The Boston Park Plaza Hotel & Towers is located in the heart of historic Back Bay and is one of Boston’s most recognized and renowned landmarks. The Boston Park Plaza is managed by Starwood Hotels & Resorts and is a member of Historic Hotels of America. The hotel was constructed in March 1927 as part of the E.M. Statler Empire and is a multi-recipient of the Pinnacle Award for successful meetings.
In its original splendor, The Boston Park Plaza provides a sophisticated elegance in 941 graciously appointed and distinctively decorated guestrooms & suites. The hotel has recently completed a multi-million dollar renovation, updating the technology and comfort of the hotel, while preserving its historic integrity.
With an unsurpassed Boston address, the hotel is located only 3 miles from Logan International Airport and only 200 yards from the nation’s first public parks, Boston Common & Public Garden. The hotel is easily accessible to shopping along world renowned Newbury Street, Faneuil Hall Marketplace, the Theatre & Financial Districts and most historic landmarks. The hotel is also easily accessible to public transportation and all major highways.
Rich in history, The Boston Park Plaza Hotel & Towers offers immaculate luxury and elite service, which continues to attract United States Presidents, international corporations and numerous celebrities.
Star Rating:
Local Attractions:
We are just one block from beautiful Boston Common and the Public Gardens and two blocks from the beginning of Newbury Street which is Boston’s best shopping quarter! The street begins with Burberry and Chanel and continues with stores ranging from Valentino to BCBG to Urban Outfitters. Also, we are surrounded by Boston’s best restaurants – all either right outside our doors or within walking distance! The area restaurants vary in just about every taste and style – bistros and cafes, French, Italian, New England, Sushi, Spanish tapas, Mexican, acclaimed steak houses, sea food, fondue and desserteries! We also have bars and lounges attached to our hotel (Whiskey Park – lounge, MJ O’Connor’s – Irish Pub).
May 16, 2013
jjjjjjjj23, Ft. Worth, Texas | Trip type: Family
No sound proof rooms. Hotel 6 is better. High priced breakfast $15 ??
It is close to everything (subway, etc.) Staff was friendly and helpful !!!
Large chain resturants are...
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No sound proof rooms. Hotel 6 is better. High priced breakfast $15 ?? It is close to everything (subway, etc.) Staff was friendly and helpful !!!
Large chain resturants are close but not much local eats. « less
“It's old, it's historic, it's big.”
May 16, 2013
WirelessTraveler, Austin, TX
It's downtown Boston and you're paying less than $200...this is what you get if you want to be near the activity. I bought from Priceline. The room is tiny and...
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It's downtown Boston and you're paying less than $200...this is what you get if you want to be near the activity. I bought from Priceline. The room is tiny and the paint and moldings are 80 years old. Hallways are loud at night, and A/C is clunky, but it's convenient and (relatively) inexpensive. « less
“Grand Dame off the Commons”
May 15, 2013
Srpski M, Milwaukee, Wisconsin | Trip type: Business
Boston Park Plaza is not your hotel if you want free Wi-Fi, a new bathroom, and a Belgian waffle for breakfast. This is one of the Grand Dames of Boston,...
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Boston Park Plaza is not your hotel if you want free Wi-Fi, a new bathroom, and a Belgian waffle for breakfast. This is one of the Grand Dames of Boston, with an enormous, elaborate lobby, comfortable rooms, and bright corridors. The staff are friendly and do their jobs well. The building shows its age with grace. The location is hard to beat. There is wide range of restaurants, from Dunkin Donuts to fine dining in crawling distance. The Boston Commons is a block away. Quincy Market is a healthy walk. « less
Read management response to this review.
Management response from Mark_Anderson-GM, General Manager
Dear Srpski,
The Park Plaza would like to thank you for taking the time to review us. It would be a pleasure to welcome you back during your next visit to Boston.
Yours in service, The Boston Park Plaza Management Team
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“Bad Hotel”
May 15, 2013
Merih S, Istanbul, Turkey | Trip type: Business
Hotel rooms are very old and tiny. My first room was ridiculously small, there was no space to move around. Bath was tiny, it can't even be described. If I...
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Hotel rooms are very old and tiny. My first room was ridiculously small, there was no space to move around. Bath was tiny, it can't even be described. If I have time, I will upload the pictures I took with my phone. Room was also near the elevators and it is not possible to sleep due to noise. My room was changed after I complained, but it was 1 1/2 hour affair for managing to get another room. That's what we need for a relaxing night, right? New room was old and bad like the other one but at least I could move around in it. My hotel was prepaid, so I stayed with not much satisfaction.
There is also fire alarm fiasco one night; it kept going off all night. They kept saying fire department cleared so we can go back to rooms but then it goes off again.
I see Hotel Managers reply to all bad reviews but they should better spend their times to fix the problems. They don't need to reply to this one.
I don't recommend the hotel, I think their hotel rooms are overcharged. « less
Read management response to this review.
Management response from Mark_Anderson-GM, General Manager
Dear Merih,
Thank you for taking the time to share your experience here at our hotel. We are disappointed to hear that we did not meet your expectations and we apologize that we failed to neither meet nor exceed your expectations during your stay. We do realize that some areas of our hotel require more attention and we are actively working to correct the concerns you listed. We are currently making some changes that will allow our guests a more comfortable stay and we hope that you will visit us again in the future to see the improvements. Thank you again for taking the time to give us your feedback; it is sincerely appreciated.
Yours in service, The Boston Park Plaza Management Team
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“This hotel is 1 star at best”
May 14, 2013
Sarge B, Philadelphia | Trip type: Business
I often stay in Boston, usually at the Sheraton or Westin which are also same class hotels in the area. The park plaza is the worst hotel I have ever...
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I often stay in Boston, usually at the Sheraton or Westin which are also same class hotels in the area. The park plaza is the worst hotel I have ever stayed in this city. The rooms are ridiculously tiny, even after paying for an upgrade. They advertise the premium rooms at 300 sq feet, but it's more like 200 sq ft. There is not even enough room to put a dresser and a TV in front of the bed, no mini bar, no complementary anything. The rooms are all very old due to the historic building, meaning everything is worn, dirty, rotting in the bathroom and all over the apartment. The worst part is probably the noise isolation, because there doesn't seem to be any at all. I could hear the person in the next room write on his desk.
Really awful experience, I would highly recommend people avoid this. I have stayed in motels that are in better shape than this. « less
Read management response to this review.
Management response from Mark_Anderson-GM, General Manager
Dear Sarge,
On behalf of the Boston Park Plaza family, please accept our sincerest apologies for the poor experience you had during your stay with us. Our guests, and providing them with an experience above and beyond their expectations, is the top priority for us, and we obviously failed to meet that standard with you. Your comments and impressions have been shared with our Hotel Operations team for an internal follow-up to ensure that your issues are addressed. We sincerely thank you for sharing your feedback.
Yours in service, The Boston Park Plaza Management Team
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
One Bedroom Suite with King
1 king bed. Premium bedding. Pillowtop mattress. Triple sheeting. 700 square feet. Desk. Ergonomic chair. Separate living room. In-room safe (accommodates laptop). LCD television with digital service. Voice mail. Clock radio. Coffee/tea maker. Microwave (on request). Hair dryer. Shower/tub combination. Complimentary, designer toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control. Window opens. Nonsmoking only. Daily housekeeping.
*Junior Suite
1 king bed or 1 sofa bed. Triple sheeting. 400 square feet. Separate sitting area. Desk. In-room safe (accommodates laptop). LCD television with digital service. Voice mail. Clock radio. Microwave (on request). Hair dryer. Complimentary, designer toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control. Window opens. Non-smoking only. Daily housekeeping.
*Standard - 2 Doubles
2 double beds. Triple sheeting. 300 square feet. Desk. In-room safe (accommodates laptop). LCD television with digital service. Voice mail. Clock radio. Microwave (on request). Hair dryer. Complimentary, designer toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control. Window opens. Non-smoking only. Daily housekeeping.
*Deluxe room - 1 King
1 king bed. Triple sheeting. 375 square feet. Desk. In-room safe (accommodates laptop). LCD television with digital service. Voice mail. Clock radio. Microwave (on request). Hair dryer. Complimentary, designer toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control. Window opens. Non-smoking only. Daily housekeeping. Cribs (infant beds) and rollaway beds available.
Run of House
1 bed. Triple sheeting. Desk. In-room safe (laptop compatible). LCD television with digital service. Voice mail. Clock radio. Microwave (on request). Hair dryer. Complimentary, designer toiletries. Iron/ironing board. Blackout drapes/curtains. Hypo-allergenic bedding available. Air conditioning. Climate control. Window opens. Daily housekeeping. Non-smoking only.
*Plaza Petite with 1 Full Bed
1 double bed. Triple sheeting. 250 square feet. In-room safe (accommodates laptop). LCD television with digital service. Voice mail. Clock radio. Coffee/tea maker. Microwave (on request). Hair dryer. Complimentary, designer toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control. Window opens. Daily housekeeping. Non-smoking only.
*Standard 1 Queen
1 queen bed. Triple sheeting. 300 square feet. Desk. Wireless (high-speed) Internet access (surcharge). In-room safe (accommodates laptop). LCD television with digital service. Voice mail. Clock radio. Microwave (on request). Shower/tub combination; hair dryer; and complimentary, designer toiletries. Blackout drapes/curtains. Iron/ironing board. Air conditioning. Climate control. Window opens. Daily housekeeping. Non-smoking only.
*Standard 1 King
1 king bed. Premium bedding. Pillowtop mattress. Triple sheeting. 300 square feet. Desk. In-room safe (accommodates laptop). LCD television with digital service. Coffee/tea maker. Voice mail. Clock radio. Microwave (on request). Hair dryer. Complimentary, designer toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control. Window opens. Non-smoking only. Daily housekeeping.
Amenities - The Boston Park Plaza Hotel
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Central location
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Fax available
Fitness and health center
Hairdryer available
Hair dresser
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Licensed bar
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shop
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
Valet Parking
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyPet Friendly
Airport & Shuttle Information - The Boston Park Plaza Hotel
Logan International Airport
Airport Shuttle? Yes! There is an airport shuttle.
Local Shuttle Info: We provide shuttle service to and from Logan Airport for $17 per way or $34 roundtrip.
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Previously Known As: The Boston Park Plaza Hotel & Towers
Based on 2,386 traveler reviews 
Value
“Not worth the $$$”
“It's old, it's historic, it's big.”
“Grand Dame off the Commons”
“Bad Hotel”
One Bedroom Suite with King 
*Standard - 2 Doubles
*Deluxe room - 1 King