Cancellation: There is no penalty if cancellation is made to the hotel’s reservation department by 12:00 noon on a day prior to the arrival.
Cancellations made after this deadline and no shows will be subject to one night room charge inclusive of all taxe
Nightly Parking:
N/A
Typical Group Deposit:
50% upon confirmation
Amenities - Nairobi Serena Hotel
Air conditioning
Airport Shuttle
Baggage storage facilities
Central location
Child facilities
Clothes drying
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Games room
Hairdryer available
Hair dresser
Handicap accessible
Central heating
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Kitchen facilities
Laundry facilities
Licensed bar
Mini bar
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Private bathroom in room
Private car parking
Restaurant
24 hours room service
Safe in rooms
Sauna
Self controlled heating/cooling system
Shop
Shower
Spa
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Nairobi Serena Hotel
Jomo Kenyatta Internationl Airport is 18 kilometres away.
Hotel's Executive Shuttles at USD 40.00per person one way.
Limosine services also available
Airport Shuttle? Yes! There is an airport shuttle.
Testimonials: Why use Hotel Planner?
"Your company has been very useful in narrowing down hotel locations. I like the fact that you give the contact persons information and I'm not having to search for phone numbers to contact them." R.B. - Raleigh, NC
"Words cannot express how easy this process was to secure the rooms for my guests. This was by far the easiest planning that I have yet to do for my wedding." K.A. - Pittsburgh, PA
