Hotel Amenities Include:Indoor Pool, spa, sauna, and steam room. Complimentary deluxe continental breakfast from 5 – 10 am (Breakfast includes hot and cold cereal, muffins, pastries, doughnuts, English muffins, bagels, fruit, coffee, milk, and juices.)Guest laundry is available on the first floor. Fresh fruit, fresh baked cookies, popcorn, and coffee are available 24hrs a day in the lobby.
Room Amenities Include: Microwave,Refrigerator,Coffee maker,In-room first run movies and entertainment channels,Guest voice mail,Ironing units,Complimentary local phone calls, Hair dryers, and Free high speed internet access throughout the hotel.
Meeting Room:Seats 40 people theater style, or 25 people classroom style. Audio visual equipment including T.V., V.C.R., flip charts, overhead projection unit, and free high speed wireless internet access. Complimentary fresh baked cookies and coffee are available and we would be happy to assist you with offsite catering of any kind.
Fort of Vancouver Historic Reserve,Officer’s Row,Clark County Fairgrounds,Pearson Air Museum,Clark College,Columbia River Walk,Fine or Casual Dining,State Trout Hatchery,Golfing,Parks with Picnicking, hiking, and lakes,Mt. St. Helens scenic area
Mar 17, 2013
chumsockeyesalmon, A small town in Northwest Washington
The check in was quick and friendly. The room was musty, wet by the frig. Very basic but the room heated and cooled well. When I got back in the...
The check in was quick and friendly. The room was musty, wet by the frig. Very basic but the room heated and cooled well. When I got back in the evening an ugly looking big was in my bathroom door, and a yellow jacket flew out of the bathroom light. If it wasn't so late I probably would have checked out. The only real positive is location by the I-5 and I-205. Lots of food within walking distance. The other Shilos I have stayed in were much nicer. « less
“Not your father's Shilo”
Nov 9, 2012
jdspartan117, Los Angeles, California | Trip type: Solo travel
I booked two nights at this Shilo Inn for personal travel. The price was good, and I've stayed at Shilo Inns before.....I did not realize this is not the typical...
I booked two nights at this Shilo Inn for personal travel. The price was good, and I've stayed at Shilo Inns before.....I did not realize this is not the typical Shilo Inn with the blue roof tiles, nice amenities, etc. This location is more like an old Super 8, if you want to compare it to another chain. The room cleanliness was poor, with dried something or other on the ceiling, wall, and to my horror, the bedspread. The floor bounced while walking down the hallway and the smell was musty and dank. I was very disappointed in everything except the comfort of the bed, which was great, and the location of the hotel is good, with access to the I-5 and I-205 and many restaurants. I cannot recommend this location. « less
“An unusual room”
Nov 1, 2012
Casey G, Cowiche, Washington, United States | Trip type: Business
We have stayed at this Shilo Inn many times in the past and never had any issues. This time was different. Our room had no closet, absolutely NO place to...
We have stayed at this Shilo Inn many times in the past and never had any issues. This time was different. Our room had no closet, absolutely NO place to hang any clothes. We asked at the front desk if they had any type of clothes hanging rack we could use and they looked at us like we were totally out of this world. They finally scrounged up 4 old hangers that we used and we hung our clothes on the shower curtain rod. We also found a whole handful of nuts and some candy on the floor between the bed and the nightstand. It was not like they were hidden from view either. I am hoping this was just an odd stay and I am certainly willing to try them again. « less
Oct 25, 2012
Samuel P, Mountlake Terrace, Washington, United States
I was staying at the quality inn but the internet was terrible and everything felt cheap. I switched to this place and I love it. It's still cheap but the...
I was staying at the quality inn but the internet was terrible and everything felt cheap. I switched to this place and I love it. It's still cheap but the place is overall better. Much better internet, rooms are smaller but don't feel cramped. I got rate of 62 a day, some of the halls smell like mildew but not in the room and it just reminds me of camping as a kid « less
“Don't stay here if confined to a wheelchair”
Aug 26, 2012
TheCompucat, Vancouver, BC | Trip type: Couples
The Shi-LOW (as a friend called it) advertises itself as wheelchair accessible. There should be a rule that a hotel can only deem itself to be 'wheelchair accessible' after an...
The Shi-LOW (as a friend called it) advertises itself as wheelchair accessible. There should be a rule that a hotel can only deem itself to be 'wheelchair accessible' after an owner/manager spends 2 days in a wheelchair attempting to use all the facilities there without standing up.
Yes, we are well aware that one person's idea of what constitutes 'wheelchair accessible' is often so far off from the needs of a person who sits in a wheelchair 16 hours a day. Let's just say we will NEVER suggest the Shi-LOW Inn to anyone who uses a wheelchair.
We get out of our van and make our way to the lobby entrance, only to find STAIRS! When we saw the stairs we looked at each other and said "what?" My husband usually checks in, but this time I had to do it. I went in to the front desk and asked them how my husband could get in to the lobby. I was told they didn't know, and that 'it' (I guess they were referring to my husband) had never happened before. Right... I believe that. This was the first time anything like this happened? Come on, Shi-LOW Inn, I wasn't made yesterday, and neither were you. This hotel has been around for quite some time. So sadly *wink* we felt incredible disappointment that we could not go together to enjoy the complimentary continental breakfast in the morning, which was in the lobby, but based on what we were already seeing, I think NOT going was going to be much better.
My husband is quite independent and drives himself to various places, friends' houses and appointments. He can GET himself to places like the Shi-LOW Inn, but he just can't check in unless the staff can do a non-computerized check in, and I don't think the one person at the desk could have done it. We were given a key for Room 128 (ground floor) and were told where it was, so we headed there.
We made our way to the door of the building and pressed the big button that opens the heavy door for you. But wait! It opens but closes right away! I don't care if you are Usain Bolt in a wheelchair - you're not going to make it through that door come hell or high water! Again, my husband could not have entered this door on his own. I held the door open for him and immediately upon entering the hall, we were struck by the smell of humidity and mold. I just knew none of this was going to get better, and it never did. Now at the room door, we discovered that my husband could never have opened the room door on his own. The door had a push-down style lever, but it needed a big, hard downward movement on the door handle. So I took over and we entered our room. (Insert scary music here).
Upon entering the room, we were greeted by the bathroom sink, which was positioned in a small area of the room between the bed area and the hall door instead of being in the... wait for it... BATHROOM! How odd! And indeed I did feel odd the next morning when I was flossing my teeth over the sink while my husband watched. A little privacy please, Shi-LOW Inn? Is it too much to ask for? To PUT THE BATHROOM SINK IN THE BATHROOM?
As for the shower, they 'almost' got it right. They did have some equipment in the shower for someone who was not steady on their feet. But when you are in a wheelchair shower seat, you need to be able to wheel straight into the shower area. So what was with the 2" lip around the shower area? Yes, I know it would be to prevent water getting everywhere on the floor, but gee Shi-LOW Inn, have you never heard of towels to dry up the area?
The beds - strangely hard but comfortable. Of course I checked it over for bedbugs thoroughly and it passed my test. Meanwhile, our dog, who was allowed in the room with us, was busy pulling something out from under the chest of drawers. I have to say I was incredibly frightened - please please don't pull out a used condom. Oh... thank goodness. It's only a piece of red licorice. That was taken from him quickly. He was unhappy so he returned to the chest of drawers, layed on the floor and managed to pull out 2 hair barrettes. Those were taken away from him as well, besides they weren't his colour.
We visited with friends in the area for 2 days and had a wonderful time visiting them. More horrors when we go to check out. I go to the lobby and settle the bill. Without thinking, I gave them both room keys back. I leave the lobby and then head back to our room, soon realizing I won't be able to get back in because I have no key. I banged on the window and my husband pulled back the curtain. I told him to let me in. So there I was standing... a minute, 2 minutes... going on to three minutes... what the heck was going on?
Well of course! My husband could not get out of the room! Damn good thing he wasn't experiencing a fire in there! I banged on the window again and I told him I was going back to the lobby to get a key. He told me he had called the front desk to get someone to let me in. We waited... no one was coming. So I turned and headed back to the lobby. I got there and a couple of other people were checking out. I excused myself to the people first in line and said I had an emergency with my husband in the wheelchair accessible room, and that I needed a key to get into the room. They said "no problem at all". Then the ONE clerk at the front desk told me she was 'trying to find someone to get a key to us'. It's 9 a.m. in the morning, a time when a lot of people check out, and you only have one person at the front desk?
I'll make the rest of the story short - we got out of there without any further problems. We encountered a great deal of traffic on our way home, almost doubling the time for the trip, but it was perfectly fine. The Shi-LOW Inn and Suites, however, were not. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Individual cancellation until 6pm day of arrival.
Group cancellation depends on the size of the group and when the agreement is signed (7 - 30 days)
Room Types - Shilo Inn Hazel Dell
Standard, Two Queen Beds
Two Queen Beds
Premium TV channels with first-run movies and pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Amenities - Shilo Inn Hazel Dell
Baggage storage facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Facilities for the disabled
Free local calls
Internet - wireless
24 hours opened
Private bathroom in room
Self controlled heating/cooling system
Swimming pool - indoor
Tea and coffee making facilities
Telephone in all rooms
Travellers cheques accepted
Yes! Pets are allowed.
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