The Franklin is a European Style Boutique Hotel within walking distance to Central Park, The Metropolitan Museum of Art, The Guggenheim and The Whitney Museum. The hotel is in the heart of neighborhood bistros, lounges and world-class shopping on Madison Avenue.
The Franklin offers highly personalized service, stylish and business-efficient accommodations, a superior location, and a distinctive design. We are truly committed to the comfort and enjoyment of our travelers. We are proud to feature the following amenities:
• High-Definition flat screen TV
• Plush pillow top mattresses adorned with luxurious 300-count linens
• Invigorating rain-head showers
• Fully stocked in-room mini-bar
• In-room safes
• iPod compatible alarm clock radio
• 24-hour complimentary business center
• Bvlgari bath amenities
• Elegant micro fiber robes
• 24-hour Room Service
• Cordless telephones with voicemail
• High speed wireless internet access throughout entire hotel
• Complimentary passes to New York Sports Club
• 24-hour complimentary cappuccino, espresso, coffee & tea service
• Complimentary shoeshine
• Daily New York Times, USA Today and Wall Street Journal newspapers
• Private car service available
• 24-hour dry cleaning services available
• Complimentary breakfast and evening wine & cheese receptions
• Pet Friendly
• Concierge Service
Star Rating:
Local Attractions:
Central Park, Madison Avenue shops, Metropolitan Museum, Guggenheim Museum, Walking distance to Subway
“Excellent choice for short stays and small parties”
May 13, 2013
travel_w-o_travail, Seattle | Trip type: Business
I stayed here last week for the second time in the past three years. The hotel is conveniently located to Mt. Sinai hospital where I was attending a meeting during...
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I stayed here last week for the second time in the past three years. The hotel is conveniently located to Mt. Sinai hospital where I was attending a meeting during each visit. I don't expect much from small, European-style/boutique hotels beyond a clean, secure space when I am traveling on business. I don't spend much time in my room other than to sleep and I travel light so I don't require much space, or need the neighborhood to be "special" or to have a nice view (or any view for that matter).
The wi-fi is free and worked quite well on both trips...I easily conducted work in my room although I can understand (given the nature of the technology) that might not always be the case. Breakfast options and the space were fine for my needs, but if I had my druthers I'd like to seem them offer a cereal option that has more fiber than the two types they have had out on both of my visits. If I had been there with my wife it would have been fine as well but had I been traveling with my three children there's really only one spot for a large-ish group to sit and eat. I've never noticed, however, that the space was so crowded that people were waiting for places to sit.
The staff was very pleasant and helpful on both visits. Each time I arrived at 7 am after long red-eye flights and they were happy to store my luggage and invited me to have breakfast even though I was not able to check-in until later in the day. I.e., I got a free breakfast on each trip.
I think that the proximity of the hotel to Central Park and the Metropolitan Museum of Art, as well as a bunch of other, smaller museums on the upper east side, and the green subway line, are clear advantages to staying at this hotel. « less
Read management response to this review.
Management response from david sandler, General Manager
Dear travel_w-o_travail, Thank you for being a valued repeat guest of the Franklin Hotel. Your review of the hotel was very helpful for future travelers to Manhattan’s upper east side. The team is delighted to hear that you thought they were pleasant and helpful. We are happy that you enjoy the location of the hotel as well as its amenities. Please come see us again as we would love to welcome you back. Be well, David Sandler General Manager
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“Great location, rooms great for solo traveler”
May 11, 2013
Jann1953, Los Angeles, California | Trip type: Friends getaway
Other reviews pretty much say it all. A few steps from the 86 4/5/6 station, so transportation was easy, and all the museums a few blocks away. The rooms are...
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Other reviews pretty much say it all. A few steps from the 86 4/5/6 station, so transportation was easy, and all the museums a few blocks away. The rooms are tiny, but if you are a solo traveler you have seen smaller in Europe and can make due. Staff very attentive, butt he hotel is old and the rooms could use refurbishing. The elevator reminds me of an old Soviet era elevator I saw once oversees. In the event you run out of tings to do in NYC (HA!), there are sushi places everywhere and even an AMC theatre practically next door. Hotel will provide a private car service to JFK for $60. Breakfast only so-so, was not around for afternoon snacks. « less
Read management response to this review.
Management response from david sandler, General Manager
Dear Jann1953,
Thank you for staying with us at the Franklin Hotel. We are happy you enjoyed the hotel and the location. The next time you are in Manhattan we hope you will choose us again as your hotel of choice.
We look forward to seeing you again.
Be well, David Sandler General Manager
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“Elegant, central to everything, quiet at night.”
May 9, 2013
CaesarBrutus, Massachusetts | Trip type: Friends getaway
We would definitely stay here again and have already recommended it to others. Close to the Park, close to transportation, excellent service, free continental breakfast that was delicious, and everyone...
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We would definitely stay here again and have already recommended it to others. Close to the Park, close to transportation, excellent service, free continental breakfast that was delicious, and everyone was helpful. Pet friendly, but we didn't bring our dog and never saw one. If concerned about room size, make sure you reserve the correct size room; ours had plenty of room. Most comfortable bed we have ever slept in! Definitely will be back there; others complained about hearing street noise, partiers where they stayed, and more. We didn't hear anything! « less
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Management response from david sandler, General Manager
Dear CaesarBrutus, Your opening sentence is amazing for the team to hear! We love that you will be choosing us again as your hotel of choice in NYC and that you will be recommended us as well. We are happy to hear you liked the breakfast, the hotel amenities and the location. Thank you for staying with us and we can’t wait until you return. Looking forward to welcoming you back. Be well, David Sandler General Manager
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“Convenient but...”
May 7, 2013
Laurieli, Elmira, New York | Trip type: Friends getaway
We stayed at The Franklin for a close friend's son's wedding. The room was clean and comfortable and the staff was very attentive and friendly. The added benefit of the...
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We stayed at The Franklin for a close friend's son's wedding. The room was clean and comfortable and the staff was very attentive and friendly. The added benefit of the on-demand cappuccino machine was a BIG plus for us coffer snobs! We chose the Hotel for its convenient location and for that it was perfect. However, the room was VERY small, barely enough room to put two suitcases and the "on the wall" closet didn't even hold a man's suit and my dress. Having said that, the size wasn't unmanageable, but for the size, I felt the price was. By the time we paid for the room, all the taxes, and parking for two and a half days, our bill was nearly $800. I would recommend this hotel and stay again if the price were a bit lower. « less
Read management response to this review.
Management response from david sandler, General Manager
Dear Laurieli, Thank you for staying with us at the Franklin Hotel during your visit. The team and I were happy to read that you felt they were attentive and friendly. We also enjoyed hearing that you liked the cappuccino machine, room amenities and location of the hotel. Thank you for the feedback as it allows us to understand what our guests need to return to the hotel. We hope to see you again soon. Be well, David Sandler General Manager
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“An Ideal Boutique Hotel”
May 6, 2013
Martin L, Shrewsbury UK | Trip type: Couples
Having done some research into hotels in the Upper East Side area I found the Franklin met most of my expectations for a 5-night stay for two of us in...
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Having done some research into hotels in the Upper East Side area I found the Franklin met most of my expectations for a 5-night stay for two of us in New York. The room was clean, comfortable and of adequate size for our visit (we had just one case each) but being at the front of the building it was somewhat noisy, even in the small hours. We found the bed very comfortable and were impressed by the tidiness/cleanliness of the room on return each evening; it was perhaps overkill to have clean towels every day but appreciated nevertheless. I share some others' comments about the lack of space for breakfast but managed to get a table most mornings; after all, it's a boutique hotel. The complimentary cheese and wine from 5 until 6.30 was a nice touch to unwind after a hard day's foot-slogging. Where the Franklin really scores is its location for those who want to do the museums and art galleries. Going down town was also easy with subway and bus stops nearby. Staff were welcoming, some more helpful than others. Overall we were very satisfied with our stay. « less
Read management response to this review.
Management response from david sandler, General Manager
Dear Martin L, Thank you for taking the time out of your day to write a review about the Franklin Hotel. It’s nice to read that you did some research about the hotel before deciding to try us. It was great to hear that you were impressed with the cleanliness of the room and that you felt the bed was comfortable. Thank you for staying with us and we hope you choose us again in the future. We look forward to welcoming you back. Be well, David Sandler General Manager
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00pm
Check Out:
12:00PM
Year of Last Renovation:
2007
Floors:
9
Rooms:
49
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
45
Handicap Rooms:
Suites:
0
Meeting Rooms:
0
Policies / Expenses
Typical Group Deposit:
50%
Room Types - Franklin Hotel
Studio, One King Bed
One King Bed
The CD player makes it easy to listen to your own music, and premium TV channels are offered for your entertainment. Request an in-room massage. A minibar is provided while a refrigerator can be requested. You will have bathrobes, designer toiletries, and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered.
Guest Room Petite - 1 Bed
One Bed
The CD player makes it easy to listen to your own music, and premium TV channels are offered for your entertainment. Request an in-room massage. A minibar is provided while a refrigerator can be requested. You will have bathrobes, designer toiletries, and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered.
Run of House
One Bed
The CD player makes it easy to listen to your own music, and premium TV channels are offered for your entertainment. Request an in-room massage. A minibar is provided while a refrigerator can be requested. You will have bathrobes, designer toiletries, and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Guest Room 1 Bed
One Bed
The CD player makes it easy to listen to your own music, and premium TV channels are offered for your entertainment. Request an in-room massage. A minibar is provided while a refrigerator can be requested. You will have bathrobes, designer toiletries, and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered.
Amenities - Franklin Hotel
Air conditioning
Alarm clock
Baggage storage facilities
Central location
Charge for early check out
Complimentary breakfast
Complimentary newspaper
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Hairdryer available
Central heating
Internet - wireless
Ironing facilities
Mini bar
Movies in room
Non-smoking rooms
Pets allowed
Private bathroom in room
Quiet location
Radio in room
24 hours room service
Safe in rooms
Shower
Tea and coffee making facilities
Telephone in all rooms
Television
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Franklin Hotel
LaGuardia Airport
7.98 Miles
$45.00 one way
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 250 traveler reviews 
Value
Rooms
Cleanliness
“Great location, rooms great for solo traveler”
“Elegant, central to everything, quiet at night.”