“WE NEEDED A RECLINER FOR MY WIFE AND IT WAS TENDED TO AS...”
May 17, 2013
Devilo V, Lake | Trip type: Couples
We needed a recliner for my wife and it was tended to as fast as possible. All together it was a very nice experience. The staff was very polite and...
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We needed a recliner for my wife and it was tended to as fast as possible. All together it was a very nice experience. The staff was very polite and helpful when needed. « less
“Great staff, everything else not so great”
May 17, 2013
Josh71380, Lacey | Trip type: Solo travel
I travel a lot for work, and if the staff had to be some of the nicest I have encountered, everyone from the housekeeping to the front desk, I cannot...
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I travel a lot for work, and if the staff had to be some of the nicest I have encountered, everyone from the housekeeping to the front desk, I cannot express how nice they were. The room however was a different story, the blanket had a couple of cigarette burn holes in it, which goes to show you how long that blanket has been there. The whole hotel had some kind of funky smell to it, including the rooms. Both of the bedside lamps were falling apart and only one of them actually turned on. I don't expect some five star accommodations, but I do expect at least everything to work, and a bed linen without holes in it. « less
Read management response to this review.
Management response from Sharice Miles, General Manager
Hello Lacey!
The team at Super 8 in Burton, MI are glad to hear that your one on one experiences with us was great! We strive to please our guest as well as connect with them. It is true that our furnishings are outdated. However, the good news is that we are renovating our rooms and by the end of the year, you will see a new Super 8 in Burton. We do apologize that you didn't enjoy the room as much as the staff, but give us another chance and I am sure you will be pleased.
Thank you for taking the time out to share your experience. We appreciate the feedback and take your thoughts into heavy consideration. We hope this will not be our last encounter with you.
Have a great day and Super Summer!
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“I stayed at this Super 8 about a year ago and at that time...”
May 15, 2013
Jacqueline L, Flint | Trip type: Couples
I stayed at this Super 8 about a year ago and at that time, the place was filthy. I am pleased to say that the improvement in cleanliness was a...
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I stayed at this Super 8 about a year ago and at that time, the place was filthy. I am pleased to say that the improvement in cleanliness was a total turn-around and my stay was very pleasant. « less
“Rooms were dated, but price & location were great and staff...”
Rooms were dated, but price & location were great and staff were wonderful. We'd especially like to acknowledge Latisha at the front desk. She was most welcoming, friendly and helpful.
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Rooms were dated, but price & location were great and staff were wonderful. We'd especially like to acknowledge Latisha at the front desk. She was most welcoming, friendly and helpful. « less
Read management response to this review.
Management response from Sharice Miles, General Manager
Hello Rachelle!
Thank you for taking the time to share about your recent visit to Super 8 in Burton. We are elated that you had a super stay! Despite being an older property, the Super 8 Team here takes great pride in our property and we strive to make sure each guest has a super stay by providing a clean, friendly, and safe environment. It makes for a wonderful experience when the staff and guest connect as did you and Latesha.
We look forward to your next visit.
Thanks and have a Super day and summer!
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“Stay in Burton”
May 13, 2013
Richard S, Marquette | Trip type: Business
The room and motel staff were great. Had a problem with other guests who stood outside my room talking.
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The room and motel staff were great. Had a problem with other guests who stood outside my room talking. « less
Read management response to this review.
Management response from Sharice Miles, General Manager
Hi Richard!
I just wanted to thank you for taking the time to post a review. We are so pleased to hear that you had a super stay! Please be assured in knowing that had the staff known you were being disrupted by voices outside, we would have addressed the issue. Every guest deserves to have quiet, comfort, and great service. The team here at Super 8 in Burton works diligently to provide super service and ensure that each guest has a great experience when lodging with us. We look forward to your return.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Policies / Expenses
Room Types - Super 8 East
Suite One King Bed, Jacuzzi Tub Nsmk
One King Bed
Cable channels with HBO and ESPN are offered for your entertainment. Microwaves and refrigerators can be requested. This room is Non-Smoking.
Accessible One King Bed Non Smoking
One King Bed
Cable channels with HBO and ESPN are offered for your entertainment. Microwaves and refrigerators can be requested. This room is Non-Smoking.
One King Bed Non Smoking
One King Bed
Cable channels with HBO and ESPN are offered for your entertainment. Microwaves and refrigerators can be requested. This room is Non-Smoking.
One King Bed Room Non Smoking
One King Bed
Cable channels with HBO and ESPN are offered for your entertainment. Microwaves and refrigerators can be requested. This room is Non-Smoking.
Two Double Beds Non Smoking
Two Double Beds
Cable channels with HBO and ESPN are offered for your entertainment. Microwaves and refrigerators can be requested. This room is Non-Smoking.
Two Double Beds Non Smoking
Two Double Beds
Cable channels with HBO and ESPN are offered for your entertainment. Microwaves and refrigerators can be requested. This room is Non-Smoking.
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