple times. They also didn't note that the casino didn't have any card games available prior to booking.
(Individual traveler, booked 1 room), from US flag
28-Sep-2021 Verified Review, stayed from Fri Sep 24 to Sun Sep 26 2021 at a $567.99 average nightly rate.
"Disgusting bathroom sink on arrival."
Overall Score2.0/ 5
The bathroom sink was clogged with nasty hair was not draining at all, if anyone had run the water they would have known this. Had to call to have it cleaned and fixed. For the cost spent to stay it was disgusting to see and disappointing to know rooms are not thoroughly checked prior to others using them. Guests should not have to submit for issues like this upon arrival and checked prior.
(Individual traveler, booked 1 room), from US flag
17-Feb-2020 Verified Review, stayed from Sat Feb 15 to Sun Feb 16 2020 at a $368.51 average nightly rate.
"Great customer service."
Overall Score5.0/ 5
Spent one night, check on was quick and efficient. Front desk staff and valet staff we're excellent. Clean room and comfortable bed.
(Individual traveler, booked 1 room), from US flag
08-Jul-2019 Verified Review, stayed from Fri Jul 05 to Sat Jul 06 2019 at a $220.15 average nightly rate.
"Quiet comfortable and stylishly modern."
Overall Score5.0/ 5
Just a quick overnight with a late concert and an early morning checkout to travel to work on Monday morning, but accommodations were very, very nice. Shuttle service to/from Fest grounds was a real plus. We'll be coming back soon!
(Group coordinator, booked 2 rooms), from US flag
02-Jul-2019 Verified Review, stayed from Sun Jun 30 to Mon Jul 01 2019 at a $135.15 average nightly rate.
"Basic++"
Overall Score3.0/ 5
The good The rooms I reserved were clean and hotel staff was great. Water has replaced each day for free. The hotel itself is located central to most things. The hotel has a food court, buffet and other restaurants. The Bad The walls are thin and you can hear your neighbors if they are loud. The car vallet was slow and process to retrieve car was always a mess. Hotel charges resort fee,includes breakfast, but stops breakfast very early. The buffet was $54 dollars per person. and the food court didn't open till ten o'clock. Did gamble in the casino. the selection of games for the non smoker was very limited. Friday the smoke was terrible. I don't see why these casinos don't invest in a filter system for the air quality.
(Individual traveler, booked 1 room), from US flag
01-May-2019 Verified Review, stayed from Tue Apr 16 to Sat Apr 20 2019 at a $147.60 average nightly rate.
4.0 out of 5. Based on 182 guest reviews

Property Description

Whether youre planning a getaway or are in town for an event, the luxurious rooms and suites at Potawatomi Hotel & Casino are the perfect way to unwind and relax.

Details / Other Expenses

Check In: 16:00
Check Out: 11:00
Year of Last Renovation: 2014
Floors: 18
Rooms: 381
Non Smoking Rooms: 381
Handicap Rooms:
Suites: 17
Room Windows: Windows Do Open
Meeting Rooms: 0
Policies / Expenses
Total Taxes: 15.10%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Dinner available
  • Ironing facilities
  • Express Check-Out
  • Shop
  • Private bathroom in room
  • Laundry valet service
  • Air conditioning
  • ATM
  • Hairdryer available
  • Non-smoking rooms
  • Handicap accessible
  • 24 hours opened
  • Facilities for the disabled

Airport & Shuttle Information

General Mitchell Intl Airport (15 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

FAQs about Potawatomi Hotel & Casino

What time is check in?

Check in time is 16:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Potawatomi Hotel & Casino have?

There are 381 rooms in the property.

Can I get a AAA rate at Potawatomi Hotel & Casino?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Potawatomi Hotel & Casino?

Sorry, this hotel does not offer senior hotel discounts at this time.

Testimonials:

Testimonials icon
"This site has been a rewarding experience in searching for our annual conference needs. It was exactly what I was looking for and I've bookmarked your website for future use. It's great to use your service to narrow down the location as well as the Hotel. Simple and easy way for Hotels and travelers to execute business without phone calls and web searches." F.O. - Columbia, SC

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