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COMFORT INN BY THE BAY
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Reservations: 1-800-230-4134
3.0 Star Downtown Hotel in San Francisco County
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Average
3.5/ 5
Based on 1033 guest reviews
- Free breakfast
- Avg. Group Discount of 8.0%!
- 138 rooms in property
- Hotel has 11 floors
- Hotel has 2 suites
- Check-out: 12:00 p.m.
- Group friendly rating of 10.0/10
Room Types
Check Rates1 King Accessible Suite Lower Floor Bridge View Living Room Sofa Bed 2 Person
Non-Smoking
Check Rates1 King Mid Level Floor Bridge View Free Full Breakfast Free High Speed Wireless
Non-Smoking
Check Rates1 Queen AAA Rate Mid Level Floor Free Full Breakfast Free High Speed Wireless Desk
Non-Smoking
Check Rates1 Queen AAA Rate Upper Floor City View Free Full Breakfast Free High Speed Wireless
Non-Smoking
Check Rates1 Queen Accessible Bridge View Roll in Shower Iron and Ironing Board Larger Unit
Non-Smoking
Check Rates1 Queen Bed Mid Level Floor Free Full Breakfast Free High Speed Wireless Desk
Non-Smoking
Check Rates1 Queen Bed Upper Floor City View Free Full Breakfast Free High Speed Wireless
Non-Smoking
Check Rates1 Queen Senior AARP Rate ID Required Upper Floor City View Free Full Breakfast
Non-Smoking
Check Rates2 Queen AAA Rate Top Floor Bridge View Free Full Breakfast Free High Speed Wireless
Non-Smoking
Check Rates2 Queen Beds Top Floor Bridge View Free Full Breakfast Free High Speed Wireless
Non-Smoking
Check Rates2 Queen Mid Level Floor Bridge View Free Full Breakfast Free High Speed Wireless
Non-Smoking
Check Rates2 Queen Senior AARP Rate ID Required Lower Floor Bridge View Free Full Breakfast
Non-Smoking
Check Rates2 Queen Senior AARP Rate ID Required Top Floor Bridge View Free Full Breakfast
Non-Smoking
Check Rates2 Queen Top Floor Bridge View Free Full Breakfast Free High Speed Wireless Larger Unit
Non-Smoking
Local Attractions
Walking distance to Fisherman's and the Golden Gate Bridge, Presidio of SF, Lombard "the crooked" street; accessible to all public transportation, restaurants, lounges, bars and boutique shopping.
Map & Landmarks: Comfort Inn by The Bay
Our Hotel Planner Expert Reviews of Comfort Inn by The Bay
Our expert hotel planners periodically visit and review the hotels we represent in person.
"Budget-Friendly Option in Great Location"
Overall Score3.0/ 5
The Comfort Inn by the Bay is a simple, clean, basic hotel with a nice location relatively close to major tourist attractions, most notably Fisherman's Wharf. It is not really easy "walking distance" as advertised, but it is still under a mile away, making it a long walk or a very quick cab ride. This hotel's main selling point is absolutely its location, which accounts for the prices that are a bit higher than most Comfort Inn properties (although they still provide the free hot breakfast and free internet that comes standard with the brand). My honest opinion is that, if a group can spend a bit more, there are better value-for-the-price options out there. However, for the absolute lowest rates at a decent, clean hotel right in the middle of the action, this is your best bet.
Aria T, a local HotelPlanner San Francisco expert from 
30-Oct-2013 Verified Review 
Verified Reviews of Comfort Inn by The Bay
Below are the verified reviews from guests that we have booked recently:"Fantastic Place, Kind Staff, and Accessible Location"
Overall Score5.0/ 5
It was easy working with Henree to set up our group reservation. We are truly appreciative of all of the help and guidance she gave us. Everyone who stayed there had a great time.
Lisa F. (Group coordinator, booked 10 rooms), from
09-Dec-2014 Verified Review, stayed from Sun Dec 07 to Wed Dec 10 2014 at a $199.00 group rate. "Great Hotel, Terrible Management"
Overall Score3.0/ 5
There were so many great things about this hotel, but unfortunately all of that was marred by such horrible management! Pros: location, location, location! Couldn't have asked to stay in a better part of San Francisco. We were three blocks West of the famous Lombard windy street and 20 minutes from Fishermans Wharf! Excellent continental breakfast. The breakfast lobby was able to easily host 60-80 people at a time and the kitchen staff had no problem keeping up with the rush. Great selection of food: waffles, English muffins, sausage and egg, yogurt, fruit, cereal, juice and coffee! Nice rooms, with great view and beds. Secure building, doors lock at night and the evening security staff are friendly. Cons: Management: I've never dealt with a manager who is so unwilling to listen to their customer! As I booked my group over the phone, the manager would never guarantee anything. She was difficult, not providing early check in for our bus drivers. As the leader of our group, she did not give me a "view" room and when I made a request for a "view room", she refused. She yelled at me on the phone and told me not to contact her while she was not working; even though it was her front desk receptionist that contacted her because no other "manager" was on duty. Her management skills were embarrassing and unprofessional. I would not stay at this hotel again while this manager is still operating the "Comfort Inn By the Bay". When I called the front desk for a towel, they told me I could not get a towel until 10:00 am the next morning. I told them that this was unacceptable, so they said, "okay you can have a towel if you come down to the front desk to get it yourself".
Quentin P. (Group coordinator, booked 15 rooms), from 
07-Apr-2014 Verified Review, stayed from Wed Apr 02 to Sat Apr 05 2014 at a $195.00 group rate (10% discount). 
Response from Management on 23-Feb-2015:
This is a group that was taken cared for from beginning to end. Unfortunately, they were not listening to the explanation on the limitations of a select service hotel. Nobody yelled at Quentin, they were taken care of all the way. Early check-in is not always available or guaranteed as it depends on availability of rooms based on previous night's stay. The hotel does not have 24-hour housekeeping service, as it is a select-service hotel.
Customer Reviews of Comfort Inn by The Bay
Details / Other Expenses
| Check In: | 4:00 p.m. |
| Check Out: | 12:00 p.m. |
| Year of Last Renovation: | 2006 |
| Floors: | 11 |
| Rooms: | 138 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 138 |
| Handicap Rooms: | 4 |
| Suites: | 2 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
Policies / Expenses
| Cancellation: 24-hour Individual Reservation; 30-day Group Cancellation Policy. | |
| Nightly Parking: | 26 |
| Total Taxes: | 16.25% |
| Total Misc Fees: | $1.50 USD (mandatory resort fees/taxes) |
| Parking Fee: | 26.00 Per Night |
| Avg. Continental Breakfast Cost: | 0.00 Per Person |
Amenities / Features
Pet Friendly? Sorry, pets are not allowed.
- Air conditioning
- Alarm clock
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Free local calls
- Garage
- Hairdryer available
- Hair dresser
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Internet is Complimentary
- Ironing facilities
- Non-smoking rooms
- 24 hours opened
- Private bathroom in room
- Private car parking
- Radio in room
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
15-miles to SFO International Airport
Local Shuttle Info: Go Lorrie's Airport Shuttle415 334 9000
Airport Shuttle? Sorry, no airport shuttle available.About Comfort Inns
- Hot breakfast items with two waffle flavors, meat, and eggs
- Free high-speed internet access and daily newspaper
- Flat-panel TV's in each room
- Pool and/or exercise facilities available based on location
- Spacious seating areas in the lobby
The Comfort Inns highlights above are subject to change without notice.
Seasonality of Hotel Rates at Comfort Inn by The Bay
This graph illustrates seasonality of sleeping room prices for both our group quotes and the most competitive individual traveler rates our rate checker could find at the time the group/meeting offer was entered. The best group deal shown is 37.5% in October 2015 and the highest average individual rate is $334 in the month of September 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Comfort Inn by The Bay in a month when rates are lower.
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