Apr 29, 2013
ned2384, New York City, New York | Trip type: Family
This hotel is average in just about everyway except the excellent location. The rooms are clean, just big enough with mid-level furnishings. The staff if uneven in quality of service....
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This hotel is average in just about everyway except the excellent location. The rooms are clean, just big enough with mid-level furnishings. The staff if uneven in quality of service. It does have fine TV service and free WIFI. Watch out for parking though. The basement garage can fill up late in the day and your reservation does not guarantee a space. On street parking is in short supply and I would not want to leave anyhing visible in the car overnight (Montreal is utterly safe for people but not so for property) so have backup plans if you plan to arrive late at night. The hotel does have pleasant corner "single" rooms at the corners of each floor. With a full size bed, they are great for couples or a solo travelers. Located at the border of two great areas -- McGill's student "ghetto" and the "plateau" it is a perfect jumping of spot for sight seeing, dining or shopping. Though the hotel has no amenities other than soda machines and ice, there is a Tim Hortons (think Duncan Donuts fror those of you from the States), next door, a Provigo super market just across the street and the charming Picolo cafe two buildings away. « less
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Management response from Elisabeth Avognon, Front Office Manager
Greetings! Thank you for taking the time to leave such a thorough review of the Quality Hotel Downtown Montreal. We are glad that you enjoyed your stay, our central location and nearby attractions . We do appreciate your feedback in regards to parking, the furnishings and amenities, these comments help us as we are constantly evaluating ways that we can improve our hotel. We do hope to have you stay with us again on your next trip to Montreal.
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“Quality Inn Downtown Montreal”
Mar 25, 2013
CarolM1951, Weymouth, United Kingdom | Trip type: Couples
We stayed 8 nights at this hotel in March 2013.The hotel is very well located and close to Metro stations, supermarket right opposite, local shops and cafes. Hotel was very...
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We stayed 8 nights at this hotel in March 2013.The hotel is very well located and close to Metro stations, supermarket right opposite, local shops and cafes. Hotel was very clean, beautiful soft pillows and bedding. Room and hotel lovely and warm. Free access to WiFi via 2 computers in lobby. Staff were very friendly and helpful with suggestions for outings etc and helping with check in on line using their own computer when others were not powerful enough. There was 12" snow during our visit and it was easy to dry clothes in our room. The only real drawback we found was that there was no fridge and the terrible view of a building site next door.(which will soon be complete.) Would recommend this hotel to anyone especially if cost is a factor as it is very comfortable. « less
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Management response from Elisabeth Avognon, Front Office Manager
Greetings! We appreciate your thorough and complimentary review of the Quality Hotel Downtown Montreal. We focus no striving to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your stay. These comments are very important because they help us pursue continuous improvement. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location and are glad you chose to stay with us. Thank you, we hope to have you back soon!
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“Just a middle of the road hotel.”
Mar 23, 2013
DPMeadows
The rooms are clean and you get a fresh newspaper in the morning. There is a good Greek restaurant right next door and a Tim Hortons donut shop
Adjacent to...
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The rooms are clean and you get a fresh newspaper in the morning. There is a good Greek restaurant right next door and a Tim Hortons donut shop Adjacent to the hotel lobby. It is also really close to Benelux micro brewery/pub « less
Read management response to this review.
Management response from Elisabeth Avognon, Front Office Manager
Hello and greetings from the Quality Hotel Downtown Montreal! We understand everyone has a busy schedule and we appreciate the time our customers take to write about their experience. We are happy to read your comments regarding the cleanliness of our rooms as-well as the proximity to many gastronomic restaurants. We thank you for staying with us and hope to have you back on your next visit to Montreal!
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“Great stay”
Mar 22, 2013
Duley01, Antigonish | Trip type: Solo travel
I stayed here for a night in March. The hotel was pretty conveniently located. The Metro is less than a 5 minute walk away. There is a grocery store across...
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I stayed here for a night in March. The hotel was pretty conveniently located. The Metro is less than a 5 minute walk away. There is a grocery store across the street. There are restaurants close by as well.
The hotel itself looks to be well maintained. My room was a good size with modern enough furniture and TV. The bed was comfortable. The room was clean. I found the room to be quiet. Very little noise from outside, and none from neighbouring rooms, and little from the hallway.
The only slight negative was the wait at check-in. I waited nearly 10 minutes to get waited on, even though I was the only person checking in. The desk was staffed with only a single person, and she was busy handling calls. One caller must have asked her a million questions. I don't blame her, what could she do? She was pleasant to the person on the phone and pleasant and efficient once she was able to get to me. I saw what appeared to be a manager or supervisor come talk to her at one point, and then leave the area. I don't know why they didn't check me in themselves, knowing how long I was waiting, and seeing her busy. Its really not that big of a deal, and overall, I was pleased with the night I spent at this hotel. « less
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Management response from Elisabeth Avognon, Front Office Manager
Thank you very much for taking the time to write a review about your stay. We are glad that you enjoyed your stay and found the rooms and location to your taste. It is because of comments like yours that helps us propel our service to a new level. We are sorry that check-in was not completed in a timely manner and we will be careful to observe when the receptionist are on the phones for a long periods as to not have excessive waiting times. Again we thank you for taking the time to leave your feedback!
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“Well located, great price for this city”
Mar 11, 2013
JOSJE A, BRENTWOOD BAY | Trip type: Business
We booked into this hotel for a night while on business in Montreal and were pleasantly greeted by the front desk person, Brad. Our room was just fine and had...
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We booked into this hotel for a night while on business in Montreal and were pleasantly greeted by the front desk person, Brad. Our room was just fine and had been well prepped. Parking is an additional charge, which you will need to keep in mind when considering staying here. However, in central Montreal, this is not unusual.
The hotel is used by sports teams in town for games and by business and pleasure travelers. There's a Tim 's just off the lobby, so that first cuppa is easy to acquire and there's a Cora's across the street for a breakfast/lunch/brunch as well. Nearby are two large grocery stores and you are within a healthy walk of Mount Royal Park going uphill and of Place Ville Marie and the whole underground network of stores and malls running under the city's downtown core.
Brad was back when we checked out and we found that he hit just the right note of professionalism and friendliness.
There are other, higher end hotels nearby but if you are looking for value for money, this is just fine. This is a transitional neighborhood and so there are some sketchy folks around, but they are not a bother... seems like it's just part of downtown big city life. « less
Read management response to this review.
Management response from Elisabeth Avognon, Front Office Manager
Hello, we would like to express our gratitude to you for taking the time to leave such a complimentary review! We make every effort to ensure our guest’s experiences are superb. We are glad you enjoyed the location of the hotel and are pleased that our front desk receptionist was able to deliver the service that we are know for. Looking forward to your stay with us again on your next trip to Montreal. Thank you!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
This room measures 130 square feet (12 square meters). For a good night's sleep, the pillowtop bed is dressed with premium bedding and cotton linens. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker is provided while a microwave and refrigerator can be requested. A sofa bed, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Quality Traditional 2 Double Non Smoking
Two Double Beds
This room measures 130 square feet (12 square meters). For a good night's sleep, the pillowtop bed is dressed with premium bedding and cotton linens. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker is provided while a microwave and refrigerator can be requested. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Quality Traditional Queen Non Smoking
One Queen Bed
This room measures 130 square feet (12 square meters). For a good night's sleep, the pillowtop bed is dressed with premium bedding and cotton linens. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker is provided while a microwave and refrigerator can be requested. A sofa bed, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Amenities - Quality Hotel Montreal
Air conditioning
Alarm clock
ATM
Baby facilities in room
Baggage storage facilities
Car rental
Central location
Charge for early check out
Complimentary newspaper
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Free local calls
Garage
Grocery service
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Restaurant
24 hours room service
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy$25 per stay. Pet cant be left alone in the room.
Airport & Shuttle Information - Quality Hotel Montreal
Pierre elliot trudeau airport
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 143 traveler reviews 
Value
Cleanliness
“Adequate hotel in a great location.”
Business Class King Non Smoking
Quality Traditional 2 Double Non Smoking
Quality Traditional Queen Non Smoking